{"business":{"id":"ChIJAfvoote-a4gRz8tiWOWnNkM","name":"Bob Poynter Chrysler Dodge Jeep Ram FIAT of Seymour","legal_name":"Bob Poynter Chrysler Dodge Jeep Ram FIAT of Seymour","tagline":"","description":"","domain":"bobpoynterchryslerdodgejeepramreviews.com","categories":["Car dealer","Dodge dealer","Jeep dealer","Ram dealer"],"phone":"8123722575","email":"bpoynter@bobpoynter.com","website":"https://www.bobpoynterseymourjeep.com/","google_place_id":"ChIJAfvoote-a4gRz8tiWOWnNkM","google_maps_url":"https://www.google.com/maps?cid=4843243052755766223","address":{"street":"1873 E Tipton St Suite 001","city":"Seymour","state":"IN","zip":"47274","country":"US"},"geo":{"lat":38.959395,"lng":-85.8580787},"hours":{"monday":"09:00-18:00","tuesday":"09:00-18:00","wednesday":"09:00-18:00","thursday":"09:00-18:00","friday":"09:00-18:00","saturday":"09:00-15:00","sunday":"closed"},"branding":{"primary_color":"#0ea5e9","logo_url":"/logo.png","favicon_url":"/favicon.ico","style_tier":"standard"},"social":{"facebook":null,"instagram":null,"x":null,"yelp":null},"service_area":["Seymour, IN"],"reviews_ingested":500,"ga4_measurement_id":"G-Y98VQQZK0S"},"aggregate":{"rating":4.5,"count":500,"distribution":{"1":46,"2":10,"3":8,"4":17,"5":419}},"reviews":[{"id":"Ci9DQUlRQUNvZENodHljRjlvT25CWVFrNXJXamhuY0hSRlVHNTBVRUZZTUc1R1ZtYxAB","author":"Kurt Kushner","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjV_GlKZayG66pvQmkc_rWHybhmfvwEdO3IsqqYKy1s8WNbu8EsT=s120-c-rp-mo-br100","rating":5,"date":"2026-05-27","text":"The sales team always takes care of me. I've bought several vehicles from them and have been very pleased with sales and service!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25CWVFrNXJXamhuY0hSRlVHNTBVRUZZTUc1R1ZtYxAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CAIQACodChtycF9oOnBYQk5rWjhncHRFUG50UEFYMG5GVmc%7C%7C?hl=en","owner_reply":{"text":"Thank you for your wonderful review, Kurt! We truly appreciate your continued trust in us and are thrilled to hear that our sales team has consistently taken care of you. We look forward to assisting you with your future vehicle needs at Bob Poynter Chrysler Dodge Jeep Ram Fiat!\n\n\nSincerely,\nThe team at Bob Poynter Chrysler Dodge Jeep Ram Fiat\n","date":"2026-05-28"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2t3NWFXOUljM05uTTFFM1VVOHRVSFUxYkRacFpVRRAB","author":"Tyler Cain","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJj_6DHNOI5B_6gxsmL_hKN3Ag1FsnFI5MMBgwmz4xeiB-aoA=s120-c-rp-mo-br100","rating":5,"date":"2026-05-27","text":"Always easy to talk to and deal with ✅","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t3NWFXOUljM05uTTFFM1VVOHRVSFUxYkRacFpVRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CAIQACodChtycF9oOkw5aW9Ic3NnM1E3UU8tUHU1bDZpZUE%7C%7C?hl=en","owner_reply":{"text":"Thank you for the fantastic review, Tyler! We appreciate your kind words and are glad to hear that you find it easy to communicate with us at Bob Poynter Chrysler Dodge Jeep Ram Fiat. We look forward to assisting you again soon!\n\n\nSincerely,\nThe team at Bob Poynter Chrysler Dodge Jeep Ram Fiat\n","date":"2026-05-28"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pkMU5qVkdkMU50VkRabFZGa3dMVXg0UTBKaVVXYxAB","author":"kayla lynn","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUSgojEmrLQLRRzFNgQ9m3w7hxcfhvVwUq8AS5XP5o5hkJmQT8=s120-c-rp-mo-br100","rating":5,"date":"2026-04-24","text":"Amazing customer service","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pkMU5qVkdkMU50VkRabFZGa3dMVXg0UTBKaVVXYxAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CAIQACodChtycF9oOjd1NjVGd1NtVDZlVFkwLUx4Q0JiUWc%7C%7C?hl=en","owner_reply":{"text":"Thanks for leaving such a thoughtful note about your visit, Kayla! We greatly appreciate your feedback on the amazing customer service at Bob Poynter Chrysler Dodge Jeep Ram Fiat. We’re glad to hear about your positive experience and hope to see you again soon!\n\n\nSincerely,\nThe team at Bob Poynter Chrysler Dodge Jeep Ram Fiat\n","date":"2026-04-24"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25neWVrRlFXbnBKUVRsdlpsZFlUV3gxZVdNeWExRRAB","author":"Maggie Sanders","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVle4JV4SRxKY7wHuiOTNI3Mx0Sa7Enl7OwI783Ry139MXrtvui=s120-c-rp-mo-ba12-br100","rating":5,"date":"2026-04-20","text":"I had a great experience with the Bob Poynter dealership. From my initial inquiry, to walking out the door with a new vehicle, Briar was fantastic to work with. He answered all of my questions and was extremely helpful. I drove two hours to test drive the vehicle, and it was worth every bit of my time. Briar was transparent about the vehicle I was interested in, as well as my Jeep I planned to trade. I was greeted immediately upon entry, and they patiently walked me through every step of the trade process. John (financial team) was very helpful and pleasant to work with as well. I would recommend this team to anyone in the area, and will be visiting for future vehicle purchases.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25neWVrRlFXbnBKUVRsdlpsZFlUV3gxZVdNeWExRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CAIQACodChtycF9oOngyekFQWnpJQTlvZldYTWx1eWMya1E%7C%7C?hl=en","owner_reply":{"text":"Thank you for your wonderful review, Maggie! We're thrilled to hear that you had a great experience at Bob Poynter Chrysler Dodge Jeep Ram Fiat. It's fantastic to know that Briar was able to assist you through every step of the process, making your visit worth the trip. We truly appreciate your recommendation and look forward to welcoming you back for your future vehicle purchases!\n\n\nSincerely,\nThe team at Bob Poynter Chrysler Dodge Jeep Ram Fiat\n","date":"2026-04-20"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25oeWR6SlBUMmR4VEcxQlVXbDZVVEJmWkhjdGJYYxAB","author":"Carol Franklin","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWfLmurmrxMmusD8LELnpTj30atdu8F1LOtCnuvohuDmeN_vPPj=s120-c-rp-mo-br100","rating":5,"date":"2026-04-16","text":"Great place to buy a car! We bought a truck here about a year ago from Skylar he’s incredible to work with. We drive hour and half just to buy another car from here because they treat you so well.. Skylar is very knowledgeable and responsive..","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25oeWR6SlBUMmR4VEcxQlVXbDZVVEJmWkhjdGJYYxAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CAIQACodChtycF9oOnhydzJPT2dxTG1BUWl6UTBfZHctbXc%7C%7C?hl=en","owner_reply":{"text":"Thank you for your amazing review, Carol! We truly appreciate your kind words about Bob Poynter Chrysler Dodge Jeep Ram Fiat and Skylar. It's wonderful to hear that you had such a positive experience with your truck purchase and that you chose to return to us for another vehicle. Our team looks forward to serving you again!\n\n\nSincerely,\nThe team at Bob Poynter Chrysler Dodge Jeep Ram Fiat\n","date":"2026-04-16"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xKUVYyZDJZazF2ZEU1dGVsWmxjMUpNUVUxVmVHYxAB","author":"janice williams","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKaapLU24oMU_yRZlTbHoUAqNVx6C1RMOuzRlvji-MH5-OX7g=s120-c-rp-mo-br100","rating":5,"date":"2026-02-17","text":"Everything was great.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xKUVYyZDJZazF2ZEU1dGVsWmxjMUpNUVUxVmVHYxAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CAIQACodChtycF9oOlJQV2d2Yk1vdE5telZlc1JMQU1VeGc%7C%7C?hl=en","owner_reply":{"text":"Thank you for the review, Janice! We're glad to hear that everything was great during your visit to Bob Poynter Chrysler Dodge Jeep Ram Fiat. We appreciate your support and look forward to seeing you again soon!\n\n\nSincerely,\nThe team at Bob Poynter Chrysler Dodge Jeep Ram Fiat\n","date":"2026-02-18"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25wbk9IQnFSVWRrZERsemJ6WjNURE5HYUV4MmVWRRAB","author":"Gary Goble","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWiI56wEoyysJKQZcnVksw_yVVXS-_hcE8kiouHLOOGkHo6Fwg=s120-c-rp-mo-br100","rating":5,"date":"2026-01-31","text":"We have been buying cars from Bob Poynter dealerships for nearly 30 years and have consistently had a great experience. It is truly impressive that the organization has maintained such high levels of  customer service over that time, and our purchase earlier this week was no different.\n\nSkylar has been a real pleasure to work with, and we will definitely be going back to Seymour when the time comes for our next car purchase!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25wbk9IQnFSVWRrZERsemJ6WjNURE5HYUV4MmVWRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CAIQACodChtycF9oOnpnOHBqRUdkdDlzbzZ3TDNGaEx2eVE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your wonderful review, Gary! We truly appreciate your loyalty over the past 30 years and are thrilled to hear about your great experience with us at Bob Poynter Chrysler Dodge Jeep Ram Fiat. We're glad that Skylar made your recent purchase enjoyable. We look forward to welcoming you back when you’re ready for your next car!\n\n\nSincerely,\nThe team at Bob Poynter Chrysler Dodge Jeep Ram Fiat\n","date":"2026-01-31"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25aeU1XVXpTRkp5YmxsS1JHSnRObmh3T0RkNFRuYxAB","author":"Tim","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL7gV-4C2PZ7N-QgH8mXLU9YhFyGN8E05QnSC6bLl5jTf-c2Q=s120-c-rp-mo-br100","rating":1,"date":"2026-01-21","text":"I purchased and financed a used 2020 Jeep Gladiator from this dealership. After the sale I discovered that the hardtop was missing 5 of the 7 bolts that hold it in place, very unsafe. Also found paperwork in glovebox from previous owner that included their name, address, social security number, etc. Apparently, Bob Poynter Jeep does not even do the basic vehicle inspection of used vehicles!\nI also discovered that I was charged a convenience fee of $22.50 for title work that was not required to obtain credit to purchase the vehicle.\nVery disappointed in this dealership and do not recommend it.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25aeU1XVXpTRkp5YmxsS1JHSnRObmh3T0RkNFRuYxAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CAIQACodChtycF9oOnZyMWUzSFJybllKRGJtNnhwODd4Tnc%7C%7C?hl=en","owner_reply":{"text":"Thank you for your feedback, Tim. At Bob Poynter Chrysler Dodge Jeep Ram FIAT of Seymour, we strive to meet high standards for our vehicles and customer service. Your experience is important to me, and I would like to discuss these issues further. Please reach out to me directly. Thank you for bringing this to our attention. \n\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com\n","date":"2026-01-21"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pGQ1kwdzFVQzFqT1VrMlpFbElOVkozVWxCcE1GRRAB","author":"Brown Mike & Jessica","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIz-nEqqgdHF0hL47q5YEyZijsupkcFtgPHTlj041QYdLnyow=s120-c-rp-mo-ba12-br100","rating":5,"date":"2026-01-17","text":"Very nice people too do business","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pGQ1kwdzFVQzFqT1VrMlpFbElOVkozVWxCcE1GRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CAIQACodChtycF9oOjFCY0w1UC1jOUk2ZElINVJ3UlBpMFE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your kind words, Mike & Jessica! We appreciate your feedback and are glad to hear you had a positive experience with us at Bob Poynter Chrysler Dodge Jeep Ram Fiat. We look forward to serving you again in the future!\n\n\nSincerely,\nThe team at Bob Poynter Chrysler Dodge Jeep Ram Fiat\n","date":"2026-01-18"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xOemNVNUNjemc1ZGtjeE5tTTNNRGQ1TXpCUmRGRRAB","author":"Mitchell Kilgas","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWY_pQphQPgI5ynwvCnMlt78QvUj_Do0gdaSG8CMTJaSsPRnzStxA=s120-c-rp-mo-br100","rating":5,"date":"2026-01-15","text":"Great to work with as always and the best dealership in town.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xOemNVNUNjemc1ZGtjeE5tTTNNRGQ1TXpCUmRGRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CAIQACodChtycF9oOlNzcU5Cczg5dkcxNmM3MDd5MzBRdFE%7C%7C?hl=en","owner_reply":{"text":"Thank you for the fantastic review, Mitchell! We're thrilled to hear that you enjoyed your experience with us at Bob Poynter Chrysler Dodge Jeep Ram Fiat. We appreciate your kind words and look forward to serving you again soon!\n\n\nSincerely,\nThe team at Bob Poynter Chrysler Dodge Jeep Ram Fiat\n","date":"2026-01-15"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25oZlgxVTVVRGt3ZDFGbllTMXRTMUZRVUc1MlIyYxAB","author":"Tabitha Reed","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjW-u_D9B7woJU51Iiv_4S0KCldVwhnh-s-YzXitAj_Uaz2zqyWu=s120-c-rp-mo-ba12-br100","rating":5,"date":"2026-01-13","text":"The people that worked with me are amazing. So nice","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25oZlgxVTVVRGt3ZDFGbllTMXRTMUZRVUc1MlIyYxAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CAIQACodChtycF9oOnhfX1U5UDkwd1FnYS1tS1FQUG52R2c%7C%7C?hl=en","owner_reply":{"text":"Thank you for your wonderful review, Tabitha! We're thrilled to hear that our team made a positive impact on your experience at Bob Poynter Chrysler Dodge Jeep Ram Fiat. We appreciate your kind words and look forward to serving you again in the future!\n\n\nSincerely,\nThe team at Bob Poynter Chrysler Dodge Jeep Ram Fiat\n","date":"2026-01-13"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xoUFIyZHBNVEpsU1c1d2VrSkVRbk5hUkhkYWFFRRAB","author":"David Willey, DMD","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVrERmiyZq40aMTsWAvM3TGo4qjrJXWQeQN4Hw40aD_fddEh50=s120-c-rp-mo-br100","rating":5,"date":"2025-12-30","text":"I have dealt with Skylar Prangy as my salesman. Nice young man, very helpful and honest.  We struck a deal fair to both of us I believe. There were several things which needed fixing on the 2022 van I am buying.  He has pledged to get the repairs done before we close the deal!  So hopefully I can take delivery next week!    David W.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xoUFIyZHBNVEpsU1c1d2VrSkVRbk5hUkhkYWFFRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CAIQACodChtycF9oOlhPR2dpMTJlSW5wekJEQnNaRHdaaEE%7C%7C?hl=en","owner_reply":{"text":"Thank you, David! We appreciate your kind words about Skylar and are thrilled to hear that you found him helpful and honest. We're committed to ensuring that your 2022 van is in top shape before delivery. If you have any further questions or need assistance, please feel free to reach out to us. We look forward to seeing you next week at Bob Poynter Chrysler Dodge Jeep Ram Fiat!\n\n\nSincerely,\nThe team at Bob Poynter Chrysler Dodge Jeep Ram Fiat\n","date":"2025-12-31"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25ZeVYwcFVjV0ZwYmxwRVEwa3hSbUpYU1ZSTVNIYxAB","author":"Jason Karnes","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ-VwYXKf-INCgrddpzEhsw1MCqBLpSIOHpxzQ8kAsxlaO2OA=s120-c-rp-mo-br100","rating":5,"date":"2025-12-25","text":"I really needed a truck for a good price. I called in and asked if they had any good deals in inventory and like everyone else they said yes. But I was in the area and I stopped in and talked to a guy named Trent. He was super helpful and the whole team was there to help me out. They gave me a really great deal on a very nice truck. It's been a couple of weeks now and everything has been great with the truck. I was really thankful that they did not try to pressure me or sell me something above what I did not want. All in all they were just great people to deal with.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25ZeVYwcFVjV0ZwYmxwRVEwa3hSbUpYU1ZSTVNIYxAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CAIQACodChtycF9oOnYyV0pUcWFpblpEQ0kxRmJXSVRMSHc%7C%7C?hl=en","owner_reply":{"text":"Thank you for taking the time to share your experience with us at Bob Poynter Chrysler Dodge Jeep Ram Fiat, Jason! We're thrilled to hear that Trent and our team were able to assist you in finding a great deal on a truck that meets your needs. Your satisfaction is our priority, and it's wonderful to know that you felt no pressure during your visit. We appreciate your kind words and look forward to seeing you again in the future! Enjoy your new truck!\n\n\nSincerely,\nThe team at Bob Poynter Chrysler Dodge Jeep Ram Fiat\n","date":"2025-12-25"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xwSE0yZG9YekpYUTBSQmFXSlJha3RqYVU1NldrRRAB","author":"Bunkermachine3992","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJXwB-gvKW_SKpxSVcMrjPN2wJ_HztWnkxti8U4nNZTA6zj0w=s120-c-rp-mo-br100","rating":5,"date":"2025-12-24","text":"Perfect customer service , you say what you want and they will get it no matter what, ask for Skyler he is an excellent sales rep!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xwSE0yZG9YekpYUTBSQmFXSlJha3RqYVU1NldrRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CAIQACodChtycF9oOlpHM2doXzJXQ0RBaWJRaktjaU56WkE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your wonderful review! We truly appreciate your kind words about our customer service and Skyler's dedication. At Bob Poynter Chrysler Dodge Jeep Ram Fiat, we strive to meet our customers' needs, and it's great to hear that we succeeded with you. Looking forward to seeing you again in the future!\n\n\nSincerely,\nThe team at Bob Poynter Chrysler Dodge Jeep Ram Fiat\n","date":"2025-12-24"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25GT1JtRTNlSFZ4TmtaV00yVTFSSFJFWTJoQlJFRRAB","author":"colton Fox","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJOWmLL-LeeEnZUcJh77xkA_csz256jLC2Y-Pa65FYt87s_BA=s120-c-rp-mo-br100","rating":1,"date":"2025-12-24","text":"Charging $900.00 to replace a blower-motor is outright preposterous and should be considered a crime","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25GT1JtRTNlSFZ4TmtaV00yVTFSSFJFWTJoQlJFRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CAIQACodChtycF9oOnFORmE3eHVxNkZWM2U1RHREY2hBREE%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your feedback with us, Colton. I understand that you found the cost of the blower motor replacement to be concerning. At Bob Poynter Chrysler Dodge Jeep Ram Fiat, we strive to offer competitive pricing while ensuring that the quality of service meets our high standards. If you have any further questions or would like to discuss this matter, please feel free to reach out to me directly. I appreciate your input and your satisfaction is important to me.\n\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com\n","date":"2025-12-24"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xvelowczJaMXBpYW5OcGF6bENOR0U0WkZsdWRHYxAB","author":"Ben Darlage","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKJx1xqn8ej68xfMisICN8cezZuMldxpg-TZn42iZxCYe7Twg=s120-c-rp-mo-br100","rating":5,"date":"2025-12-19","text":"Always professional and courteous. Great people to work with","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xvelowczJaMXBpYW5OcGF6bENOR0U0WkZsdWRHYxAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CAIQACodChtycF9oOlozZ0s2Z1pianNpazlCNGE4ZFludGc%7C%7C?hl=en","owner_reply":{"text":"Thank you for your kind words, Ben! We truly appreciate your positive feedback about the team at Bob Poynter Chrysler Dodge Jeep Ram Fiat. It's wonderful to hear that you had a great experience working with us. We look forward to seeing you again soon!\n\n\nSincerely,\nThe team at Bob Poynter Chrysler Dodge Jeep Ram Fiat\n","date":"2025-12-19"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tWbWVraGhXVGxIYUZWSloxUnFSVVIwYkY5MFUwRRAB","author":"Lindsey Luman","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJeirkXwkRuvenlNHOO-eYDrKeOegQC-tlIzETI7NplvoAYRA=s120-c-rp-mo-ba12-br100","rating":1,"date":"2025-11-27","text":"This is easily one of the worst dealerships we have been to. Once they have your business they become the laziest people and refuse to help with anything. 10/10 do not recommend. They treated us like this knowing we needed to buy two more cars.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tWbWVraGhXVGxIYUZWSloxUnFSVVIwYkY5MFUwRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CAIQACodChtycF9oOkVmekhhWTlHaFVJZ1RqRUR0bF90U0E%7C%7C?hl=en","owner_reply":{"text":"I appreciate you taking the time to let us know about your experience, Lindsey. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact me so we can discuss your experience further.\n\nSincerely, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2025-11-14"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tWM1VteG9iV0p2YXpSNVNGQndaVUpxWTFOSFpGRRAB","author":"John Ferguson","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXRkcFm6TGzKiq-WB00SuBytEcd9hnBm5t0d4b2GNIUyAsCjZYu=s120-c-rp-mo-br100","rating":5,"date":"2025-11-23","text":"I was very happy with my recent experience at Bob Poynter Chrysler - Briar in particular worked with me from start to finish, reaching out very proactively leading up to my purchase. I am super happy with the competitive pricing and the truck I bought is exactly what I was looking for.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tWM1VteG9iV0p2YXpSNVNGQndaVUpxWTFOSFpGRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CAIQACodChtycF9oOkV3UmxobWJvazR5SFBwZUJqY1NHZFE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your feedback, John! We’re happy to hear about your positive experience at Bob Poynter Chrysler Dodge Jeep Ram Fiat. It’s great to know that Briar provided proactive support and that you found the perfect truck at a competitive price. We look forward to assisting you again in the future.\n\n\nSincerely,\nThe team at Bob Poynter Chrysler Dodge Jeep Ram Fiat\n","date":"2025-11-24"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURwbTRUanRRRRAB","author":"Douglas Towriss","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXaFq4OU9E7WMSR74Xa8nonuVa26pH85jqMcBDebKISimqXMw=s120-c-rp-mo-br100","rating":5,"date":"2025-11-14","text":"Fantastic experience with the dealership.  Fast, friendly, and no pressure with the entire sales process","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURwbTRUanRRRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDpm4TjtQE%7C%7C?hl=en","owner_reply":{"text":"Thank you for the wonderful review, Douglas! We’re glad to hear you had a fantastic experience and found the process fast, friendly, and pressure-free. Our team works hard to make every visit just like that.\n\nWe truly appreciate your feedback and hope you enjoy your new vehicle!\n\nSincerely, \nThe team at Bob Poynter Chrysler Dodge Jeep Ram Fiat","date":"2025-11-14"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21SVlpuVlZWRTVYWVVGVmNqbDJlRTFIZUU5bFFVRRAB","author":"Madigan Smith","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjU96lJTAjsIvDpgGgVa7UJKX8MhRhAajxrgoQD00lFgOsH2joo=s120-c-rp-mo-br100","rating":5,"date":"2025-11-12","text":"Briar and the whole team were EXCELLENT!! They worked with us so well and accommodated everything we needed in order to buy the car we wanted. We drove 2 hours to get to this dealership. I would drive that 2 hour drive several times over just for the service we experienced. The price, speed and general willingingness to work with us far exceeded our expectations for a dealership. If we buy another car anytime in the future, this will be where we look first. I never write reviews but this dealership and the team we worked with deserves all the kudos 👏\n\nThank you!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21SVlpuVlZWRTVYWVVGVmNqbDJlRTFIZUU5bFFVRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CAIQACodChtycF9oOmRVZnVVVE5XYUFVcjl2eE1HeE9lQUE%7C%7C?hl=en","owner_reply":{"text":"Thank you so much for your wonderful review, Madigan! We're happy to hear that Briar and the team at Bob Poynter Chrysler Dodge Jeep Ram Fiat provided you with excellent service during your car buying experience. It's great to know that our efforts to accommodate your needs exceeded your expectations. We truly appreciate your feedback and look forward to assisting you again in the future. Drive safely, and don’t hesitate to reach out when you're ready for your next vehicle!\n\n\nSincerely,\nThe team at Bob Poynter Chrysler Dodge Jeep Ram Fiat\n","date":"2025-11-14"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pGbGRtUTRXbEF5U1ZWMU5WOXFkRjluWTFsTldHYxAB","author":"whatyeh22","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJOWSbG0HOqRnxAiuv109nGaMuG8AYDfjhACsCordSXJaC_Ew=s120-c-rp-mo-br100","rating":5,"date":"2025-11-04","text":"Fast and easy 👌","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pGbGRtUTRXbEF5U1ZWMU5WOXFkRjluWTFsTldHYxAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CAIQACodChtycF9oOjFldmQ4WlAySVV1NV9qdF9nY1lNWGc%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your positive experience! We're excited to hear that your experience at Bob Poynter Chrysler Dodge Jeep Ram Fiat was fast and easy. Your feedback means a great deal to us, and we look forward to assisting you again in the future!\n\n\nSincerely,\nThe team at Bob Poynter Chrysler Dodge Jeep Ram Fiat\n","date":"2025-11-14"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21wdlFraEtjR1J3YlVKVGVXOXpTWEpYTkZGTE5uYxAB","author":"Tish York","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjX1XtVVS8CTJEn9IKzgnnCmp3JiRC-99QtwO4uidWbUWNFgCpg=s120-c-rp-mo-ba12-br100","rating":5,"date":"2025-10-31","text":"Tyler was fantastic. Super smooth and easy purchase.  They were upfront with all costs and worked to get me a really good interest rate.\nWould definitely purchase from again.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21wdlFraEtjR1J3YlVKVGVXOXpTWEpYTkZGTE5uYxAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CAIQACodChtycF9oOmpvQkhKcGRwbUJTeW9zSXJXNFFLNnc%7C%7C?hl=en","owner_reply":{"text":"Thank you for your thoughtful and encouraging review, Tish! We're glad to hear that you had a fantastic experience with Tyler at Bob Poynter Chrysler Dodge Jeep Ram Fiat. It's great to know that the purchasing process was smooth and that we could secure a good interest rate for you. Your support means a great deal to us, and we look forward to assisting you again in the future!\n\n\nSincerely,\nThe team at Bob Poynter Chrysler Dodge Jeep Ram Fiat\n","date":"2025-11-14"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURNXzdPSEdBEAE","author":"T L","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWmtkREqwsUAjqbByZ9p6F3wAjtSxbPthugVUi4uczF5VDyS1WQvw=s120-c-rp-mo-ba12-br100","rating":1,"date":"2025-10-30","text":"HORRIBLE SERVICE DEPARTMENT!!! I BOUGHT MY 2024 JEEP WRANGLER BRAND NEW AT THE JEEP STORE. HAS 14300 MILES IT WAS BROKE DOWN IN MY DRIVEWAY AND I CALLED TO GET IT TOWED THEY WANTED $284. TO TOW IT, I KEPT ASKING IF THE BATTERY WAS BAD IF THEY WAS GOING TO REPLACE IT THEY SAID NO THAT IT HAD A 1 YR 12K MILE WARRANTY ON BATTERY, THIS WENT ON FOR OVER A WEEK AND FINALLY I HAULED IT MYSELF TO SALEM THEY GOT IT RIGHT IN AND FIXED IT RIGHT AWAY AND EVERYTHING WAS COVERED UNDER FACTORY WARRANTY. VERY DISAPPOINTED WITH THE DEALERSHIP IN SEYMOUR AND I ALWAYS DELT WITH THIS PLACE SINCE BOWMAN S OWNED IT. LOST MY BUSINESS!!!!!!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURNXzdPSEdBEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDM_7OHGA%7C%7C?hl=en","owner_reply":{"text":"Our team has acknowledged this review.","date":"2020-01-21"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xkMmNFRnpNVTl5YlZwME5XbERaa0pvWDNJMlYwRRAB","author":"Alexis Kuhn","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL30vAJktVfVMhImRcbFC-UTyOjQDRWKgx9Y0-r9yLanQSuCQ=s120-c-rp-mo-br100","rating":5,"date":"2025-10-16","text":"We had a great experience purchasing our new vehicle from Bob Poynter Chrysler/Jeep. Skylar was extremely patient and knowledgeable answering all of my questions over text throughout the *entire* day 😅 and having the vehicle and documents prepared when we got to the dealership. Very appreciative of Skylar and the finance manager for saying after closing to help us purchase our vehicle. Everything was handled quickly and professionally and everyone was extremely friendly and organized. Would absolutely recommend purchasing a vehicle here and can’t recommend Skylar enough!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xkMmNFRnpNVTl5YlZwME5XbERaa0pvWDNJMlYwRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CAIQACodChtycF9oOld2cEFzMU9ybVp0NWlDZkJoX3I2V0E%7C%7C?hl=en","owner_reply":{"text":"Thank you for taking the time to leave such a great review, Alexis! We're happy to hear that you had a great experience purchasing your new vehicle from Bob Poynter Chrysler Dodge Jeep Ram Fiat. Skylar truly goes above and beyond, and we're glad to know that her patience and knowledge made a positive impact on your experience. Your recommendation means a great deal to us. Looking forward to assisting you again in the future! Enjoy your new vehicle!\n\n\nSincerely,\nThe team at Bob Poynter Chrysler Dodge Jeep Ram Fiat\n","date":"2025-11-14"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2poeU5VdzFiMWRZZW14c01WazNXbWxrYzFWUFNIYxAB","author":"Abe Pagota","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL7qV8jXMqDCTuzzg1Gf8a3ty9ntH2eZzEBcrn-EEvCddipqQ=s120-c-rp-mo-ba12-br100","rating":1,"date":"2025-10-05","text":"Found a truck on their website we were interested in. Description and pictures made it sound and look like a great vehicle. No mention or photos of giant scratches in the paint or front end damage on this $41,000 truck. Drove an hour to come look at it before purchasing. Arrived and discovered huge scratches in the paint of one door, and damage to the front bumper/headlight/fender. That's as far as we got before walking away. Why would this not be mentioned/shown on the website listing? Looked like something you'd find on the back row or maybe something they'd send to auction. Not really expecting unrepaired collision damage on a $41k vehicle at a new car dealership. Glad we wasted 2 hours roundtrip.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2poeU5VdzFiMWRZZW14c01WazNXbWxrYzFWUFNIYxAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CAIQACodChtycF9oOjhyNUw1b1dYemxsMVk3Wmlkc1VPSHc%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your experience with us, Abe. I understand your frustration regarding the condition of the truck you were interested in. At Bob Poynter Chrysler Dodge Jeep Ram Fiat, we strive to accurately represent our vehicles, and I appreciate your feedback as it helps us improve. I encourage you to reach out to me directly so we can discuss your concerns and ensure that our listings are as transparent as possible. Thank you again for your input.\n\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com\n","date":"2025-10-05"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUNZd3Z6VWhnRRAB","author":"Alicia Gay","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKlZr5uPb6hun_GNZvglv8jCG9i9aZYsAOywFsxUgoPeFMdDw=s120-c-rp-mo-br100","rating":5,"date":"2025-10-03","text":"Bob Poynter is a 5-star dealership in our opinion. They are easy to work with and gave us a fair price on our trade-in. The salesman, Briar Tidd, answered all of our trade-in and took care of every concern that we had. We are pleased with our new Jeep Grand Cherokee Overland!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNZd3Z6VWhnRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgMCYwvzUhgE%7C%7C?hl=en","owner_reply":{"text":"Thank you for the amazing review, Alicia! We’re thrilled to hear that you consider Bob Poynter Chrysler Dodge Jeep Ram Fiat a 5-star dealership and that the process was easy and fair from start to finish. Briar will be glad to know his support and attention to your questions made such a positive impact.\n\nCongratulations on your new Jeep Grand Cherokee Overland — we hope you enjoy every mile! If you ever need anything, we’re here to help.\n\nSincerely, \nThe team at Bob Poynter Chrysler Dodge Jeep Ram Fiat","date":"2025-11-14"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURBaWNhQ2NnEAE","author":"Elizabeth Oneal","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK1qxmULbAcl3bUuTeEZfcb6U3R6Hb6j9VIhYF1BXAN5kOujQ=s120-c-rp-mo-ba12-br100","rating":5,"date":"2025-09-24","text":"Awesome place to get needed repairs  as well as maintenance","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURBaWNhQ2NnEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDAicaCcg%7C%7C?hl=en","owner_reply":{"text":"Thank you for the great feedback, Elizabeth! We’re glad to hear you consider us an awesome place for both repairs and maintenance. Our team appreciates your trust and looks forward to serving you again.\n\nSincerely, \nThe team at Bob Poynter Chrysler Dodge Jeep Ram Fiat","date":"2025-11-14"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pBeWFtcG5SVmd0UjNsR2RHbDBOSGhrUlRSeFVVRRAB","author":"jwb53","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjX22opKvBmGYdTrFvos-R27HJLhXg2T3ms3VE79c5Vj_QtuvR2T=s120-c-rp-mo-br100","rating":5,"date":"2025-09-21","text":"All of the folks that I worked with at Bob Poynter on the purchase of my new RAM truck were great to work with.  Friendly, down to earth, no pressure, just reviewed what was available, ran through the facts and made the deal.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pBeWFtcG5SVmd0UjNsR2RHbDBOSGhrUlRSeFVVRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CAIQACodChtycF9oOjAyampnRVgtR3lGdGl0NHhkRTRxUUE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your wonderful feedback! We're happy to hear that you had a great experience with our team at Bob Poynter Chrysler Dodge Jeep Ram Fiat while purchasing your new Ram truck. Our team strives to create a friendly and pressure-free environment for our customers. We appreciate your support and hope to see you again soon!\n\n\nSincerely,\nThe team at Bob Poynter Chrysler Dodge Jeep Ram Fiat\n","date":"2025-11-14"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2s5WlJHSnpVMWxvVG1SMllXZEhlRGRDUVhacVJFRRAB","author":"Michael Thompson","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVbbwqZ580h4JQrwrBk4fS5rgwWa--JH6SWVaM-PIRzWYm8fgo=s120-c-rp-mo-br100","rating":5,"date":"2025-09-08","text":"Kevin Thais we would give you a 6 star review if we could get our touch up paint .","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s5WlJHSnpVMWxvVG1SMllXZEhlRGRDUVhacVJFRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CAIQACodChtycF9oOk9ZRGJzU1loTmR2YWdHeDdCQXZqREE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your feedback, Michael! We're thrilled to hear that you would consider us for a 6-star review. Your satisfaction is important to us, and we appreciate your patience regarding the touch-up paint. Please feel free to reach out to us at Bob Poynter Chrysler Dodge Jeep Ram Fiat or Kevin if you need assistance with this. We look forward to serving you again!\n\n\nSincerely,\nThe team at Bob Poynter Chrysler Dodge Jeep Ram Fiat\n","date":"2025-11-14"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tOcGFYSTBXbGxoYjNFMFZYTkJiQzFUY1RkS1RtYxAB","author":"Wendy Burke","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIoWsAZNvITQtMxkK4MmiClVuhD-9dieBvv-Cwr3m7f_jmK0g=s120-c-rp-mo-br100","rating":5,"date":"2025-09-06","text":"Got a great deal and was super easy! No smoke and mirrors!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tOcGFYSTBXbGxoYjNFMFZYTkJiQzFUY1RkS1RtYxAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CAIQACodChtycF9oOkNpaXI0Wllhb3E0VXNBbC1TcTdKTmc%7C%7C?hl=en","owner_reply":{"text":"Thank you, Wendy! We're thrilled to hear that you had a great experience at Bob Poynter Chrysler Dodge Jeep Ram Fiat and found a fantastic deal without any hassle. We appreciate your positive feedback and look forward to seeing you again soon!\n\n\nSincerely,\nThe team at Bob Poynter Chrysler Dodge Jeep Ram Fiat\n","date":"2025-11-14"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xRNFFVRkxWbmxHY2tNdGVYTmxWR0pzVkdoVmNVRRAB","author":"John Carr","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLaxgrmMSFbFI9BeRkPd1qPJ6t_VrTZBSEK29lvibjh8rV7dA=s120-c-rp-mo-br100","rating":5,"date":"2025-08-26","text":"Kevin Thias was/is the best of the best in the business! When I say it was the best buying experience I’ve ever had I mean it was the best. He was knowledgeable about all the features and warranties of the ram 2500 I bought. He was never ever pushy or trying to force me into something. He done a great job with everything. I was in and out in 30 minutes when it came to signing. I’m not kidding best experience purchasing a truck I’ve ever had. I’ve spent 4-6 hours at other locations in the past so to have this experience has definitely made me a life long customer in the future. Keep up the good work Kevin and Team!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xRNFFVRkxWbmxHY2tNdGVYTmxWR0pzVkdoVmNVRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CAIQACodChtycF9oOlQ4QUFLVnlGckMteXNlVGJsVGhVcUE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your fantastic review, John! We are thrilled to hear that you had the best buying experience at Bob Poynter Chrysler Dodge Jeep Ram Fiat. Kevin truly goes above and beyond to ensure our customers feel informed and comfortable throughout the process, especially with the Ram 2500. We appreciate your kind words and look forward to welcoming you back as a lifelong customer. Don’t hesitate to reach out if you need anything in the future!\n\n\nSincerely,\nThe team at Bob Poynter Chrysler Dodge Jeep Ram Fiat\n","date":"2025-11-14"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25CMGNtbEVkMGc0UkhsQ01ERk9XbEZPZEdkYVRHYxAB","author":"Melissa Dutcher","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLK1NX9YsrQCdOwwrhYuTqaDo0t73_tH7p2lmNTuTFjzD87wQ=s120-c-rp-mo-br100","rating":5,"date":"2025-08-15","text":"If you are in the market for buying a vehicle, stop in and see Jackson Nay. He ia personable and truly made sure all my questions were answered. Tony Case made financing my new car a breeze. Truly a great place.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25CMGNtbEVkMGc0UkhsQ01ERk9XbEZPZEdkYVRHYxAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CAIQACodChtycF9oOnB0cmlEd0g4RHlCMDFOWlFOdGdaTGc%7C%7C?hl=en","owner_reply":{"text":"Melissa, thank you and congratulations on your purchase! We are so pleased that Jackson and Tony could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business!\n\nSincerely, The team at Bob Poynter Chrysler Dodge Jeep Ram Fiat","date":"2025-11-14"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT201bExVdHFYeTFLYVRSWmN6ZENhbHBZVWkxYVkzYxAB","author":"Robin Carpenter","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJnTv1PSupEpssMfmWuAhIFb_Y9GT5tbaLyNAaLrJ9nx4PndQ=s120-c-rp-mo-br100","rating":1,"date":"2025-07-21","text":"Very poor customer service.  Think twice before you buy here. I was warmed by friends beforehand . I wish I would have listened.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT201bExVdHFYeTFLYVRSWmN6ZENhbHBZVWkxYVkzYxAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CAIQACodChtycF9oOm5lLUtqXy1KaTRZczdCalpYUi1aY3c%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your experience, Robin. I understand your concerns regarding customer service and appreciate your feedback. At Bob Poynter Chrysler Dodge Jeep Ram Fiat, we strive to provide the best experience possible, and your insights help us improve. I welcome you to reach out to me directly so I discuss this with you further and learn more about your experience. Feedback like yours is essential as we continue working to improve our customer service standards.\n\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com\n","date":"2025-07-21"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pWTmNtUTRUV0YzUkVaR2JYRlRPRUpqWDA1RVYwRRAB","author":"Tony Lee","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjX_Kku7Sgr4ANp98v32zrciNLTki9XUdhOtg3XAler8iwevy90x=s120-c-rp-mo-br100","rating":5,"date":"2025-07-19","text":"An absolutely fantastic experience, start to finish.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pWTmNtUTRUV0YzUkVaR2JYRlRPRUpqWDA1RVYwRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CAIQACodChtycF9oOjVNcmQ4TWF3REZGbXFTOEJjX05EV0E%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUMwd1BhcW13RRAB","author":"Chris Hunter","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjX_JVjOtY51v0cfdPeNY6AI7a2XBdKpuiWSFRlqempqzvblmOeI=s120-c-rp-mo-ba12-br100","rating":5,"date":"2025-07-15","text":"Outstanding service. Great selection and works very well with the customers.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMwd1BhcW13RRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIC0wPaqmwE%7C%7C?hl=en","owner_reply":{"text":"Thank you for writing about your visit with us! I am happy to hear that we were able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns.\n\nBest regards, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2019-09-11"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tsT05XNU9hWFoyVGtRelpIUk1XbE5LV1doemVtYxAB","author":"Maggie Gomez","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJFkxT23Vmdl1VeyIpqYB3DpL3ODVZXuIH9nQ9hJrtG4tyOFQ=s120-c-rp-mo-br100","rating":1,"date":"2025-07-07","text":"Worst Service Department Ever and Experience: (6/25-7/7)\n(1) had a scheduled oil change 6/25/25 plus asked to get two things diagnosed while in shop\n(2) stated Friday they will get around to the car and have something for us\n(3) Friday comes tell us to Call Saturday and they will have something for us\n(4)6/25- Andy gave a call to ask for the warranty paperwork since I had mentioned that the truck has warranty and what my husband and I suspect was wrong with car is the manifold and when turning the steering make a grind noise\n(5) 6/27/25- sent a text asking for update- no answer\n(6)6/30 called and was told a manager was gonna call me by the end of the day. (No one called)\n(7) 7/1 called to speak to a manager and was finally transferred  and explained Wednesday will be a week the car has been in the shop and there is a lack of communication, no updates, and was explained no technician is available but a loaner car can be given.\n(8)7/1 Loaner car was dropped off and decided that was kind and continue to wait.\n(9)7/2 texted for update(no reply)\n(10)7/3- was given this answer (Yes point to the exhaust manifold however the noise will brake and turning is still being determine.  Vehicle is in the shop once we have a diagnostic we will ask your extended warranty company if there is coverage. Reply STOP to OptOut.) (JUST ANOTHER RUN-AROUND) WAS NOT A GOOD SIGN\n(11)7/7/25- called and was transferred left message and decided enough is enough Wednesday 7/9 (will be the 3rd week vehicle isn’t even\nLooked at)\n(12)called other dodge shop that can get us in sooner and looked at and was told wait time and run around was ridiculous.\n(13)husband and I called and was sent to Andy’s voicemail and both upset and decided today is it and we are picking our truck up and dropping off loaner.\n(14)7/7 husband arrives visibly upset and come to find out not even are OIL CHANGE was done  and Andy was vindictive and aggression was shown and mentioned “ what do you want me to do? You have your son in your hand? “ Which my husband was taken back)\n\nwhat was the point of that aggression or comment? And to call someone Jack***- Unprofessional and we have and had the right to be upset. I’m due at anytime and we had a schedule appointment we WERE NOT a WALK-IN","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tsT05XNU9hWFoyVGtRelpIUk1XbE5LV1doemVtYxAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CAIQACodChtycF9oOklONW5OaXZ2TkQzZHRMWlNKWWhzemc%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your experience with us, Maggie. I understand how frustrating this situation must have been, especially given the scheduled oil change and additional diagnostics for your truck. We value your feedback and would like to discuss your concerns more directly. Please reach out to us me Bob Poynter Chrysler Dodge Jeep Ram Fiat. Your satisfaction is important to us, and we want to ensure that we meet our standards in the future.\n\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com\n","date":"2025-07-08"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT214RmVuVXRSVUZpU201bFlUbEJYMDlwWm5NeGVIYxAB","author":"Randy Boicourt","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocImfJ_uS0Z4_7mwYBSdVYVtT0uxbjU2t6WeEoPqCLBSPMi6MA=s120-c-rp-mo-br100","rating":5,"date":"2025-07-01","text":"Bought the vehicle through Kevin Thias. Kevin did a great job through the whole process.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT214RmVuVXRSVUZpU201bFlUbEJYMDlwWm5NeGVIYxAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CAIQACodChtycF9oOmxFenUtRUFiSm5lYTlBX09pZnMxeHc%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pKalQyUnJSMHhCYlVacFgwMWZTRWhpTTJSUWNFRRAB","author":"Rick Reynolds","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJvK6Krz6fbNbCeBBz7WV_MKB_Z9vfqRw9JMloyWPUo_4b7Fw=s120-c-rp-mo-br100","rating":5,"date":"2025-06-22","text":"The people at Bob Poynter were great to deal with in every way. Our sales person Kevin Thias was very straight forward and gave us a very  accurate description of the car before we drove the 45 miles to see it. We liked the car and after a test drive the deal was finished and we were on our way home in less than an hour.  Highly recommended!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pKalQyUnJSMHhCYlVacFgwMWZTRWhpTTJSUWNFRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CAIQACodChtycF9oOjJjT2RrR0xBbUZpX01fSEhiM2RQcEE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pSVVVsVm9hVEJYU25jNFdUVm5NbWMxTkVreGRsRRAB","author":"Ray Yheulon","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL2a07FXs0mHUtAL_9xqdOS6_hBqrWKUkKNMmzx7YivOE2OTw=s120-c-rp-mo-ba12-br100","rating":5,"date":"2025-06-19","text":"I had my car serviced.  It was done quickly and done correctly.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pSVVVsVm9hVEJYU25jNFdUVm5NbWMxTkVreGRsRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CAIQACodChtycF9oOjRUUlVoaTBXSnc4WTVnMmc1NEkxdlE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pCcmJFaDBlbkJ3UjJoalVEUlFXblZuVkVwRlZYYxAB","author":"jean-sebastien delfosse","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJiG_C3D7w1bFGIgabnl3uoHrN7CdGVUy4GFvaFpJ9lk8gxrQ=s120-c-rp-mo-br100","rating":5,"date":"2025-06-18","text":"Professional and Responsive Service\n\nI purchased a used vehicle from this dealership and had a mechanical issue shortly after. When I brought it back, they listened to my concerns, confirmed the problem, and worked with me toward a fair resolution.