Bill
This post is to correct a review I wrote a few weeks ago concerning the service department. Although there were legitimate reasons for the review, I deleted it because I felt that I should give Poynters an opportunity to correct the situation. However the posting was read and noted before I deleted it, so I want to give credit where credit is due. The Poynter philosophy of happy customers was apparent by our newly assigned service rep Joyce. We were able to have a very friendly discussion and I walked away satisfied as a customer. I want the service manager to know that I will not hesitate to return should I need further service, nor will I hesitate to recommend Poynter to anyone else needing their vehicle worked on. Thank you for keeping Bob's philosophy alive and well.
Response from owner
November 2, 2021
Other reviews
Daniel Martin
Tyler was awesome! I drove from Loveland Ohio and by the time I got there, all paperwork was complete and the car was waiting on me!
Kristy Smith
My son’s first car experience and it was a positive one. Trent was amazing and went out of his way to make us feel welcome and important in every way.
Natasha Spears
Love Bob Poynter Chrysler! Have bought several vehicles here now and won't go anywhere else! Briar is amazing to work with and the entire staff is nice and friendly!
Andrew Poynter
Highly recommend, my salesman Jessiah was very easy to work with, he went above and beyond. I would definitely come back.