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Bob Poynter Chrysler Dodge Jeep Ram FIAT of Seymour

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Connie Wilson

Went for a simple oil change and they installed the oil filter wrong and left it leaking oil. I took it to another shop to have it done right. Terrible service department who can't even change oil.

Response from owner

We’d like to thank you for sharing details of your recent experience at our dealership, Connie. Above and beyond customer service is what we strive for daily with our customers. I will share your feedback with our team and use this as a learning experience to help make sure this does not happen in the future. If you would like to discuss your experience further, feel free to contact me directly. We hope to earn your business back in the future. Sincerely, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com

March 6, 2024

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