\n\nI really appreciated their professionalism and the way they stood behind the sale. It’s clear they care about customer satisfaction, and that makes a big difference. Would definitely consider working with them again in the future.\n\nThank you","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pCcmJFaDBlbkJ3UjJoalVEUlFXblZuVkVwRlZYYxAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CAIQACodChtycF9oOjBrbEh0enBwR2hjUDRQWnVnVEpFVXc%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xSalgwTXdNVE54WW1GalNrRXRSemM0VW5sVVRWRRAB","author":"James Werner","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVkuT0La5jZMSCfEC28tBmA7qTT7EMBxoZXySXKY1D2VJSv-Go=s120-c-rp-mo-br100","rating":5,"date":"2025-06-15","text":"I had a great experience at this dealership. I worked with Briar and he made it a great process. Always willing to answer any question either through text or in person. Not pushy at all. I was able to inspect the used vehicle I purchased in great detail without anyone hovering over my back. They give you your space and respect. The car I bought was priced very fairly and I felt confident walking out that I scored a great deal, and they have no problem working with you to settle on a favorable price. The car looked even better in person than the pictures and was cleaned very thoroughly, I really appreciated that. I am loving the car. Briar is a good dude.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xSalgwTXdNVE54WW1GalNrRXRSemM0VW5sVVRWRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CAIQACodChtycF9oOlRjX0MwMTNxYmFjSkEtRzc4UnlUTVE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pZMWFqRTFURlZJYlVOWmJpMDJPVzAwUzNwc1VFRRAB","author":"Darrell Couch","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ1Ad2bs0E2jieZCAoSFEMFHdRTvHREYttmrAs9tOBmpVxjEw=s120-c-rp-mo-br100","rating":5,"date":"2025-06-10","text":"JP Nay and the entire Team at Poynters are great at finding the perfect vehicle I wanted.  Good vehicles good deals and great Service all around.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pZMWFqRTFURlZJYlVOWmJpMDJPVzAwUzNwc1VFRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CAIQACodChtycF9oOjY1ajE1TFVIbUNZbi02OW00S3psUEE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VNN0R3ZUhBcHR5b2ZREAE","author":"Anvar Khusnutdinov","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJoV1IYVy5NCZTrTMm-XKh2eXZnCcDITBTLpUK5ilxVfoX51Q=s120-c-rp-mo-br100","rating":5,"date":"2025-06-10","text":"Excellent car dealership. I recommend it.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VNN0R3ZUhBcHR5b2ZREAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEM7DweHAptyofQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJU2JzWnkwcUp1U0JnEAE","author":"Brooklyn Hutcheson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJsILAjfcTF8Zho69lISb6CQRCCcm51x3rEltvkputOVZ4Iiw=s120-c-rp-mo-br100","rating":5,"date":"2025-06-07","text":"Great service!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJU2JzWnkwcUp1U0JnEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEISbsZy0qJuSBg%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURHcS16ZFF3EAE","author":"Dan Cuson","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjURCS829-nLIaJtgTUjbQV7G_bcC7PDuliaetjn-j0sQcoRz5uc8A=s120-c-rp-mo-br100","rating":5,"date":"2025-06-05","text":"I have bought 3 vehicles from this dealership since 2021. There are countless dealers in the Indy area but the little over an hour drive is well worth coming here instead. I won't buy a vehicle from any other place going forward.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURHcS16ZFF3EAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDGq-zdQw%7C%7C?hl=en","owner_reply":{"text":"Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2021-12-14"},"verified":true},{"id":"ChdDSUhNMG9nS0VPNjk0YUNBNTVEMWlRRRAB","author":"Tony Alvis","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK1Lu02-YgJRsfQHFs4uv_poMVvh2aqvLJ3Poh0pqjkV7_Uew=s120-c-rp-mo-br100","rating":5,"date":"2025-06-03","text":"Our sales rep Jackson is a great guy we had a great experience.  We will buy again from Jackson.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VPNjk0YUNBNTVEMWlRRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEO694aCA55D1iQE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VNeWdfTVAwaktYbWNREAE","author":"Jarrod Bragdon","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUuo7tyU1cfWt_DxHg0MSlBLm02Z9nDNPegd7oGIVB3hP1OX4PI=s120-c-rp-mo-ba12-br100","rating":5,"date":"2025-05-20","text":"Huge shoutout to Jackson Nay and his manager in the sales department. As soon as I started running into issues on the service side, they were the ones who stepped up to make sure everything was followed through and every issue I had was taken care of. I really appreciate the way they handled everything—I left feeling supported thanks to them.\n\nIf you’re buying a car at Poynter, ask for Jackson. He genuinely cared and went out of his way to help me.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VNeWdfTVAwaktYbWNREAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEMyg_MP0jKXmcQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VOSFZscnlmNzk2QV9nRRAB","author":"Lillie Kramer","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ813ij-Id-eRPzbSVc5-pCujVZ-5scsChJWiQeYr91WTmZ0w=s120-c-rp-mo-br100","rating":5,"date":"2025-05-19","text":"Bought my first jeep today from Skylar Prange at Poynter CDJRF. We test drove 4 different ones. He was so patient when i had hard time choosing. He stayed in contact and answered all of our questions and didn't push. We needed one more box checked to seal the deal and Skylar got it done. Thank you Skylar, Randy, John and JD!\nLove my jeep!!\nLillie Kramer","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VOSFZscnlmNzk2QV9nRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKENHVlryf796A_gE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VLYjh2cVRkdVpqSC13RRAB","author":"Gr Iv","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVdGWZbUOf01j9VYXK6nFx6v0Q8gLrI0tmJabHH3UFxlWrsOCS3=s120-c-rp-mo-br100","rating":5,"date":"2025-05-13","text":"I came all the way from Illinois to buy custom Jeep.\nI did not regret that I made such a long way, because I received outstanding service from the salesman Skylar Prange: he was courteous, professional and keeping his promises.\nI like my car and I have good memory about this dealership.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VLYjh2cVRkdVpqSC13RRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEKb8vqTduZjH-wE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJM2o1STZ2NGFIcmVBEAE","author":"David Rasmussen","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL-soZslDPj1xr_cTOUp038tvsbuZ8jMGoi9LyRJJ2ksOCb=s120-c-rp-mo-br100","rating":5,"date":"2025-05-13","text":"Briar did a great job supporting me through out the entire process. It was well worth the 5 hour drive to pick up the F-350 Dually! Thanks","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJM2o1STZ2NGFIcmVBEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEI3j5I6v4aHreA%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VKZVF4WkN3aHZtTDRRRRAB","author":"Curtis Zollma","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKWcKFw8SmzE9SAFoNSZeNwjGjisDuukJQ0IBZkzVO6uRd_Yw=s120-c-rp-mo-br100","rating":1,"date":"2025-05-08","text":"I wish \"0\" stars was an option.\n\nI Don't recommend buying a used vehicle from them. I called and explained that i was an hour away and would be coming with cash and pre approval to buy a used vehicle for $20000. I asked if there was any issues and wanted to make sure that everything was good before I luged my pregnant wife an hour to see a car. I was assured it was a quality car. When I got there the sales person gave me the keys and explained he was working with another customer and would get to me when he was finished. The lack of care for us was obvious from the entire staff as they only gave attention to customers buying new cars. When I got in the car, it had low air in the tires and I asked them to put air in the tires for a test drive and they said it would be fine to drive without adding air. Reluctantly we drove the car. It had serious vibrations and definition had something going on with the drive train. As I returned from the short drive, the check engine light came on. I went to the sales manager to complain and his body language definitely showed he didn't care. He even stopped mid conversation to address someone else's complaints on another vehicle they had issues with. Basically the attitude was if you dont want the car, why are you still here. Seymour doesn't have many car lots I assume and it's a shame that anyone looking for a second vehicle, or even a good quality used vehicle has to go there and deal with them.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VKZVF4WkN3aHZtTDRRRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEJeQxZCwhvmL4QE%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your detailed feedback, Curtis. I understand how important it is for customers, especially those traveling a long distance, to feel valued and confident in the quality of the vehicles they’re considering. While used vehicles can sometimes present unexpected issues, the team at Bob Poynter Chrysler Dodge Jeep Ram Fiat is available to review your concerns and discuss any remaining questions you may have.\nIf you’d like to continue the conversation or explore other vehicle options, we are here to assist. I appreciate you bringing this to our attention and wish you the best in finding the right vehicle for your needs.\n\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com\n","date":"2025-05-08"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUNZLW9tQmNREAE","author":"Kim Sweeney","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVwdKSEBkj7i_OiIBt9ZPQ_njnI7xAopZEfyzaOZBs0angQyrxd=s120-c-rp-mo-ba12-br100","rating":5,"date":"2025-05-06","text":"Only dealer in the area that had the vehicle we wanted.  Skylar was our sales rep.  Friendly,  professional & incredibly helpful.   The whole staff, including Tony in Finance, made the purchase easy & painless.  Definitely feel like we got a good deal.  Highly recommend for your next vehicle!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNZLW9tQmNREAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgMCY-omBcQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTURvMlp1b2h3RRAB","author":"M.G. Matally","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWlynQ4zMptdsg6yUG_L1gpH86HpAQjq0A2RDkzdPyceHIORllAkg=s120-c-rp-mo-br100","rating":5,"date":"2025-04-26","text":"Friendly. Helpful. Communicates as needed. Not pressure tactics to make the sale. Drove vehicle more than 120 miles for us to pay and pick it up. Makes everything convenient for the customer. Well pleased. Highly recommend them.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURvMlp1b2h3RRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgMDo2ZuohwE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTURvMmZYVzVBRRAB","author":"Denis “DPW Gmail” Wendel","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK6EaE07fWDzwr3qsVTeElIiidZSIsSak-O1rUSYN2Spxjptg=s120-c-rp-mo-br100","rating":5,"date":"2025-04-26","text":"Good people to work with.  Very nice experience.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURvMmZYVzVBRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgMDo2fXW5AE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTURvX0puZEtBEAE","author":"Shawn Franklin","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUNj2_YvJcOKGXMceFBg1sPRUfDaSbyjNIZt3K6srCxA26dbR38=s120-c-rp-mo-ba12-br100","rating":1,"date":"2025-04-23","text":"Never use these guys. I purchased a 2020 Sonic a few years ago and the salesman, Trent, assured me that the used car was a certified Used Car with a warranty. Come to find out when the car started having engine trouble with the water pump that I only had power train warranty, which was *not* what I was assured.\n\nWhen I brought this to the salesman's attention, he assured me that he would get me the warranty and I never heard back. I finally got so disgusted that I traded it into Carver Toyota in Columbus.\n\nDon't work with these people and don't trust them.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURvX0puZEtBEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgMDo_JndKA%7C%7C?hl=en","owner_reply":{"text":"Thank you, Shawn, for sharing your experience with us. I understand your concerns regarding the warranty and appreciate your feedback. It's important to us that our customers feel informed about their purchases.\nIf you would like to discuss this further, please feel free to reach out to me directly at Bob Poynter Chrysler Dodge Jeep Ram Fiat. I value your input and want to ensure we meet our customers' expectations. Thank you again for your feedback.\n\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com\n","date":"2025-04-25"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUNvazRyZTBBRRAB","author":"Matt Odell","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIWXjUVb6HC4YrXWDI4Xvzw0cw36g4KwyFIKgnxoEXq99LH=s120-c-rp-mo-ba12-br100","rating":1,"date":"2025-04-19","text":"Buyer beware, pointed out that they put c rated tires on a 2500 truck, which is a big nono.  Instead of doing the right thing, they just stopped responding to my emails on the vehicle.  If someone buys that vehicle and tows with it unknowingly, they could be in for a very bad day.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNvazRyZTBBRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgMCok4re0AE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your feedback, Matt. I understand your concerns regarding the tires on the 2500 truck. At Bob Poynter Chrysler Dodge Jeep Ram Fiat, we strive to uphold safety standards and customer satisfaction. We appreciate you bringing this to our attention and encourage you to reach out to us directly so we can address your concerns appropriately. Your experience matters to us.\n\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com\n","date":"2025-04-22"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUNJalptRDdBRRAB","author":"Ashley Sebastian","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWtjsGd8osyWGilukr7fE7Y9p1Ie_8RomLHgUDmV3m47EM5Kt1u=s120-c-rp-mo-br100","rating":1,"date":"2025-04-03","text":"Horrible experience. Was supposed to be done in a day and they’ve had it for 2 1/2 days. Was supposed to start on my vehicle on Wednesday and they didn’t start my service till the following Thursday after telling me “it’s about done we’re wrapping everything up” as they haven’t even started it. Have had to find rides for the past 2 days to work and back and going to have to find someone to pick up my vehicle as I live 30 mins away because I have to work. Every person I talked to was rude and lied to me.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNJalptRDdBRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgMCIjZmD7AE%7C%7C?hl=en","owner_reply":{"text":"Thank you, Ashley, for sharing your experience with Bob Poynter Chrysler Dodge Jeep Ram Fiat. I understand how frustrating it can be to have delays and communication issues regarding your vehicle service. Your feedback is important to us, and I encourage you to reach out directly so we can address your concerns more thoroughly and work towards a resolution. We are dedicated to improving our service, and your insights help us achieve that. Thank you for your patience.\n\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com\n","date":"2025-04-04"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUR3Z0lYVm93RRAB","author":"Agelio Aquino","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJW68nko7b1y_NjM54iW256pfAH-RPmsD_XBymw6PEd3LMN5g=s120-c-rp-mo-ba12-br100","rating":5,"date":"2025-03-22","text":"Great experience. Went in not wanting to go back and forth, gave me the best deal on my trades first time (by a long shot to) and gave me a good deal on the ones I was buying. Didn’t have to argue about a second key was going to make one before I even realized it only had one key. It was one of the best car buying experiences. Will be returning later in the future.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUR3Z0lYVm93RRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgMDwgIXVowE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUN3X2ZXbzJRRRAB","author":"Sheri Koch","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjW708MBGa7aOMdo51C3rC8IYhw7NfMxOTjBfd0qNbX3sHtSBME=s120-c-rp-mo-br100","rating":1,"date":"2025-03-20","text":"Absolutely terrible service, I am reminded why I don't take my vehicles to their service center, I walked in last Wednesday and the two guys behind that counter both looked at me and went back to starring at their computers, not a I will be with you in a moment, good morning, nothing A lady walked in was very nice got me checked in and pointed me to my service adviser. One of the guys that didn't help me when I first came in, he acted like it was putting him out by having to take my information and get me loaner car. I asked him when they would get my car in to get looked at, I had an appt for that day. All he said was I don't know we are short tech's. I didn't hear anything from him for two days I had to call, and he sounded like I was putting him out wanting an update on MY Car. His response it still hasn't been looked at they don't have any Tech's. They have had my vehicle for 7 days and the only time I have gotten an update is when I had to call and leave a message. Absolutely No customer service skills rude as ever, sounds like he just woke up from a nap. So not only does their service team lack professionalism but they don't have anyone that can diagnose a vehicle. I made an appointment it should not take them 7 days to look at my vehicle to figure out what is going on.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUN3X2ZXbzJRRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgMCw_fWo2QE%7C%7C?hl=en","owner_reply":{"text":"Sheri, I'm sorry to hear that your experience was not a positive one. We searched our system but were unable to find any record under your name. I'd like to personally assist you so please feel free to reach out to me directly at the dealership. \n\nBest Regards,\nJD Roberts\nOwner/Partner","date":"2025-03-21"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTURRdTVfYU93EAE","author":"Frank Beck","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWCeqh6b5TQeVmWuGOdoNZfdW7Ps1H4me56K6QV9eka1LGEm6Y=s120-c-rp-mo-ba12-br100","rating":2,"date":"2025-03-14","text":"I have purchased multiple vehicles at Bob Poynter over the years.   Always felt like a relieved a good deal.  Not this time.   I found a vehicle i really liked.  It was Saturday and they were closing (no problem). The sales person I spoke with looked me in the face and told me my business would be earned.  I asked for a better price.   I was told they would put some numbers together and send to me Monday.\n\nMonday they send me the exact prices that were all ready listed and they couldn't work anything lower.\n\nI mean come on.  If a dealer has a car listed for 20k.   And then say we can work something for you having them show you a paper saying 24k after all fees with a 20k selling price....    I felt like I wasted my time to even go there.   I have bought 4 vehicles from poynter but they don't seem to really want to sell.\n\nAt least knock off 100 bucks just to keep me talking.   Not smart at all.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURRdTVfYU93EAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgMDQu5_aOw%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your experience with us, Frank. I appreciate your loyalty over the years and understand your frustration regarding your recent visit. Our intent is always to provide a competitive deal that meets our customers' expectations.\nIf you're open to it, I encourage you to reach out to me directly at Bob Poynter Chrysler Dodge Jeep Ram Fiat so we can discuss your concerns further. Your feedback is valuable as I strive to improve our services. I hope to earn back your trust in the future.\n\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com\n","date":"2025-03-17"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTURRaWVTdEpREAE","author":"Kacie Lima","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJIhGR2CZWSTPEp3jtnguCHX98nddlcD4hBBD96MyVsBslUmA=s120-c-rp-mo-br100","rating":5,"date":"2025-03-11","text":"I had a wonderful experience! The staff were friendly and very helpful.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURRaWVTdEpREAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgMDQieStJQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUNRdDZ5bmx3RRAB","author":"Misti Geppi","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjW-oItW55kn_IsfBDwwzjol_bXVoB6Zey8sAbVNM8BSUL7bR7ef=s120-c-rp-mo-br100","rating":2,"date":"2025-03-07","text":"This is for the service department only.  I made an appointment on a Tuesday to have my van looked at for what I am fairly confident is a transmission issue.  On Tuesday morning, I received a text right away from my “advisor”.  I thought, “wow this will be a great experience.”  I was so wrong.  I barely received any updates and when I did, it was only because I texted multiple times to get one.  Everyday was the same thing, the technician hasn’t looked at it.  By the end of day three, my advisor finally got the tech to look at it.  He spent one hour “diagnosing” my car, couldn’t find anything but a loose axle nut, which to my knowledge has nothing to do with the transmission.  I asked them to drive it because something is definitely wrong.  He had a porter drive it.  My advisor called at the end of their business day asking if I want to run out and pick it up or have them drive it again the next morning because of course he didn’t hear anything.  At this point, keep it another morning, right?  I really want my car fixed.  I spent all day of day four, waiting to hear back on it.  After several texts and no response, I call the service dept and speak with a nice enough lady who said she had been meaning to call because my advisor was off.   You would think she would have told me that on the phone the night before herself, right.  Nope.  Diagnosis-loose axle nut.  Four days lost.  No resolution to the actual problem.  $156 for one hour of work.  And four days of my car sitting on the lot.  I commute to work which I couldn’t do.  I feel like I should be paid instead of paying for this.  Moral of the story, do not think because you make an appt that your car will actually be seen that day.  Plan for it to sit there for as long as you let it.  If I had read all of the other service reviews, I would not have taken it there.  That was dumb on my part.  Again, I am sure the sales side is terrific. Service side  - thumbs down. The second star is because the two advisors were nice enough even though my assigned one was unresponsive most of the time; probably dealing with all the other people wondering why there car is sitting there so long without being looked at.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNRdDZ5bmx3RRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgMCQt6ynlwE%7C%7C?hl=en","owner_reply":{"text":"Thank you, Misti, for sharing your experience with us at Bob Poynter Chrysler Dodge Jeep Ram Fiat. We value your feedback and understand your frustration regarding the delay in diagnosing your van and the lack of communication from our service department. Your concerns about the service wait time and the resolution provided are important to us. I appreciate you bringing this to our attention and encourage you to reach out to us directly at the dealership for any further assistance or to discuss your experience in more detail. Thank you for your understanding, and we hope to have the opportunity to assist you better in the future.\n\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com\n","date":"2025-03-10"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUNRNDhHM2FnEAE","author":"Christie Schneider","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLna9nW5LX8mqOy_1BFYEVFehBLT3xLUXhfznvMOpNExYYLOg=s120-c-rp-mo-br100","rating":1,"date":"2025-03-06","text":"Bought a piece of crap 2013 Jeep in August. Yes as is but still. Have had issues since 2 weeks after buying. Had it worked on 3 times since. We just dropped 3000.00 to fix the issue. Got it back yesterday and drove it 1 day and now it's having issues again. Will never buy from them again.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNRNDhHM2FnEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgMCQ48G3ag%7C%7C?hl=en","owner_reply":{"text":"Thank you for your feedback, Christie. While the vehicle was sold as is, I do understand your frustration. If you would like to discuss this further, please feel free to reach out to us directly at Bob Poynter Chrysler Dodge Jeep Ram Fiat. Thank you for reaching out\n\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com\n","date":"2025-03-07"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUNRNGF1Ulp3EAE","author":"Spring Luedeman","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKLR8s_63C4Vxy4r9nevX-3b2KVKQhsPpWtYMlGKxrfl6DQuQ=s120-c-rp-mo-br100","rating":5,"date":"2025-03-05","text":"JD and Skyler found us exactly what we were looking for and were extremely helpful throughout the buying process! We can’t recommend them enough!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNRNGF1Ulp3EAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgMCQ4auRZw%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURleklUMjFBRRAB","author":"BAR","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ874iI4gXON9zZh9O_Q5ZgXGfaD6SXiowhmX0ciE5FobG2dg=s120-c-rp-mo-ba12-br100","rating":5,"date":"2025-02-28","text":"I believe this was the fastest buying experience we have ever had. I did an online application. Kevin called me the next morning. Kevin got us in, showed an offer, and we were off to Finance. Finance was quick and easy.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURleklUMjFBRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDezIT21AE%7C%7C?hl=en","owner_reply":{"text":"We love hearing about customers that have a terrific experience at Bob Poynter Chrysler Dodge Jeep Ram Fiat of Seymour. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2022-10-04"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTURnel9QcmN3EAE","author":"Adwanna White","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIw8ax_mB7N4Eh1TjukffZCNBYEWekuZBd5qO6XuyC5g1MbdA=s120-c-rp-mo-br100","rating":5,"date":"2025-02-28","text":"Skylar was awesome!!! Give that  man a raise please!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURnel9QcmN3EAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgMDgz_Prcw%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTURnbjZXTnFRRRAB","author":"Krindell Shepard","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIaegz4x5XreZSddI6BtDgisKXpp3B4SnJAXzpZkExoyxpsLA=s120-c-rp-mo-br100","rating":5,"date":"2025-02-28","text":"Was a smooth easy process.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURnbjZXTnFRRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgMDgn6WNqQE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTURnei1Pem5RRRAB","author":"Melynda Waggoner","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJyZeS2dr9DfWNdrpL2SBx0sKUL9EOXclfxjkKGjvz5tK7imw=s120-c-rp-mo-br100","rating":5,"date":"2025-02-28","text":"Fantastic experience","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURnei1Pem5RRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgMDgz-OznQE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTURBM0xyWG13RRAB","author":"Tammy Kent","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVsAxRQCW3SBHxJhdq7_QDEI0h02cFYc5Y0POv8h1sQARiduds=s120-c-rp-mo-br100","rating":5,"date":"2025-02-07","text":"Great customer service and follow up. Jackson did a great job!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURBM0xyWG13RRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgMDA3LrXmwE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUNBZzR2MTJBRRAB","author":"Wendy Phipps","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLHWnK8at8nOlr067P4EZYGxES6J-6S91GJ27gsYPv19xL1YoE=s120-c-rp-mo-br100","rating":5,"date":"2025-02-03","text":"Great experience with Kevin","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNBZzR2MTJBRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgMCAg4v12AE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUNBOE1iZnZnRRAB","author":"phil toschlog","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ_mFAqqmzCKbjl3a6SEODFUJkbbbZ-geqPGaTF8WtU8xBIuA=s120-c-rp-mo-br100","rating":5,"date":"2025-01-29","text":"Thank You , JD Roberts . and the entire staff at Bob Poynter Chrysler / Ford. I have never been treated any more like family than I felt there. Shout out to Raphael, thanks so much for the help. It was my pleasure  meeting you.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNBOE1iZnZnRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgMCA8MbfvgE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUNBa0ozTWpnRRAB","author":"Joe Loffland","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVfIR9TB_TdnmLeRaFneh-9v8pGQosIWwGu-qhcg16BKYqNDMM=s120-c-rp-mo-br100","rating":5,"date":"2025-01-28","text":"I have bought 3 vehicles from Poynter in the last two years.  They have always worked with me on a fair trade and a good price on the new vehicle.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNBa0ozTWpnRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgMCAkJ3MjgE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURkbTZ1LV93RRAB","author":"Doug Towriss","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIfBXPIIDBSxWot10YhK0CjoVgOts4psOhgomTvjIWfxsNqxg=s120-c-rp-mo-br100","rating":5,"date":"2024-11-23","text":"Super dealership!  Great prices, friendly staff","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURkbTZ1LV93RRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDdm6u-_wE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNQb0pmaG1BRRAB","author":"YOGI USMVMC","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWXb4oP41aBqsAQA5AP4JVuQUaiVWnBjtBsx7t6UV7oK63mUC9l=s120-c-rp-mo-ba12-br100","rating":5,"date":"2024-11-20","text":"Highly recommend!\nI pulled in to ask a few questions and drove away in a 2025 RAM 1500 (Rebel).  Trent Turner took GREAT care of us.  He did not pressure us in any way but provided the info we needed to help us make our decision.  I failed to get his name but the finance guy made the paperwork as painless as possible.  These folks are not smoke blowers, they really helped!\nThank you Mr. Pointer to you and your amazing team.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNQb0pmaG1BRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICPoJfhmAE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNQc01fQUNnEAE","author":"Nick B.","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKb1uV03uyRrI7zz055gmZHW-BnC3cchjAfc7odJ1hCysa2Kw=s120-c-rp-mo-br100","rating":5,"date":"2024-11-20","text":"Skylar got me a great deal on a brand new RT Durango (the car I've wanted for a long time).  He reached out from the moment I indicated interest on the website and guided me through the process effortlessly.  After many years, I think I can finally say I had a good experience with a car dealership from end-to-end.  I recommend you go see Skylar at Bob Poynter if you want a new car.  Special shout-out to John in the finance department.  He listened to all of my gripes about the car industry and still gave me a good rundown of the pros and cons of addons/warranties.  This place has a special team in place and I think they're going places!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNQc01fQUNnEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICPsM_ACg%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURYNWJIRHh3RRAB","author":"Jason Sharp","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ03gmn16DeohUOLpgRHH_Z5AjCoZjAJzMsHuObq_FgOD4vgg=s120-c-rp-mo-br100","rating":5,"date":"2024-10-29","text":"I would recommend going to this dealership. Friendly people and my salesman Skylar was more than accommodating through the purchase of my new truck. Will be back again for  sure.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURYNWJIRHh3RRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDX5bHDxwE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURYNWVxUGhBRRAB","author":"Maci Baurle","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVgt6wbIOoLrJtIMaVaHjug5BFBclDxXXEKT2fPkA1nW8IT8Lc=s120-c-rp-mo-br100","rating":5,"date":"2024-10-29","text":"Skylar Prange was a huge help! He was able to get me in the vehicle I wanted AND in my price range.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURYNWVxUGhBRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDX5eqPhAE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURVODRiaW5RRRAB","author":"Keith Napier","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJv0dXrxMKI34pjZx3llc_mIIefJwzBMGiSM5PSXPg-Xz9OwA=s120-c-rp-mo-ba12-br100","rating":5,"date":"2024-10-11","text":"A1 all the way. Highly recommend that you stop here for your next vehicle. Talk to Trent Turner. He will take good care of you !!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURVODRiaW5RRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDU84binQE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your great review, Keith! We're glad to have Pat on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care!\n\nBest regards, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2019-09-05"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURINnRxRmZREAE","author":"Bobby Cummings","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK5p9cf6GTqVXTLcxXHie3bAXrmEzrpxUrw5-pZLOJAC3a0_g=s120-c-rp-mo-br100","rating":5,"date":"2024-09-14","text":"Big shout out to Kevin Thias, he was a pleasure to deal with at Poynter Dodge, he explained everything in detail and helped me thru some of the function setups and took time answer any amd every question I had on the new Dodge Charger I bought, he was very knowledgeable on the vehicle and it's different features of the vehicle, i would highly recommend Kevin Thias to all my friends and family. Thank you Kevin and when I'm ready for another vehicle I will be dealing with you Keep up the good work..","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURINnRxRmZREAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDH6tqFfQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNIX296QnR3RRAB","author":"Francisco Fernandez","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ5yPKYCFTrJPhNkkC81IvCVnj37CeA38ykomj-wuIOoqaPLg=s120-c-rp-mo-br100","rating":5,"date":"2024-09-05","text":"Recently had the pleasure of purchasing a 2025 Ram truck from Bob Poynter Chrysler Dodge Jeep Ram FIAT Dealership of Seymour.\n\nKevin the salesman was incredibly friendly, eager to help, and extremely knowledgeable in his field. His outstanding customer service skills got me through the process easily and quickly. I can’t thank Kevin enough for the amazing experience.\n\nIn addition the dealership has a huge inventory with impeccably clean trucks, making the browsing and buying experience enjoyable and stress-free. I highly encourage you to visit Bob Poynter Chrysler Dodge Jeep Ram FIAT Dealership of Seymour, and ask for Kevin You won't be disappointed!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNIX296QnR3RRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICH_ozBtwE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUQ3dTRITFp3EAE","author":"Kyan Kilpatrick","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK9doORI0ZuCXUdwDVKyt-vwhrp_BzQm2gyTKWy0PzsorQ7TA=s120-c-rp-mo-br100","rating":5,"date":"2024-08-29","text":"Super helpful and accommodating should have gone here before all the other dealerships Def recommend thanks Briar and bob poynter","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ3dTRITFp3EAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgID7u4HLZw%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUQ3dGYzbXN3RRAB","author":"Shirley Knecht","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUad9SjZG4hNmM_bu5iC4WjNasyYvcwadwkkWhpRB2hbKP-2aFc=s120-c-rp-mo-br100","rating":5,"date":"2024-08-26","text":"This Jeep Girl is so excited to be back home in a Jeep Wrangler! Kevin Thias will always be my go to Jeep expert & the Poynter crew is wonderful. I could not be happier with this experience!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ3dGYzbXN3RRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgID7tf3mswE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUQ3Z0lhbGlnRRAB","author":"Sarina Wills Behling","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUhfL-fwI70WT_Vlk8MCG7p3LYQ4P33w09ixuRyvJMo5e9GKH2Ezg=s120-c-rp-mo-ba12-br100","rating":1,"date":"2024-08-19","text":"I made an appointment to have my car serviced for July 10th, and finally decided to just take it back August 16th. While they were able to complete the appropriate recalls and fix my AC, they did not fix my airbag light or order the key copy that I requested, despite my car being in the shop for 37 days. My service manager, Lori, failed to pick up the phone on multiple occasions, did not call back when I left voicemails, and only called me about two times through the 5 week ordeal.  After dropping my car off for an appointment and discussing what I wanted done on my car, I sat down and waited for an hour. I returned to the desk, only for her to say that she forgot I was there and would call me later with the timeline/prices later. She did not call, and I ended out just calling myself a week later, where she did not pick up after multiple tries. I eventually went in person, only to find that my service sheet had been lost.\nAs someone who has worked in multiple service jobs, I completely understand when simple mistakes are made, but it seems that this service department completely dropped the ball in my scenario. Instead of owning up to any mistakes they blamed my car not being fixed on time to ordering delays (I suspect that they did not order the required parts until weeks after my appointment) and completely forgot about my key, despite me bringing it up multiple times.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ3Z0lhbGlnRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgID7gIaligE%7C%7C?hl=en","owner_reply":{"text":"Thank you for taking the time to leave us your review, Sarina. It seems that we came up short in meeting your expectations, and that is not the customer service that we seek to provide. We would appreciate hearing more about this issue so that we may work together to make amends. Please contact me at your earliest convenience. We hope to hear from you soon.\n\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com\n","date":"2024-08-21"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUM3d2F1c0NnEAE","author":"Dre Benoit","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXLTn8s_tIJZZEYegtv1U5dVZUpwe0JtvPgv7Mgv0ZOetda9AUq3g=s120-c-rp-mo-ba12-br100","rating":5,"date":"2024-08-16","text":"Bob Poynter shops are unmatched in overall service and knowledge. They are always trying to help you out.\n\nI purchased my car from the chevy dealership. I brought my wife's van she got from Carvana and they knocked it out of the park.  I recommend and go there for anything Car related cause it's always worth it.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM3d2F1c0NnEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIC7wausCg%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUM3NnV1b29RRRAB","author":"Kendra Black","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLtvTofbJ6F4_U8ptPUYOq9S8mi2gQDNJrz1L96uGtQWJPcQQ=s120-c-rp-mo-br100","rating":5,"date":"2024-08-14","text":"I had the best experience buying my first new vehicle from Bob Poynter. Skylar did an amazing job helping me upgrade my 2016 wrangler RHD to a 2024 wrangler RHD. I couldn't be happier with my new ride!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM3NnV1b29RRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIC76uuooQE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUM3M0wySVJnEAE","author":"Caitlin Beverstock","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocITCmKvlIywYNOjpYi0E8jEGR2-WvbdgBHXKmrhit_sQldOpA=s120-c-rp-mo-br100","rating":5,"date":"2024-08-13","text":"This is the second purchase my husband and I have made from here with Tyler. He is always so kind and patient with us through the vehicle searching and buying process! I will be recommending him to any friends and family who may be searching for their next car!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM3M0wySVJnEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIC73L2IRg%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNiOThqQlVREAE","author":"Charlea Fredstrom","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLky7Se-U6BAiQnoH7DkbYrZfX3_5JRH1F8mDoFP5bOcDiF7g=s120-c-rp-mo-br100","rating":5,"date":"2024-07-31","text":"Had a great experience working with Skylar Prange finding a van for our family. Everything about our experience was smooth and easy! Would absolutely recommend working with him if you are in the market for a new vehicle!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNiOThqQlVREAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICb98jBUQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNiNTdqWnh3RRAB","author":"Janice Smith","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXlSHF11S3stsYcAwZ_XRFzrEQ2N3d-g1CbjtRVTAaH6li8BHo=s120-c-rp-mo-br100","rating":5,"date":"2024-07-30","text":"Bob Poynter of Seymour. They helped me find a nice van to travel in as well as hauling the grandkids around. At the cheapest price possible. I love my 2024 Chrysler Pacifica Pinnacle!! I recommend Bob Poynter for your next vehicle","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNiNTdqWnh3RRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICb57jZxwE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNibE1QQnNRRRAB","author":"Douglas Deckard","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJdeHa6RWB8nYX-v2reVE2tq0dC6EH9HcSaZk1JiYe6nztQQ5s=s120-c-rp-mo-br100","rating":5,"date":"2024-07-23","text":"Great experience with the pointer group.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNibE1QQnNRRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICblMPBsQE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURyb19IMlJnEAE","author":"David Steckel","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJD9jRDcqxiGOmb74v0ByXXsbndeUew_WKYiDnEnJwMEs5vAg=s120-c-rp-mo-ba12-br100","rating":3,"date":"2024-07-19","text":"I had a service on my truck done. When I left my check engine light came on. I called the next day and explained the problem. The service person I talked to asked if I had checked my oil, and told me they couldn’t check to see why the check engine light came on, and that I’d have to take it to a Toyota dealer. Usually they are pretty good, but I was not pleased with the man I spoke with.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURyb19IMlJnEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDro_H2Rg%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your feedback, David. We understand your concerns regarding the check engine light. If you'd like further assistance, please don't hesitate to reach out to me directly so we can discuss your experience further and work towards a resolution.\n\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com\n","date":"2024-07-22"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURyeUpEaW1BRRAB","author":"William Prince","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVnDMNvMkIUSvk_WvUkoehexnDPuCOGtUAmqSah_PXGQkSQkJDb=s120-c-rp-mo-ba12-br100","rating":5,"date":"2024-07-13","text":"Everyone at the dealership was just great. I have been dealing with  Trent Turner for more years than I can remember. The new part of the building is nice.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURyeUpEaW1BRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDryJDimAE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUN0MGJ6QUp3EAE","author":"Dennis Mcintosh","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ4oK_5gyOhVaY6lfcGcbrb5HZHYAH0o65A5wmu1fFEEdnnbg=s120-c-rp-mo-br100","rating":5,"date":"2024-06-25","text":"Great sales team and service.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN0MGJ6QUp3EAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICt0bzAJw%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNMcU5ya1F3EAE","author":"Natalie Ault","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLDQlRDsRROboydsX6yr2xrD6hn39nBRevN7cP_q8iKahTU6A=s120-c-rp-mo-ba12-br100","rating":5,"date":"2024-06-14","text":"Fantastic customer service! I found a gently used car within my budget and the whole process was less than 2 hrs. Shout out to Tyler Hill for making everything super easy!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNMcU5ya1F3EAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICLqNrkQw%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUN4X0xpTzlnRRAB","author":"Jennifer Followell","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKtcKzkBv_gJ9LYxDexu9rB4vbudUWzeUu3whkYwUW0_Gd__A=s120-c-rp-mo-br100","rating":5,"date":"2024-05-21","text":"Tyler was the best salesman met my needs and fit me in the right car for my budget always love going to Poynters","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN4X0xpTzlnRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICx_LiO9gE%7C%7C?hl=en","owner_reply":{"text":"Jennifer, I appreciate you taking the time to leave Bob Poynter Chrysler Dodge Jeep Ram Fiat this excellent star rating. Please do not hesitate to reach out if you need anything in the future be it service or sales.\n\n\n\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com\n","date":"2023-05-16"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURqM0xLT1pREAE","author":"Kim Bost","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKDmxyXQrOw3vtpQyM9Wx5N5MndYJ1gJZZE1XeRhhfk20phOw=s120-c-rp-mo-ba12-br100","rating":5,"date":"2024-04-30","text":"Great experience, put me in the vehicle that I was wanting, Trent Turner went above and beyond to see all of my needs were met, Thanks to all of the staff that were involved in the purchase of my new Jeep Gladiator.