Abe Pagota
Found a truck on their website we were interested in. Description and pictures made it sound and look like a great vehicle. No mention or photos of giant scratches in the paint or front end damage on this $41,000 truck. Drove an hour to come look at it before purchasing. Arrived and discovered huge scratches in the paint of one door, and damage to the front bumper/headlight/fender. That's as far as we got before walking away. Why would this not be mentioned/shown on the website listing? Looked like something you'd find on the back row or maybe something they'd send to auction. Not really expecting unrepaired collision damage on a $41k vehicle at a new car dealership. Glad we wasted 2 hours roundtrip.
Response from owner
October 5, 2025
Other reviews
Krindell Shepard
Was a smooth easy process.
Michael Moore
Its good nice sales man
Jim Lunsford
I recently had some work done on my Dodge Durango here, and I'm impressed. They offered the best prices compared to other local service departments. Plus, the staff was super friendly, which made the whole experience even better. Great place for quality service at a good price!
Alicia Gay
Bob Poynter is a 5-star dealership in our opinion. They are easy to work with and gave us a fair price on our trade-in. The salesman, Briar Tidd, answered all of our trade-in and took care of every concern that we had. We are pleased with our new Jeep Grand Cherokee Overland!