Ramy Mesiha
I had an excellent experience dealing with the service department. Will Smith a d Pharrell are awesome, easy to work with, customer drive, and care about doing the right thing. I had other dealers look at my issue and claim it’s normal, but with Will and Pharrell they listened, did their due diligence, and confirmed I have an issue that need to be addressed - they followed proper troubleshooting and investigation to determine whether my concern was legit or not. Thank you! 6/21 update: I can’t say enough about the excellent service I have received from Will, Pharrell, Pat, and Josh. You guys are awesome. The noise issue has been resolved. You are customer driven, caring and easy to deal with, always maintaining a positive attitude, very professional, friendly, knowledgeable, flexible, and you go far an beyond to meet and exceed the customer expectations. All my future maintenance and service work will take place at Bob Poynter Seymour - great customer service experience makes a huge difference - thank you so much. Thank You! 10/15 update: As always, I couldn’t be more pleased with the service department, Joyce, Pharrell, Pat, and Josh are always outstanding, friendly, professional, experienced, knowledgeable, and customer driven. I had my brakes serviced and I couldn’t be any happier - thank you!
Response from owner
June 6, 2019
Other reviews
Bruce Peak
Trent Turner did a great job
Kluesner Family
The deal was done in less than 20 minutes with Skyler my sales person. Once I returned to pick up the truck I was in and out of the finance office in 15 minutes and on the road.
Jason Karnes
I really needed a truck for a good price. I called in and asked if they had any good deals in inventory and like everyone else they said yes. But I was in the area and I stopped in and talked to a guy named Trent. He was super helpful and the whole team was there to help me out. They gave me a really great deal on a very nice truck. It's been a couple of weeks now and everything has been great with the truck. I was really thankful that they did not try to pressure me or sell me something above what I did not want. All in all they were just great people to deal with.
Lisa Robertson
Fast and friendly oil change!