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURqM0xLT1pREAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDj3LKOZQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURqOE4yTUpnEAE","author":"robert stanley","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXKPBB089MdUyiTXzRzs8eea9rxia0JruTDqNHn4y8MLkGwkLc=s120-c-rp-mo-ba12-br100","rating":5,"date":"2024-04-28","text":"Purchased a Jeep Grand Cherokee off a lease.Dealt with John Nelson a consummate professional,personable and friendly. This was the 5th vehicle I have had from Bob Poynter their sales staff does not pressure you andare very helpful. John makes the financing understandable and the best deal. I highly recommend Bob Poynter's Seymour store.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURqOE4yTUpnEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDj8N2MJg%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURqeUx5NFdBEAE","author":"Melinda Acton","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXf7OuGQUIhDX9dIkxUkYADWAdEHIbpcOkgcBE7xngI3IqWhJ4k=s120-c-rp-mo-br100","rating":5,"date":"2024-04-28","text":"Excellent customer service. Quick, detailed, cooperative, helpful, and enjoyable to work with! If I could give ten stars, I would!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURqeUx5NFdBEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDjyLy4WA%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNqZzRpR2JBEAE","author":"Angela Vogel","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIUt-hMh-pTOLJYYb3sRLpwHnGOfbIfWvqDnldVz6ia6tOcrL2c=s120-c-rp-mo-ba12-br100","rating":2,"date":"2024-04-25","text":"Didn't go to that side","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNqZzRpR2JBEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICjg4iGbA%7C%7C?hl=en","owner_reply":{"text":"Angie, thank you for reaching out to us about your experience. We always strive to provide a positive one, and it seems that we have not met that expectation. Please contact me at your earliest convenience so we may address this further. Thank you.\n\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com\n","date":"2024-04-29"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUR0X3FYM0x3EAE","author":"Bloom Stitch Rita","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUULbKEsX-dQQewoSoHvD-5-PyapYgrUEy17hvdd_DEbbS67sJX=s120-c-rp-mo-br100","rating":1,"date":"2024-04-06","text":"Skylar Prange sold us a LEMON.!!! We purchased a 2015 Chevy Equinox from Skylar Prange at Bob Poynter Chrysler in Seymour. Just a few weeks after the purchase, the vehicle NEEDS A NEW ENGINE. Here locally, we were quoted $8,500 - $10,000 from different repair shops for a new engine. You cannot tell me that Skylar and Bob Poynter WERE NOT aware of problems brewing with that vehicle when they sold it to us! I DO NOT recommend Bob Poynter for your vehicle needs!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR0X3FYM0x3EAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDt_qX3Lw%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNEaHF2LWdRRRAB","author":"Andrew Rush","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJyvii6hTTGFNf7EmgaNBHWpFtSh1kXIQD2a3-HR71WEDKelg=s120-c-rp-mo-ba12-br100","rating":5,"date":"2024-03-27","text":"We had a great experience with Trent! They had the best prices and customer service!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNEaHF2LWdRRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICDhqv-gQE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNEaHVQNjh3RRAB","author":"Troy Schlenz","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXLkMN37hYvmMtPwvT5Hs9H4EMggcGNTO18UroLp3uVR7FD-RA=s120-c-rp-mo-br100","rating":5,"date":"2024-03-27","text":"Great experience! Fast and easy!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNEaHVQNjh3RRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICDhuP68wE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNEdE1YOTFRRRAB","author":"Patrick Dant","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIudI_H15pqQy-mIJR4ecFNRMaPWVrGueo77FlRnTsGU1Q8hw=s120-c-rp-mo-br100","rating":5,"date":"2024-03-25","text":"I had the pleasure of purchasing a RAV4 from Skylar and the whole buying process was so easy! Every step of the process was clear and honest and they made the drive to purchase the vehicle very easy. I definitely recommend purchasing a vehicle with Skylar!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNEdE1YOTFRRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICDtMX91QE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUQ5NzlDX3RRRRAB","author":"Scott Bradley","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJTQLeEles_fkojx8xLEbLwIxmH9t5TAwrOHI--kh8WcOnJ-A=s120-c-rp-mo-br100","rating":5,"date":"2024-03-22","text":"Both our salesman and the business manager who handled the loan were friendly and committed to making our experience the best.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ5NzlDX3RRRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgID979C_tQE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUQ5cDlTMnd3RRAB","author":"Valarie Keller","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWsSRs_87cjbjzaA-6BJ5z8tzP4BYbAgrfitaHPf54JVYQLeXdYrQ=s120-c-rp-mo-ba12-br100","rating":5,"date":"2024-03-21","text":"Amazing experience here with Kyle. We traded in a small truck for a larger one for our family. They made everything smooth and fast. Waiting area, coffee, soda machine, kids room. The office is clean and welcoming","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ5cDlTMnd3RRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgID9p9S2wwE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUM5dzZETl9nRRAB","author":"Chris Underhill","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ8RosLKdSeIHKnZd_RG19JYs29LRX2SFGvlhXLcMlpAv2FnQ=s120-c-rp-mo-br100","rating":5,"date":"2024-03-09","text":"Trent was amazing as usual. The whole staff is great and we leased a vehicle from them. We’ve bought several vehicles from the Poynter Family and have been treated with nothing but respect. It’s always been an easy buying experience.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM5dzZETl9nRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIC9w6DN_gE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUM5dXRELWR3EAE","author":"Connie Wilson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLSjUffc5-zUBt5p0Hr4HLu_250IyWNQe3Ll27JtSWZw_WmMQ=s120-c-rp-mo-br100","rating":1,"date":"2024-03-04","text":"Went for a simple oil change and they installed the oil filter wrong and left it leaking oil. I took it to another shop to have it done right. Terrible service department who can't even change oil.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM5dXRELWR3EAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIC9utD-dw%7C%7C?hl=en","owner_reply":{"text":"We’d like to thank you for sharing details of your recent experience at our dealership, Connie. Above and beyond customer service is what we strive for daily with our customers. I will share your feedback with our team and use this as a learning experience to help make sure this does not happen in the future. If you would like to discuss your experience further, feel free to contact me directly. We hope to earn your business back in the future.\n\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com\n","date":"2024-03-06"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUM5ck1tY19RRRAB","author":"brittany stevens","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJPju1WAQuDT5zGCkwNuZrIMGvqiHr4k4ooAxxxFsXRoJOeZA=s120-c-rp-mo-br100","rating":1,"date":"2024-03-03","text":"i bought a car there and still owe on it and they sold it to me and i'm just now finding out it doesn't have the original miles and now the motor is locked up. do not recommend going there. they were not trust worthy to me.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM5ck1tY19RRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIC9rMmc_QE%7C%7C?hl=en","owner_reply":{"text":"Brittany,  I'm sorry to hear about your situation and our records show It was a 2015 Chrysler 300 that was purchased from us over two years ago on 2/18/22. The mileage on the day of purchase was over 121.000 and was accurate. There are things that could go wrong in two plus years with an older and higher mileage vehicle and we don't show any record of it ever being serviced since the date of purchase. Again, we are sorry to hear about the vehicle. If you have any other concerns feel free to reach out to me at tstarkey@bobpoynter.com ","date":"2024-03-04"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUM5LUw3UU1BEAE","author":"Jason Losekamp","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjX4h_eoNk1dnvPX01a_t5th4E79WIr1C-3EzyEbYSHL8QGpq-w=s120-c-rp-mo-br100","rating":5,"date":"2024-03-01","text":"If you need a New a Ford F350 DRW Bob Poynter is the place to go. Randy did a great job. He was professional, courteous and easy to communicate with. Thank you for a great experience.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM5LUw3UU1BEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIC9-L7QMA%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUM5OEpIaGFREAE","author":"Sara N Chris Riley","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWvD2uwO9RFXQQ-tuhxkbMcnKmu-Osk-bnSh-Xsj3fgkt3sV4rY=s120-c-rp-mo-br100","rating":5,"date":"2024-02-29","text":"I originally had a issue and Tony Starkey fixed it and everything was done and ready to go..\n\nIf you ever have a issue Tony will be the one who will do whatever it takes to make sure you are happy and I thank you Tony very much and the service dept for fixing the airbag recall for us....","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM5OEpIaGFREAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIC98JHhaQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURkbTRla0JnEAE","author":"Lydia Moody","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXXn9C4hkV8Wai-HFRYCv9JeCQJOZ6lDaukp3uuHY4IOxSupmk=s120-c-rp-mo-br100","rating":5,"date":"2024-02-27","text":"We got the car we wanted for the price we wanted and very low fees.  Very friendly staff","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURkbTRla0JnEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDdm4ekBg%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURkdmJyc2V3EAE","author":"Buddy Hawkins","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJV464-dqSJoe-Mt7gJlYT7pWNfOkAyxtl0Zgh1h5FgB_qZmw=s120-c-rp-mo-ba12-br100","rating":5,"date":"2024-02-26","text":"Has to take my 07 Dodge in for an airbag recall. They were very helpful and nice. Even got me a loaner vehicle until mine is ready. Thank y'all at Bob Poynter Chrysler Dodge Jeep Ford","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURkdmJyc2V3EAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDdvbrsew%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUR0aTZ1NklnEAE","author":"Nikki Payne","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJUisGLNTKsegRnFBb43wyEUPVc3Aaj-eC7imirBOaP6CqVUA=s120-c-rp-mo-br100","rating":5,"date":"2024-02-07","text":"Great buying experience. smoothest buying process I’ve ever encountered. Tyler was great to work with. Love my new vehicle.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR0aTZ1NklnEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDti6u6Ig%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUR0dDRXQzJBRRAB","author":"C. David Hatchett","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjU_5LlvRuIA_pT2aj-aK9spv1SDuy8iXEQFi4X-zQI35QyxBQUl=s120-c-rp-mo-ba12-br100","rating":5,"date":"2024-02-07","text":"I'm amazed how good people who grow a business in their cummiunity are still down to earth and real.bob poynter is one such man.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR0dDRXQzJBRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDtt4WC2AE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUR0NUxLcnlBRRAB","author":"Caleb bollinger","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjW6tB4L4sp7CjGxXOU6cpI8xTga-nI9mUvoQaObn6KegUxVG1I=s120-c-rp-mo-br100","rating":5,"date":"2024-02-02","text":"If you want the best customer service ask for Trent Turner. He made the process easy!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR0NUxLcnlBRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDt5LKryAE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUR0NU5mZGRREAE","author":"Holly Skirvin","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ1lks2gKu22WLeA5TUBm2wH4xHXUYP3Qe256Vkp9aBTyUpWQ=s120-c-rp-mo-br100","rating":5,"date":"2024-02-02","text":"Excellent customer service and satisfaction! Randy Smith is a knowledgeable and professional salesman to work with! Definitely worth the visit if your in the car buying mode !","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR0NU5mZGRREAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDt5NfddQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUN0Z2VIbXFRRRAB","author":"ERIC WELLS","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLDUOc-Qpy7_K0jURc76iBn7Kvk_Y0EWdOXO1IDb_vzXq88M-E=s120-c-rp-mo-br100","rating":5,"date":"2024-01-30","text":"Briar was awesome to work with. No pressure and was just like hanging out with a friend. The process was fast and easy. Would definitely recommend talking to these guys if you have a vehicle need.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN0Z2VIbXFRRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICtgeHmqQE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURObjhPVG5RRRAB","author":"Natasha Spears","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVFWksB9dcacej43DkYFR3tU0Ha9JqVIipBuzNA2YCwDeytJHPO=s120-c-rp-mo-ba12-br100","rating":5,"date":"2024-01-27","text":"Love Bob Poynter Chrysler! Have bought several vehicles here now and won't go anywhere else! Briar is amazing to work with and the entire staff is nice and friendly!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURObjhPVG5RRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDNn8OTnQE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUROa2JXT29BRRAB","author":"Shawn McCulley","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVAMxL_AdS_6og_NH5EjIY2WqaKfmY70TwIN1vvSyadpIDsClc=s120-c-rp-mo-br100","rating":5,"date":"2024-01-23","text":"I bought a 2012 Jeep Wrangler off Bob Poynter Jeep, Chrysler, Fiat. Within the week of having it, the engine was done along with a couple other things. They put a new engine in it and fixed the other issues. I’m very thankful to JD and his staff for taking care of it. It runs amazing now. THANK YOU! Highly recommend!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUROa2JXT29BRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDNkbWOoAE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUROeWNLTk5REAE","author":"Blare Robinson","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjV4T9y_mTP3YhTUiyfaR49a190OL45YQRmHG5qFPDRIQvPOt90x=s120-c-rp-mo-br100","rating":5,"date":"2024-01-23","text":"Business manager was a little pushy on upgrading my warranty. But overall great experience, Kevin helped a lot and got me everything I needed and was very informative.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUROeWNLTk5REAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDNycKNNQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUQxei1pb0pnEAE","author":"Hanna Brooks","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUjo2oGy5DCOgUeXmhq96dD52wjLhK1lmy-JNJCTQW__znA8bZd=s120-c-rp-mo-br100","rating":5,"date":"2024-01-10","text":"Briar was my salesperson and he was phenomenal!! He made the entire process super easy and stress free. 10/10 recommend him and this dealership for all of your car needs!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQxei1pb0pnEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgID1z-ioJg%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUMxb2Vtby1RRRAB","author":"Mark Greatbatch","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJHOXmcy2cUQCiviRJZz2osgKlhDQJsIVjuRNBvannwFqL_Ow=s120-c-rp-mo-br100","rating":5,"date":"2023-12-31","text":"Skylar Prange was our salesperson and I reached out to him after finding a vehicle online.  He was very good with information and follow up, very low key and personable once we met at the dealership.  Great experience and I highly recommend this dealership!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMxb2Vtby1RRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIC1oemo-QE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURWOTVuODJRRRAB","author":"Jim Lunsford","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWyIVgGexB4piuJx2_L5tO7eKVJ0rsQsAdVRjhi0yOIaftv4CVdDw=s120-c-rp-mo-ba12-br100","rating":5,"date":"2023-12-18","text":"I recently had some work done on my Dodge Durango here, and I'm impressed. They offered the best prices compared to other local service departments. Plus, the staff was super friendly, which made the whole experience even better. Great place for quality service at a good price!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURWOTVuODJRRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDV95n82QE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURWMXJTUW5BRRAB","author":"Lisa Forler","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJsOS6MGN_jl5R5_Jw4VspQWKjp3YaSvzEXrwrLj0BGt0B0wQ=s120-c-rp-mo-ba12-br100","rating":5,"date":"2023-12-12","text":"Bob Poynter is a great place to buy a vehicle great people","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURWMXJTUW5BRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDV1rSQnAE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNVdTVfa2V3EAE","author":"Christopher Brewer","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocItFglJ0ObGos9l3glxn1mGoKZ1al4-CfO85as919MA_CbxCA=s120-c-rp-mo-ba12-br100","rating":5,"date":"2023-12-02","text":"Bought  a ram 2022 Chrysler pacifa from Skyler at Bob poynters Chrysler dodge  thanks to Skyler the salesman JD Roberts for getting us a good deal and Andy in the service department for taking such good care of us me and my wife are happy with our new van","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNVdTVfa2V3EAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICUu5_kew%7C%7C?hl=en","owner_reply":{"text":"Christopher, we are truly grateful for this awesome review! We are thrilled that John and our service team were able to take care of you and treated you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future.\n\nBest regards, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2019-08-08"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURsek95UHZRRRAB","author":"Barry Brooking","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIp15K013-npp0MxerDJFUCblGETY4hlpqVzxB6dYRxogiLhw=s120-c-rp-mo-br100","rating":5,"date":"2023-11-30","text":"Briar and the entire team were outstanding got me everything I needed.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURsek95UHZRRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDlzOyPvQE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNsNTZuSUh3EAE","author":"M Dobbins","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI-ht3UDzjdXqptrVvSXQXo04taTbP-lY7CkiqDkGb5xwYOQg=s120-c-rp-mo-br100","rating":5,"date":"2023-11-28","text":"Best car buying experience ever! Highly recommend Briar!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNsNTZuSUh3EAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICl56nIHw%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNsNTQ3TXZnRRAB","author":"John Lirette","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXXtP1cCJx7oewKb5HsA2rVOJgK-mTxclMxnPBuetJfjwTetpWWWw=s120-c-rp-mo-ba12-br100","rating":5,"date":"2023-11-28","text":"Friendly, down to earth people that treat customers fairly.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNsNTQ3TXZnRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICl547MvgE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNsaFlqSUR3EAE","author":"Bobbie Sue Sweany","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJvCU9Mz-be9K-kcxAsxOPeCHsIbPrraA0H1Kqi5HMjD5jNFA=s120-c-rp-mo-br100","rating":5,"date":"2023-11-22","text":"Had the best customer service from JD Roberts and Trent Turner.   JD found me the new Durango I wanted after the one on the lot had sold. He got it to the dealership quickly and I was driving off the lot in a couple days. Everything went smooth.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNsaFlqSUR3EAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIClhYjIDw%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURGcF91Skh3EAE","author":"Shari Burger","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKfVdnki8T0ijAbi7QS6KQdKdTZafd44sU9aGu_cnfEN-kPiw=s120-c-rp-mo-ba12-br100","rating":5,"date":"2023-11-11","text":"Came in for a recall on my suv. Quick and efficient! Would recommend Bob Poynter for servicing!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURGcF91Skh3EAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDFp_uJHw%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURGazRQSFJREAE","author":"Edgar Dominguez","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUN1fD45QrKapco8mZjEzH9EyBbjjFdQizF7AiM-q0zOEO-_7Zr9A=s120-c-rp-mo-br100","rating":1,"date":"2023-11-10","text":"They charged 65 dollars for a key fob that they did not program,I was waiting 2 hours for nothing.\nthe Locksmith guy programmed it in 5 minutes. I do not recommend this place because they steal your money.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURGazRQSFJREAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDFk4PHRQ%7C%7C?hl=en","owner_reply":{"text":"We acknowledge your review and are currently looking into the events you’ve detailed.\n","date":"2023-11-13"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURGaHByVjBnRRAB","author":"jeff jrt1019@ blomand.net","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJBMUcSZ1Ycj87gU-Q9wUfvnyzGZ630ZprzBIHjiuDy59MU6w=s120-c-rp-mo-br100","rating":2,"date":"2023-11-06","text":"Make sure you leave the dealership with all pricing and paperwork correct and everything that should be with the car is there.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURGaHByVjBnRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDFhprV0gE%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing this review regarding your experience with us, Jeff. I’d like to discuss this with you further if you could please contact me at your earliest convenience.\n\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com\n","date":"2023-11-08"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUQ1enNDSGFBEAE","author":"Sheila Steimle","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLqux__NWvPdrsHhGAHwX7s6Zu2cnf0WB5ErfooGkyzgV-P2Q=s120-c-rp-mo-br100","rating":5,"date":"2023-10-24","text":"Trent was nice to work with. Didn't bother us while we were looking, was available for questions, & helped get us a good deal!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ1enNDSGFBEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgID5zsCHaA%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUM1Z1pLNXd3RRAB","author":"Rich Green","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXIQrJuDi2YmQQGD5_6pPscghkm7Npi0jZM__FuDEW3ym4ulON9=s120-c-rp-mo-ba12-br100","rating":5,"date":"2023-10-14","text":"Purchased a new Jeep Compass  here from a knowledgeable salesman who made the process as efficient as possible.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM1Z1pLNXd3RRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIC5gZK5wwE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURadmF6emtBRRAB","author":"Jim Porter","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKI_YU7wVdifpe1xr-GOKxKBZ06UZtuxo3kb-jeGe-zyZQCRg=s120-c-rp-mo-br100","rating":5,"date":"2023-10-07","text":"Great experience and great people!  I have done multiple transactions with this dealer and cannot ask for a better place!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURadmF6emtBRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDZvazzkAE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURaanNfMzVRRRAB","author":"Tony Curry","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjV__vWXApvfcfCPAHQekY8KYwvPTztt_3nx4o2BN6p1SbovagMH=s120-c-rp-mo-br100","rating":5,"date":"2023-10-01","text":"Great experience.  Great guys in sales.   Buying my truck was easy and fast.  I will be back for my next truck.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURaanNfMzVRRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDZjs_35QE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURaLW9fSWJBEAE","author":"Debra Green","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWYSk1KLO_ARC3aPQ2hXhzsEstIasl4Z0Zk9TrW7WBzuorI7_ZI=s120-c-rp-mo-br100","rating":5,"date":"2023-09-29","text":"Had a great experience buying a new Jeep. Friendly, knowledgeable and trusting sales staff. Thank you.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURaLW9fSWJBEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDZ-o_IbA%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURaX0oyNzlnRRAB","author":"Daniel Martin","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjV17pmpnjMC38yLjKgcwW7scrfmFxAftT72SUhty7dNll3ly869=s120-c-rp-mo-br100","rating":5,"date":"2023-09-26","text":"Tyler was awesome! I drove from Loveland Ohio and by the time I got there, all paperwork was complete and the car was waiting on me!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURaX0oyNzlnRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDZ_J279gE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNaX3VIQW5nRRAB","author":"Iceman","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWwD13QJ8XAmIW00OL3ktN_C2EGYbaO5oCqLMisLkl_AnxkikU=s120-c-rp-mo-ba12-br100","rating":5,"date":"2023-09-11","text":"Great place! In and out under an hour, to include trade in and driving away in a new vehicle.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNaX3VIQW5nRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICZ_uHAngE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNaN0tyQWd3RRAB","author":"Linda Kirk","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLppw0s3t_F8SbNfNXMvEOGFUK7FjqRuA1Hfz6nhhJJBCgylw=s120-c-rp-mo-br100","rating":5,"date":"2023-09-05","text":"Just bought a Jeep Wrangle Rubicon from Skylar Prange.  The process was quick and easy and well worth the 2 1/2 hour trip there! Skylar went above and  beyond! He communicated greatly with us before and during our meeting with him! We would highly recommend him to anyone!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNaN0tyQWd3RRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICZ7KrAgwE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNaek42cVZREAE","author":"Thomas McClellan","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXOyF2wX7CchdGdKCgKZcD3VlgSZ7LzNO8JLEiuFmDFFlSAzjt0=s120-c-rp-mo-br100","rating":1,"date":"2023-09-05","text":"Not happy with my purchase at all. I went to Bob Poynter cause I wanted to go to the best in hopes that I would get the best and not have to worry about the car I'd buy from them. Let me start with after I purchased my 2012 Chrysler 300C it took me almost 2 months to get the car after I had already paid for the car cause there was problems with the car that they kept having to fix things before I could get it from them. When I test drove it. I was only able to do a limited test drive cause they steering wheel was shaking really bad while driving it and they promised to get it fixed. They told me it was just a return line from my steering rack to the resivour was leaking and needed to be replaced so they fixed it and I drove it and still had problems. They ended up having to placed both rotors in the front end and brakes and also the fromt passenger cailiper and also 4 new tires cause they was really bad and was causing some of them problems and they fixed that and still had problems after I drove it and they steering wheel was still jerking and they had to look at it again to tell me the front tension struts needed to be replaced as well. For one how many times do they have to have someone work on a car before they figure out what's wrong with it. Even after replacing the line for the power steering I'm still having to take the front passenger side tire off twice to add power steering fuild so it's still leaking some where. I also had them service the transmission cause it was acting with it was shifting hard when I'd let up off the gas. But actually what I have found it's the eco that's shifting hard down into 4 Cylinders. They also had to do a re alignment and fix a nozzle for my windshield fuild to spare. Now after only having the car a few months it's sitting in my driveway not wanting to start cause I'm having some kind of electrical issues and it's the only car I have to drive at the moment. Not happy at all with my experience and all I wanted was a good experience with them since they are supposed to be one of the best dealerships.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNaek42cVZREAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICZzN6qVQ%7C%7C?hl=en","owner_reply":{"text":"I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you.\n\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com\n","date":"2023-09-07"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNaak9uektnEAE","author":"Jake Pugsley","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWQ7nK6XULfGnZ29iI7wjOwIlTjjBz-PcOeH2FOZLqx0dkzxCk1gQ=s120-c-rp-mo-br100","rating":5,"date":"2023-09-05","text":"Andy, my service advisor called me today and said they over charged me and wanted to make sure we got our money back. Thank you Andy for your honesty.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNaak9uektnEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICZjOnzKg%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURwbnJMbGJREAE","author":"Mike Weiler","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjV9yLV0yIzOpLhUMIO39tXIMGykXp-jw5he_DLKzdqZPV9I7BZn=s120-c-rp-mo-br100","rating":5,"date":"2023-08-22","text":"Great service Josiah was great to work with awesome experience","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURwbnJMbGJREAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDpnrLlbQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNwcmEzTVNBEAE","author":"Bobby Honey","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI0byaX8Lmt5_MmbcpdT4DJM1m7mbzPp0Ub9ZLDSGKNVJvAEw=s120-c-rp-mo-br100","rating":5,"date":"2023-08-08","text":"Awesome experience and salesperson","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNwcmEzTVNBEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICpra3MSA%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNwdnBHbXhnRRAB","author":"Kate Elsner","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXuIuBcKA1Xdjd9q6SvfpOdQfg-Qj0LFrxCHKPYYfkfKLUHDkOWeQ=s120-c-rp-mo-ba12-br100","rating":5,"date":"2023-08-04","text":"I absolutely love Bob Poynter. They treat me like family and I know I will always be taken care of and valued by all of the staff and ownership.  I will continue to purchase and sell all of my vehicles with Bob Poynter - Seymour","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNwdnBHbXhnRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICpvpGmxgE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNwM3UyOWZ3EAE","author":"Chandra","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUyOTLRINzH0wtiJkHQ2nff6IDGd3_ay5Ugpb51YiLRYRW8uQxk=s120-c-rp-mo-br100","rating":5,"date":"2023-08-04","text":"Jessiah Watts was easy to deal with. Made the experience amazing and quick. Had everything ready to go.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNwM3UyOWZ3EAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICp3u29fw%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNwNW9uTTJBRRAB","author":"Allyssa Robertson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK4bjNKh1hNeJTUxO98gDcFnZ_Rjpo2kPCXtMHrAGUdrzsnitiW=s120-c-rp-mo-br100","rating":5,"date":"2023-08-03","text":"The best customer service at this dealership. Skylar Prange was very helpful and attentive to my needs. Super happy with my new jeep wrangler too!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNwNW9uTTJBRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICp5onM2AE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNwanJMNkhREAE","author":"Antwan Bryant","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKKI3HS5oS_bjMNoXW4QWtYaF_f2dbYuC0pvXYRVsUw454QicI=s120-c-rp-mo-br100","rating":5,"date":"2023-08-03","text":"Great dealership I recently purchased a 20203 Dodge Challenger and my salesman Briar did an excellent job and filled the tank for my drive back to Kentucky.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNwanJMNkhREAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICpjrL6HQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNwLUlQLWlRRRAB","author":"Jeanne Cleary","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWSbDzOxcwNHtgROMHNUJX0Mf2XoxMGH2Gzg1ilUHFyGSE7AHmN=s120-c-rp-mo-ba12-br100","rating":5,"date":"2023-07-28","text":"Great group of people. They made sure our hour drive to them was not in vane.\n\nThey had what we wanted and set it aside for us till we got there.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNwLUlQLWlRRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICp-IP-iQE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURKNTY3cDZ3RRAB","author":"T Butler","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKoNuNG94ZtFkn4JOjfY1HLkpPvWoqAbcxO4JlXHygo8Cxn=s120-c-rp-mo-br100","rating":5,"date":"2023-07-24","text":"I recommend this dealership for all of your car buying needs. We purchased a used 2013 Durango and ran into a few issues. Big thanks to Briar, Les and the whole team for doing everything in their power to make it right! We will definitely be purchasing our next vehicle from you!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURKNTY3cDZ3RRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDJ567p6wE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURKdC1EaFV3EAE","author":"Debbie Russell","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL0gbyVkTt-KvfSt-5Wl1N5ycxVzjdi4Mj0aDedgTKFluq7Kw=s120-c-rp-mo-br100","rating":5,"date":"2023-07-24","text":"Very professional, courteous and friendly. Everything went smoothly and I was in and out within 2 hours buying a car.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURKdC1EaFV3EAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDJt-DhUw%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURKeV9uVHhBRRAB","author":"Andrew Walker","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIsDzRZRvTpQtnulBN_ini0Rttt3vlgcXKbJ04mo6mqCiHAVw=s120-c-rp-mo-br100","rating":5,"date":"2023-07-22","text":"Skyler was incredibly helpful and the truck was a good deal. Fast and pleasant experience.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURKeV9uVHhBRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDJy_nTxAE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURKb2FmX0lBEAE","author":"Stacy Slaten","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLXuJfpQNl81N8V4MEJacUQ5ckEXuNN-sabiM4h46lY8_12Fw=s120-c-rp-mo-br100","rating":5,"date":"2023-07-18","text":"Amazing group of individuals to work with.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURKb2FmX0lBEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDJoaf_IA%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURKLUxPREdBEAE","author":"Brad Davis","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXcX2oW5X9vb1n-PmqcI9XUytMp6-uXSlFA_psWoxmJUG7a0sT9=s120-c-rp-mo-br100","rating":5,"date":"2023-07-10","text":"Had the pleasure of buying a new car from Skylar Prange at Bob Poynter, and he made the process quick and painless. Was willing to work with me on the price, and went above and beyond with prompt responses, even going as far as making a short video before my visit. A+","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURKLUxPREdBEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDJ-LODGA%7C%7C?hl=en","owner_reply":{"text":"Brad, thank you and congratulations on your purchase! I am so pleased that Skylar could make your visit easy and hassle-free, and I believe that's how every car buying experience should be. I am sincerely grateful for your business!\n\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com\n","date":"2023-07-13"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNKdWJLbllBEAE","author":"Amanda Herald","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLWCNt2lp-ubEabV_STvzkquzla4kShwGqd5Qm1lMH7Pxtqng=s120-c-rp-mo-br100","rating":5,"date":"2023-06-30","text":"Great experience working with Jessiah Watts. We are pleased with our purchase and will recommend this dealership and sales associate Jessiah to friends and family.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNKdWJLbllBEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICJubKnYA%7C%7C?hl=en","owner_reply":{"text":"It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us.\n\n\n\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com\n","date":"2023-07-03"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNKMk4zamt3RRAB","author":"Scott Heyne","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKBCAu5fQg0QOP3UC1IrUtQve_nlpdsEKJBiQMxF8lT2FWeQA=s120-c-rp-mo-ba12-br100","rating":5,"date":"2023-06-20","text":"From start to finish process was seamless.  Briar Tidd, Randy Wetzel, and Kyle Smith all made the experience enjoyable and would highly recommend working with this team.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNKMk4zamt3RRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICJ2N3jkwE%7C%7C?hl=en","owner_reply":{"text":"Thank you for the amazing five-star rating! I’m glad everything went well during your recent experience with us and please don’t hesitate to reach out should you have any questions or concerns. Until next time, take care!\n\n\n\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com\n","date":"2023-06-22"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUR4MjRPRmxRRRAB","author":"Kevin Myers","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKQ6qnJYfA-snr7_XI1q-LH47oJOWRGUKLm5wTbSbzMmPrBEg=s120-c-rp-mo-br100","rating":5,"date":"2023-06-15","text":"When we bought our new Jeep, Tyler Hill was a very good sales associate.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR4MjRPRmxRRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDx24OFlQE%7C%7C?hl=en","owner_reply":{"text":"Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that Tyler does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you.\n\n\n\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com\n","date":"2023-06-18"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUR4dXBMcVFREAE","author":"Kristin Leever","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXyDk35Y9Pjzjxr6OCs6iqPzPg2K7if3LvjslSusroht3JfhA0U=s120-c-rp-mo-br100","rating":5,"date":"2023-06-06","text":"Great customer service.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR4dXBMcVFREAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDxupLqQQ%7C%7C?hl=en","owner_reply":{"text":"We appreciate you for taking the time to give our dealership such an excellent star rating, Kristin. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know.\n\n\n\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com\n","date":"2023-06-07"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUR4aHVIaURREAE","author":"Tyler Basham","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ8wWHVFHwc3-bPBJwfjmdMTMkOgV-FI2BhU65lRp-NXyYmNQ=s120-c-rp-mo-br100","rating":4,"date":"2023-06-06","text":"It was quick and and easy","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR4aHVIaURREAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDxhuHiDQ%7C%7C?hl=en","owner_reply":{"text":"Tyler, we appreciate your review and are glad to hear that you had such a wonderful experience with us. We look forward to working with you again!\n\n\n\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com\n","date":"2023-06-07"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUN4c2VUTlNBEAE","author":"Candy Sentz","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKrYabdp-QsWOll5BRBCAbaRseY4aZlXl1ms1ZSXY49olTt4A=s120-c-rp-mo-br100","rating":5,"date":"2023-05-19","text":"The Poynters employees are always the best! They are always so kind and helpful! Thanks Skyler Prange for all you help!! You’re the best!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN4c2VUTlNBEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICxseTNSA%7C%7C?hl=en","owner_reply":{"text":"Thank you for reaching out, Candy! Reviews like these mean the world to us here at our dealership and I will be sure to relay them to the team. Take care and have a great day.\n\n\n\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com\n","date":"2023-05-23"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUN4N01DSV93RRAB","author":"Lindsey Kilgas","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWvZaL_e0BnQp_5B1vIVUj5Y5V1DkpusygDFEZWTXi2Ic_Ly5iH=s120-c-rp-mo-br100","rating":5,"date":"2023-05-12","text":"From the moment you walk in you are treated like family. Thank you for providing an amazing buying experience time after time, Bob Poynter!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN4N01DSV93RRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICx7MCI_wE%7C%7C?hl=en","owner_reply":{"text":"Thank you so much for taking the time to share your kind words about your experience at Bob Poynter Chrysler Dodge Jeep Ram Fiat! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service!\n\n\n\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com\n","date":"2023-05-15"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUQybzVYRG5RRRAB","author":"Patrick Clermont","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWxAkiimyzTASOXel8ad7CvLagDh8H_MckRZ0VVn48VZdDpYEvU=s120-c-rp-mo-ba12-br100","rating":5,"date":"2023-05-09","text":"Had my Fusion serviced / tune-up today 5/23/22 very friendly and answered all my questions / 5/9/23 had oil change done and all front end bulbs replaced, they had to remove front bumper to do it. Took a little longer than expected because park and turn bulbs weren't in stock had to go to Indy to get them. They ended up giving me a loner so I could take care of some other business which was nice of them to do. Very nice and professional staff.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQybzVYRG5RRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgID2o5XDnQE%7C%7C?hl=en","owner_reply":{"text":"Patrick Clermont, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Bob Poynter Chrysler Dodge Jeep Ram Fiat of Seymour! If there is anything else we can do for you, please feel free to give us a call.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2022-05-25"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUN4cU9TNWJBEAE","author":"Ron Ferril","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXs67jRZ_JdM6OgKhOFZnXZDoOCUz-2MmM5jLX8Qiob_ie3AUdt=s120-c-rp-mo-ba12-br100","rating":5,"date":"2023-05-09","text":"If you were in the Seymour area in your name, the new ride, check them out","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN4cU9TNWJBEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICxqOS5bA%7C%7C?hl=en","owner_reply":{"text":"We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!\n\n\n\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com\n","date":"2023-05-11"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURSNjZENUlnEAE","author":"Chris Lydle","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKRtR2-4MNblcQ2MUo152axpFU_Bs1q0Ykm6lI2PhTg7MfoMg=s120-c-rp-mo-ba12-br100","rating":5,"date":"2023-05-05","text":"Skyler Prange made the experience comfortable and pressure free.  He helped get my phone connected to the vehicle and got me started on the Jeep app.  I felt he cared about me and wanted to make sure I could enjoy the vehicle.\nKyle in finance was very easy to work with also.\nI can't think of a single negative in my experience buying my new truck.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURSNjZENUlnEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDR66D5Ig%7C%7C?hl=en","owner_reply":{"text":"It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Bob Poynter Chrysler Dodge Jeep Ram Fiat. Thank you so much for your business and please let us know if there's anything else we can do for you.\n\n\n\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com\n","date":"2023-05-04"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURSbnZ6dl9RRRAB","author":"Carina Mil","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ3cgvIEqgqss1PS26uC_D0sOSyMbw4BOpolkvYYmXc7M3ZpRtM=s120-c-rp-mo-br100","rating":5,"date":"2023-04-25","text":"They have a great workers, they put so much attention on the buyer and including the service ☺️","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURSbnZ6dl9RRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDRnvzv_QE%7C%7C?hl=en","owner_reply":{"text":"Thank you for the five-star rating, Carina! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care!\n\n\n\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com\n","date":"2023-04-27"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURSem9felNBEAE","author":"Joshua Daugherty","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKS8BLhpvGSb6FvKhFAr97wPxoLOSWrEtzF5DT3g5tNl0V0UA=s120-c-rp-mo-br100","rating":5,"date":"2023-04-25","text":"Good experience with the sales and finance staff.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURSem9felNBEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDRzo_zSA%7C%7C?hl=en","owner_reply":{"text":"Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a good experience. We will share your comments with our team and we look forward to working with you again down the road.\n\n\n\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com\n","date":"2023-04-27"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURSeW9qdW9RRRAB","author":"Lauren Swindell","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVkCs0wPjwBYRj2OnLp-xTQOEFwcUHjX8dYLKjEl8zLd1ct4uQ=s120-c-rp-mo-br100","rating":5,"date":"2023-04-22","text":"Trent was awesome and knowledgeable about the car I was looking to purchase. They were able to work with me and I was in and out fairly quickly. Thanks!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURSeW9qdW9RRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDRyojuoQE%7C%7C?hl=en","owner_reply":{"text":"Thank you for leaving us this review, Lauren. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care.\n\n\n\n\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com\n","date":"2023-04-25"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURSckxUczNBRRAB","author":"Mark Persinger","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXDLYZSwEifh1z2izxKbR1yLUuXWOiww09x-8m7ADYUXO9hoAc=s120-c-rp-mo-br100","rating":5,"date":"2023-04-19","text":"My wife and I have bought every car we’ve owned for the last 30 years from Poynter Ford/Jeep.  The experience is always positive, the sales and finance personnel very knowledgeable, and very helpful.  We highly recommend!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURSckxUczNBRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDRrLTs3AE%7C%7C?hl=en","owner_reply":{"text":"We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day!\n\n\n\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com\n","date":"2023-04-20"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNSNzgzcm13RRAB","author":"ashlee luhn","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK8jsen4AUEdkHm9Mn6-R66A0Hx4I9QpjdgkSRaUKTW6B40Kw=s120-c-rp-mo-br100","rating":5,"date":"2023-04-13","text":"Skylar made the process very easy! Would recommend BP over and over.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNSNzgzcm13RRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICR783rmwE%7C%7C?hl=en","owner_reply":{"text":"Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that Skylar does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you.\n\n\n\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com\n","date":"2023-04-17"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNSMjZlMkV3EAE","author":"Kassi Sparks","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUBOIF3XQ6-lPszX3ILZHz7bODgw6q2rsTOHO5A33Shv0y8RBH1=s120-c-rp-mo-br100","rating":5,"date":"2023-04-11","text":"Great experience! The best from a dealership that I've ever had! I had a similar offer to order and purchase my Jeep that was 45 minutes closer to my home and decided to keep my business with you Bob Poynter because how I was treated at the dealership! The experience was not \"pushy\" in the slightest - which is big for me! Jessiah was really great!\n\nAlso random note - I really appreciate dealerships that allow a test drive without the sales person in the backseat. I'm grateful that they do that.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNSMjZlMkV3EAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICR26e2Ew%7C%7C?hl=en","owner_reply":{"text":"It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us.\n\n\n\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com\n","date":"2023-04-13"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNScmZ2ZmlBRRAB","author":"Susan S","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLvT5-ywqlM8bKTrbMKbs_4zRoW5zgT899e21b23HGSIEWD8w=s120-c-rp-mo-br100","rating":1,"date":"2023-04-08","text":"Had my vehicle in for warranty work.  My service advisor was not honest with me from my point of initial contact. Through my experience with him, he was argumentative, interruptive and would not listen to what my complaint was and doubted what I told him. I picked my car up on March 30 and they were confident it was fixed. Well, here I am a week later and the same issue is back. I now have videos to back up what is going on with my car. We’ll see what happens. Also I bought this vehicle from here and I never dreamed I would be treated so poorly. I’ll never buy another vehicle from here.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNScmZ2ZmlBRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICRrfvfiAE%7C%7C?hl=en","owner_reply":{"text":"I appreciate you reaching out to us, Susan. Please know your review is taken very seriously by myself and the team here at Bob Poynter Chrysler Dodge Jeep Ram Fiat. I always strive to improve and give our customers top-notch service. I invite you to contact me at your earliest convenience so I can learn more and help resolve this situation together. I hope to hear from you soon.\n\n\n\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com\n","date":"2023-04-11"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNSbGJfU2xnRRAB","author":"Ryan Wineinger","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUt5H20Aippe5E2xAFLXt7ogPjqezwPrQ_sx8c3DnuQs2RRV2c=s120-c-rp-mo-ba12-br100","rating":5,"date":"2023-04-07","text":"While we didn't end up purchasing from this location since we found a vehicle at a different dealership that better met our needs, the staff we spoke with were very informative and courteous.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNSbGJfU2xnRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICRlb_SlgE%7C%7C?hl=en","owner_reply":{"text":"Hello Ryan! It is great to hear about your recent dealership experience. I will certainly pass on your feedback to our team as they will be happy to hear that we were very informative and courteous during your recent visit with us! We look forward to working with you again in the future!\n\n\n\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com\n","date":"2023-04-10"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNSMXJheXVBRRAB","author":"Cap'n Merica","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUBHDFiXU5XWHRWuWHTytUd1sppKgp9dIXDL3bRnx8NRe7zZN3i=s120-c-rp-mo-ba12-br100","rating":5,"date":"2023-04-01","text":"Very friendly guys in the parts department, and just in general! Love the sign at the parts desk!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNSMXJheXVBRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICR1rayuAE%7C%7C?hl=en","owner_reply":{"text":"Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers.\n\n\n\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com\n","date":"2023-04-05"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNSdG95d2x3RRAB","author":"Brenda","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKFL0VU50Cw3XDP4ZxWI6DOj77jy5g5k5EZfUtEWEi2_g4DtA=s120-c-rp-mo-br100","rating":5,"date":"2023-04-01","text":"The best experience I ever had buying a new vehicle.  Everyone was super friendly and answered all my questions. My salesperson was awesome","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNSdG95d2x3RRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICRtoywlwE%7C%7C?hl=en","owner_reply":{"text":"Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome car-buying experience. We will share your comments with our team and we look forward to working with you again down the road.\n\n\n\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com\n","date":"2023-04-04"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURodllTSjdnRRAB","author":"Amber S","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIWNpBbmrKYPgTy8t9EhrjgShUx3A-o0W00gV9Qx1qzWPbF_g=s120-c-rp-mo-br100","rating":1,"date":"2023-03-15","text":"Poor Customer Service & management. Was trying to purchase a 2022 Dodge Charger GT RWD stock #22D476, on which they upped the price of the car vs the online advertised price. They gave a low-ball trade offer on a BRAND-NEW truck with 600 miles. The salesperson I was dealing with wasn't in yesterday, so I asked to speak with the new car manager. I was placed on hold, then told they were not in. So, I asked to speak to a manager that was in but was hung up after being told to hold on! - Guess they don't want to sell their vehicles.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURodllTSjdnRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDhvYSJ7gE%7C%7C?hl=en","owner_reply":{"text":"We acknowledge your review and are currently looking into the events you’ve detailed.\n","date":"2023-03-22"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURoNXMzMTVRRRAB","author":"Andrew Poynter","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIas0ZshkGnaYwYUwp8HTkJ-UBMC8aOJTJVO5TUe7p9t3nULw=s120-c-rp-mo-br100","rating":5,"date":"2023-03-07","text":"Highly recommend, my salesman Jessiah was very easy to work with, he went above and beyond. I would definitely come back.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURoNXMzMTVRRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDh5s315QE%7C%7C?hl=en","owner_reply":{"text":"Andrew, thank you for your kind words and for taking the time to inform us of your ongoing positive experience. I am sincerely pleased to know that Jessiah's efforts have made the difference in your vehicle-buying experience. Your testimonial gives me the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand.\n\n\n\n\n\n\n\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com\n","date":"2023-03-10"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURCMzhtNjVRRRAB","author":"shaylee warner","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWxj4J3LNDeloH6Lqyg-jJk7BR5mbZM1i1GrF8tNctL_OIbHQk=s120-c-rp-mo-br100","rating":5,"date":"2023-02-01","text":"they made it so easy to get my first car. cleaned it up before i got it and it still smells amazing!! would come back!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURCMzhtNjVRRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDB38m65QE%7C%7C?hl=en","owner_reply":{"text":"We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!\n\n\n\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com\n","date":"2023-02-05"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURCejk2cHh3RRAB","author":"Keith Davis","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVBqyjOUHO5cvi4Hg4102r0YYZlGwrfhssjTzoaL8ASg5QCAuKcgQ=s120-c-rp-mo-br100","rating":5,"date":"2023-01-31","text":"This was the best car buying experience I have ever had in 50 years.  It was well worth the 60 mile drive to find the perfect vehicle at a great price.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURCejk2cHh3RRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDBz96pxwE%7C%7C?hl=en","owner_reply":{"text":"Keith, thank you for taking the time to travel to see our team. We appreciate the kind and sincere comments as well as the recommendation. We will be there for you for many years to come. Enjoy your new car.\n\n\n\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com\n","date":"2023-02-01"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURCM1pqcmZREAE","author":"Bradford McIntyre","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJtoMCWrZqb_lQWK8U6W6nWZPxbHW5zCZZTCJjykCTHiEl7iA=s120-c-rp-mo-br100","rating":5,"date":"2023-01-26","text":"This was a Great experience!! The staff worked with us and were Very pleasant!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURCM1pqcmZREAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDB3ZjrfQ%7C%7C?hl=en","owner_reply":{"text":"It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us.\n\n\n\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com\n","date":"2023-01-28"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNCdWN5ZGp3RRAB","author":"Janet Wilson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJP8vo-oSUMQ-Z9SaEDNM2U-TZGfE8PrkfdxfeekManW5k-RA=s120-c-rp-mo-br100","rating":5,"date":"2022-12-30","text":"Love my new jeep wrangler thanks for making the process so simple","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNCdWN5ZGp3RRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICBucydjwE%7C%7C?hl=en","owner_reply":{"text":"Thank you for leaving us this review, Janet. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care.\n\n\n\n\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com\n","date":"2022-12-31"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNCb3ZiZDlnRRAB","author":"roman s","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWE3ZQpHSilCEyL2samt-fTvW5Sz9HMKFkrByeFTpQqueV-ZQE-=s120-c-rp-mo-br100","rating":5,"date":"2022-12-20","text":"I am so glad I found this dealership after searching for a vehicle through many states. Skylar was incredibly helpful and helped me find exactly what I was looking for. I could not be happier and look forward to working with this group again in the future.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNCb3ZiZDlnRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICBovbd9gE%7C%7C?hl=en","owner_reply":{"text":"Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.\n\n\n\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com\n","date":"2022-12-21"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNCaUlmODZnRRAB","author":"Mark Dehaan","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUUQ0pBSHvGlHj3rc_gfDQRutCS288FIk5svIiud6d9f5oSQ2yCpQ=s120-c-rp-mo-ba12-br100","rating":5,"date":"2022-12-15","text":"Great dealership sales people are  Very friendly they take the time to hear what you have to say and the finance guys are super nice person I would definitely recommend this dealership for all purchases","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNCaUlmODZnRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICBiIf86gE%7C%7C?hl=en","owner_reply":{"text":"Mark, I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that our sales team provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us.\n\n\n\n\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com\n","date":"2022-12-17"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUQteEtlV3NnRRAB","author":"Diana Anderson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI42S8_26vtIzmGcxQ8vcJimTrXbL5Dklzd0kDeLwSh3kk97g=s120-c-rp-mo-br100","rating":5,"date":"2022-11-21","text":"Everyone was so nice and informative.  It was the best car buying experience we've ever had.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQteEtlV3NnRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgID-xKeWsgE%7C%7C?hl=en","owner_reply":{"text":"Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Bob Poynter Chrysler Dodge Jeep Ram Fiat of Seymour, we value our customers and we look forward to seeing you down the road.\n\n\n\n\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com\n","date":"2022-11-22"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUQtNE0tSlBBEAE","author":"John Perry","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjX4996b77movYcqDTOgzjcaO_pjm4HxX4I34WTFN1rKaUMkMv0c6g=s120-c-rp-mo-ba12-br100","rating":5,"date":"2022-11-18","text":"We purchased a used Jeep Cherokee there at the start of the pandemic. With the exception of getting the title quickly, (not really there fault) the process went extremely smoothly.\n\nWe are now looking for a truck and they are pulling unicorns out of thin air.\n\nIt is well worth giving them a try for your next vehicle.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQtNE0tSlBBEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgID-4M-JPA%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUMtcnNXOEJnEAE","author":"steve and tammy yeager","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUjiGNBrzcL6ge0zKy1zqIvf5hKh0qKqBJ_cCEf5qeSC7PjoQGr=s120-c-rp-mo-br100","rating":5,"date":"2022-11-04","text":"Skyler Prange is an amazing  salesman! There was  no pressure . He was very down to earth and honest . That is very hard to find nowadays.\nSee Skler for your next vehicle ! You will not be disappointed. We definitely will see Skyler when we need our next vehicle! Everyone there at the dealership was wonderful to work with. Thanks so much !","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMtcnNXOEJnEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIC-rsW8Bg%7C%7C?hl=en","owner_reply":{"text":"It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us.\n\n\n\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com\n","date":"2022-11-06"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURlemNPbUJBEAE","author":"Josh Culver","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJqZX1YDElcIU29YKWTLOCSlHr3sSg_GfgbDI0Fzx-G-dSOYA=s120-c-rp-mo-br100","rating":5,"date":"2022-10-16","text":"Called to confirm the vehicle we were interested in was still there, went in on Friday evening and was finished with the purchase around 90 mins later. Fair pricing on a new Durango, fair trade-in value on our current vehicle.  Communication was quick and open, no games with payments, rates, etc. Finance guy was easy to deal with, made us aware of warranties and other things we COULd purchase, but didn’t push at all when we weren’t interested. They will certainly have a chance for our future business.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURlemNPbUJBEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDezcOmBA%7C%7C?hl=en","owner_reply":{"text":"Thank you so much for your feedback, Josh Culver. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with our staff. Please let us know if we can ever help you in the future.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2022-10-17"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNlcllhM05BEAE","author":"Joe Deffert","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLEGj2B0mdz1mzrVoNkgrgy_I4O7120jMeOf4ftpFi5sQp0nw=s120-c-rp-mo-br100","rating":1,"date":"2022-09-22","text":"Buyer beware, they will lure you in with false advertising and then change the price on you, say its all due to rebates and that the manufacture must have made a mistake....spoke direct with the GM about this and told me, then I should have not bought it then....I told him I drove 2 hours because of the email they sent..they act like they care but they are typical car salesmen, don't be fooled!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNlcllhM05BEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICerYa3NA%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2022-09-22"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNlamNpNDZ3RRAB","author":"Elisa Shafer","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXIraoJF-IFaghop3GnkEjMqTuypqiXELjI-JzfvNAG1wuo1N6L=s120-c-rp-mo-ba12-br100","rating":5,"date":"2022-09-20","text":"Great service, understood what we wanted!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNlamNpNDZ3RRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICejci46wE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2022-09-21"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUR1ejZMZE93EAE","author":"Tony Devito","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVTh4uSSjzFrIoGLGAJoWRZr-jhnR2byo8nNXx4Pxif3d1e-YJC1A=s120-c-rp-mo-br100","rating":5,"date":"2022-09-01","text":"Skyler was awesome he really took care or my wife and I in regards to us wanting a certain truck package!! HIGHLY RECOMMEND","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR1ejZMZE93EAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDuz6LdOw%7C%7C?hl=en","owner_reply":{"text":"We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2022-09-03"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUR1MTh2eHRnRRAB","author":"Irv Rutan","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXeQKavbqSwc2U3TzUcnnVTtboG4oHyJFCzMALtVfKBZXrzufql=s120-c-rp-mo-ba12-br100","rating":4,"date":"2022-08-31","text":"Oil change and multipoint inspection timing went very well. Dropped off at specified time and was acted on immediately. Was able to pickup the grandson in less than a hour.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR1MTh2eHRnRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDu18vxtgE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2022-09-03"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUR1X0xQMWJREAE","author":"Billie Cheek","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJX7_ertA2PcOHHQaF1QcVM8ckza8UkiMa6N3OVhExn07CGBQVn=s120-c-rp-mo-br100","rating":5,"date":"2022-08-16","text":"Excellent and satisfied thanks Skylar for my car..love it!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR1X0xQMWJREAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDu_LP1bQ%7C%7C?hl=en","owner_reply":{"text":"Billie, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2022-08-17"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUN1X1l5TklnEAE","author":"Roy Wasson","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjU9sd8WUADuHvOied5QjSi-CIkpJzvzmeSIFe4gFNcQKtof_oZWHA=s120-c-rp-mo-ba12-br100","rating":5,"date":"2022-08-04","text":"Kevin Thias is excellent to deal with!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN1X1l5TklnEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICu_YyNIg%7C%7C?hl=en","owner_reply":{"text":"Hello Roy! It is great to hear about your recent service experience. I will certainly pass on your feedback to Kevin as he will be happy to hear it! We look forward to working with you again in the future!\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2022-08-06"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUN1enNXc2NREAE","author":"Jeff Lapp","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLbNW9YC7UucLNxMPk20pMn3wXISz6dEAnH75EMBXYW2MSpUg=s120-c-rp-mo-br100","rating":5,"date":"2022-07-28","text":"My experience was, great folks to work with and a smooth process of ordering, receiving and taking delivery. They stood by our original purchase price agreement even though the vehicle increased in cost from the time I ordered to delivery. My satisfaction was paramount to them. Not what you see much of these days.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN1enNXc2NREAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICuzsWscQ%7C%7C?hl=en","owner_reply":{"text":"Jeff, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are satisfied with the overall experience. We look forward to working with you again!\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2022-07-31"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUN1ekxUampnRRAB","author":"Robert Allen","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWsBkwcNYywOQ-3XSrKHDQNbEl7C6qjiaM2QjFOM3vcmRB9VuA=s120-c-rp-mo-br100","rating":5,"date":"2022-07-22","text":"Wanted to thank the sales associate Skylar Prange for reaching out and working with us about an inquiry about a used vehicle my wife and I found online. We had been searching for a truck and found one listed online. We reached out and Skylar got back in touch with us. He was willing to work with us and help us secure a deal. His professionalism and willingness to work with us speaks volumes. His honesty and understanding of the situation and what we needed/wanted and the vehicle we were looking at. Appreciate Skylar and the rest of the team at Bob Poynter.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN1ekxUampnRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICuzLTjjgE%7C%7C?hl=en","owner_reply":{"text":"Robert, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day!\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2022-07-23"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUN1b0tiN1NnEAE","author":"willie mcbride","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL-LBQQQHnxt7o02gh5HKmgOe2WmPqfO2wz4we4EXa1PQkSBA=s120-c-rp-mo-br100","rating":5,"date":"2022-07-18","text":"Just one of my best car buying experiences! Kevin Thias, did a great job helping me get the necessary paperwork to my credit union for the car purchase.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN1b0tiN1NnEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICuoKb7Sg%7C%7C?hl=en","owner_reply":{"text":"Willie, thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Bob Poynter Chrysler Dodge Jeep Ram Fiat of Seymour. We can’t wait to see you for your next servicing appointment!\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2022-07-20"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURPLUp2Y05nEAE","author":"A S","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKzrwnmA6w79HBthfRpOYVdPAriNEEyYOUD7uAaXtZc96vC_A=s120-c-rp-mo-ba12-br100","rating":5,"date":"2022-06-27","text":"The entire experience was refreshing from the friendliness to the professionalism! My wife pointed out how the salesman(Kevin) included her in the whole in-person deal and how much she appreciated that. Would highly recommend to anyone in the market!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURPLUp2Y05nEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDO-JvcNg%7C%7C?hl=en","owner_reply":{"text":"Anthony, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day!\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2022-06-29"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNPektYVHNBRRAB","author":"Cameron Hensley","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXBTWf0dGQ-QK6KJKkukrZP2f_gd3uJmrc1kC4xXle-NguqHmu7=s120-c-rp-mo-br100","rating":5,"date":"2022-06-03","text":"Skylar was awesome throughout the transaction and helped my wife and I find the perfect SUV. I have been in the car industry for several years and would recommend him to anyone. Thank you again, Skylar and Les.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNPektYVHNBRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICOzKXTsAE%7C%7C?hl=en","owner_reply":{"text":"Thank you for leaving us this review, Cameron. We are very happy to hear that we could help get you set up with the perfect new SUV car for your wife. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2022-06-05"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNPaE55TmFREAE","author":"Cailyn Keithley","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVuv0DFMgA-bgbnkLBbuU4P2ZlI1k42CfXDoQ4tpIIk1iNKA1PB=s120-c-rp-mo-br100","rating":5,"date":"2022-06-01","text":"Briarr and JD did a fantastic job in helping me find the perfect equinox for me! They went above and beyond to help and assist me in finding the best way to go about selling my previous car! 100/10 rating goes out to these guys!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNPaE55TmFREAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICOhNyNaQ%7C%7C?hl=en","owner_reply":{"text":"Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2022-06-03"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNPOFBpMU13EAE","author":"Indiana State Insurance Group","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLnXRl8CXgQTd3meeSbwhCZtIbV_6hJmS4XdroAPKZIRUiRAw=s120-c-rp-mo-ba12-br100","rating":1,"date":"2022-05-30","text":"We have sent 2 cars for keys to be made to their service Dept. Both times they said  they needed computers. ($1200) I complained to service manager who could careless. Then Bob Poynter told us to find another dealer. I was told by everyone not to use their service dept but didn’t listen. Called Malcomb lock and he fixed both within 1 hour. Definitely get a 2nd opinion before you let them change computer in your car.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNPOFBpMU13EAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICO8Pi1Mw%7C%7C?hl=en","owner_reply":{"text":"I am not pleased to hear of the incident you've described in this review. I want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact me at your earliest convenience.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2022-06-01"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUQyeDV1T1h3EAE","author":"Leah Wilkinson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKGy64B3k91iclto0PIr6ZJp81aZe0wwJWWsZCWyQHrQN5aCw=s120-c-rp-mo-br100","rating":5,"date":"2022-05-27","text":"Excellent service and very friendly staff. Skylar was very helpful and allowed us to take all the time we needed to look at and test drive the car. Would recommend!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQyeDV1T1h3EAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgID2x5uOXw%7C%7C?hl=en","owner_reply":{"text":"Leah, we are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future!\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2022-05-29"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUQyNmFQSUZREAE","author":"Amber Racey","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWCXlwso4nI82A_MsY8r-FZNjN0zrVf0kUH9KNXq1a3cNeTPIyp=s120-c-rp-mo-br100","rating":1,"date":"2022-05-18","text":"Terrible experience, had an appointment to come look at a jeep and Bryce sold it as we were sitting there waiting on him, even let us test drive it while we waited, and we even told him if he had brought someone else in to look at it that we weren’t going to sit there and waste our time, made us wait 45 mins and then come to tell us some girl was waiting on a credit approval for it and if she didn’t get approved then he would call us. Two hours later I had to call and ask! And he said he had sold it! CRAPPPPYYYYYY service !!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQyNmFQSUZREAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgID26aPIFQ%7C%7C?hl=en","owner_reply":{"text":"Amber, It looks like you have left a review for the wrong dealership. We don't have a Bryce that works for us and sorry for your experience at that dealership.","date":"2022-05-19"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUQybHFUX0hnEAE","author":"Just Erin","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUJyXWAUkdq7mUkzGC3kj1BGBs3UXoDoFJZiy0Axtq58gMMgTU=s120-c-rp-mo-ba12-br100","rating":5,"date":"2022-05-13","text":"Bought a jeep from them. They made it very easy.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQybHFUX0hnEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgID2lqT_Hg%7C%7C?hl=en","owner_reply":{"text":"Hello Just and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our staff was there to provide you with such exceptional service! Thank you again and congratulations on your new car.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2022-05-15"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUMydTd6ekpREAE","author":"Jeremy Polly (6.7BCB)","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVSdg7opaXcRSqNaUrSnloor1GICdzczOt_JHRZYgXsWNkC0wk=s120-c-rp-mo-br100","rating":1,"date":"2022-04-28","text":"They will sell you any thing but when it comes to working on it they will give you the run around I will never work with this place ever again","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMydTd6ekpREAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIC2u7zzJQ%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2022-05-02"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUMyM3VmV093EAE","author":"Sarah Maloney","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ7JabxDj_G7Ca3G3QN61GB7K2pDl--3OjLZ98Chz7kyxfv6w=s120-c-rp-mo-br100","rating":5,"date":"2022-04-21","text":"Great customer care and service","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMyM3VmV093EAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIC23ufWOw%7C%7C?hl=en","owner_reply":{"text":"Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2022-04-25"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUMyekpLN21BRRAB","author":"Mike Allman","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJngjozGuB7tIore_uuD3DLv-Js_-PJ6R3WPPOLmfQ3l1Qrfg=s120-c-rp-mo-ba12-br100","rating":1,"date":"2022-04-14","text":"We had a horrible service department experience that we will never go back. We bought a 2013 Ram 1500, the sales was ok, Trent was honest about everything. The problem was our vehicle has an air ride system. Bob Poynter Service Department work on and off our truck from November 2018 to April 13, 2022. It is still not working right. We was sold an extended warranty that didn't cover any of this.Now Poynter did cover alot of the repairs but yesterday I was told we will have to pay $1100 for a new control module that I told them 2 years ago it was bad. Now there are new techs and service coordinators who absolutely the worst people to even talk to. Andy was our service coordinator who likes to talk down and tries to intimidate.  We will take our truck out of town for any service it needs from now on. How does Bob Poynter himself let this go on at the Seymour Jeep,Dodge location I will never know. Absolutely the worst service department experience we have ever encountered.  2 thumbs down!\nBuyer beware!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMyekpLN21BRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIC2zJK7mAE%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2022-04-25"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURXamZmLTh3RRAB","author":"Joshua Wright","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKZgTr1zLyYwf43kllA5O9g_C9IoFybsg9eYTqPsXrQNt3ghQ=s120-c-rp-mo-ba12-br100","rating":5,"date":"2022-03-31","text":"I bring my 2017 F150 here to have it serviced multiple times a year. The service staff are always polite and get me in and out in less than an hour. No complaints in my end.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURXamZmLTh3RRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDWjff-8wE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2022-04-05"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURXZ2NQdWd3RRAB","author":"Kimberly Wright","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWY2YdewUebfzAh6Djws24hwqQgkEZyovqZF5ODt3jGvWCf1iL_KQ=s120-c-rp-mo-br100","rating":5,"date":"2022-03-26","text":"Jessiah Watts made the whole process fast and easy! I would definitely purchase from him again.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURXZ2NQdWd3RRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDWgcPugwE%7C%7C?hl=en","owner_reply":{"text":"We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2022-03-30"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURXZ2FhamFnEAE","author":"Wilma Carter","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWNKnu1qS8lafgcx9E2G0bn6xLMkF9pbK8iEd2yMOHYRURzAtNNMg=s120-c-rp-mo-ba12-br100","rating":5,"date":"2022-03-25","text":"This has been the best and easiest new vehicle purchase we’ve ever made! Not only do we love our new Jeep Wrangler but the customer service we experienced was incredible and I’m honestly not sure if it can ever be matched.  Jessiah was great and was all about helping us get what we wanted.  I’d give 10 stars if I could. Honestly a perfect experience.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURXZ2FhamFnEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDWgaajag%7C%7C?hl=en","owner_reply":{"text":"We cannot thank you enough for your wonderful review of Bob Poynter Chrysler Dodge Jeep Ram Fiat of Seymour and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again!\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2022-03-30"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNXaTUzdnlnRRAB","author":"David Jenkins","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXbOxHPyp0sQAKIYYAjqzrqqObrPi7pramQHqkQbiWB8EItuek=s120-c-rp-mo-ba12-br100","rating":1,"date":"2022-03-06","text":"Among the worst car buying experiences ever\n- quoted the wrong loan rate in the write up\n- said \"no hidden fees\" and then added fees\n- said \"don't worry, we will hold the vehicle\" and then sold the vehicle\n- pulled out the magic \"I have an additional rate discount coupon\" after saying they gave us the best possible rate\n- claimed they texted us multiple times during the process and did not actually do so.  Went so far as to say \"for some reason I can't find the outgoing texts on my phone\"\nBuyer Beware","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNXaTUzdnlnRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICWi53vygE%7C%7C?hl=en","owner_reply":{"text":"David, we appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2022-03-08"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNXNXF6ek5REAE","author":"Dedee Morris","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLQfaT7dLjr_emKhDd6Cr4NAiXnqX1ZS9AAXQX98FCjPiUIvA=s120-c-rp-mo-br100","rating":5,"date":"2022-02-25","text":"Service department was amazing my car was in and out in 2 days","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNXNXF6ek5REAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICW5qzzNQ%7C%7C?hl=en","owner_reply":{"text":"We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2022-03-02"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURtd2ZEU2F3EAE","author":"James McWilliams","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ-kOQjdf0LtI5mPp-R3ZR_RxOSnVY_DRgtmhXrNa_zR3qpNg=s120-c-rp-mo-br100","rating":5,"date":"2022-01-30","text":"Tyler Hill took good care of us.  Wife ended up buying a used Jeep. Entire process went very smoothly.  Left with the Jeep.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURtd2ZEU2F3EAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDmwfDSaw%7C%7C?hl=en","owner_reply":{"text":"Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2022-02-02"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURtc0lueW93RRAB","author":"Brandon Cole","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocISQAtbUhWHMr7sc3WtyQi1EJ0KickaBpvMkssHzs5jhWOaKg=s120-c-rp-mo-br100","rating":1,"date":"2022-01-16","text":"Service department is unable to handle the workload. They keep the mechanics overwhelmed and this results in rushed, poor quality work. This also keeps customers circling back to fix the original repair. This adds more work to the list and puts them farther behind. I needed mirrors changed on my truck. They were incorrectly ordered or not ordered several times. When they were installed, they were installed incorrectly. This resulted in a bent door frame, interior panel is loose, scratched dash, and the mirror needed to be reordered.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURtc0lueW93RRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDmsInyowE%7C%7C?hl=en","owner_reply":{"text":"We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2022-01-19"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNtNzdPT1pBEAE","author":"No Name","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK3TyFSveGvahZ0YrjsRg3BQoGoTAYad3SwvzDCtLS8gqtUAcQ=s120-c-rp-mo-br100","rating":5,"date":"2022-01-14","text":"Drove from TN to pick up new vehicle.  Car and paperwork ready when I arrived.  Found me a better interest rate than the financing I arrived with.  Up front with costs, rebates and trade in.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNtNzdPT1pBEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICm77OOZA%7C%7C?hl=en","owner_reply":{"text":"Thank you for this amazing review! We really appreciate your business.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2022-01-19"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNtcU9tcVpREAE","author":"kellan wade","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJQ9X8nWVI-Bbr_kbh9_-YaYlXwQ7K0BZaUE3If6tfPzyAZVg=s120-c-rp-mo-br100","rating":5,"date":"2021-12-17","text":"The salesman other staff were very nice and did all the negotiating and paperwork in a timely fashion. They were also able to get me approved quickly and with no hassle which I was obviously very pleased about. I would recommend this Bob Poynter dealership to anyone looking to get a fair deal on a car and a great deal on the service.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNtcU9tcVpREAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICmqOmqZQ%7C%7C?hl=en","owner_reply":{"text":"We cannot thank you enough for your wonderful review of Bob Poynter Chrysler Dodge Jeep Ram Fiat of Seymour and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again!\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2021-12-21"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNtbU83S3F3RRAB","author":"Tj Mills","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVJ3VXfCMXAGaZqcgUp335kiAufFPx2Ue0IsS_Yjd1G1F6LbTTK=s120-c-rp-mo-ba12-br100","rating":2,"date":"2021-12-17","text":"I recently had two terrible transactions with the service department.\n\nOne was taking my car in for a recall. We scheduled an appointment for the repair. It was 2 weeks in the future. I took my car in and asked when I would have it back as I couldnt go more than 2 days. They said later today or tomorrow. They had it for a week and a day. When I asked what the deal was they said they didnt have the staff to get to it...... Im not sure why I made an appointment on my end if they didnt make one with a tech on theirs. It was resolved eventually.\n\nSecond was my back up camera. When i put my car in reverse the camera didnt display but said contact dealership. I made another appointment and was told it is covered under extended warranty. I took it in and they had it one day. The service manager called and said the 650 dollar camera was for sure bad and it would take a couple hours. Repair would be around 8-900 dollars total. He informed me the warranty did not cover it. He said that is fine but it will be 90 dollars for diagnosing it. I told him that up till now I was under the impression it was warranty and no one informed me of anything billable prior to starting their work. I asked how they diagnosed it and his reply was \"Well your screen works fine but the camera doesnt so its shorted and bad and needs replaced.\" If thats how you diagnosed then im definitely not paying for that. My 8 year old son could complete that in 12 seconds. Funny enough, when I got home the camera started working so they didnt diagnose anything...at least correctly. They waived the charge so I didnt cause a fuss but I wasted a full day of my life for nothing but poor work and aggravation. When I went to pick up my car I checked out the rear gate as I always inspect the area that is worked on. The interior top panel had tabs broken off from being remove and was loose. I was baffled they put it back on hoping I wouldnt notice I assume. I blame the tech and not the service manager. Service rep did order a replacement free of charge.\n\nSo far they do not make the situation worse and tend to correct their poor service departments work by waiving incorrect charges and replacing parts they have broke but its really not worth the trouble to take you vehicle in for service. I believe I will continue to purchase my vehicles from Bob Poynter as their prices tend to be fair against the current market but I will never ever ever have a vehicle serviced here. I do have two warranties here so if they get better I will revise the post.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNtbU83S3F3RRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICmmO7KqwE%7C%7C?hl=en","owner_reply":{"text":"We acknowledge your review and are currently looking into the events you’ve detailed.","date":"2021-12-28"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURHbmJTOVlnEAE","author":"Thomas Dennison","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLHqKtIt5TBwFrXxcrtcBGZn9VztYSSasVbxtHwqt6dFYwpLwM=s120-c-rp-mo-br100","rating":5,"date":"2021-12-06","text":"This was the quickest and most painless purchase of a vehicle I've ever experienced. Our salesman Skylar was very quick and helpful during the process. Excellent customer service here.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURHbmJTOVlnEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDGnbS9Yg%7C%7C?hl=en","owner_reply":{"text":"Thank you for this review. We really appreciate you leaving us your input. We are very pleased to hear that our team could make your car shopping experience so pleasurable and stress free. We are glad to hear you are loving your new vehicle. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon!\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2021-12-09"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURHX3JpSWx3RRAB","author":"Stacie Robinson","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWafSszPPYyIMjps4Ifz18AHDMs830C2FC1buwQiQ3F413ETJE=s120-c-rp-mo-br100","rating":5,"date":"2021-11-29","text":"Excellent service! I have bought multiple vehicles here, and the process is always so smooth and easy!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURHX3JpSWx3RRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDG_riIlwE%7C%7C?hl=en","owner_reply":{"text":"Thanks for your loyalty! We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2021-12-02"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURHOXFyMDVnRRAB","author":"Brandon Harpe","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVJRuz6J2EBXDxei9-Kl_2Ev6PdGbOBk4bwhNq3HeR99mEEBeJh=s120-c-rp-mo-br100","rating":5,"date":"2021-11-27","text":"I had a great experience with Skylar Prange and JD Roberts.  Even though I am a returning customer, they always treat me like I just walked in for the first time.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURHOXFyMDVnRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDG9qr05gE%7C%7C?hl=en","owner_reply":{"text":"Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2021-12-01"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURHaVBUZk93EAE","author":"Mike Kurgan","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKTNCFAeAMY8VqWtKP2eASxQcESi44acGP1V5-RIKqN1PYlGA=s120-c-rp-mo-br100","rating":5,"date":"2021-11-16","text":"Very easy and painless car buying experience. Skylar was great to work with, no games. Would definitely purchase from this dealership again.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURHaVBUZk93EAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDGiPTfOw%7C%7C?hl=en","owner_reply":{"text":"Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2021-11-19"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNHX3NMOVJREAE","author":"Bill","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjU-4q_nu8PtiQJ4XqRkfNFEM7WgD9Yt-hJsmLNUjOj-Li_V8Sbu=s120-c-rp-mo-ba12-br100","rating":4,"date":"2021-10-30","text":"This post is to correct a review I wrote a few weeks ago concerning the service department. Although there were legitimate reasons for the review, I deleted it because I felt that I should give Poynters an opportunity to correct the situation. However the posting was read and noted before I deleted it, so I want to give credit where credit is due. The Poynter philosophy of happy customers was apparent by our newly assigned service rep Joyce.  We were able to have a very friendly discussion and I walked away satisfied as a customer. I want the service manager to know that I will not hesitate to return should I need further service, nor will I hesitate to recommend Poynter to anyone else needing their vehicle worked on. Thank you for keeping Bob's philosophy alive and well.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNHX3NMOVJREAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICG_sL9RQ%7C%7C?hl=en","owner_reply":{"text":"Bill, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2021-11-02"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNHN282TU93EAE","author":"Carl White","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWV_YO5hw6kFKPdht9EngvKSWZ3p2mg9drX1mLOdjlE3P4crNLX=s120-c-rp-mo-ba12-br100","rating":5,"date":"2021-10-30","text":"This place went above and beyond trying to help us out on vacation when our truck had issues on a Friday night at 4:30! Service tech Andy and the diesel mechanic who worked on our truck stayed well beyond their posted hours to help us out and when the repair couldn't be completed until Saturday morning, they let us put our camper on their lot and plug in for the night!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNHN282TU93EAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICG7o6MOw%7C%7C?hl=en","owner_reply":{"text":"Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2021-11-02"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNHZ3VHLWZnEAE","author":"Gerardo Berumen Garcia","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLx5eal73acv_aJL5kdIVPh8gw2tg66wQ2lGfCT_ETeol1LcA=s120-c-rp-mo-ba12-br100","rating":5,"date":"2021-10-23","text":"Good attention and good service to the public","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNHZ3VHLWZnEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICGguG-fg%7C%7C?hl=en","owner_reply":{"text":"Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2021-10-26"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUQ2eWZTSmpBRRAB","author":"Donald Kline","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKIAGbCG5Kp_ypNK96b8VlqjAw9QxFKsDyEMmOCEesLd5M-xQ=s120-c-rp-mo-br100","rating":5,"date":"2021-10-03","text":"Always a great place to have your vehicle service done","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ2eWZTSmpBRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgID6yfSJjAE%7C%7C?hl=en","owner_reply":{"text":"We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2021-10-06"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUM2NTVxU1hnEAE","author":"Christina Engleking","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI1-GuOCdElXlN-Z3g9Adrf5gKYwkMBCUSMaCkEXQlAs1Oplg=s120-c-rp-mo-br100","rating":5,"date":"2021-09-14","text":"Purchasing our new vehicle from Bob Poynter Jeep was quick and painless.  Skylar in sales was responsive to our questions.  JD is easy to work with, and Les in financing got us in and out in minutes.  Cannot recommend this crew highly enough.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM2NTVxU1hnEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIC655qSXg%7C%7C?hl=en","owner_reply":{"text":"We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2021-09-17"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUM2bTlLWnd3RRAB","author":"Shannon Stahl","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIfFUr1M92dfPSCSqx1kbXr76KukWDTA8PfelapJSqBclG3_w=s120-c-rp-mo-br100","rating":1,"date":"2021-09-13","text":"I have bought several new Chrysler vehicles from Poynters and it can honestly say I will not buy any more from them. Their customer service was absolutely terrible!! They never returned my calls and never kept me updated. I felt talked down to quite often, like I was a pain in their side! The jeep I have was in the shop for 6 weeks to get a brake line repaired. The brake line busted because it was rubbing against the sway bar link since they put the lift on. When I told them they reason, I was talked down to and told that could not be the reason! Well, guess what? It was the reason! I had to call Chrysler myself to get the hose expedited. I told Chrysler the same thing that I am writing here--I will never buy from Poynters again due to terrible customer service!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM2bTlLWnd3RRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIC6m9KZwwE%7C%7C?hl=en","owner_reply":{"text":"Shannon, we appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2021-09-15"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUM2M2ZPOFFBEAE","author":"Inderveer Singh","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIRgD5fAE-vZ0_taHjhLyddqfCHlH86knIbSYy3rdlSDIHDyw=s120-c-rp-mo-br100","rating":5,"date":"2021-09-10","text":"Buying a vehicle here was a great experience. Jessiah was our salesman and he was awesome. Very Friendly and got the deal done.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM2M2ZPOFFBEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIC63fO8QA%7C%7C?hl=en","owner_reply":{"text":"Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2021-09-15"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUM2bllENUd3EAE","author":"Mark Wolfe","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK08VqfMSA5ltUKZLrf1_dOZ7hlNmGSr7cBpYfhsk5k5Wizmw=s120-c-rp-mo-ba12-br100","rating":5,"date":"2021-09-10","text":"Andy did an awesome job ! Great service !","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM2bllENUd3EAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIC6nYD5Gw%7C%7C?hl=en","owner_reply":{"text":"Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2021-09-15"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURhbnVTZ09BEAE","author":"Erin Van Pelt","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJoVL9oOuaJYpOHVsiuG3N1E2A2uA2S9GMoOSxPTN2o26OExw=s120-c-rp-mo-ba12-br100","rating":5,"date":"2021-08-22","text":"Go see Briar if you want to buy a Jeep! Fantastic service...","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURhbnVTZ09BEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDanuSgOA%7C%7C?hl=en","owner_reply":{"text":"We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2021-08-25"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURhNm9qWGxBRRAB","author":"Larry Paul","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUXGTAsljwfkg3koVb8ouEL6B_aXhlkPQyifvuwzYEUofI_Z1D0=s120-c-rp-mo-br100","rating":5,"date":"2021-08-19","text":"I had a great no pressure buying experience. If you're looking for a vehicle give Poytners a chance.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURhNm9qWGxBRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDa6ojXlAE%7C%7C?hl=en","owner_reply":{"text":"It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Bob Poynter Chrysler Dodge Jeep Ram Fiat of Seymour. Thank you so much for your business and please let us know if there's anything else we can do for you.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2021-08-24"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURhcXQ2VGtRRRAB","author":"Mark Gilkison","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLtabmuffs_pZvvf1t3cJukFa4iRhBQjC8N0bEdp9l_O4-K8g=s120-c-rp-mo-br100","rating":5,"date":"2021-08-18","text":"Great service , salesman went above and beyond to make sure all my questions were answered. Finance made this a quick and easy transaction. Nothing but a positive experience all the way around.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURhcXQ2VGtRRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDaqt6TkQE%7C%7C?hl=en","owner_reply":{"text":"Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2021-08-23"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURhOHVuX3lnRRAB","author":"Scott Mummery","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI7Z6keXq2_xN0D_OkcxcLZ5s0gClbyx4I83N0hD0x9GaZ1_A=s120-c-rp-mo-br100","rating":5,"date":"2021-08-18","text":"Walked in unsure and needing a vehicle. Walked out with a vehicle and all questions answered. Same day few hours. Great place great people.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURhOHVuX3lnRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDa8un_ygE%7C%7C?hl=en","owner_reply":{"text":"Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2021-08-23"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNhZ19qeUhREAE","author":"Tim Dickerson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLt1rkH7UH8Qe4jYXRy1m3mJiBEEsN0x9HnKElAkDhsB9SJDw=s120-c-rp-mo-ba12-br100","rating":5,"date":"2021-08-08","text":"Over the top service. Will buy my next vehicle off them.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNhZ19qeUhREAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICag_jyHQ%7C%7C?hl=en","owner_reply":{"text":"Tim, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day!\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2021-08-11"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNhX1p1OUtREAE","author":"James Hinchman","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUAYnU23o5gX0mx1dJh9_ExhkyU6f-Y-66V8l0DCyZ8e6kHIlTU1Q=s120-c-rp-mo-ba12-br100","rating":5,"date":"2021-08-07","text":"Friendly staff and good service","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNhX1p1OUtREAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICa_Zu9KQ%7C%7C?hl=en","owner_reply":{"text":"We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2021-08-11"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNheG9DZEFREAE","author":"Toby Ortman","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKDAy5Z_Mzw4O-PrsdPCQTFqo0wm81BwWDrhBeT-P2ukB64HA=s120-c-rp-mo-br100","rating":5,"date":"2021-07-29","text":"I just purchased my car from Bob Poynter Chrysler Jeep! After test driving many other vehicles at every big-name dealership from Indianapolis to Louisville along I65. It was Salesman Skylar Prange who found the perfect vehicle for me. You want this guy in your corner when you’re ready for your next vehicle. He did so much, but a few of the things he did were getting me top dollar for my trade, not pressuring me in anyway and being there every step of the way even on his day off! You won’t find a better deal or customer service anywhere else, I know because I looked everywhere else. Thank you for everything!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNheG9DZEFREAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICaxoCdAQ%7C%7C?hl=en","owner_reply":{"text":"We appreciate the kind words, Toby. We look forward to seeing you again in the future!\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2021-08-03"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNhMHFuSWVnEAE","author":"Victoria Jackson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKfR-i2AeP__AUrHnWNNknxkkJQmfv3e4xlJFiajr_0QF3Rsg=s120-c-rp-mo-br100","rating":5,"date":"2021-07-28","text":"-Update- they fully refunded the money and were very kind and apologetic\n\nMy name is Ethan Shelton, I purchased a vehicle from Briar Tidd back in December. I found out in the summer time my air conditioning doesn't work at all... Had I known this I would've gotten a different vehicle. I took it to a mechanic and he said it wasn't a simple fix and would be costly but knew I had a warranty so he suggested getting it looked at by where I bought it. I proceeded to take it here and Judy Hoene was very nice and helpful. A day later I find out that it has to be looked at by a specialist but I still owe 100$ for them looking at it.... I remind you I bought it with the AC not working then had to pay for them to say \"it's not working take it somewhere else\". Seems unprofessional to sell a car without knowing if the AC works and then not do anything to help that individual","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNhMHFuSWVnEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICa0qnIeg%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNhc0xyWl93RRAB","author":"Trenton Shutters","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJNnmJT_D4GePCbPWBww7ySOKN0kf-ZBfNduNVJyiWBcHPpmg=s120-c-rp-mo-br100","rating":1,"date":"2021-07-23","text":"First they misquoted my grandpa and then wouldn't honor it, he then offers to meet half way on the 2nd quote on a 40,000+ Jeep Grand Cherokee and they wouldn't budge over $500. I purchased a Ram from here and I won't be back. **update- My grandpa purchased identical vehicle at Russ Hubler Jeep in Newcastle Indiana for a better price and higher trade value, highly recommended dealership and worth the drive.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNhc0xyWl93RRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICasLrZ_wE%7C%7C?hl=en","owner_reply":{"text":"Thank you for taking the time to share your recent experience, Trenton. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2021-07-23"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURxNmRLQlZ3EAE","author":"Michael Jones","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLUCmDUy-Ev0pjUQdk_3sFGim1ZlAkuidrsR7usf-6JxI8pWw=s120-c-rp-mo-br100","rating":1,"date":"2021-07-13","text":"ownership/ management and those in charge of communicating with people were beyond childish and stupid.  I wondered what I had done to them, if they treated everyone like that, and how they had gotten this far in life","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURxNmRLQlZ3EAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDq6dKBVw%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2021-07-15"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURxdHJDWnVBRRAB","author":"Darrell Everroad","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIRy9rC2AutDsqq2pdEPmZMqbOWGY4WP10j4Xkf740mvvWL6w=s120-c-rp-mo-br100","rating":5,"date":"2021-07-08","text":"This place is amazing!!! The service we received in buying our Jeep Gladiator was hands down the best we’ve ever received. This store has is down right on how buying a car/truck should be. I’ll refer anyone I know buying a car to Bob Poynter Jeep/Dodge. Also if you go there,go see Briar Tidd,you won’t be disappointed,great person and great salesman.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURxdHJDWnVBRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDqtrCZuAE%7C%7C?hl=en","owner_reply":{"text":"Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2021-07-13"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURxbExEVjlBRRAB","author":"Herb Mclain","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ-kbvg1uLfUPQzLiPa9v05QYkTzOYMwF9vXFuY1r7n61iohA=s120-c-rp-mo-ba12-br100","rating":5,"date":"2021-06-29","text":"Got oil changed today no issues got in and out quickly","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURxbExEVjlBRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDqlLDV9AE%7C%7C?hl=en","owner_reply":{"text":"Herb, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2021-07-02"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNxMjduRzV3RRAB","author":"R Ansara","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXA-vvM8ptW3mdjwovAoqp_s9WxCyhrwmBbbTKXLRolB8swAZH8=s120-c-rp-mo-ba12-br100","rating":5,"date":"2021-06-19","text":"Skylar was an amazing sales person. He was very helpful and helped get us a great deal!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNxMjduRzV3RRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICq27nG5wE%7C%7C?hl=en","owner_reply":{"text":"Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care!\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2021-06-23"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUM4cUpXMnR3RRAB","author":"Tom Spall","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLRzBKQ_M7z6ToN3w37XuLJR_LsZKWbymBdm-609NyoUFwE8g=s120-c-rp-mo-br100","rating":5,"date":"2021-06-19","text":"Bob Poynter providesnowledgeable, caring & efficient service.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM4cUpXMnR3RRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIC8qJW2twE%7C%7C?hl=en","owner_reply":{"text":"We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2020-06-24"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNxMDlDQzR3RRAB","author":"Paul Stroud","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUmDeF--L0oZN0N1ynrwi4Mxk6ig9Ll3rVzO3cADcQFr_LMTn5GQw=s120-c-rp-mo-br100","rating":5,"date":"2021-06-17","text":"Bob Poynter is the best. I have bought my last two vehicles from Terry Darlage. He is an outstanding salesman. My family has developed a personal relationship with him. Will always buy from Bob Poynter.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNxMDlDQzR3RRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICq09CC4wE%7C%7C?hl=en","owner_reply":{"text":"Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2021-06-22"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNxX3RmMU53EAE","author":"Terry Miller","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK-ujyt73CQtE7gwgXQ3-OCllqm20O9Y0yHfzQ__MK-xCn9mQ=s120-c-rp-mo-br100","rating":1,"date":"2021-06-08","text":"Used to have good service, however not so good anymore. Used to wash the truck when it was in for repairs. ABS failed, waiting on parts, got an unsafe truck that I cant drive because waiting on parts. Not happy, may not be back.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNxX3RmMU53EAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICq_tf1Nw%7C%7C?hl=en","owner_reply":{"text":"Terry, we appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2021-06-10"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNxM3FTSmRBEAE","author":"Nick A","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVSumyHmJ2lAUV78sM73D9U6TsH0ZJ5zSLcj_rq3sFHhXfyQhyFNA=s120-c-rp-mo-br100","rating":1,"date":"2021-06-07","text":"If I could leave 0 stars, I would. Kept my vehicle for 12 days, inspected it on the final day and “didn’t find any issues”. I brought the vehicle in for intermittent throttle sticking (a serious safety issue!) twice with no resolution. Any other issues this dealership has “attempted” to deal with are never resolved, except for a recall fix, which was just updating software.\nPurchasing a vehicle here is an amazing experience, but I would NEVER recommend their service department to anyone.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNxM3FTSmRBEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICq3qSJdA%7C%7C?hl=en","owner_reply":{"text":"Amanda, we appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2021-06-09"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNxOXUtZGR3EAE","author":"Kluesner Family","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKP_OKs6ckSN_wT2_KM3nTdaWZStly1xorRCpRoeBZRKb_gsQ=s120-c-rp-mo-br100","rating":5,"date":"2021-06-06","text":"The deal was done in less than 20 minutes with Skyler my sales person. Once I returned to pick up the truck I was in and out of the finance office in 15 minutes and on the road.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNxOXUtZGR3EAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICq9u-ddw%7C%7C?hl=en","owner_reply":{"text":"Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2021-06-09"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNxbG9YWVBBEAE","author":"Paizley Soladine","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKsYWg83D1aE_6ihxw2WwFGQhtr962z11wqjIoQNjRTuZ0TlQ=s120-c-rp-mo-br100","rating":5,"date":"2021-06-05","text":"I went into the dealership with little to NO hope of actually trading my car in due to me being so upside down on it. JD ROBERTS & SKYLAR made the impossible, possible..I left with them paying off my current car and leaving in a truck I have wanted for a while. I left with a full tank of gas, and a smile on my face! Thanks Bob Poynter Chrystler Dodge Jeep Ram!!!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNxbG9YWVBBEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICqloXYPA%7C%7C?hl=en","owner_reply":{"text":"We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2021-06-09"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNxaUlMOUJ3EAE","author":"Joe Palmer","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKww1foYmn5xWid5raC40_PaweBaZmTEAuFdUV6a6w634zBmQ=s120-c-rp-mo-ba12-br100","rating":5,"date":"2021-05-24","text":"We enjoyed buying a new Jeep.  No pressure salesman.   Very enjoyable experience.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNxaUlMOUJ3EAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICqiIL9Bw%7C%7C?hl=en","owner_reply":{"text":"We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2021-05-27"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURLOV9LNzJBRRAB","author":"Chris Allen","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXS6HmmyiSBWJzIUH7dsnpdCxskJIAAfKY8LrS-qdxI8vESgu4fJA=s120-c-rp-mo-ba12-br100","rating":5,"date":"2021-05-20","text":"I can't begin to thank these guys enough for their service! We came from an hour away to look at a specific car, but our car broke down ten minutes from the dealership. Tyler came out, picked us up and made the sale, at this point well past closing time. He didn't have to do any of that--it wasn't a high-dollar sale and I can't imagine he made much commission on it--but he did. I'll never forget how he helped my family.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURLOV9LNzJBRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDK9_K72AE%7C%7C?hl=en","owner_reply":{"text":"Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2021-05-20"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURLaF9EM1pnEAE","author":"Jason Smith","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK4n1UKUIO7IfmiuzlD5TTH5PLmOgmDgQYJalOuHJm85LOvPQ=s120-c-rp-mo-ba12-br100","rating":5,"date":"2021-05-18","text":"I just traded my truck at Bob Poynter CDJR and it was a great experience. I worked with Skylar Prange and his communication was on point and no-nonsense. Since I was driving in from outside the area, an efficient experience was important and this was literally the quickest car buying experience I've ever had start to finish. Much thanks and I will always consider Bob Poynter for future purchases.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURLaF9EM1pnEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDKh_D3Zg%7C%7C?hl=en","owner_reply":{"text":"Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2021-05-20"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURLMmIzb3lRRRAB","author":"Silvester Nicholson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJXM_jWATNQfJlOJrvRst3IAS6TQJ9mF9QPaNFE1j7mL4PQfg=s120-c-rp-mo-ba12-br100","rating":5,"date":"2021-05-13","text":"Talked on the phone with Josiah Watts,  about a Gladiator. My mother drove from IL with the trade in and they offered her a good deal on the trade plus an amazing deal on the Gladiator. The finance department was very upfront with the payments and didn't pull any tricks. We are very happy with our new Gladiator.  🙂","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURLMmIzb3lRRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDK2b3oyQE%7C%7C?hl=en","owner_reply":{"text":"Silvester, thank you so much for this fantastic review, and congratulations on your new Jeep Gladiator! We appreciate you taking the time to share your experience and for allowing us to show you the Bob Poynter Chrysler Dodge Jeep Ram Fiat of Seymour difference! If you should have any questions regarding your new vehicle, please don’t hesitate to reach out! Otherwise, we wish you miles of happy driving!\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2021-05-17"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURLM3JTVk5BEAE","author":"Beth Linscott","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKuQMq7UEHkXrqiSoTo-7aGVY0E2b1bo9nvRgaIV0Q4wxfzxA=s120-c-rp-mo-br100","rating":4,"date":"2021-05-12","text":"I had an amazing time with this crew! From start to finish they were great! I didn't know exactly what I wanted but they helped me along the way and I found exactly what I needed. Skylar Prange, you were great to work with and such a great attitude! Thank you again! And shout out to Randy and Mr. Nelson for their help too! Thank you all","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURLM3JTVk5BEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDK3rSVNA%7C%7C?hl=en","owner_reply":{"text":"We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2021-05-14"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURLdnVPdWpRRRAB","author":"Richard Prather","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjX08XtvC3YjX6IFO-_O-mSkAj3TxJv5i3q1GQvQhrajyCdlaWIO=s120-c-rp-mo-ba12-br100","rating":4,"date":"2021-05-12","text":"Always great experience, a little long but great. Glory PTL.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURLdnVPdWpRRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDKvuOujQE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2021-05-17"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUR5bnIyYWN3EAE","author":"Brad Castle","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXyxRnauKqQwpwCmrJpiw8y_jfgCLzR852oN50RnEd8Wz7qEnYCrA=s120-c-rp-mo-br100","rating":1,"date":"2021-04-29","text":"Had problems with the vehicle the moment I drove it off the lot. 3 months later I'm still getting the run around and one issue is not fixed. This place will never be accused of going above and beyond. They will do the minimum to get your money.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR5bnIyYWN3EAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDynr2acw%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNLajZhSHNRRRAB","author":"Mark Tinsley","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWYzLCruIsUHHah1K37KucCv8mLN7nnL6P9idOqsV9Lnecc75Uq4A=s120-c-rp-mo-br100","rating":5,"date":"2021-04-23","text":"Excellent experience working with JD Roberts and his team in Seymour... They helped me find a van for my business and couldn’t ask for a better experience in buying a vehicle!  I recommend you consider them in your search for something new or used!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNLajZhSHNRRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICKj6aHsQE%7C%7C?hl=en","owner_reply":{"text":"Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us.  We look forward to seeing you back again in the future. Take care!\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2021-04-27"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNLLTduXzFnRRAB","author":"Cathy Belamour","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKo5Ve24L0M0PssqFjK6IdF9KSAJvUIhbj63FaDiWtN9A7QSQ=s120-c-rp-mo-br100","rating":1,"date":"2021-04-20","text":"I was looking to purchase used 3rd row SUV and found one I was interested in and contacted dealership finance department to be told to complete online credit application (which I promptly completed) then followed up the next day to inquire about next step and only received voicemail and left name and number......NEVER HEARD BACK FROM THEM, when I drove up to the dealership the next day to speak to someone in person I see the vehicle I wanted being sold in front of me.  POOR COMMUNICATION!!! Dont waste your time doing online credit application!! Go in person since they don't return calls","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNLLTduXzFnRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICK-7n_1gE%7C%7C?hl=en","owner_reply":{"text":"Cathy, we appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2021-04-21"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNLaV9Ud01nEAE","author":"Michele Baxter","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLP5cUvWbXzp16jKpBN0eNbj72O1RA24fLvofLmECvOX8BsfA=s120-c-rp-mo-br100","rating":5,"date":"2021-04-18","text":"Just want to give a 2 thumbs up to Skylar Prange our sales guy and to everyone at Bob Poynter Dodge for making our new truck buying experience one of the easiest and most relaxing buying experiences me and my husband have ever had 🙂 Skylar is fairly new to Bob Poynter and may still be in the \"learning process \" but his attitude and honesty about things he didn't quite have figured out yet was great! He's young and eager and for me & my husband we enjoyed having him as our sales guy, lots of laughs, reminds us of our own son who's around Skylar's age. For me and my husband it was as easy as 1. Go on the website and pick out our truck 2. Call them and see if they still had it 3.Start the buying process right over the phone 4. Go to the dealership, finish the paperwork, pick up our new truck! Can't ask for easier then that folks!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNLaV9Ud01nEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICKi_TwMg%7C%7C?hl=en","owner_reply":{"text":"Thank you for taking the time to write such a detailed review about your experience with us! We truly appreciate it. We would like to congratulate you on your new purchase! We are very glad to hear that your experiences with it have been very positive. It was great doing business with you. We hope to see you again!\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2021-04-21"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNLOVpDNVJ3EAE","author":"D P","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUo_oY4N3MUzEy1iPt1Ledx9mkxXnyyceh0SJlaGbQeHptnnaQCfg=s120-c-rp-mo-br100","rating":5,"date":"2021-04-13","text":"Derek and Mitchell in the parts department are customer service experts! Faster cheaper and friendlier then my talks with Jeep of Columbus. Going into get some Nittos and an oil change next week! Would definitely recommend","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNLOVpDNVJ3EAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICK9ZC5Rw%7C%7C?hl=en","owner_reply":{"text":"Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Derek and Mitchell. Please let us know if we can ever help you in the future.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2021-04-16"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNLNXFqUmVREAE","author":"Kathryn Gregory","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLbmIy1jKn3LVE_fLlQkbNq2Cn5nFHTIRtfcHZ4Smk1wSBZZw=s120-c-rp-mo-ba12-br100","rating":4,"date":"2021-04-03","text":"Helpful but unable to fix a gas cap issue...would recommend this group for anything you might need...GREAT SERVICE DEPARTMENT","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNLNXFqUmVREAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICK5qjReQ%7C%7C?hl=en","owner_reply":{"text":"Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2021-04-12"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUR5bjdtMGZnEAE","author":"Lisa Campbell","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL63iD3urOac7NKLMstYYbM3k7fvvNcCX12MAIyBjh8ozb5tQ=s120-c-rp-mo-ba12-br100","rating":5,"date":"2021-03-22","text":"Had a very quick purchase for my new Gladiator! Awesome people and good selection of vehicles to choose from! Thanks Tyler!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR5bjdtMGZnEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDyn7m0fg%7C%7C?hl=en","owner_reply":{"text":"We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2021-03-25"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUR5bl9XQ3lnRRAB","author":"Chris Kane","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXXzg76HfLZ1pmPgiJyJpUstw3SeBVuH6XKQdGdHS3TTC14vCyRWQ=s120-c-rp-mo-ba12-br100","rating":4,"date":"2021-03-22","text":"Quick service and nice folks.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR5bl9XQ3lnRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDyn_WCygE%7C%7C?hl=en","owner_reply":{"text":"Hello Chris and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again!\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2021-03-25"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUN5eTVESzF3RRAB","author":"Terry Fordice","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJxXPXcn_qX6ZuRLirgwHF83U2YWGSFKf_xsHHyUH8BTByUtQ=s120-c-rp-mo-ba12-br100","rating":4,"date":"2021-02-12","text":"Trent Turner is the man see him for all your new and used car needs","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN5eTVESzF3RRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICyy5DK1wE%7C%7C?hl=en","owner_reply":{"text":"We appreciate the kind words, Terry. We look forward to seeing you again in the future!\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2021-02-17"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUN5M2R2ajl3RRAB","author":"Nichole Alexandria","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJZX9io10dlTFlSVLJ4QDjthEmgIxcDuR062EacW5r5OSSRsA=s120-c-rp-mo-br100","rating":5,"date":"2021-02-10","text":"The only place ill take my car to get worked on, or buy a car.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN5M2R2ajl3RRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICy3dvj9wE%7C%7C?hl=en","owner_reply":{"text":"Hi Nichole and thank you! We can't tell you how much we appreciate your customer loyalty!\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2021-02-12"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUN5amZuV1pBEAE","author":"Melissa Kerr","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVbj_fP_80E6zLtcAYA5LjBuYD1Bc5btktuHBY3yO8pBDpS_T7N=s120-c-rp-mo-ba12-br100","rating":5,"date":"2021-02-08","text":"Great place nice vehicles just bought one today!!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN5amZuV1pBEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICyjfnWZA%7C%7C?hl=en","owner_reply":{"text":"Melissa, thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Bob Poynter Chrysler Dodge Jeep Ram Fiat of Seymour!\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2021-02-11"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURBeEwyaW5BRRAB","author":"Mark Baker","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjV_XYCm40NYOyirERyUYXdXisRup9peCsTJGchBstsqy3K__7xytg=s120-c-rp-mo-ba12-br100","rating":5,"date":"2021-02-08","text":"This is the best place to buy your car and trucks from... they are friendly and helpful.   The service department is great!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURBeEwyaW5BRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDAxL2inAE%7C%7C?hl=en","owner_reply":{"text":"Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2021-02-11"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUN5a2UyajJRRRAB","author":"Gerald Arnold","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWnlZnSZBkLXsqhE4hY7_TNTLZLGnSyxTdeelhmCkIxrQxeQVIKzQ=s120-c-rp-mo-ba12-br100","rating":5,"date":"2021-02-02","text":"Well you all, I'm having work done on my car at Poynter. Friendly service. And a good place to have your car problems taken care of. They'll make sure it's done right.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN5a2UyajJRRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICyke2j2QE%7C%7C?hl=en","owner_reply":{"text":"Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2021-02-05"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURTLXNYQ0RnEAE","author":"Steven R","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJl-zBKbz45wkJwXUeFXw-sYJ4Br7jLE5rhyfyfHVawWindMg=s120-c-rp-mo-ba12-br100","rating":5,"date":"2020-12-22","text":"I had a very pleasant experience purchasing a car from Bob Poynter.  The price online was very competitive.  The salesman, Tyler,  answered all my questions. They gave me a fair price for my trade in. All in all,  the transaction was very smooth and i would buy from here again.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURTLXNYQ0RnEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDS-sXCDg%7C%7C?hl=en","owner_reply":{"text":"Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2020-12-28"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURTLXRqWDNBRRAB","author":"Vi","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWTTQAuDMlKifAKtafS3bjt1ahFMgHRPEGlBvX3oXzmdOtd2pI=s120-c-rp-mo-ba12-br100","rating":5,"date":"2020-12-22","text":"While my car was at the shop we went here to look at a certain vehicle. Trent came out and helped us. Before we knew it we were getting the suv. He made the process quick and easy we were done with everything  before my old car was done getting tires. I highly recommend Trent. On another note loved how the place was decorated for Christmas it was wonderful to see","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURTLXRqWDNBRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDS-tjX3AE%7C%7C?hl=en","owner_reply":{"text":"Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us.  We look forward to seeing you back again in the future. Take care!\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2020-12-28"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURTLXNUMXFnRRAB","author":"Sydney Alcorn","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLZc-ahMeYfXT4mS-CcggHbV0rZk_EKJIIJbXTJBXXY4-xo7g=s120-c-rp-mo-br100","rating":5,"date":"2020-12-22","text":"Great experience, Briar is who helped me process was pretty quick and simple! Love my new car.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURTLXNUMXFnRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDS-sT1qgE%7C%7C?hl=en","owner_reply":{"text":"We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2020-12-28"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUN3OTU3b09BEAE","author":"Mark Hardy","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWFyaCv8DYgXewpUMSy_YkZiNWfr5cR-a4GIA9BKQOW_DUM7hk=s120-c-rp-mo-ba12-br100","rating":5,"date":"2020-10-21","text":"Got my tow mirrors put on and fuel filters changed. Was a great experience and they did a great job.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN3OTU3b09BEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICw957oOA%7C%7C?hl=en","owner_reply":{"text":"Mark, thank you for writing such a great review about our dealership!  We appreciate the feedback and are pleased that your service experience was so positive.  We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle.  We look forward to seeing you again.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2020-10-22"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNDOU1MTElBEAE","author":"Brett Kelien","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjW7VNFx9OAPdpmHHyOVyFlC-hyvO4w1qF_Zdi7oLLRv5AY1TDcX=s120-c-rp-mo-ba12-br100","rating":5,"date":"2020-09-23","text":"You guys are GREAT . You get the problem resolved and get things straightened out. I wish the Columbus store would keep their word like you all do. You WILL DEEPLY REGRET using the Columbus store in ANY way.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNDOU1MTElBEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICC9MLLIA%7C%7C?hl=en","owner_reply":{"text":"Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2020-08-14"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURDakk2VW53RRAB","author":"Peter Husemann","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLool-oMe_lQRmPrlrnnR6jVB_6x-R-5VTQReUaqtRRnWb5BQ=s120-c-rp-mo-br100","rating":5,"date":"2020-09-17","text":"Excellent business to buy a vehicle. Very large selection. Great sales person (Trent). People friendly and not pushy! I got a good deal on a new truck. If it holds up as well as my last Dodge I will be very happy. These people have fair price on their vehicles and on trades. I would definitely recommend them to anyone.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURDakk2VW53RRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDCjI6UnwE%7C%7C?hl=en","owner_reply":{"text":"Thanks for the wonderful review of your recent visit to our dealership, Peter. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2020-09-21"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNDc2FyWWhnRRAB","author":"Bill Burns","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjW01ew8SeSzCV4SITcJsHv4kBdtpIiLmNwU0xv5LqqzW7VhnADQ=s120-c-rp-mo-br100","rating":5,"date":"2020-08-26","text":"I was well satisfied with the friendly service I received at Bob Poynters Chrysler. Very friendly staff who was willing to help me any way they could. I will be back for all my service needs. A special thanks to Joyce who seemed like she went all out to help me with my needs while my vehicle was being worked on.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNDc2FyWWhnRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICCsarYhgE%7C%7C?hl=en","owner_reply":{"text":"Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2020-09-01"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNDOGFhbTFnRRAB","author":"JR Feeback","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLj89S1_A6Wnn3wln6NvjzCkfEHiB83X3ODb7NrJAFp_5EHmg=s120-c-rp-mo-br100","rating":1,"date":"2020-08-26","text":"Did not have a good experience getting a new brake master cylinder installed   Call for appointment and had to wait a week but I understand they were busy    I tried call for 2 days prior to my appointment and could not get anyone in service department to answer the phone   Called multiple times and even left a voicemail   Never heard back from the voicemail   Tried calling and going thru sales and parts department to get a hold of service but to no avail    Dropped he truck off the day before and asked to get an oil change added to the work order and was told “fine we can do it”   Followed up the day of the work to find out when it was done   I was told it would be done by noon but when I finally got to talk to the service department I was told it would be another day because they were behind from the previous days work    Demanded my be done as I was scheduled to be out of the state the following day    They did push mine ahead to get the work done    When I went to pick it up the oil change did not get done so I would have to come back for that    Not sure I want to schedule that one   I have a Ford dealer in my county so I will probably just go with them to get it done","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNDOGFhbTFnRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICC8aam1gE%7C%7C?hl=en","owner_reply":{"text":"Hello, we have seen this review and are concerned with the experience you described. It is not our team’s standard quality of service and I would like to discuss what happened in greater depth if you are available. Please contact myself or a member of the service department to get in touch so we can work towards an understanding. Thank you.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2020-08-28"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNDMnZfRkxnEAE","author":"Karen Echerivel","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJNm9wAFddG7htCtN-S2gVbxAWngOfl6JMZqRIBvM5DbqHF_A=s120-c-rp-mo-br100","rating":5,"date":"2020-08-20","text":"Casey our sales clerk took great care of us quickly. We had drove in from Eastern Ohio to test drive car 130 miles away. We had 30 minutes too complete deal before banks closed. Casey had car ready to test drive, sent our credit union purchase order quickly and we were signed and ready to go within 35 minutes. He took his time at end of purchase to show us all the grand cherokee components before we left. Great job Casey. Thanks","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNDMnZfRkxnEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICC2v_FLg%7C%7C?hl=en","owner_reply":{"text":"We really appreciate your feedback, Karen. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2020-08-31"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNDcElUY0RREAE","author":"Mark Gaming1000","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVpbln6F2JQeMWZiKhkOL-uOBa0coCsZ5RDO4LCmEXzYVFmeRNX=s120-c-rp-mo-br100","rating":5,"date":"2020-08-12","text":"I bought a van from there...Tyler was the salesperson good experience","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNDcElUY0RREAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICCpITcDQ%7C%7C?hl=en","owner_reply":{"text":"Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2020-08-12"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUQ4Xy1Dd3R3RRAB","author":"Cindy Chambers","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKfUkUCJO8gWkC-PJcr9lUjktu7Y-VosCthDegEWLaegHrN8A=s120-c-rp-mo-br100","rating":5,"date":"2020-08-05","text":"John Wiethoff was great to work with.  He found exactly what I wanted and made the process so easy!  Even the gentleman in financing was kind and helpful.   Highly recommend Bob Poynter in Seymour and John!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ4Xy1Dd3R3RRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgID8_-CwtwE%7C%7C?hl=en","owner_reply":{"text":"Thank you for leaving us this review, Cindy. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2020-08-10"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNBbXNtVkhBEAE","author":"Kristy Smith","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjX8lA2q3HFWsnrwMa_gzNH67ULIu9Z9r9GzaG1rrO5gExCcYqmj=s120-c-rp-mo-br100","rating":5,"date":"2020-08-04","text":"My son’s first car experience and it was a positive one. Trent was amazing and went out of his way to make us feel welcome and important in every way.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNBbXNtVkhBEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICAmsmVHA%7C%7C?hl=en","owner_reply":{"text":"We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2020-08-14"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUQ4bjl5ZzN3RRAB","author":"Tina M. Lippert","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWXRMp-xMw_GRCrDbsrYsekbICcdAwKlhNEouys_OmbnqeotHqQew=s120-c-rp-mo-br100","rating":5,"date":"2020-08-04","text":"Love my 2020 Durango and received a free oil change with no appointment.  Ive been a customer since 2015 I will forever be a customer 💞","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ4bjl5ZzN3RRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgID8n9yg3wE%7C%7C?hl=en","owner_reply":{"text":"Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2020-08-06"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUQ4bjlMbXpBRRAB","author":"Jim Tirko","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWMZwAWcdS8HPJ0CE6iP7mLFeSWvM7lTTr1ey8dirx6AZG9ih0=s120-c-rp-mo-br100","rating":5,"date":"2020-08-04","text":"Treated us like customers. No high pressure to sell. Enjoyable and not stressful.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ4bjlMbXpBRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgID8n9LmzAE%7C%7C?hl=en","owner_reply":{"text":"We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2020-08-06"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUQ4cFkyQTF3RRAB","author":"Roger Harter","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLDsEIgx_y1lMQi297lh4oXQBmE44wHqwDE_f8fFgA9mB3QzQ=s120-c-rp-mo-br100","rating":3,"date":"2020-07-22","text":"I love the Ram pickup I bought from Bob Poynter.  The transaction went smoothly and quickly.  However, when I discussed towing with the salesman, he stated that the Hemi would handle over 11,000 pounds.  Unfortunately, with the rear end gear ratio that my truck has, its capacity is only 8,240 pounds.  When I called within 24 hours of the sale, after I had discovered the discrepancy, the salesman said that I own the truck, so tough.  He further stated that the specs are conservative, so there should be at least a 20% cushion.  My bad.  I should have researched it for myself before the fact.  Be sure you do.  Don't count on getting the truth from your salesman.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ4cFkyQTF3RRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgID8pY2A1wE%7C%7C?hl=en","owner_reply":{"text":"Roger, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2020-07-24"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUQ4NWZUMGFREAE","author":"Mitch Chapman","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWodBlRdKzUIYrqVn0Vh_CuCqQfSSFmsxD7iHErZTmd1x27v7HH=s120-c-rp-mo-br100","rating":5,"date":"2020-07-22","text":"Great Dealer!! John was a great salesman to work with. Everything was smooth and easy! Highly recommend!!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ4NWZUMGFREAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgID85fT0aQ%7C%7C?hl=en","owner_reply":{"text":"Thank you for this amazing review! We really appreciate your business.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2020-07-25"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUQ4NWZ5eF9BRRAB","author":"chad gabehart","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjU_x-hcyOf03DUB6mN59UuYQ8F-73eZmj5mHcF8vLF4JrPtrJM=s120-c-rp-mo-ba12-br100","rating":2,"date":"2020-07-22","text":"I would not buy from here again, sorry.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ4NWZ5eF9BRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgID85fyx_AE%7C%7C?hl=en","owner_reply":{"text":"Thank you for taking the time to provide this review of your experience, Chad. We are concerned with the rating you've assigned us. We would appreciate the opportunity to speak with you regarding your visit so we can move forward in a positive light and gain another life-long customer. Please reach out to us at your earliest convenience. I look forward to hearing from you soon.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2020-07-24"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUM4NWFtdVZ3EAE","author":"KZee KZee","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXsH4-7LiSXCuLxq1scsXi0hxpkghQ667p1tTrOVk_4GiVoc3Q=s120-c-rp-mo-br100","rating":5,"date":"2020-07-11","text":"Great service! Thanks Casey! Love our Jeep!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM4NWFtdVZ3EAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIC85amuVw%7C%7C?hl=en","owner_reply":{"text":"Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2020-07-13"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUM4OHF5S0V3EAE","author":"Steven Niemoeller","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjU4jwKHjyABiLb2FEEolbTJ3CX-uK77YD_octs88EzbkkcE1yM=s120-c-rp-mo-br100","rating":5,"date":"2020-06-30","text":"I live in Florida and have a ram dually I always if need be have it serviced at this dealer they are great folks there and take care of my truck when I am there in town","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM4OHF5S0V3EAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIC88qyKEw%7C%7C?hl=en","owner_reply":{"text":"Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2020-07-02"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUM4cUpPMWRnEAE","author":"Katelyn Douglass","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXtkrbFy7xI8Sh9gynwexU0PdTO2pmKXKLNNAHAGpuEb2iMZjg=s120-c-rp-mo-br100","rating":5,"date":"2020-06-23","text":"They were very professional and were able to get it finished in a timely manner, thank you all for the hard work you do","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM4cUpPMWRnEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIC8qJO1dg%7C%7C?hl=en","owner_reply":{"text":"Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2020-06-24"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUM4cU51NGFnEAE","author":"Tonya Lester","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUh1vRwnqLhKwPoi3ULAzbXcRZQ3XatEQTp-MErfRNre_E5NsE=s120-c-rp-mo-br100","rating":5,"date":"2020-06-23","text":"The service department went above and beyond to meet my needs and complete my repairs in a timely manner!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM4cU51NGFnEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIC8qNu4ag%7C%7C?hl=en","owner_reply":{"text":"Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2020-06-24"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUM4cVAyTkJnEAE","author":"Joe N.","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKEgIBhqBRML0c1xy24_9z9Bb4K1y7ofC0oSleQ83_O_07Gd9Y=s120-c-rp-mo-br100","rating":5,"date":"2020-06-23","text":"Nothing but a good experience","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM4cVAyTkJnEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIC8qP2NBg%7C%7C?hl=en","owner_reply":{"text":"Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2020-06-24"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURjMnByTXJRRRAB","author":"Spencer Lee","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXiuL3nttvsfiiPZ3_USU3faUACxFfAqtBjbfg06qDIpNEY1Y0=s120-c-rp-mo-br100","rating":5,"date":"2020-06-07","text":"Writing on behalf of my in-laws who wanted to share about their experience. Very easy to work with. Friendly staff, informative, relaxed buying process. The salesman,Kevin, was very helpful and kind. Would HIGHLY recommend to anyone. Absolutely worth the hour drive it took to get out there. Fair pricing and great people makes this dealership stand out from other dealerships.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURjMnByTXJRRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDc2prMrQE%7C%7C?hl=en","owner_reply":{"text":"Thank you so much for taking the time to share your feedback with us.  We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2020-06-09"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURjMG9ta3VnRRAB","author":"Sherry Scott","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKpFd8FXf0Wh6Txf9B_AoH12bzYSn3wM3kkCPNUS3Xw0EsDJw=s120-c-rp-mo-br100","rating":5,"date":"2020-06-06","text":"My experience at Bob Poynter the jeep dealership was so relaxing and and stress free. I would recommend them to anyone interested in buying a great car.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURjMG9ta3VnRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDc0omkugE%7C%7C?hl=en","owner_reply":{"text":"Thanks for the great rating, Sherry. We're pleased that everything went well for you.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2020-06-05"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURjOHNlRmN3EAE","author":"Stephanie England","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocINoH0OBkVMh6g0KTZX8G5X8glrAXvzC6uY-j5XhLMPzGPEbA=s120-c-rp-mo-br100","rating":4,"date":"2020-06-04","text":"Our salesperson Trent was great,helped us find just the car we wanted and got us an awesome deal!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURjOHNlRmN3EAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDc8seFcw%7C%7C?hl=en","owner_reply":{"text":"Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Trent and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2020-06-05"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURjX1BydjZRRRAB","author":"Dave K","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIBv0eCvZ6Gn_w25l1dol4egQp3qPQYqEbknPiw4svvcQ_LxA=s120-c-rp-mo-br100","rating":5,"date":"2020-05-30","text":"I drove over 3hrs from Ohio to purchase my wife’s new van. It was the easiest and most enjoyable vehicle purchase over 20 years and 30 vehicles. Tyler Hill and Randy Wetzel were awesome, as was everyone I talked with at the dealership. They were so easy to talk to and deal with it made the over 6hr drive well worth it. These are 5 star people and at 5 star dealership!  I encourage anyone looking at a vehicle online to contact them. They were quick, professional, polite and a pleasure to deal with. Thank you for treating me 10x better than and local dealership in Ohio! Class act!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURjX1BydjZRRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDc_Prv6QE%7C%7C?hl=en","owner_reply":{"text":"We love hearing about customers that have a terrific experience. We are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your vehicle.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2020-06-02"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURjN01HME9nEAE","author":"Grant Olsen","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUJdyr7nCVZ4Z9ApF90oi9AKfP6G6u-se_unOLlidSQ_axN-3wn=s120-c-rp-mo-br100","rating":5,"date":"2020-05-29","text":"Kevin Thias did an amazing job. He was able to expedite the process to get us the vehicle we wanted, and then also minimized the amount of time dedicated to paperwork and redundant features. He made certain we had exactly what we wanted, and the process went smoothly. We will definitely be repeat customers!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURjN01HME9nEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDc7MG0Og%7C%7C?hl=en","owner_reply":{"text":"Grant, thank you for the feedback! We are happy to hear about your positive experience at our dealership, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future!\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2020-06-01"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNRaWFfcFdBEAE","author":"Chad Hubbard","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKHdIPxsycHts-9Znd3V-a5dQQ8tlEryisryHYyCmjhZ8UbxQ=s120-c-rp-mo-br100","rating":5,"date":"2020-05-26","text":"Two vehicles serviced\nA Jeep for clockspring recall\nA Ram for Aisin transmission reflash and dash low voltage\n\nBoth service events handled well, issues resolved.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNRaWFfcFdBEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICQia_pWA%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURjOExiU2Z3EAE","author":"Kevin Stewart","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXr4gcFPrqlVjSTTTb1woyABhXxJmANNGeYoDdP0kCsXO6khw0r=s120-c-rp-mo-ba12-br100","rating":5,"date":"2020-05-17","text":"I drove from Nashville, TN (about 225 miles) to visit this team. I was very impressed with the professionalism and hospitality. Everything was ready for me when I arrived, and Jeff even educated me on a few owner tips! I saved nearly 10k from what I was offered locally, after my trade was valued fairly. I appreciate the \"good, ol' fassioned\" honesty here.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURjOExiU2Z3EAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDc8LbSfw%7C%7C?hl=en","owner_reply":{"text":"Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us.  We look forward to seeing you back again in the future. Take care!\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2020-05-19"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURjb0xQdk53EAE","author":"Chuck Wells","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIfpuG6p0_Ku4TXLkV5adou3BUvOuDPgU7c3vXDrabLO2Qftw=s120-c-rp-mo-ba12-br100","rating":5,"date":"2020-05-12","text":"I have been looking for the right Jeep Gladiator and the team at Bob Poynter did not disappoint! They have always had an excellent reputation, but their sales person, Michael Maxie was prompt and knowledgeable. Now it's time to go for a country cruise!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURjb0xQdk53EAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDcoLPvNw%7C%7C?hl=en","owner_reply":{"text":"Thank you for taking the time to share your feedback regarding your experience at our dealership and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything!\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2020-05-12"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURjb01qckl3EAE","author":"Laura McFarland","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJW_jU3QRlmRg_EEect0HaF8bUrX7RErOlhRxrhCa6TV4_YjA=s120-c-rp-mo-ba12-br100","rating":4,"date":"2020-05-11","text":"I just had the best car-buying experience of my life at Bob Poynter Jeep. I drove 2 hours to get my new car & it was worth it. My sales person, Tyler, was great, I was only there for about an hour & got a great price on exactly what I wanted!  This will be my go-to dealership","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURjb01qckl3EAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDcoMjrIw%7C%7C?hl=en","owner_reply":{"text":"Thank you for the wonderful review and for traveling from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2020-05-12"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURjd1BlWjJnRRAB","author":"Mark Gilden","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK1X2fh1LXKT17eEtL9aQvqN0UnjXybdcN4TR49E49KSasgpA=s120-c-rp-mo-br100","rating":3,"date":"2020-05-11","text":"I bought my 2015 ram eco diesel from them and am still loving the truck but recalls came up took my truck in and had a loaner vehicle first loaner had brake issues second one hav no fuel when picked up and then when I called to see when I was going to be able to pick up my truck was told that I could pick it up when I made a payment. Once I corrected them that I only had recall work done I was told it would be another day that they had to order another part. Went to dealership next day to pick up my truck and found out that the part they had to order was fuel line connector that they had broke but other than that I have had no problem with them.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURjd1BlWjJnRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDcwPeZ2gE%7C%7C?hl=en","owner_reply":{"text":"Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2020-05-12"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURBNXRmMEpnEAE","author":"Dmytro Yakovlyev","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIhO2n_aEgGHz0SOP0YPKi54Lt_H8ubgXoICXHbEocqvHZPiw=s120-c-rp-mo-br100","rating":5,"date":"2020-05-01","text":"Best price in town for set of new tires.  Love it, thank you so much.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURBNXRmMEpnEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDA5tf0Jg%7C%7C?hl=en","owner_reply":{"text":"Sincerely,\nWest Phelps, Sales Manager, (252) 558-1742","date":"2020-05-06"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNjLTVLYWtRRRAB","author":"Richard Moore","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJR9Vmsj6qCHYIqj5DL3fLczz3ouiovnXCqLZLpZSBcBdKO3Q=s120-c-rp-mo-br100","rating":5,"date":"2020-04-17","text":"Great people to deal with.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNjLTVLYWtRRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICc-5KakQE%7C%7C?hl=en","owner_reply":{"text":"We appreciate the kind words, Keith. We look forward to seeing you again in the future!\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2020-04-17"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNjeTdqdnhnRRAB","author":"T Stucker Sr.","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKB16cwXy7OWHfGUu-qN1gtj_We7IiN6-W_PCz7tLU2sWzaRg=s120-c-rp-mo-br100","rating":5,"date":"2020-04-08","text":"My wife and I bought a low mileage used car from Bob Poynter Chrysler about a year ago. It was a great experience. They went out of their way to help my wife make sure it was the car she wanted. Kevin was very good to work with.\n\nWe have taken our car back for scheduled oil changes.  I forget the service manger's name but he is friendly and courteous and they do a great job of scheduling us, and getting us in and out. I have also ordered a few accessories for our automobile from the parts department and it went very well.\n\nSo far, it has been one of the best experiences we've had buying and maintaining a car.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNjeTdqdnhnRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICcy7jvxgE%7C%7C?hl=en","owner_reply":{"text":"We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!\n\nSincerely,\nWest Phelps, Sales Manager, (252) 558-1742","date":"2020-05-06"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNjODZmc3NBRRAB","author":"Darek Klapacz","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJBNk_A6ePui5L1YemSrvv5XPBYOmrWGRCKcVwxc_ouGNmH0g=s120-c-rp-mo-br100","rating":5,"date":"2020-04-06","text":"Great service , right on appointment time without any extra waiting time , price is ok and definitely I would recommend this place","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNjODZmc3NBRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICc86fssAE%7C%7C?hl=en","owner_reply":{"text":"We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!\n\nSincerely,\nWest Phelps, Sales Manager, (252) 558-1742","date":"2020-05-06"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNjX1p6clRREAE","author":"Judy W","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLVzC_f597o_b7_NHe0cQQAK05-QrensjtQNo_KICjPfUMHJA=s120-c-rp-mo-br100","rating":5,"date":"2020-03-25","text":"Trent was a great help! I love my new Jeep!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNjX1p6clRREAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICc_ZzrTQ%7C%7C?hl=en","owner_reply":{"text":"Thank you for this amazing review, Judy! We really appreciate your business.\n\nSincerely,\nWest Phelps, Sales Manager, (252) 558-1742","date":"2020-05-06"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURzaVl6M1BREAE","author":"Kat Jarvis","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUbAmXtig-zDi36jrxeTcxvhk2XrK_QUkWK6U55g8Attx2s5gQl=s120-c-rp-mo-ba12-br100","rating":5,"date":"2020-03-07","text":"Quick service and good deals","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURzaVl6M1BREAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDsiYz3PQ%7C%7C?hl=en","owner_reply":{"text":"We appreciate the kind words, Kat. We look forward to seeing you again in the future!\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2020-03-09"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURzdHVLal9RRRAB","author":"Heather Mccray","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXVqT-t2gu6TlSellekGKHPIwdmdI-3jgqrE48zJxi7pegJIN-vwg=s120-c-rp-mo-ba12-br100","rating":2,"date":"2020-03-03","text":"I was happy to get a loaner car since it took 2 months to fix my vehicle. I was also happy with the warranty. The salesman could be more aware of himself. Assuming a person is lying is very offensive.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURzdHVLal9RRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDstuKj_QE%7C%7C?hl=en","owner_reply":{"text":"That is not the kind of experience we seek to provide, Heather. Please contact us when you can so we can address this together.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2020-03-04"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURzNW9Tb3ZRRRAB","author":"Chris Otte","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWrBclDlIoCLpa0g78co57eyxHd65oRhF8PQCdY76jYjoKzb0_V=s120-c-rp-mo-br100","rating":5,"date":"2020-03-02","text":"My wife and I were greeted with a smile when we entered the service department on Thursday morning for the appointment.  Our Jeep was taken care of quickly and we were on our way.\n\nThanks for your courtesy and prompt action for the service of our Jeep.\n\nSincerely,\nC. Otte\nSeymour, IN","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURzNW9Tb3ZRRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDs5oSovQE%7C%7C?hl=en","owner_reply":{"text":"We appreciate your kind words, Chris. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2020-03-03"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURzcHFmV0dREAE","author":"adam jablonski","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVifIB4DeIIRYpNaTZRbZaR7bloL8v0PBY3GLmcEPXwdKPA5iqn3g=s120-c-rp-mo-br100","rating":5,"date":"2020-03-02","text":"Wonderful costumer service!  I always feel like a priority when I bring my vehicle.  Thank you!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURzcHFmV0dREAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDspqfWGQ%7C%7C?hl=en","owner_reply":{"text":"Hi Adam, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2020-03-03"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNBaFA3OElnEAE","author":"Richard “rickybee” Blackman","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjU3ZTpvh0XnleJ0lDkocWbFMM4gWnO0mFLT7S35h7fdywuKQfP2sg=s120-c-rp-mo-ba12-br100","rating":5,"date":"2020-02-16","text":"Quick oil change and tire rotation, 40 mins, but it had to be booked 2 days in advance. Free beverages, WiFi and a comfortable waiting area were appreciated.\nUpdate Feb 2020 - Just bought my next used vehicle. Excellent service, good prices and they were very willing to work with me to fix any issues before the purchase.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNBaFA3OElnEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICAhP78Ig%7C%7C?hl=en","owner_reply":{"text":"We appreciate your marvelous feedback, Richard. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again!\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2020-02-18"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNzbzZPYnNnRRAB","author":"Donna Madden","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjU6XxgtZ0YF92-D1ewZdJ4Yu_VACFlCZlbqc4tnutAtXPVFu-ga=s120-c-rp-mo-ba12-br100","rating":5,"date":"2020-02-12","text":"Thanks to John for helping me with the best surprise.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNzbzZPYnNnRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICso6ObsgE%7C%7C?hl=en","owner_reply":{"text":"Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear John and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2020-02-13"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNzcmN2ejBRRRAB","author":"Kenny Wilson","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVrOqpM2yZL0rGL7vgdKwxuOmyqXtOJDgyzxg9irsXBXqYn8Se3=s120-c-rp-mo-ba12-br100","rating":5,"date":"2020-02-11","text":"Bob Poynter Jeep Chrysler, Seymour, Indiana, is my dealership! The best mechanics around! The best selection of new and used vehicles. Always willing to work with you and make things right if you feel you’ve been wronged. Give them a try- You won’t regret it!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNzcmN2ejBRRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICsrcvz0QE%7C%7C?hl=en","owner_reply":{"text":"We appreciate the kind words, Kenny. We look forward to seeing you again in the future!\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2020-02-11"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNzbW91NkhnEAE","author":"Steve and Becky Lucas","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKudjB96TrwoY9NqXbLzid8AogwsXEicvxL5SvcLYR4O2YjCg=s120-c-rp-mo-br100","rating":5,"date":"2020-01-29","text":"My Jeep has never ran better. Really good team in the service department they took care of some transmission issues and fixed a couple of leaks on the engine. Great experience and no more spots on the driveway. Thanks Joyce","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNzbW91NkhnEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICsmou6Hg%7C%7C?hl=en","owner_reply":{"text":"We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2020-01-29"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURNNF8zbFJREAE","author":"James Barnett","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVCLTnkisapSmehzq2msYRMPFhuapKMvHAdrhfm_qnwEieiuHE=s120-c-rp-mo-br100","rating":5,"date":"2020-01-10","text":"Excellent service dept. Probably why they're always super busy.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURNNF8zbFJREAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDM4_3lRQ%7C%7C?hl=en","owner_reply":{"text":"James, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future!\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2020-01-13"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURNMWZfWWRBEAE","author":"Eric Williams","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLwthu9x2aiqGsRWL4OCe0SPcImACGbh9n_sQhitu5pVFjn7A=s120-c-rp-mo-br100","rating":5,"date":"2020-01-07","text":"We purchased a Ram 2500 Pickup from Kevin Thias 9-2018. After trying to deal with other dealerships, and salesman, I would rate our experience with them top by far. No games just straight up honest deal.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURNMWZfWWRBEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDM1f_YdA%7C%7C?hl=en","owner_reply":{"text":"Hello Eric and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Kevin was there to provide you with such exceptional service! Thank you again and congratulations on your new car.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2020-01-07"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURNa3FxeGFnEAE","author":"Benny McNeely","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKsyvuJNstH96ZFtto7B0ckg4m2-ioVfAA5J5YZvvQub-TqyQ=s120-c-rp-mo-br100","rating":5,"date":"2019-12-23","text":"John Wiethoff was great to work with. Have only one follow up problem. Rear window defroster does not work. Going in Friday to get fixed.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURNa3FxeGFnEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDMkqqxag%7C%7C?hl=en","owner_reply":{"text":"Thank you for the great review, Benny. Please come visit us if you need anything else, be it service or sales.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2019-12-26"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURNa3BxX1lREAE","author":"Alejandro Garcia","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI-XoavFLGW4nZ6RC5PdJyuttCk5myb74BLQs85N_9es7UxOA=s120-c-rp-mo-br100","rating":5,"date":"2019-12-23","text":"It is always a pleasure to do business at this location. Friendly  yet professional staff , service department, parts department, you name it , I would definitely recommend this place 100%","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURNa3BxX1lREAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDMkpq_YQ%7C%7C?hl=en","owner_reply":{"text":"We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2019-12-26"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURNOUlpRk1nEAE","author":"Lucinda Gross","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLKkA-JX4debL-AlbXBtTYKa_nAzVMrczjP63Kz2_aXtYsT1g=s120-c-rp-mo-br100","rating":5,"date":"2019-12-18","text":"Yes, Kevin Thias was great to work with & John Nelson, as always, on ever purchase is great! Thank you, Michael & Lucinda  Gross","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURNOUlpRk1nEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDM9IiFMg%7C%7C?hl=en","owner_reply":{"text":"Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us.  We look forward to seeing you back again in the future. Take care!\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2019-12-19"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURNbEpEUFRREAE","author":"Ryan Kuhn","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUuHp_jdAL5b4R1PujovwrGqtXdOPxGxAOc6H62uQbg7P-kjvoS=s120-c-rp-mo-br100","rating":1,"date":"2019-12-17","text":"I had trouble getting the salesman Michael to make arrangements to get the door code and get a hole in the seat fixed.  Both of these were supposed to be done before I picked up the truck. Neither one was.   Truck was also dirty when I picked up.  The was a decent amount of tar on the passenger side also.  I won’t do business here again.  Poor customer serviced","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURNbEpEUFRREAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDMlJDPTQ%7C%7C?hl=en","owner_reply":{"text":"We appreciate you taking the time to share your experience with our dealership. we would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you!\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2019-12-17"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNJNjZ6VEl3EAE","author":"P Akemon","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVUqfrJmOfVG94jM3GFOIg9z7HDzmz2MNsc24WFuGa3CF2PFhA=s120-c-rp-mo-br100","rating":5,"date":"2019-12-09","text":"excellent service!  I can always count on my vehicle being serviced correctly when I take it to Bob Poynter.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNJNjZ6VEl3EAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICI66zTIw%7C%7C?hl=en","owner_reply":{"text":"We sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2019-12-09"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNNdThPSEFREAE","author":"Meghan Beard","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUaC2OZatMVGYwg1EPECGMYfyFl1Y4-aTLBJMTimd-hjcDpZU9z=s120-c-rp-mo-br100","rating":5,"date":"2019-12-07","text":"They made the buying process quick and easy with no hiccups! Highly recommend!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNNdThPSEFREAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICMu8OHAQ%7C%7C?hl=en","owner_reply":{"text":"Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2019-12-09"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNnaGRhVXNBRRAB","author":"slamin81","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVBTe2r3u1nMo7eIoDDVrka033TX9hi5KIzhIh-xIHLY_V57Zcg=s120-c-rp-mo-br100","rating":4,"date":"2019-12-03","text":"Overall a good experience, gave us a rental,done a good job on our jeep,, also helped a little with overall cost,","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNnaGRhVXNBRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICghdaUsAE%7C%7C?hl=en","owner_reply":{"text":"Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2019-12-09"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUQwNFpuUnN3RRAB","author":"Ruthann McKinney","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKfk5mkQqrL7ga9h8U30pv5TDYpwWu-aGGYvEPCUhQPQfH4=s120-c-rp-mo-ba12-br100","rating":3,"date":"2019-11-08","text":"Service was good but not happy with price of oil change. They used synthetic oil which took my bill to just under $68. Always used standard oil in the past and wasn't asked/ told about the change. I will be learning to change my own oil now.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQwNFpuUnN3RRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgID04ZnRswE%7C%7C?hl=en","owner_reply":{"text":"Ruthann,we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2019-11-11"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUQwM29yVENREAE","author":"Angel Ballard","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJqLJpF95yahY6FqFFdTEkv4f9GnSJB0rLDpQymFV6Bv0R3yQ=s120-c-rp-mo-br100","rating":5,"date":"2019-11-06","text":"Great service, very friendly.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQwM29yVENREAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgID03orTCQ%7C%7C?hl=en","owner_reply":{"text":"We appreciate the kind words, Angel. We look forward to seeing you again in the future!\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2019-11-06"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUQwMHRUOHdnRRAB","author":"Tasha Young","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJwZuZJcDTNFWZwNGdHXl6JtFLT9A-vZzunseB87ILFOCFR1g=s120-c-rp-mo-br100","rating":5,"date":"2019-10-30","text":"Recently purchased a 2018 dodge journey from them and had a great experience nice, friendly group... Thanks to trent turner for his help.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQwMHRUOHdnRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgID00tT8wgE%7C%7C?hl=en","owner_reply":{"text":"Hello Tasha and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Trent was there to provide you with such exceptional service! Thank you again and congratulations on your new car.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2019-10-31"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUQwMHNDYll3EAE","author":"bobby carr","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKzkVOGWTi28FolaqcLzc14MxrVr2T5NQgvQ2ZlhyjAXFRgTw=s120-c-rp-mo-br100","rating":5,"date":"2019-10-29","text":"The service was very fast and the people are wonderful to work with. Will definitely be going back when its time to upgrade my wife's vehicle","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQwMHNDYll3EAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgID00sCbYw%7C%7C?hl=en","owner_reply":{"text":"Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2019-10-31"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUQwa28td0pBEAE","author":"Matt McKinley","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUjKaGcOnKI_70R7LsHSzqEmMH6IeBGrNJ9-wGrVCvU99eqEUs=s120-c-rp-mo-ba12-br100","rating":5,"date":"2019-10-29","text":"Great to deal with no pressure sales.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQwa28td0pBEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgID0ko-wJA%7C%7C?hl=en","owner_reply":{"text":"It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Bob Poynter Chrysler Dodge Jeep Ram Fiat of Seymour. Thank you so much for your business and please let us know if there's anything else we can do for you.\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2019-10-31"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUM0dWRqNVpBEAE","author":"Ramy Mesiha","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKdwBhWdtHJeRnzUqHO7Z790yJeUs0ih7X2n7pO9bLfCSyOdQ=s120-c-rp-mo-ba12-br100","rating":5,"date":"2019-10-15","text":"I had an excellent experience dealing with the service department. Will Smith a d Pharrell are awesome, easy to work with, customer drive, and care about doing the right thing. I had other dealers look at my issue and claim it’s normal, but with Will and Pharrell they listened, did their due diligence, and confirmed I have an issue that need to be addressed - they followed proper troubleshooting and investigation to determine whether my concern was legit or not.\nThank you!\n\n6/21 update:\nI can’t say enough about the excellent service I have received from Will, Pharrell, Pat, and Josh. You guys are awesome. The noise issue has been resolved. You are customer driven, caring and easy to deal with, always maintaining a positive attitude, very professional, friendly, knowledgeable, flexible, and you go far an beyond to meet and exceed the customer expectations.\nAll my future maintenance and service work will take place at Bob Poynter Seymour - great customer service experience makes a huge difference - thank you so much.\nThank You!\n\n10/15 update:\nAs always, I couldn’t be more pleased with the service department, Joyce, Pharrell, Pat, and Josh are always outstanding, friendly, professional, experienced, knowledgeable, and customer driven. I had my brakes serviced and I couldn’t be any happier - thank you!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM0dWRqNVpBEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIC4udj5ZA%7C%7C?hl=en","owner_reply":{"text":"We love hearing from our customers so thank you for taking the time to write this glowing feedback. It's wonderful to hear that Will and Pharrell were able to provide you with an excellent experience! We really appreciate this feedback and we will share it with the team. Thank you and if you have any questions about the work that was done please feel free to contact us.\n\nBest regards, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2019-06-06"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUMweWVQcnJRRRAB","author":"Matthew Horn","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVjhVjw7W0NYyeSLDLAKmsLLrvUbvCAdRUjxyf40Qr5DYbkDxMZ=s120-c-rp-mo-ba12-br100","rating":5,"date":"2019-10-01","text":"Very friendly staff, quick process, filled up the gas tank and gave it a car wash before I left the lot","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMweWVQcnJRRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIC0yePrrQE%7C%7C?hl=en","owner_reply":{"text":"Hello Matthew and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again!\n\nSincerely,\nTony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2019-10-02"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUMwa29hLUNBEAE","author":"H-town C","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWZ98hVvQrdW-Gu1xBBKkyo8XV_kokcwXZkV_h03oe_GYMVPE5n=s120-c-rp-mo-ba12-br100","rating":5,"date":"2019-09-20","text":"Working close by from out of state and my keyfob goes haywire. They took care of me in u der an hour . Thank you so much !","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMwa29hLUNBEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIC0koa-CA%7C%7C?hl=en","owner_reply":{"text":"Thanks for the great review! Please come visit us if you need anything else, be it service or sales.\nBest, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2019-09-24"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURncV82ZVh3EAE","author":"Novalee Smith","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK7821fdRyLn2cz6d5eaIayD3zMa1qNMZiqhVQ5XGUjBHINKg=s120-c-rp-mo-br100","rating":4,"date":"2019-09-10","text":"People talk to you as a person and don't try ram sales down your throat.but if you're interested there well prepared to talk deals","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURncV82ZVh3EAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDgq_6eXw%7C%7C?hl=en","owner_reply":{"text":"Thank you for writing about your visit with us! I am happy to hear that we were able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns.\n\nBest regards, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2019-10-04"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURVenFEUzlnRRAB","author":"Roy Lilly","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKBK0nDy1MOhb6egpNMQVLmByvb9Am6QM5fCHP2j2FMjVpm-w=s120-c-rp-mo-ba12-br100","rating":5,"date":"2019-08-23","text":"Very pleasant atmosphere, no pressure at all. By far the best car buying experience we have ever had. Would recommend to a friend and would buy from Kevin Thias.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURVenFEUzlnRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDUzqDS9gE%7C%7C?hl=en","owner_reply":{"text":"It was a pleasure to read about your car buying experience working with us, Roy. It's delightful to know that Kevin and our sales team were able to provide you with such a pressure free and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future!\n\nBest regards, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2019-08-26"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURVN09QRTZBRRAB","author":"Raymond Estes","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKxDU9gHeV8RkmC-z37K1rNQXnf3P0qt8wXiYCIxq6D7Fh_gQ=s120-c-rp-mo-br100","rating":4,"date":"2019-08-16","text":"Fast friendly service and very helpful","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURVN09QRTZBRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDU7OPE6AE%7C%7C?hl=en","owner_reply":{"text":"Thanks for your outstanding review! We're glad to hear that our team was fast, friendly, and helpful! Please let us know if there's anything else we can do for you.\n\nBest regards, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2019-08-19"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURVcEt1M0lBEAE","author":"Kelly Crecelius","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXo8CfskRz01-kWPivS0RbYAxkPapeFDadNBGvT-V_5Sn-zjNxp=s120-c-rp-mo-ba12-br100","rating":5,"date":"2019-08-14","text":"We bought my husband's car here 4 years ago, and hes had problems out of it since. Salespeople were helpful and not too pushy then. They are always quick and professional when we take our vehicles here for service now. Best Bob Poynter location in town.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURVcEt1M0lBEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDUpKu3IA%7C%7C?hl=en","owner_reply":{"text":"We appreciate your marvelous feedback, Kelly. It's our commitment to ensure quality customer care by providing quick, professional, and pressure free service to our guests. Please come see us for any future needs. Thanks again!\n\nBest regards, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2019-08-15"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNVOGEzcTZBRRAB","author":"Dan & Melanie Chalut","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXtTnuFeHOISqM9TrjehTXwrC8_RGjLGnjR4Gz-QRAWxb3yoA=s120-c-rp-mo-ba12-br100","rating":5,"date":"2019-07-27","text":"Great people! Salesman was very helpful,bought a car in less than 1 hour,and out the door. Awesome!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNVOGEzcTZBRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICU8a3q6AE%7C%7C?hl=en","owner_reply":{"text":"Thank you so much for taking the time to share your feedback with us!  We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.\n\nBest regards, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2019-07-30"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNnOHJPeFpnEAE","author":"Greg Henson","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXep0dchaWbsLV0m3X5lxXnizvFOYBkEMG9rXrvKesY5bSr_QiM=s120-c-rp-mo-ba12-br100","rating":5,"date":"2019-07-25","text":"All your Chrysler Dodge Ram and Jeep needs","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNnOHJPeFpnEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICg8rOxZg%7C%7C?hl=en","owner_reply":{"text":"We appreciate the kind words, Greg. We look forward to seeing you again in the future!\n\nBest regards, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2019-07-25"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNVN3RhWmt3RRAB","author":"Ben Slaton","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLQYJHxfN5mxg9d578ntbDLd1X98UQQ0RgOqQFQBHEXFEJYmg=s120-c-rp-mo-br100","rating":5,"date":"2019-07-24","text":"John Wiethoff was friendly and not pushy. We were able to buy a new JEEP at fair price and were in and out in under two hours.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNVN3RhWmt3RRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICU7taZkwE%7C%7C?hl=en","owner_reply":{"text":"Thank you for taking the time to write about your experience. It's great to know John was able to provide you with a friendly, efficient, and pressure-free buying experience. Please feel free to call or stop by if there is anything else we can do to help you. Enjoy your new Jeep!\n\nBest regards, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2019-07-25"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURrajhXVTV3RRAB","author":"Glenn Strickland","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVAJtBx5sDj36X_XVWombDffX4BMfUE9MKGPZRKivcGj_g9BGxp=s120-c-rp-mo-ba12-br100","rating":5,"date":"2019-07-11","text":"Good people, good service .","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURrajhXVTV3RRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDkj8WU5wE%7C%7C?hl=en","owner_reply":{"text":"Thank you so much for taking the time to write such great feedback. Please don't hesitate to reach out if you have any further questions or needs.\n\nBest regards, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2019-07-15"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURrZzZETDBRRRAB","author":"Missy Breedlove","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXITpkFt93ZvNm90PN_i4tgUxq0_kc2Q7gdsOnDVoi6sVYjyoBisQ=s120-c-rp-mo-ba12-br100","rating":5,"date":"2019-07-05","text":"Always a pleasure to work with. John has always treated us well.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURrZzZETDBRRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDkg6DL0QE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your kind words! John is a great asset and we appreciate him for always giving you that comfort during your experience! We thank you again and we look forward to servicing you again in the future!\n\nBest regards, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2019-07-08"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURra1p1ODBnRRAB","author":"Marge Mudon","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocINAnBsfzO3MWDFbVFRoth1Tl36yj31hKXuEh5UdNiOehy1EA=s120-c-rp-mo-br100","rating":5,"date":"2019-06-28","text":"What a day! My son & I drove all the way from Indianapolis to Bob Poynter in Seymour to drool over my dream truck, a Ram 1500 Rebel. We were greeted immediately, shown the truck, took a test drive & knew that it was the “One”. Throughout the purchase process there was absolutely no pressure. From talking numbers, getting doable financing, filling out paperwork & taking delivery, every aspect was quick, efficient & respectful. They even went above and beyond by arranging to have my trade-in picked up at my home since we hadn’t driven it there.\n\nTrent Turner, Kyle Smart & Kevin Schickel made this the BEST vehicle purchase I have ever experienced by paying close attention to every detail of the process. I got a fair purchase price, a good trade-in value, great financing & an exceptional buying experience. I highly recommend this “dream team” to anyone who wants to be treated like they are their “one & only” customer. Thanks again, Marge Mudon.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURra1p1ODBnRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDkkZu80gE%7C%7C?hl=en","owner_reply":{"text":"Marge, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear Trent, Kyle, and Kevin were able to go above and beyond your expectations and provide you with the best car buying experience. Feel free to call or stop by if there's anything else we can do for you.\n\nBest regards, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2019-07-01"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURrakxUbWdBRRAB","author":"Mrs. C.","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUom9zsJEr-hHGDqBOLEtFF0vMCFR23k4z74kBTPAFmXuv4pEOQKw=s120-c-rp-mo-ba12-br100","rating":5,"date":"2019-06-24","text":"Michael greeted us within minutes of getting out of our vehicle. He is friendly and knowledgeable. We'll be back!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURrakxUbWdBRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDkjLTmgAE%7C%7C?hl=en","owner_reply":{"text":"Hello Lora, and thank you for this great review! We're excited to hear that Michael took care of you! He is a great asset and we appreciate all he does. We look forward to working with you again in the future!\n\nBest regards, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2019-06-25"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNraGVESGhBRRAB","author":"Merrinth Holland","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIblVmHq7dN73ZiLlm8IExeyXDlgo_27acvkANvvyn_37JADCE=s120-c-rp-mo-ba12-br100","rating":5,"date":"2019-06-22","text":"Great staff and service.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNraGVESGhBRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICkheDHhAE%7C%7C?hl=en","owner_reply":{"text":"Thank you so much for your review! We really appreciate your business and are so happy that we could provide great service to you and your vehicle. We look forward to serving you again!\n\nBest regards, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2019-06-25"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUM0elBQdHBBRRAB","author":"Vanessa Bustos","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUCv1CTkBcPxwWkWO7KKAhf35M1V9BnsZoLl8vDO2U0mr1jyU7nKA=s120-c-rp-mo-br100","rating":5,"date":"2019-06-04","text":"I inquired about a Jeep Compass through their website and right away I was contacted by their automated text system. However,  Michael Maxie took over the conversation and texted me directly. We quickly set up a time to go see the Jeep. Being my first time buying a car, I was nervous. However, the process was quick and went smoothly. Michael was sure to explain everything and answer any questions. He was not pushy when we were trying to make a decision. Overall, great experience and I would recommend anyone to go here! Ask for Michael Maxie!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM0elBQdHBBRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIC4zPPtpAE%7C%7C?hl=en","owner_reply":{"text":"It was a pleasure to read about your first buying experience working with Michael. Congratulations on your new Jeep Compass! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future!\n\nBest regards, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com","date":"2019-06-06"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURZdTh1Z01nEAE","author":"Jeffrey Stegemiller","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLT842fl89TgRsCm9K35xAcKMsr1DCMsYpuMIxYEhov0Tbgog=s120-c-rp-mo-br100","rating":5,"date":"2019-05-24","text":"great timely friendly service!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURZdTh1Z01nEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDYu8ugMg%7C%7C?hl=en","owner_reply":{"text":"We appreciate you for taking the time to give our dealership such an excellent star rating. Please don’t hesitate to contact or visit us if you need anything else.\n\nBest regards, Tony Starkey TStarkey@bobpoynter.com","date":"2019-06-04"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURZNi0zRkt3EAE","author":"Bill Bailey","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLChE9qs8cxBhfkhI619pkakSi-DPDk_uEE3IvHipRsS429RQ=s120-c-rp-mo-ba12-br100","rating":2,"date":"2019-05-23","text":"1 hour scheduled repair.  3 hours to do.  Told would be given free oil change due to waiting so long.  Left without being given any coupon for the oil change.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURZNi0zRkt3EAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDY6-3FKw%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURZMDVuTmpnRRAB","author":"Hartlee Wagner","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXOUXPmtQNJcJd_ddB8bArH6A-SiGOQvE-7Dw-LAj1HwV7s_P3d=s120-c-rp-mo-br100","rating":5,"date":"2019-05-21","text":"Bob Poynter’s really cares about their customers and making things right.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURZMDVuTmpnRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDY05nNjgE%7C%7C?hl=en","owner_reply":{"text":"Thank you for stopping by to leave this  review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. We are happy to see that your visit reflects these values. Give us a call if you have any further questions!\n\nBest regards, Tony Starkey TStarkey@bobpoynter.com","date":"2019-06-04"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNZd3V1dDNBRRAB","author":"Krystal Nolan","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjX0dk2tkwmwEt4R5bhXXhYqFlzsUE-VW2Jnp2zcb8amLoqMpW1DMg=s120-c-rp-mo-br100","rating":5,"date":"2019-05-15","text":"Fast quick service. Finally found and fixed what was rattling underneath. The best thing is had an issue that was fixed under warranty over a year ago and it happened again. Warranty didnt want to cover the reoccurring issue but the dealership fixed it anyway. They said they appreciate us as a customer and didnt want to loose us. Awsome!!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNZd3V1dDNBRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICYwuut3AE%7C%7C?hl=en","owner_reply":{"text":"Thank you for stopping by to leave this  review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. Give us a call if you have any further questions!\n\nBest regards, Tony Starkey TStarkey@bobpoynter.com","date":"2019-06-04"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURZaW83OUdREAE","author":"mike bevers","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVw8SU75KQfVz0sKW6s-NuhBur-kIscGxum23C0Rpj2013UulHD=s120-c-rp-mo-ba12-br100","rating":5,"date":"2019-05-06","text":"Work was done well and quickly  ... would recommend anyone to go","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURZaW83OUdREAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDYio79GQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURZcElLQXp3RRAB","author":"Richard Pugh","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUFMpjEJnc-HTF3rmyYXjokEq4Sa0yxmhawmMy9dZsJM0QAjLkxeQ=s120-c-rp-mo-ba12-br100","rating":5,"date":"2019-04-30","text":"Picking up my trucks this week.  Great deal","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURZcElLQXp3RRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDYpIKAzwE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURZc05yajNBRRAB","author":"Trish J","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIFqkR8E5KZ5_n7QCQpWGZU9kRcPuG8-moc9Gy6ib1J7o2ppA=s120-c-rp-mo-ba12-br100","rating":5,"date":"2019-04-26","text":"My experience was awesome. Very courteous group in the service group. Farrell was so great!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURZc05yajNBRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDYsNrj3AE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURBNy1QMnJ3RRAB","author":"Melody Austerman","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjX4zBaBeKwVHzAQQgCW7KBXyaGSUY1XFo1rTtBy26dn3DM_BPMFHQ=s120-c-rp-mo-ba12-br100","rating":5,"date":"2019-04-23","text":"I am very pleased with my car and my overall experience with rick and nick they are awesome the service is great !!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURBNy1QMnJ3RRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDA7-P2rwE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNZNjRHR0tREAE","author":"Michael Hall","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJqofci35WzR2vjGj0zI2JdwHzYJ4pRWgzcM-GxM4-lCfMKuw=s120-c-rp-mo-ba12-br100","rating":4,"date":"2019-04-20","text":"I've bought two cars from here in the last 6 years.  Goid place","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNZNjRHR0tREAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICY64GGKQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNZMmFXUS13RRAB","author":"Kristin Luedeman","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIbGrrO8KxYQmimROzNttetU4YSp614eXkA4Iz3g7C4kmkQhw=s120-c-rp-mo-br100","rating":1,"date":"2019-04-15","text":"Terrible Service Dept.\n\nStrike 1\nTook a Dodge Avenger to them to get key made they said it needed a computer. So I took it to Ace to have another key made. 10 Min $80.\n\nStrike 2\nTook a PT Cruiser to them and they said it needed a transmission body. $1100 quote. Took it to another shop and it was a $30.00 wire that needed fixed.\n\nStrike 3\nTook a Pacific to them because some broke the lock cylinder.\nCalled me and said it needed modilizer. 365.00. I said ok do it.\nCalled back and said it need a lock Cylinder $145.00. I said ok get it fixed.\nCalled back again and said it needed a TPM $1100.00. Basical paid they $ $565.00 for nothing because I wouldn’t let them throw another part at it. Towed it there and then had to tow it away from there.\nThese guys don’t have a clue on diagnostics of a car. Save your money and go somewhere else.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNZMmFXUS13RRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICY2aWQ-wE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNZNE1YUnNnRRAB","author":"Jim Bowden","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXtvwU_nd0knnSEBb5RuYd_fD_zjwo3njoH9ei5PVGod1fiaKTO=s120-c-rp-mo-ba12-br100","rating":5,"date":"2019-03-29","text":"Made contact with Michael Maxie through email. He provided the information I needed about a RAM truck the dealership had in a  short period of time from my initial inquiry. His information made me make the trip from Indianapolis to Seymour worth the drive.\n\nMr. Maxie did a great job explaining the features of the 2019 RAM to me.\n\nMr. Maxie made the deal easy and fast. Kyle was able to finalize the numbers on my old truck and the financing.\n\nBoth Mr. Maxie and Kyle were a pleasure to work with.\n\nGo see Michael. He is a very knowledgeable about the brand. His straight forward approach was refreshing in the car buying world.  A great asset to the Poynter Group and the RAM brand. I would recommend Mr. Maxie  to anyone of my family and friends.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNZNE1YUnNnRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICY4MXRsgE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURvajREa1JREAE","author":"Regina Baker","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUyW7pEBhYMdaftHAUSaKXz7OQNiy_D-9XwuXMv13jbTz3V4lA=s120-c-rp-mo-br100","rating":5,"date":"2019-03-25","text":"Gray Nelson and Trent Turner were both awesome . Gray did a great job pointing Trent in the right direction for our car needs and Trent was making sure I went home in a new car. I love my new car 😃","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURvajREa1JREAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDoj4DkRQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURvbzZMWlNREAE","author":"Fred Underwood","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIvio-lreTnA2ICqG8thCQUSHujjTILuVXc7FvtXTMonItqdw=s120-c-rp-mo-br100","rating":5,"date":"2019-03-19","text":"Good people, good job!!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURvbzZMWlNREAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDoo6LZSQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURvLUp1RVZnEAE","author":"Kelley Fisher","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKSqEtE-P2U2BauKMfTY1jXIbvYHZtWi0k8GQtHGr0P4NtvAg=s120-c-rp-mo-br100","rating":5,"date":"2019-03-12","text":"My sales rep Trent Turner went above and beyond, getting information and additional pictures to me and responding to text after business hours. He made arrangements for me to thoroughly inspect the vehicle on site and made it easy to do business and make the deal.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURvLUp1RVZnEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDo-JuEVg%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURvLUx6eEtREAE","author":"Megan McIntire","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKKZzWWqxxFoYxrYYqkq32IdpufK-PE42COOhfYWsGIRE-Gzw=s120-c-rp-mo-ba12-br100","rating":5,"date":"2019-03-11","text":"I’ve been to This Bob Poynter location two times in the last three months and have been completely satisfied on both occasions! Both times my car had to stay a few days for the repairs that were needed and both times I was given a vehicle to use while mine was with them. The vehicles were very nice brand new Jeep models which really sweetened the deal. The pricing is reasonable but the customer care beats all. I’ll definitely be returning for all my Jeep needs, and I highly recommend to anyone who’s needing maintenance done or you just wanna see some super nice Jeeps to go visit Bob Poynter Chrysler Dodge Jeep Ram Fiat of Seymour :)","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURvLUx6eEtREAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDo-LzxKQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURvLU1UaTRnRRAB","author":"Jason Harris","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjW2P7U-E5IoNRadVOmpmZG6PJ7PN_dlqMHi50l0LZhiQzoUrmp-=s120-c-rp-mo-ba12-br100","rating":5,"date":"2019-03-11","text":"Good customer service. Friendly and up front on prices. Will take care of you after the sale.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURvLU1UaTRnRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDo-MTi4gE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURvd0xpdzh3RRAB","author":"Mike Brewster","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJeS2THnuVYeQ937fwriY2PxIylxXupaIk7AMngvcEjwW1jcg=s120-c-rp-mo-br100","rating":2,"date":"2019-03-07","text":"Never have them work on a diesel","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURvd0xpdzh3RRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDowLiw8wE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNvejlEYVB3EAE","author":"jim bolton","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLkWnf6fzxetM-bfgB9VU3xjlhQv6KSHWHjvBeB51rENuTVXQ=s120-c-rp-mo-br100","rating":5,"date":"2019-03-05","text":"Great place to buy a truck","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNvejlEYVB3EAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICoz9DaPw%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNveDZIazNRRRAB","author":"Kristy Lane","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJGzKJZ7F0WAvrv82eUp6FSR0C_cFizAZfa9C-2XdqBuKp6lg=s120-c-rp-mo-br100","rating":5,"date":"2019-03-03","text":"I had a to find  gracious time in the air oh yes payback a little hype babyish you have a blast","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNveDZIazNRRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICox6Hk3QE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNvLTltck9nEAE","author":"Terry Fordice","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVyQtUruOtAGSMOpqw1gfS9PwPX8Ac9CUMe6ElUB-1u9JEAte8=s120-c-rp-mo-ba12-br100","rating":5,"date":"2019-03-02","text":"Always a great experience working with Trent Turner. He always finds a way to get it done.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNvLTltck9nEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICo-9mrOg%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNveUlySS1RRRAB","author":"Buddina Vanantwerp","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLexHFi2dm7pWTPd0KOR5QYOhIpfNRX4ertMaohAj1G8CfSZA=s120-c-rp-mo-ba12-br100","rating":5,"date":"2019-02-28","text":"Great people, Pat and Joyce do great work, treat people right, recommend this place always","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNveUlySS1RRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICoyIrI-QE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNvazZ1dmpnRRAB","author":"Lynnette Dunn","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJxiD9ZWhg34khRPmeNOzCiRuzm_OhqOV1Qx_EzSjjsJjvrMw=s120-c-rp-mo-br100","rating":5,"date":"2019-02-27","text":"Kevin was a great help. I told them what I wanted to pay and he made sure I was able to find the truck I loved.  Very pleased with how much they helped me. I would definitely recommend.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNvazZ1dmpnRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICok6uvjgE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNvb19mdEtnEAE","author":"Don Egan","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjU9gs9M-IfDGGQlHi7kUalHAMqpsHiQucqcN0QE3JD6rr9U9xw=s120-c-rp-mo-ba12-br100","rating":5,"date":"2019-02-26","text":"Second time buyer at this dealership. The staff is always friendly, and knowledgeable and care about us the customer. Thanks again for your assistance with the new Jeep.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNvb19mdEtnEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICoo_ftKg%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURJbC1MeHF3RRAB","author":"John Brummett","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJdM8-7MU5bxPp6m5k96FBKc_vjbTQwNxpA0XIa8-3kiaZ7wA=s120-c-rp-mo-br100","rating":5,"date":"2019-02-25","text":"Kevin was awesome to work with, we were able to get a great deal worked out.  I will be returning to Poynters for our future vehicle purchases.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURJbC1MeHF3RRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDIl-LxqwE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNvb2J1Ujd3RRAB","author":"Adam Lucas","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXdbuI2KJ2d936fI65YUaFe0tNueCFgBdbYs9a-9DVxVvl3tOp2=s120-c-rp-mo-br100","rating":5,"date":"2019-02-19","text":"Just picked up a new Jeep Renegade this evening, and was super impressed with Michael Maxie. I reached out last week via AutoTrader, and Michael quickly responded to my email, which prompted me to call him. After telling him what I was looking for, and what I was looking to spend, he text me a couple of options that fit my need. Over the next few days he quickly answered my questions via text, and had me all but ready to roll by the time I hit the lot (which is over an hour drive). Michael made my first new car purchase a great one, I'd definitely recommend to anyone in the market for a new car.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNvb2J1Ujd3RRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICoobuR7wE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNva2JqZ3ZBRRAB","author":"Jana Gray","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUa-434_OODZhsMlR-7CfJCT90B2RKLWQYYMwS6P8zdSeIUKpjV0A=s120-c-rp-mo-br100","rating":5,"date":"2019-02-19","text":"Fantastic old fashioned customer service!  Our salesperson, Michael, went above and beyond to make sure the vehicles we were interested in were up front and ready to test drive. We were on a time schedule when we visited, and his conscientious effort in making all things ready for us really impressed us.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNva2JqZ3ZBRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICokbjgvAE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNva1ppdWxRRRAB","author":"John Tingley","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUoZhS6OS18g43jHzm4R_9LtaIDr4x0wPB9HHxoJsqW8x70lnvo=s120-c-rp-mo-ba12-br100","rating":5,"date":"2019-02-19","text":"online purchase and they delivered 3 hrs away.  fastest paperwork ever to buy a vehicle.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNva1ppdWxRRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICokZiulQE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNvaG9LdGVnEAE","author":"Drew Minett","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVwDx5numFP8BXrkcqtexo8yEImulJTbXFVGBVk1ix7qcysVvXO=s120-c-rp-mo-br100","rating":1,"date":"2019-02-12","text":"Extremely rude to my wife on the phone when she was asking about our warranty being up. They canceled two of our appointments and we rescheduled for a third almost three weeks later. Our warranty was up by 154 miles. They wouldn't work with us at all. Spoke with Rod twice and he was beyond rude with us!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNvaG9LdGVnEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICohoKteg%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNvMnVUbDh3RRAB","author":"Steve Weaver","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLqllXNBNfelUbk6sluEMUy5cMBRe9FmCl7F28mQJ3Kd0jVsg=s120-c-rp-mo-br100","rating":5,"date":"2019-02-11","text":"The people in service are the best i have ever worked with in getteing my car worked on. Keep up the great work","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNvMnVUbDh3RRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICo2uTl8wE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNvMnVpNFZBEAE","author":"Shannon Childers","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKmGiPLpZmER6ONeAJCTagLI0V0bo7dTt4ZXvyR5dybe6N0CQ=s120-c-rp-mo-ba12-br100","rating":5,"date":"2019-02-11","text":"Outstanding and friendly service!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNvMnVpNFZBEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICo2ui4VA%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURJME4zV09BEAE","author":"Gabe Smith","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWnyhzzh1ZqY5EUc7f0Rttci3wG7Z96-Zz6Scefb9vFsobBnJE=s120-c-rp-mo-ba12-br100","rating":4,"date":"2019-02-06","text":"Nice waiting area for service.  Parts being ordered so will have to wait to review service experience.   Payed $60 inspection costs and went home. Called back today 2/6/2019 was waiting for about 2 months and the part was in. I don't when it got there but they never called me.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURJME4zV09BEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDI0N3WOA%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURJMzRiNzRRRRAB","author":"shelley hackman","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKQNbLaxF_vpsCHH9Z2se79IB6sHs9sTtAfO3inWSdFa6jNvQ=s120-c-rp-mo-br100","rating":5,"date":"2019-01-31","text":"Great customer service provided by Farrell.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURJMzRiNzRRRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDI34b74QE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURJLTZtT3pBRRAB","author":"Jamie Buxton","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLAUTol-d5PmFko9ltD41f-bi3UHRBu1CfIWOFT_uPRIvcrPA=s120-c-rp-mo-br100","rating":5,"date":"2019-01-23","text":"Great experience. Very friendly helpful people. Has very great deals. 100% reccomend","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURJLTZtT3pBRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDI-6mOzAE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURJanUzWExnEAE","author":"Steve Spears","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXBFQSeU6bucGQONDfAImsuySbTAiRDM7JtG-YJlzsXwDSYCarYCw=s120-c-rp-mo-ba12-br100","rating":5,"date":"2019-01-04","text":"Went to look at a vehicle.   John greeted me.   He was open about the vehicle and the issues.   I am looking at a used car.   Spoke with the sales manager about my trade.   He offered a very fair trade in value.   Haven't decided on the car, but the dealership experience was positive all the way around.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURJanUzWExnEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDIju3XLg%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURJcXRYczFRRRAB","author":"Ron Stidham","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLwv2jPbmzrSdLQefYizbmGrhPlFZc0-OdZni2IyOkJUleh4g=s120-c-rp-mo-br100","rating":1,"date":"2018-12-30","text":"Rip off","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURJcXRYczFRRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDIqtXs1QE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNJNzlqbDdBRRAB","author":"Amy Cockerham","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUiMmGYGJfCabA94evNASlksdx8wS10aHo-m4S0EO1kI1kDfFxC=s120-c-rp-mo-br100","rating":5,"date":"2018-12-13","text":"Always had wonderful customer service. Very friendly and warm. Would highly recommend","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNJNzlqbDdBRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICI79jl7AE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURRbzRiMjZRRRAB","author":"Cathy McKinney","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjX9TMJjktvXWV68ibtxmm7WMcYOHpdyDZgzhhVIf7BL_iChOD0Vkw=s120-c-rp-mo-br100","rating":5,"date":"2018-12-13","text":"Trent Turner was very attentive and efficient.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURRbzRiMjZRRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDQo4b26QE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNJamF6c2FREAE","author":"Paul Richardson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKm6hokgtpqPLmS5hdSk8qklp6s1JVV3wySsT643IW1_-Cnlw=s120-c-rp-mo-br100","rating":5,"date":"2018-11-30","text":"As always, Bob Poynter's did a quick, efficient job on my vehicle.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNJamF6c2FREAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICIjazsaQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNJaGYtT1VREAE","author":"Susie Terrell","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL7FJximkeEcWwk3SurIuDOn5kgmz-mBMwRCJh6WwA-OKhcBQ=s120-c-rp-mo-br100","rating":5,"date":"2018-11-26","text":"I had a knowledgeable salesman. I love the vehicle we bought. Everyone should check out Bob Poynter Dodge Jeep Seymour in talk to Kevin Thias","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNJaGYtT1VREAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICIhf-OUQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNJMnNXQmxBRRAB","author":"Brenda Reese-pennie","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJXNkx9bSblTQwVlklYrh2jyvkHl4NkkRYkcJb1IxyNJflrzfM=s120-c-rp-mo-ba12-br100","rating":4,"date":"2018-11-09","text":"The waiting was too long due to error communication. Both our faults","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNJMnNXQmxBRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICI2sWBlAE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNJNm9mT2dRRRAB","author":"David Harrison","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJGOHHb92s2xhA_QqmbC5fM6rk7Gc8Xh_3lIGzy1MqYUAK5ww=s120-c-rp-mo-br100","rating":5,"date":"2018-11-08","text":"Very fast very friendly","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNJNm9mT2dRRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICI6ofOgQE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNJa3V6QVJREAE","author":"Jim Dougherty","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUtog_xwfumISmSZcbzoPiVGDduhgtX4QogsA3FSIOtJxVVF7Xm=s120-c-rp-mo-ba12-br100","rating":3,"date":"2018-11-04","text":"The people are great. Was a little disappointed that the vehicle I purchased still needed work after being inspected by their service department. And the brakes are making warning track sounds but they dealer paperwork shows the brakes were done on the vehicle. The car is 10 years old so I expect a little work might need to be done, but the brake issue gives me pause.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNJa3V6QVJREAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICIkuzARQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURBdWVqM1F3EAE","author":"Allison Doty","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXqu1UNi83tXw4HK43OHAMi-EO06V5MXdTNRHlzg5uAL20Lk5Mm=s120-c-rp-mo-br100","rating":1,"date":"2018-08-31","text":"DO NOT SUPPORT THIS CROOKED PLACE.\nLied And Tried To Trick Us.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURBdWVqM1F3EAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDAuej3Qw%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURRcUxLQkdREAE","author":"Joshua D","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVgXMlJNXe68PTxfIgCpdLYJI3BWJNCurodsg0lJjByffsXEyDz=s120-c-rp-mo-ba12-br100","rating":1,"date":"2018-08-29","text":"Be warned folks!\nThis place is a Bait And Switch Place.\nThey list vehicles for less than they will actually sell them for just to get calls and people in the door. They will even lead you on for a while. However, as soon as they feel they have you buying in SNATCH!!!! Oops. We found out there was a pricing error. Here is the right price. Over $5,000 More. So sorry about that. Lets look over here at something else.\nJust Dishonest And Wrong.\nSo I totally agree with all of the other negative reviews that this place has got on all the review sites. Seen it first hand. Knowingly lying to people along with treating women badly (as I have heard lots of other people) is just wrong on so many levels and none of us should support it no matter what, because it will be you if you give them a chance. Go Elsewhere!!!!! STAY AS FAR AWAY FROM THIS PLACE AS YOU CAN.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURRcUxLQkdREAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDQqLKBGQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUN3eHM3bGNBEAE","author":"Dragisa Smiljkovic","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIGGkbykW7cItEWJR7a2iHkmwtSOQ8--MaECy7sPWCZzR702Q=s120-c-rp-mo-br100","rating":5,"date":"2018-08-29","text":"Excellent customer service! The staff is very friendly and helping especially Pat and Tudor.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN3eHM3bGNBEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICwxs7lcA%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNBc09iaC1nRRAB","author":"Milligan The Snow Leopard","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVbChFizHjER6Pp0y76bJEakxsVulviIDPrO-2RZ4-iOUuNCKDw=s120-c-rp-mo-br100","rating":5,"date":"2018-08-26","text":"I was very pleased with the salesman who sold me my new car. If I were to recommend someone a place to buy a car it would be here.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNBc09iaC1nRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICAsObh-gE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNBMWRxa2ZnEAE","author":"Charles canter","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLL_DUcVq51hjUgHqB0nw-ZjLIxl1FGbKpgjp9lk0T3K_DLQg=s120-c-rp-mo-br100","rating":5,"date":"2018-08-19","text":"fantastic service associates. Service on time as promised.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNBMWRxa2ZnEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICA1dqkfg%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURBM09DLTFnRRAB","author":"Stephanie Kelley","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUsL8k3V5JAY4jjZMRrG3U1OiLGLRrsSI9discJCbeiaHlkFzNnXg=s120-c-rp-mo-br100","rating":5,"date":"2018-08-18","text":"Friendly and fast service!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURBM09DLTFnRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDA3OC-1gE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURncUp5bVVBEAE","author":"Kathryn Gregory","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJRTZJ7-xiVkLMCtI81zERlqLlaVSF-gUSO9PYTfXeJ32YFbg=s120-c-rp-mo-ba12-br100","rating":5,"date":"2018-08-16","text":"These people are great, wasn't a regular customer but they went above and beyond for me","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURncUp5bVVBEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDgqJymUA%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURBcnZEVzhnRRAB","author":"M Huff","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXvBKTPgPP2iCx0OlHOZuQNlIXiXeX9iEg1gJ895ZEx2x0kd68R=s120-c-rp-mo-ba12-br100","rating":5,"date":"2018-08-14","text":"John was great very helpful a very hard worker had several people in there to see him while we were there he managed to take care of everyone timely. Kyle in finance was great wasn't pushy with products and had us handle d within minutes!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURBcnZEVzhnRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDArvDW8gE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURBeWJtV3RRRRAB","author":"Kgregory09 Mydogharley","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKH5TURGpAGg3kVkNdZdmyMIl_qryCwXMSOPup6faKBrqEWKg=s120-c-rp-mo-ba12-br100","rating":5,"date":"2018-08-09","text":"Had trouble with car they were GREAT","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURBeWJtV3RRRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDAybmWtQE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNBNGV2Qm9RRRAB","author":"John Craig","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVp1uQSo1xlFg2pJ3Y40vLCvxjkj3k5krh934OcH38GjlEfGf9B=s120-c-rp-mo-br100","rating":5,"date":"2018-07-18","text":"Great service. Had an appt was in and out in reasonable amount of time","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNBNGV2Qm9RRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICA4evBoQE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURBbU95MkRnEAE","author":"Donnie Dennison","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIySxhb644MuqndUbiULjtJSZ_N0U6UBXNgDWx9Pi_-e8RbQA=s120-c-rp-mo-ba12-br100","rating":5,"date":"2018-07-12","text":"We had the pleasure of dealing with John at Poynter Dodge today, and was probably the best experience we've had at a dealership...even though we ended up not buying the absolutely beautiful Mustang we drove. The whole atmosphere from the time we walked in was very pleasant. They even let us take the car out to have lunch. Very cool place and we highly recommend giving them a call.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURBbU95MkRnEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDAmOy2Dg%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUN3cmJ1Z0VREAE","author":"Ronald Adamson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKiqqG-3h4AAtdGX-LHR5X6qkTSGeCfFNJVfCfNzrzmRgKTOg=s120-c-rp-mo-br100","rating":5,"date":"2018-07-12","text":"Car shopping at Bob Poynter in Seymour was a very pleasant experience.  Our salesperson, Michael Maxie, never tried to pressure us and was accommodating to our every concern. We highly reccomend Michael and the dealership.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN3cmJ1Z0VREAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICwrbugEQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURBbmFYanJ3RRAB","author":"Gil Curlin","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ19dfEZTdf8Cdqr2nQRL9Lf-P7sPvo_ynZ0tnl7EJH_yexdA=s120-c-rp-mo-br100","rating":5,"date":"2018-07-10","text":"Great friendly service on time every time I would recommend them to anyone","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURBbmFYanJ3RRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDAnaXjrwE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNBcXFhWHpBRRAB","author":"Kristen Conrad","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUcEl0qsy-Iral4CEG56jMx3BMPF_HOgW3PLWac-Pq6ds8bSWzE=s120-c-rp-mo-br100","rating":5,"date":"2018-06-25","text":"Great guys to work with. Great service.😊","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNBcXFhWHpBRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICAqqaXzAE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNnME5uWk1nEAE","author":"Stephen Holt","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLx9elWwiVvhpP2OvUVIBEytDXDEpb30RB8DT7yNNnOWJ_MYYM=s120-c-rp-mo-br100","rating":5,"date":"2018-06-22","text":"Michael Maxie is the real OG. He made purchasing my new vehicle painless and was in and out within a hour! Best car buying experience I’ve had! The whole maxie family deserves major raises! Party on 🤟🏻","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNnME5uWk1nEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICg0NnZMg%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURRak5Qc1ZBEAE","author":"JoEllen Robinson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLdJjmD9ZAD2K2G99UKj4iSFhZ6CCg9urLp0XPIWKQuzI9CJQ=s120-c-rp-mo-ba12-br100","rating":5,"date":"2018-06-21","text":"We always have great service, at Bob Poynters...we are treated very well, our wait is never really long but, we are always made comfortable...no complaints here,  from us..Thank you Bob Poynters!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURRak5Qc1ZBEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDQjNPsVA%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURRdjdHWE5BEAE","author":"Tiffany O'Sullivan","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocICJEjlpgWdcbmoFIhJ1tM5wUPJs5xzkkhoBBFMIa3kjSXSVA=s120-c-rp-mo-br100","rating":1,"date":"2018-06-20","text":"BY FAR, the WORST car dealership I have ever given business to. Do not make the mistake I did by giving them your business! I traded in my 2015 Kia Optima that had less than 30,000 miles on it (which was in EXCELLENT condition) for a 2015 Chrysler Town & Country that also had less than 30,000 miles on it. I had no choice but to trade it in because we had just given birth to triplets. I have put less than 2000 miles on the van since I purchased it. The van has been having problems after problems. I decided to take it in for a full inspection. The brakes are already 80% worn. The wiring system is malfunctioning causing my turn signals, hazard lights, marker lights, etc. to work improperly. It already needs an alignment. The steering rack needs replaced. I've already had to replace the battery. When I scheduled the appt I made it clear that I needed a loaner vehicle that could accommodate a family of 6. I drove an hour there (yes, we live an hr away which they are aware of) to get there and find out that the vehicle they put aside for us was a Fiat! Yes, a freaking Fiat! Needless to say, they are wanting to charge me over $1000 to fix everything that I have yet to put 2000 miles on. This joke of a dealership clearly does not check their used vehicles or do any maintenance work to them prior to putting them on the lot. They would rather sell you a piece of junk that will end up costing you thousands of dollars to fix. DO NOT WASTE YOUR TIME!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURRdjdHWE5BEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDQv7GXNA%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNnNzhlcWZ3EAE","author":"Jason Mcmullin","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXMx-HBEO54k970QnuLzFPUGRPb4Vuh-fUQkQ-KJtE7w33EB03w=s120-c-rp-mo-br100","rating":5,"date":"2018-06-20","text":"The sales staff at Bob Poynter, Mike helped us purchase our Jeep quickly and we spent a total of an hour there including test drive.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNnNzhlcWZ3EAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICg78eqfw%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNBOElPTW5RRRAB","author":"Deborah Morin","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVeXcsQD3ePE_xJuq_2OIVIde84TdXlh-rq7rnjW8qu5fi-Wy54Sg=s120-c-rp-mo-ba12-br100","rating":5,"date":"2018-06-13","text":"We've had our 2017 Pacifica van for a year. Poynter has been great to fix a headrest under warranty & a recall issue. They have been very helpful from the beginning,","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNBOElPTW5RRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICA8IOMnQE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURncllxeTJnRRAB","author":"Ike Dougherty","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLGZo-JslCnwZtP5qv3qqfR3rkZT1fOHXnbyh-M-u7Fyum34w=s120-c-rp-mo-br100","rating":5,"date":"2018-06-12","text":"Incredibly friendly sales and service department.  My recent car purchase was quick and I have nothing but positive comments for Bob Poynter Chrysler.  John Wiethoff was Fantastic to work with.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURncllxeTJnRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDgrYqy2gE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURRNjRUZWl3RRAB","author":"Marcos Prata","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJNkAIp7bEh3Zf9G_IlR8Iw1MPRHxIPwxxkykPXQZUB6JMlOvuf=s120-c-rp-mo-ba12-br100","rating":5,"date":"2018-06-06","text":"After went to another dealer, was a big surprise about the support, clearly and availability of the sales team. I recommend.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURRNjRUZWl3RRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDQ64TeiwE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNnbTdYYmdBRRAB","author":"Michelle Taulman","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVpmCer5WKjam6zLwjW_hW7Nw59hS1WnK-M-YPve6RBqCWobRlO=s120-c-rp-mo-br100","rating":5,"date":"2018-06-06","text":"Trent knew what I wanted and made it happen!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNnbTdYYmdBRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICgm7XbgAE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURBajdhYXpBRRAB","author":"Lisa Robertson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLV3R9znk6bjDwytFYnkVUaQdsQWejg3HEqG-8fZ7mzGy1q_A=s120-c-rp-mo-br100","rating":5,"date":"2018-06-06","text":"Fast and friendly oil change!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURBajdhYXpBRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDAj7aazAE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUN3NFBtMDF3RRAB","author":"Jordan Westmoreland","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJkky7qFG77sjUb1O_TO3VdAG5uknqoQJCGbNdHu7u2ZYWpvBdk=s120-c-rp-mo-ba12-br100","rating":1,"date":"2018-06-05","text":"Absolutely horrible service. They treat you like you are an idiot and are not very professional. What started out as a simple gasket fix turned into ordering parts from St. Louis that I was never notified about until I went to pick up the car to which they then told me it was not ready and wouldn't be for a few days. For my inconvenience, they offered me a loaner truck that was covered in mud, than a car that had stains all over the interior.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN3NFBtMDF3RRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICw4Pm01wE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNBeHUzQ2ZREAE","author":"Jasmine Tindell-Hageman","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKxTy5BEEzhjfFf0QUGG1BCsRAOCbaYdHeigT9wE1EzC3k3CA=s120-c-rp-mo-br100","rating":5,"date":"2018-05-26","text":"I had an amazing experience buying a truck from you guys! Micheal did a great job helping me find what I wanted!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNBeHUzQ2ZREAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICAxu3CfQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURnMXBtRXlRRRAB","author":"Nacetia Burke","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ9FxWBCuK6oRZJ3VNDk8OquDf_wQxgomu4fkwhLNXUipbOfQ=s120-c-rp-mo-br100","rating":5,"date":"2018-05-17","text":"My husband and I made the drive from Louisville to meet with Clint to purchase a vehicle we found online--our experience was great from start to finish!  JD was awesome in financing; I can say we will certainly be back when purchasing our next vehicle!!!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURnMXBtRXlRRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDg1pmEyQE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUN3OW9IRnN3RRAB","author":"Brandon Brown","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWqpMhO0NaFDdcbIVKIvaC8undKeLIGjVSP4FFoabjd2yWsaHy-ZQ=s120-c-rp-mo-ba12-br100","rating":5,"date":"2018-05-04","text":"Amazing people, great service. I can't say enough good things about Joyce, our service advisor. Clearly she cares and everyone there really seemed to enjoy each other and the job.  While they had to deliver very bad news to us on our car while we were on our road trip, they made it all work out.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN3OW9IRnN3RRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICw9oHFswE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUN3X29qa293RRAB","author":"Amber Varble","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjV2xW2AWv86H_8tnE8vSV_L0UqPg7NwEJ-ziTPG27I-7DQbB8In=s120-c-rp-mo-br100","rating":5,"date":"2018-05-03","text":"Had issues with a car I purchased back in December, they made it right. Definitely grateful for the treatment we received.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN3X29qa293RRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICw_ojkowE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURRanJfQUJnEAE","author":"jed davis","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWL52l15qrmu3nlxFSDF8Sb0dmU8ae-nOAvMRu8JYLW-jTMbFfa=s120-c-rp-mo-ba12-br100","rating":5,"date":"2018-04-12","text":"Great place , trade in and drive away with a new vehicle the same day :-)","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURRanJfQUJnEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDQjr_ABg%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURnd2FDcFhBEAE","author":"Sarah Hall","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLuFcI3n-a09GBmcyoA-GV-aTeJGZFEamlvWMTi0MCD5Pm8Mw=s120-c-rp-mo-br100","rating":5,"date":"2018-04-10","text":"Absolutely wonderful guys here!!! I'd highly recommend Poynter to anyone. A special thanks to Trent for all the help!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURnd2FDcFhBEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDgwaCpXA%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURRbHV5NEtnEAE","author":"Matoshia Coomer","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLL5kQ1Wj8U3wUA7h3vh3yBC-KkjkSd_E-W6EyogY8QNRVPHQ=s120-c-rp-mo-br100","rating":5,"date":"2018-04-10","text":"They where very nice and got my car in very  quickly!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURRbHV5NEtnEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDQluy4Kg%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNncC1uOU9nEAE","author":"Margaret Greene","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIpwJzFHBs0VdvXW2S1GdOAyYPVFB_anhun-jCUtOokOVbp0A=s120-c-rp-mo-br100","rating":4,"date":"2018-04-05","text":"They are prompt and friendly. They also respond back in a timely mannor.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNncC1uOU9nEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICgp-n9Og%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURBMF9LcjZ3RRAB","author":"Christopher Cline","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKjgIdWTcddAzO-0WIjftD1BCRqQP2eJGJ26MKR6NPZeELkHA=s120-c-rp-mo-ba12-br100","rating":5,"date":"2018-03-28","text":"EXCELLENT Customer Service... Smooth and Easy Transaction... Very Family Friendly... Great Selection of Vehicles and Work Hard to get the vehicle you want!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURBMF9LcjZ3RRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDA0_Kr6wE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURnbzdmSzFnRRAB","author":"Sandy Weintraut","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI3H_740VUKE2umBlCEnYLPDlOyscypgK0eUBIwoW7_GDOPBA=s120-c-rp-mo-br100","rating":5,"date":"2018-03-28","text":"Treated very good. Answered all my questions and was very friendly.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURnbzdmSzFnRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDgo7fK1gE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURRejlubjlBRRAB","author":"Dolphus Burton","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ3YvROxO60Zbg5gHHGRUQjINqxY8YNQVThEdXEGeGjGwZA7g=s120-c-rp-mo-br100","rating":5,"date":"2018-03-26","text":"All work was completed on time, as stated.  The employees seem to enjoy their work and go the extra mile to see your experience is a good one.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURRejlubjlBRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDQz9nn9AE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNRN3I3Q093EAE","author":"RICHARD MILLER","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKaficcFAtg4sMzlX2opkSB7ihy9QimjCBxs82BTTfqGGSqig=s120-c-rp-mo-br100","rating":5,"date":"2018-03-14","text":"The sales staff was friendly and made sure my purchase experience was successful.\nThe sales manager made sure my one issue with 2 tears in the seat were resolved. I was given a lot car while the work was completed. The seat issue was done very satisfactorily and quickly. Other than winning a lottery for a new car I was happy from sales to service.\nRick","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNRN3I3Q093EAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICQ7r7COw%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNnOXVpTWlBRRAB","author":"Richard Stewart","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLlWfxClCHOGrh8T00mzg3NOdJYPYSWflbOSzZUMU10a1LsbQ=s120-c-rp-mo-br100","rating":5,"date":"2018-03-13","text":"Excellent experience. Could not have anything more to improve my purchase.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNnOXVpTWlBRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICg9uiMiAE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURnbHJ1WlZREAE","author":"Adam Baldwin","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjX3TJ70mFYWYj-gyuHbJWe_huiMuZXyRwUJ9El5s95kXkeCPUay=s120-c-rp-mo-ba12-br100","rating":5,"date":"2018-03-10","text":"I just drove 2 hours and received a great deal on my first brand new truck.  Thanks John!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURnbHJ1WlZREAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDglruZVQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNRdmNYMVpnEAE","author":"Brian Cain","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJy-hoT9dcT_RstdJ3uLRssEV6b9EsCxIdrbLjKKVY4dpa0vQ=s120-c-rp-mo-ba12-br100","rating":5,"date":"2018-03-07","text":"In and out quicker than I expected","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNRdmNYMVpnEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICQvcX1Zg%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNBa2Q3X3pnRRAB","author":"Ellen Aderholtz","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL4rQJabvn8-qW6AqF-Mmi7FQL_neNRNv92hL6fLTwg94Yv=s120-c-rp-mo-br100","rating":5,"date":"2018-03-06","text":"Friendly and great service","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNBa2Q3X3pnRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICAkd7_zgE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNBNnBxVGNBEAE","author":"Lynn Thompson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIE17k9yTzzVS6RwqB-JJVBTwEA85njxCtmlhbIAoV3gfXbwSm3=s120-c-rp-mo-ba12-br100","rating":5,"date":"2018-02-26","text":"Absolutely wonderful service. Fast kind and helpful","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNBNnBxVGNBEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICA6pqTcA%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURneDg3OHBnRRAB","author":"Kim Myers","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjX-f-pzOoAyP5_gYcoNwB48e8vNfCz09aMkE_iLfTCYF8QRTd-h=s120-c-rp-mo-br100","rating":5,"date":"2018-02-21","text":"I feel like the dealership really went above and beyond for me!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURneDg3OHBnRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDgx878pgE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNBb3NHR0t3EAE","author":"Clint Sitterding","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK3lB-J030PxRtf6X6onyodNFgJB_nzeDGdcs8zooIdWZ0zkw=s120-c-rp-mo-br100","rating":5,"date":"2018-02-21","text":"Fast friendly service","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNBb3NHR0t3EAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICAosGGKw%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNReUlhRnh3RRAB","author":"Robert Walker","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXqTXuW6vsOyNF_WFx8lfCzpEXbG14dmdddemKOIWn9OMNJy7N2=s120-c-rp-mo-br100","rating":5,"date":"2018-02-17","text":"Super nice and helpful!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNReUlhRnh3RRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICQyIaFxwE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURnd05xWklnEAE","author":"Sam Mccory","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJDlePg7QJGs-YjWW9aAKvEWiwHRIEbE8iOvCmn-E16gWnCnQ=s120-c-rp-mo-br100","rating":5,"date":"2018-01-30","text":"They did good work and communicated well. I am pleased with my experience","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURnd05xWklnEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDgwNqZIg%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNBMFpldk53EAE","author":"Edward schwering","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJYisUMpiXZeiskJPQAJPuy4iWIF4jJdbvbk5h0EZ8WRfV1Ug=s120-c-rp-mo-br100","rating":5,"date":"2018-01-15","text":"I have not had any negative experiences with Bob Poynter. I purchased my vehicle from them in late 2016 and return to this dealership for service. Everyone is polite and friendly.\nWhen it’s time for my next new vehicle purchase they will definitely be my first choice.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNBMFpldk53EAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICA0ZevNw%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUN3MElXRjVRRRAB","author":"DMTE TECH","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLun6gpIk87YgWGxvDPm7MYz5yRel_GLVxTdbSUuGo6HCbfRQ=s120-c-rp-mo-br100","rating":5,"date":"2018-01-15","text":"Very professional and curtious","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN3MElXRjVRRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICw0IWF5QE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNnLTRMcDJnRRAB","author":"Nathan Engleking","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjU64QLbSfheOL7OHwVLZUvGCV4f2EyXyWUhmL5HEASaxYi2Vq_Q=s120-c-rp-mo-ba12-br100","rating":5,"date":"2018-01-06","text":"Every vehicle in my driveway is from a Bob Poynter dealership. They are absolutely fantastic! I take them all to Poynters in Seymour for oil changes and pay only a couple of bucks more than  doing it myself.  The sales staff are honest and easy to deal with (no pressure what so ever), and the service department is excellent.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNnLTRMcDJnRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICg-4Lp2gE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURBamZLdEJ3EAE","author":"Derald Mull","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL4uHMKOra0x-zKR2pLWCxQmxRtHBndRMLRs1-rECm8nj82Bg=s120-c-rp-mo-br100","rating":5,"date":"2018-01-02","text":"Would highly recommend Rick Cadle. We purchased a 2014 dodge ram on 12/30 and a 2013 jeep on 1/01/18 bothrick and Nick Courson  were very professional down to earth but not pushy like a lot of sales people         we have dealt with in the past at other lots","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURBamZLdEJ3EAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDAjfKtBw%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNRNWJ2ZUdBEAE","author":"jeff sitterding","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL_Rr68EZAH-KowN9vNPbjh5O7pOmBt7FOBwpf-5wxIG2ifBA=s120-c-rp-mo-br100","rating":5,"date":"2018-01-02","text":"Rick was a very nice salesman and very helpful. The day I stopped by it was really cold out and he went out of his way to be of assistance to me and my family. Thank you Rick!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNRNWJ2ZUdBEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICQ5bveGA%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURnczlUWDFBRRAB","author":"Jose L Serrano","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKl68BYoska84k1z85X199myno6z4bmlz5rPZsywZGuIVugxQ=s120-c-rp-mo-br100","rating":5,"date":"2018-01-02","text":"Excellent people great people,five star people","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURnczlUWDFBRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDgs9TX1AE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURnN0pTWWJ3EAE","author":"Courtney Whitaker","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK-19MKvxoEKtTYKXIK17M6K89h-VLAPPUAX5T0jQV7OtjpHw=s120-c-rp-mo-ba12-br100","rating":5,"date":"2017-12-18","text":"Great customer service and very friendly. Would highly recommend Bob Poynter Dodge Seymour IN location if you are looking for a new vehicle!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURnN0pTWWJ3EAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDg7JSYbw%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNRbTdMUFJnEAE","author":"Kelly Moore","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLTTuWHk0QqQwbAHMDa48uDZUqRfF0V4LvS-aIM-NDwgilrig=s120-c-rp-mo-br100","rating":5,"date":"2017-12-13","text":"I was thinking of getting a new vehicle so we drove to Seymour to see what they had.  Trent was quick to help me find just what I was looking for within my budget.  They also gave me a great price on my trade!  Nick and Randy made sure the deal went smoothly.  Next time I'm ready to trade or buy, I will certainly check with Bob Poynter of Seymour first.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNRbTdMUFJnEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICQm7LPRg%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNnNWF2Yl9RRRAB","author":"Matthew Haglund","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXIrMywh-YSpFASPhY6FYY_8jJVaNFzxFYeDnep0Jr_X8Amcq6m=s120-c-rp-mo-br100","rating":5,"date":"2017-12-12","text":"Had a great experience with this dealer. Not only did they provide a quick, pain free experience, but when I did have a small issue, it was taken care of immediately and professionally. I would recommend this dealer to anyone.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNnNWF2Yl9RRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICg5avb_QE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURnczUyajR3RRAB","author":"Billy Bryant","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXLwa3YnLk8biBoxeHkSwnQKJ_RF4dQy49XtPF9CymeBj1aTyE=s120-c-rp-mo-br100","rating":5,"date":"2017-12-12","text":"The professionals at Poynter are the best that I have ever dealt with. They made this easy and they were honest and forthcoming on all aspects while keeping it fun. The Poynter group as a whole has earned our trust and out business","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURnczUyajR3RRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDgs52j4wE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNBMThYR0NREAE","author":"Josh McQueen","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjX5G6x3nDV2PKeyyChziUJMik6RLX2JXsHlUADKzQsBBD6WEuHQ=s120-c-rp-mo-ba12-br100","rating":5,"date":"2017-12-05","text":"Had a blast treated me with the most respect and gave me everything I asked for","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNBMThYR0NREAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICA18XGCQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNRaE1Ec1lREAE","author":"Elizabeth Heavrin","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVCqgX1-3ithn7Q3sen499uycBTdNL72urRabYskHfn4XsqUOk=s120-c-rp-mo-br100","rating":5,"date":"2017-11-30","text":"This dealership is amazing! The staff is very professional and knowledgeable, as well as friendly and relaxed. Rick was accommodating and generous, allowing us to place the Jeep Wrangler we wanted on hold until we could pick it up. We enjoyed our buying experience so well that we went back the the next day and bought a second Jeep!!! Bob Poynter CDJR is THE dealership to go to!!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNRaE1Ec1lREAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICQhMDsYQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUN3akt6NlRnEAE","author":"tina peters","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKmyPS1J3UXhrFsFC0bTkfTtx5_S2nW4COMLY69VAN29W0CXw=s120-c-rp-mo-br100","rating":5,"date":"2017-11-23","text":"My husband and I bought a 2103 Ram 1500 crew cab from Kevin T. it was as enjoyable as possible. We got the truck for the price we wanted. They were extremely friendly and easy to work with. I would recommend that anyone got to Poynter Dodge in Seymour and see Kevin T.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN3akt6NlRnEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICwjKz6Tg%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNBZ2VDQVRnEAE","author":"Charlie Gadd","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK1jabI-vsCL0XM9MfbDY-bXD8kDFRqMp30JAsg-pTKiKBSwg=s120-c-rp-mo-br100","rating":5,"date":"2017-11-21","text":"I had a great experience in getting my next vehicle at Bob Poynter Chrysler Dodge Jeep. The salesman Trent and finance manager Nick were easy to work with, not pushy, and very helpful to make my experience positive. Thank you and I would recommend this dealership again and again.☺👍⭐⭐⭐⭐⭐","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNBZ2VDQVRnEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICAgeCATg%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUN3dVA2SXFBRRAB","author":"Shirley Bentham","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLUsdQiWfEJeS2XEr7_-v7RyH6eXj_J-G8tLIoqXVUkZMwLLg=s120-c-rp-mo-br100","rating":5,"date":"2017-11-19","text":"Kevin and Nick were terrific. Friendly, but professional. Kevin listened to desires. I was shown several cars that fit.The car I chose is great for me. I would recommend this dealership.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN3dVA2SXFBRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICwuP6IqAE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURBbWItVjlBRRAB","author":"Ken Bowling","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKvrpq1pPh50lzVzxfVrb-N7yppcqWlqmTtE4rswfWGuiOkhA=s120-c-rp-mo-br100","rating":5,"date":"2017-11-18","text":"Spot on service, very knowledgable, friendly and eager to help.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURBbWItVjlBRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDAmb-V9AE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUN3dE9HV0V3EAE","author":"Corey Engleking","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjU5sgMXLwN02jzr4pPw2v0-o_mdGO52bNWlP7tO8rxu9YquoinSJQ=s120-c-rp-mo-ba12-br100","rating":5,"date":"2017-11-09","text":"Small Town car dealership good price","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN3dE9HV0V3EAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICwtOGWEw%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNnN0lPa2dRRRAB","author":"Charlie Price","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIVOAOWDqJTDQroBTWX4Cr5NfQk5sIR40ZOEYcav-nJ4kdIOg=s120-c-rp-mo-ba12-br100","rating":5,"date":"2017-11-04","text":"Fast service with appointment.friendly sales staff","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNnN0lPa2dRRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICg7IOkgQE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNBM3YyQ1B3EAE","author":"Stephen A. Kent","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUQc_tJacNhTCBzm3_nmGb-ohBgpZiQ3wFCREtlIld_YeLbk4g=s120-c-rp-mo-br100","rating":5,"date":"2017-10-20","text":"Kevin was very knowledgeable about all vehicles and if he didn't know the answer he called someone to come answer our question. It was a very enjoyable car shopping experience. Give Kevin a raise and promotion!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNBM3YyQ1B3EAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICA3v2CPw%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNRcXN5b09nEAE","author":"Andrea Utterback","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjW7XBuuYgvVSm5_oCdV-W7whgZsWKA5Cec4MBKKCidQEXXReHys=s120-c-rp-mo-br100","rating":5,"date":"2017-10-11","text":"This is a GREAT dealership!!  They gave me a fantastic deal on my new Jeep, and also a really good trade in value on my previous.  Everyone there was so nice!  They also made the tedious buying process a breeze.  I will certainly go to them the next time I need a new vehicle!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNRcXN5b09nEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICQqsyoOg%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURRdkp5LU5BEAE","author":"P Watkins","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKzt_i3F4AcVtPKZBt2U9c6M0gMaT2CWyyWJLmI4kW9fmSrqA=s120-c-rp-mo-br100","rating":5,"date":"2017-10-10","text":"Great place to buy ! Got my 2016 jeep there. They get u in quick to change your oil too ..nice folks!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURRdkp5LU5BEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDQvJy-NA%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUN3NGFyUnJnRRAB","author":"Dan Wilson","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXbBJW1VR75AYypo7Qm__BhNhn8VD8b5JFwW6AriP0BCOWvW2AIfw=s120-c-rp-mo-ba12-br100","rating":5,"date":"2017-10-03","text":"This Jeep dealership gets the Jeep culture. They hosted their first Jeep Rally (Jeep Invasion) and attracted 80 Jeeps for a scenic ride and poker run. They had t-shirts, food, gave everyone a professional photo, and a CD with drone footage. They also have the best and largest selection of Wranglers I've seen at any Jeep store.  The employees I met at the rally were all wonderful people.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN3NGFyUnJnRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICw4arRrgE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURndHVqZ3h3RRAB","author":"Michael Moore","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVMHPumvDSBelAwoEL6neX5Wr8L9UYuNn9Jzom6GFrdzWsUIkq-=s120-c-rp-mo-br100","rating":5,"date":"2017-10-03","text":"Its good nice sales man","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURndHVqZ3h3RRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDgtujgxwE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUN3MHZYeEN3EAE","author":"Tadd Burbrink","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL63BbAd3eYk409eru19AA3Fyv5wC-EjJanXzeG6jMKOmLKNA=s120-c-rp-mo-br100","rating":5,"date":"2017-10-01","text":"Our experience with Bob Poynter was a true great one and we highly recommend them!!! They are an awesome group of folks and we would like to give a special thanks to JB, Will & John for all their help in getting us in our new ride, we love it and couldn't ask for more!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN3MHZYeEN3EAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICw0vXxCw%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNBaXVybmpBRRAB","author":"Brent Lawles","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIMKWg_TFpBeY74IYCtQ_NzsXniWePcVfzMewNzq0XbhGSfkQ=s120-c-rp-mo-br100","rating":5,"date":"2017-09-29","text":"They all ways get truck in and out quickly.  AlI ways friendly.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNBaXVybmpBRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICAiurnjAE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNBOU5pTUdBEAE","author":"Stacey Motosicky","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjULuj0O_hrwiMBUzAOhPxup07A3WeCIvRoGV1yaXIDd4oPfp11p=s120-c-rp-mo-br100","rating":5,"date":"2017-09-18","text":"Just bought a 2017 Dodge Ram 4X4 Truck.. Love it !!! Second buying experience from them.. Would like to say a big THANK YOU to Trent Turner, and Nick Courson for getting us such a great deal.. The employees were friendly, and gave 100% to make sure we were completely satisfied with our purchase.. Made our buying experience once again very easy and enjoyable.. No high pressure, or feeling like we had to settle for just anything..  I would highly recommend them to anyone looking to buy a vehicle.. So of you are shopping for a new or used vehicle make sure in stop in and see them..","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNBOU5pTUdBEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICA9NiMGA%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUN3LXBIeE5BEAE","author":"z s","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJnwaIW3aFpanV8nX2_Z4y3YsazV86n2pJ2cdv5qFhVTs3JHQ=s120-c-rp-mo-ba12-br100","rating":5,"date":"2017-09-14","text":"my car sales man was very friendly, after 4 days of trying to find what i was looking for he help me narrow my search down between two vehicles. i ended getting me my very first jeep and i already like what i purchase.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN3LXBIeE5BEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICw-pHxNA%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNnNExHVzBRRRAB","author":"Joseph Murphy","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUxzBNyOVEjr2POugjRdjg31utpTGqRpxB1UMacUA78Q7e-Eifn=s120-c-rp-mo-br100","rating":3,"date":"2017-09-08","text":"Service department was great for my first time there. However, to get a deal on a vehicle, I had to go around Indianapolis area. There is a first responder discount and I was told I couldn't get anything there under $38,000.  However, going to Indianapolis, I was able to purchase a 2017 Ram 2500 Tradesman for a few thousand less. Plus, they wouldn't give me anything for my trade.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNnNExHVzBRRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICg4LGW0QE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURROEstd3pnRRAB","author":"Teresa Schrader","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK2Rxl1Y35NLUPWbQTHpSL_0UBNvOG0dpXnNuhRfBO9CZs_=s120-c-rp-mo-br100","rating":5,"date":"2017-09-08","text":"Very Friendly,  Knowledgeable,  Will buy from them again.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURROEstd3pnRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDQ8K-wzgE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNnMExuXzZBRRAB","author":"Vivian Stidham","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjU1PytJRcCasvVhqOfKmyuWSx4NoEApEQBeAd9q7V5s7KNevh4q=s120-c-rp-mo-br100","rating":5,"date":"2017-09-07","text":"We were treated very well. We were given a very nice vehicle to drive while our car was worked on. The only thing we didn't like, was the motor that was put in to replace our old motor was so dirty. Our warranty didn't pay for a new motor.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNnMExuXzZBRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICg0Ln_6AE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURRLXB1WlBBEAE","author":"Marty Overshiner","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIJZBCbQhz_hl7fzGZeKMQMLFVbHcDtuIrNBvMSn-r0YT7fYA=s120-c-rp-mo-br100","rating":5,"date":"2017-08-25","text":"Fast and friendly service. Thank you!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURRLXB1WlBBEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDQ-puZPA%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNBMGNDY01nEAE","author":"Jim Pugh","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJRDjhifcnyK3XLRTQRrMvc7vNMwBQ_O7mD9GPb-tNrZH7T9Q=s120-c-rp-mo-br100","rating":5,"date":"2017-08-24","text":"We were very pleased by all the people that assisted us in buying our net truck, specially john.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNBMGNDY01nEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICA0cCcMg%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURBa0xPOW1BRRAB","author":"Kate Jackson","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXmeENLLM9JT8U0FT1EMBDRk0OFmSgLySz97SxBjHXWccs31fvA=s120-c-rp-mo-ba12-br100","rating":5,"date":"2017-08-22","text":"Courteous, friendly and gave us a great deal! Kevin (our salesman) is awesome. Exceptional service.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURBa0xPOW1BRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDAkLO9mAE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUN3bDdMUWd3RRAB","author":"Terry Kriete","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLBsJBUY35s_L5ptTQvCtSV0pc5zeDGsEnyrjvhngSJiCWe3A=s120-c-rp-mo-ba12-br100","rating":5,"date":"2017-08-16","text":"The service department is getting much better at taking care of the needs of the customer.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN3bDdMUWd3RRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICwl7LQgwE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUN3a19UcWxRRRAB","author":"Bruce Peak","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLoYwG7Yuj5ofItkAu2y1I6ykm3ylo5w5Wo7R-fb91rK9ZW3Q=s120-c-rp-mo-br100","rating":5,"date":"2017-08-09","text":"Trent Turner did a great job","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN3a19UcWxRRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICwk_TqlQE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURneUxMRGpBRRAB","author":"ethan Cumberworth","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLM2vPmqDSRyTiFBbOZ0Hx8n_GXWEgT5DYPw150lhTTWA1Big=s120-c-rp-mo-br100","rating":5,"date":"2017-07-05","text":"Stayed in contact throughout the entire ordering process. And all of the staff was very helpful. Great place to buy a Jeep","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURneUxMRGpBRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDgyLLDjAE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNRNmRtZEZREAE","author":"James Short","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK0KHpXOo1D-n19fvUVrc2o_kLn9bFSHcPHJa0LKbxOEqEgMg=s120-c-rp-mo-br100","rating":5,"date":"2017-06-28","text":"Excellent experience well pleased with our salesman Trent Turner.... Helped use out in anyway possible...and also Nick the financial guy was also an excellent help","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNRNmRtZEZREAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICQ6dmdFQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNBeDlDRkRBEAE","author":"Gregory Lucas","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWuWExmvoDDyVqQPwSdA-Q5Yx7dgqGmpwkzQ5FQD76J25h6OaPN=s120-c-rp-mo-br100","rating":5,"date":"2017-06-26","text":"We made a long drive up to see these folks based on the professional and personal way there were to deal with on the phone.  When we arrived, more of the same. Professional. Courteous.  Friendly.  We got a great used car at a great price.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNBeDlDRkRBEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICAx9CFDA%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNBbzRyQ2V3EAE","author":"Andrew Shepherd","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL3jHhGlC2x0_bvIcwUReECGeeZ-MiB9swF7uA3Byb3P9iPFA=s120-c-rp-mo-ba12-br100","rating":2,"date":"2017-06-18","text":"I took my van there to get my air conditioner fixed and they still have it 5 days later.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNBbzRyQ2V3EAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICAo4rCew%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUN3dE1pQ0RREAE","author":"Living With Warden","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVJaCCLU2gAZ7chgFwsNnoD1WdUsgXto7JJS4Ei8FbSscH3HpOK=s120-c-rp-mo-ba12-br100","rating":5,"date":"2017-06-13","text":"They made buying my first car a very good experience with minimal stress. They gave me a great deal for my first auto loan, a car I am in love with and great friendly service. I will be a repeat customer! Thanks guys!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN3dE1pQ0RREAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICwtMiCDQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNBM09EYWRREAE","author":"Kevin McClanahan","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJk7WUGHtTKhAKl8yqgiSH4gI_w-L0SGDQNnfkPnxYpO-vdZw=s120-c-rp-mo-br100","rating":5,"date":"2017-06-13","text":"Great Place to buy a car!!!  Well worth the 3 hour trip!!!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNBM09EYWRREAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICA3ODadQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURRdFpHSnVnRRAB","author":"Terry Kriete","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL68KZaQ7bXkL2vcoJ0icShI3Y5RLu-W0Z6mfCJXpb2hfY9=s120-c-rp-mo-br100","rating":5,"date":"2017-06-09","text":"The service was very good.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURRdFpHSnVnRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDQtZGJugE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNRdTVLamJBEAE","author":"RC RC","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWaMNrHxn9vsMB84QIIsL7fWIvV34zJXxecUzMsaFdEHg2hq7g=s120-c-rp-mo-br100","rating":5,"date":"2017-05-26","text":"Friendly, honest, fair, no pressure. Easiest vehicle purchase I've ever made. Will definitely go back.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNRdTVLamJBEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICQu5KjbA%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURBN2FxQmlBRRAB","author":"Richard Berry","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI03r6GN-hNiU5nqq_i1gra1Sldyj4FSo6xnX4ft2m420edvw=s120-c-rp-mo-br100","rating":5,"date":"2017-05-26","text":"Great sales support for my recent purchase!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURBN2FxQmlBRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDA7aqBiAE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNneHR2QURBEAE","author":"Les Russell","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJKkH0Hqr0M4PDdMaFXOkBHTKNWdBYAF_f8IVnK0rRAvWUOTA=s120-c-rp-mo-br100","rating":5,"date":"2017-05-17","text":"Great car buying experience very easy to deal with!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNneHR2QURBEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICgxtvADA%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURBa3Azbzh3RRAB","author":"Jessica Bammer","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJV4oAa-iV2CorSmJGYqu0-6SHdI_xKqCTZLFbD7EFb5qX9BA=s120-c-rp-mo-br100","rating":5,"date":"2017-05-16","text":"We drove nearly five hours to trade in my vehicle and purchase a pre-owned vehicle. I was extremely satisfied with Trent and Nick.  They were completely up front about everything and they were no surprises. Very great prices!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURBa3Azbzh3RRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDAkp3o8wE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNRbzdIVVRnEAE","author":"David USA","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL-m3t-sd9ZYjatzPEdzPvEu47jFMYZe2vqIpVPtov7jGU0dQ=s120-c-rp-mo-ba12-br100","rating":5,"date":"2017-05-16","text":"excellent experience buying a jeep\nlow pressure, friendly staff, awesome service.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNRbzdIVVRnEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICQo7HUTg%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURnX2YzTGp3RRAB","author":"Eric D","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjU3Bc348MSacVe8r5HFKxL9km4QlboMwr89ErNF6U4wlBJalF8r=s120-c-rp-mo-br100","rating":5,"date":"2017-05-08","text":"They made buying our jeep a very nice experience. The sales team was super friendly and it was a pleasure to buy from them. I will definitely go back","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURnX2YzTGp3RRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDg_f3LjwE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURReHByUUxnEAE","author":"Jeffrey Seeley","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKWleuo9t5pAGtrmdEiHIAdmitFV7WH_eXo_I5C7D4fybEtjA=s120-c-rp-mo-ba12-br100","rating":5,"date":"2017-05-08","text":"Friendly Sales staff, not aggressive like Indy. Great price on new Fiats, highly recommend.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURReHByUUxnEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDQxprQLg%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURRNzYzSFRBEAE","author":"C Rice","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjU5PjHMslu6DNcn7kEQUoLKQActYBVgz0U3-lOCaZrgfrXACRk=s120-c-rp-mo-br100","rating":5,"date":"2017-05-01","text":"Great sales team, worked well with us, love our new Dodge Ram","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURRNzYzSFRBEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDQ763HTA%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNndk83aVBREAE","author":"Jason Arnold","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKucGHAuD6SGPcPUAh52Lz_6cplTaFAtZW25HqLvve_UgECVQ=s120-c-rp-mo-br100","rating":5,"date":"2017-04-30","text":"I have done business with Bob poynters since I bought my fist car with a loan from them in 98. They have done all the service on my cars that I don't do myself. They are always friendly, knowledgeable, and very reasonably priced. I would recommend them to anyone.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNndk83aVBREAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICgvO7iPQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUN3MDdpcG93RRAB","author":"Dustin Johnson","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUgUDfDPuCelTQjrDI7KrySvvpP9xBYaEO3vwZkDCrM4zmsRiW4pQ=s120-c-rp-mo-br100","rating":5,"date":"2017-04-21","text":"Great people.   They will beat any deal around","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN3MDdpcG93RRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICw07ipowE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNRNVk2VUZ3EAE","author":"Missy Staton","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJKkOG8-jLFo0cYa5ULzMSrppMxsvUWISf8m6xlk1gc2BQ75Q=s120-c-rp-mo-br100","rating":5,"date":"2017-04-19","text":"We purchased our first Jeep Wrangler from Bob Poynter of Seymour. We drove from the north side of Indianapolis because they had the vehicle with the exact options we wanted on their lot. Trent was excellent to work with and answered all my questions. Trent was able to value my trade before we drove down to make the deal. Trent made the buying experience quick, with no surprises and was able to give me above Blue Book value for my trade. This was by far the best dealer experience we have had buying a new vehicle.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNRNVk2VUZ3EAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICQ5Y6UFw%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNnMnQyMjNBRRAB","author":"Margaret Morrow","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWLoewEwNgM7_QQzj_H5SyQFdMwxhUTdv4at80sW_XFP8vEOAxK=s120-c-rp-mo-ba12-br100","rating":3,"date":"2017-04-18","text":"Nice and friendly staff. Service was slow. They did 100 thousand miles tune-up and now gas milage is down about 5 miles per gallon.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNnMnQyMjNBRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICg2t223AE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURnX05lY1hREAE","author":"Derek Ferguson","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUESz-BftInycqUkq55T9vVbxPwvRB1P_qtiFQBszDnBZHuMJpO=s120-c-rp-mo-br100","rating":5,"date":"2017-04-17","text":"Bob Poynter was a good experience. They were quick to respond to my questions, and did quality work. They also assisted in getting me to and from work.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURnX05lY1hREAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDg_NecXQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUN3NTZpUVJ3EAE","author":"Marcus Hess","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI45Ed5pz_57NHBqmgpK1PZurBwpaUD7sfX18o9WZ7_Ier07Q=s120-c-rp-mo-br100","rating":5,"date":"2017-04-17","text":"The staff was very conscientious preserving my vehicles quality and expedited the recall.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN3NTZpUVJ3EAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICw56iQRw%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNneS1fNjlnRRAB","author":"Betty French","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjW52SVBwGD145KLI6bq7cpAA3hsxg5eVh5-hG2i4H_VKlAM9LopTw=s120-c-rp-mo-ba12-br100","rating":5,"date":"2017-04-07","text":"Great service was in and out","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNneS1fNjlnRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICgy-_69gE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURRN1ozbDV3RRAB","author":"Dennis Allman","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL5XGzkjdZ3YZoJ_LoCJqOdMFGEvtVt3z-w_W4Gyn8buId0lw=s120-c-rp-mo-br100","rating":5,"date":"2017-03-22","text":"Good folks, timely service, customer driven.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURRN1ozbDV3RRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDQ7Z3l5wE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURBNDRLNUVREAE","author":"Lacey Money","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUpcx6a_E84NMx6RTKTwK1eeW58nmQuqw46j3PyAcDpkCRpb9Oz=s120-c-rp-mo-br100","rating":5,"date":"2017-03-15","text":"Bob Poynter worked with us to get the monthly payment we wanted and made the process easy and efficient! Will defiantly be back when it's time to purchase our next vehicle.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURBNDRLNUVREAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDA44K5EQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUN3eS1IX093EAE","author":"Cameron Crisp","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjW9zz2I5e8ohOM-vbEz8mIJ8qeWA6MprxEFsGeXtj1D3FQqXGPe=s120-c-rp-mo-ba12-br100","rating":5,"date":"2017-02-14","text":"Great prices on vehicles and good to work with.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN3eS1IX093EAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICwy-H_Ow%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURRMU8ySWJBEAE","author":"Sheady Kyle","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjU4O19A4lnGS60SvClH6qS0jwOyBRTkqAOXgPmI2vZ4iKMhAKO9=s120-c-rp-mo-ba12-br100","rating":5,"date":"2017-02-09","text":"I have been to several dealerships in the Indianapolis area and none of them compare to the service, sales, courtesy, accommodation and price that Bob Poynter gives. I love over an hour away and I have still driven down to Seymour to buy my last 2 Jeeps.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURRMU8ySWJBEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDQ1O2IbA%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURReE12Y0hBEAE","author":"Donald Runge","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUR1rOzwKbJKZ6YC1ZnyHLt3I7P8RP-nVEoMpWD8GiSQJX8Tww=s120-c-rp-mo-br100","rating":5,"date":"2017-02-08","text":"Good job and done in a short time line.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURReE12Y0hBEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDQxMvcHA%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUN3LXEyc3NnRRAB","author":"Cheryl Greathouse","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKZ10Y0bFp7ywPxOkWxTqB_rT2XHNNxl3ovg_-rHOsJDfA5gw=s120-c-rp-mo-br100","rating":5,"date":"2017-01-08","text":"I have bought 2 new vehicles through Bob Poynter  Dodge now and both times my experience has been excellent!!!  Will do business with them in the future.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN3LXEyc3NnRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICw-q2ssgE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURnb01xQjR3RRAB","author":"Trent Turner","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUl6MSsoIpK_vqcXGUMzjHGR23TnsaXaC-EgrBNUJURirm8r88_=s120-c-rp-mo-br100","rating":5,"date":"2016-11-17","text":"Great place to work... an even better place to purchase a vehicle!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURnb01xQjR3RRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDgoMqB4wE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNRdXV6WURnEAE","author":"Rachel Wooley","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLrhz5G3mUFm8Pvh4uohdLTSG_7N28BCNjniKM50fFd5DUjNQ=s120-c-rp-mo-br100","rating":5,"date":"2016-11-13","text":"Fast and friendly service, will be a repeat customer","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNRdXV6WURnEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICQuuzYDg%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURReS1MRElBEAE","author":"Jeremiah Hackman","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKhCEW3CWghGJ78wePAFYWTJ9bdh1lWE4KD5vNKzp30af1SZQ=s120-c-rp-mo-br100","rating":5,"date":"2016-11-07","text":"I had a great experience with buying my first car from Bob Poynter Jeep! As soon as I got there I was immidiately helped and it was a very good experience.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURReS1MRElBEAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDQy-LDIA%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURBNzVhTVZ3EAE","author":"Tony Allen","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUkYc_K8JabtvohxGlwCGwX8DtNOje2FiLviVD__hSbhL0qF-Hnbw=s120-c-rp-mo-ba12-br100","rating":5,"date":"2016-11-07","text":"Super friendly staff and quick service. Will definitely go back.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURBNzVhTVZ3EAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDA75aMVw%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURndFo2UnRnRRAB","author":"Jason Becker","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUetgXdZBcyGuzwhhI0B0mKPVe1lf5idSbyprAmzd7KSCjBFbkavQ=s120-c-rp-mo-br100","rating":5,"date":"2016-10-25","text":"My recent buying experience at Bob Poynter's Chrysler dealership was my most efficient, transparent, and effective car buying experience ever. From start to finish, their process was exceptional. Thank you Randy and team!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURndFo2UnRnRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDgtZ6RtgE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURBcWZfRmpBRRAB","author":"William George","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVldDNvJ14SXUvuvnzuaERcAvrMRZoutLYgDSgwOiTuDOMchE0=s120-c-rp-mo-br100","rating":5,"date":"2016-10-03","text":"I took my 2016 RAM 2500 6.7 Cummins in for the first service and inspection and was very pleased with my experience.  In particular, Kevin Bott, Service Technician, impressed me with how very thorough he was in his inspection of the vehicle.  As he inspected the truck he advised me along the way of the purpose of each check and things to watch out for as time goes on.  He gave me great advise on when to return the truck for future service intervals and how to care for the truck between visits.  Without question Kevin made up my mind to return to Bob Poynter of Seymour.  Kudos to Kevin and the staff at Bob Poynter.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURBcWZfRmpBRRAB!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDAqf_FjAE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURRNjQ2MGFREAE","author":"Derick Howard","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUUXa-OhKuJBLGPyJuduJjODUFUYZzOc3VJtk4YmLQfx4GjevM=s120-c-rp-mo-ba12-br100","rating":1,"date":"2016-05-03","text":"I've had a 2010 dodge caravan for 6 months that I bought here and have had it in the service department 6 times now and 5 times for the same thing. They never actually diagnose the problem, they just replace parts and send me on my way. Every 60-90 days I have to take it back for the same damn problem that they never fixed. Every time, they have my van for over a week. This time it took them a whole week just to look at my van and now are getting ready to send me with it again without fixing the problem in its entirety!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURRNjQ2MGFREAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDQ6460aQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNRNDltUmF3EAE","author":"Mitch Hider","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXLo8J_rnc2wExAazy0LEmG9ful-AkL5IMoOLkCV1LRsILFfA8=s120-c-rp-mo-ba12-br100","rating":3,"date":"2016-05-01","text":"Mediocre service. Improved greatly by new ownership","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNRNDltUmF3EAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICQ49mRaw%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURnOU5YREp3EAE","author":"Dirk Sorensen","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXCgJEzuQZ-SCKjEkh4HmeqASzoauKid9oL3YQ-zJbMCW2SPhaveA=s120-c-rp-mo-br100","rating":1,"date":"2015-04-29","text":"Was at three stars but after finding out they omitted truths about our van purchase and then catching their service department in a lie one star is all we can give. The service department lies about most things they say they do and do not take responsibility for their mistakes. DO NOT TRUST THEM!  They will cheat you every chance they get.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURnOU5YREp3EAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDg9NXDJw%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNBd0xQU05REAE","author":"Bryan Smitke","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXkwr8sIGCwi3ICL1SbGBthYK4Wrv7-5DR6bH6x4g37c_MiIBv9=s120-c-rp-mo-br100","rating":5,"date":"2014-09-05","text":"Broke down on our way from KY to IL. Brought to these guys and found out that one of the steel heater hoses had a leak and needed to be replaced. I thought great I have my wife, dog and two kids with so what am I going to do. These guys where awesome! They had me fixed and back on the road in about 3 hours for a resonable amonut of money. They even let me bring my Mastiff into the waiting area because it was so hot and even brought him a water bowl! They also found that the intake gasket was leaking but did not have to be repaired right away and did not B.S. me into to getting that fixed as well. Over all great customer service, great work, fair prices and Honest.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNBd0xQU05REAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgICAwLPSNQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURBOEtxek1REAE","author":"Kris Quigley","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLt6JSH3l92ek4tVZm6N515a0o8f5VPHFMxmbZEU_ohnSfASw=s120-c-rp-mo-br100","rating":5,"date":"2014-06-25","text":"We worked with John W. to find our next car. He was willing to work with our budget and find the best option for our family. I know he kept our budget in mind throughout the search. He worked every hard and found us the perfect vehicle.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURBOEtxek1REAE!2m1!1s0x0:0x4336a7e55862cbcf!3m1!1s2@1:CIHM0ogKEICAgIDA8KqzMQ%7C%7C?hl=en","owner_reply":null,"verified":true}],"last_updated":"2026-06-10T23:54:36.234Z"}