Topic
Trade-In
87.5% positiveAcross 500 reviews of Bob Poynter Chrysler Dodge Jeep Ram FIAT of Seymour in Seymour, IN, trade-in appears in 24 reviews (87.5% positive), from 2014-06-25 through 2026-05-27.
Key findings
Trade-In mentioned in 24 of 500 reviews (4.8%)
87.5% of Trade-In reviews are 4 or 5 stars
Average rating in Trade-In reviews: 4.6★
Aspects most discussed in these reviews
Professionalism & Conduct
79%19 mentionsPricing & Value
75%18 mentionsCommunication & Updates
63%15 mentionsCourtesy & Friendliness
38%9 mentionsResponsiveness & Speed
21%5 mentionsScheduling & Booking Ease
8%2 mentions
Reviews mentioning trade-in
Maggie Sanders
I had a great experience with the Bob Poynter dealership. From my initial inquiry, to walking out the door with a new vehicle, Briar was fantastic to work with. He answered all of my questions and was extremely helpful. I drove two hours to test drive the vehicle, and it was worth every bit of my time. Briar was transparent about the vehicle I was interested in, as well as my Jeep I planned to trade. I was greeted immediately upon entry, and they patiently walked me through every step of the trade process. John (financial team) was very helpful and pleasant to work with as well. I would recommend this team to anyone in the area, and will be visiting for future vehicle purchases.
Response from owner
April 20, 2026
Alicia Gay
Bob Poynter is a 5-star dealership in our opinion. They are easy to work with and gave us a fair price on our trade-in. The salesman, Briar Tidd, answered all of our trade-in and took care of every concern that we had. We are pleased with our new Jeep Grand Cherokee Overland!
Response from owner
November 14, 2025
Agelio Aquino
Great experience. Went in not wanting to go back and forth, gave me the best deal on my trades first time (by a long shot to) and gave me a good deal on the ones I was buying. Didn’t have to argue about a second key was going to make one before I even realized it only had one key. It was one of the best car buying experiences. Will be returning later in the future.
Joe Loffland
I have bought 3 vehicles from Poynter in the last two years. They have always worked with me on a fair trade and a good price on the new vehicle.
Valarie Keller
Amazing experience here with Kyle. We traded in a small truck for a larger one for our family. They made everything smooth and fast. Waiting area, coffee, soda machine, kids room. The office is clean and welcoming
Iceman
Great place! In and out under an hour, to include trade in and driving away in a new vehicle.
Amber S
Poor Customer Service & management. Was trying to purchase a 2022 Dodge Charger GT RWD stock #22D476, on which they upped the price of the car vs the online advertised price. They gave a low-ball trade offer on a BRAND-NEW truck with 600 miles. The salesperson I was dealing with wasn't in yesterday, so I asked to speak with the new car manager. I was placed on hold, then told they were not in. So, I asked to speak to a manager that was in but was hung up after being told to hold on! - Guess they don't want to sell their vehicles.
Response from owner
March 22, 2023
Josh Culver
Called to confirm the vehicle we were interested in was still there, went in on Friday evening and was finished with the purchase around 90 mins later. Fair pricing on a new Durango, fair trade-in value on our current vehicle. Communication was quick and open, no games with payments, rates, etc. Finance guy was easy to deal with, made us aware of warranties and other things we COULd purchase, but didn’t push at all when we weren’t interested. They will certainly have a chance for our future business.
Response from owner
October 17, 2022
No Name
Drove from TN to pick up new vehicle. Car and paperwork ready when I arrived. Found me a better interest rate than the financing I arrived with. Up front with costs, rebates and trade in.
Response from owner
January 19, 2022
Toby Ortman
I just purchased my car from Bob Poynter Chrysler Jeep! After test driving many other vehicles at every big-name dealership from Indianapolis to Louisville along I65. It was Salesman Skylar Prange who found the perfect vehicle for me. You want this guy in your corner when you’re ready for your next vehicle. He did so much, but a few of the things he did were getting me top dollar for my trade, not pressuring me in anyway and being there every step of the way even on his day off! You won’t find a better deal or customer service anywhere else, I know because I looked everywhere else. Thank you for everything!
Response from owner
August 3, 2021
Trenton Shutters
First they misquoted my grandpa and then wouldn't honor it, he then offers to meet half way on the 2nd quote on a 40,000+ Jeep Grand Cherokee and they wouldn't budge over $500. I purchased a Ram from here and I won't be back. **update- My grandpa purchased identical vehicle at Russ Hubler Jeep in Newcastle Indiana for a better price and higher trade value, highly recommended dealership and worth the drive.
Response from owner
July 23, 2021
Paizley Soladine
I went into the dealership with little to NO hope of actually trading my car in due to me being so upside down on it. JD ROBERTS & SKYLAR made the impossible, possible..I left with them paying off my current car and leaving in a truck I have wanted for a while. I left with a full tank of gas, and a smile on my face! Thanks Bob Poynter Chrystler Dodge Jeep Ram!!!!
Response from owner
June 9, 2021
Jason Smith
I just traded my truck at Bob Poynter CDJR and it was a great experience. I worked with Skylar Prange and his communication was on point and no-nonsense. Since I was driving in from outside the area, an efficient experience was important and this was literally the quickest car buying experience I've ever had start to finish. Much thanks and I will always consider Bob Poynter for future purchases.
Response from owner
May 20, 2021
Silvester Nicholson
Talked on the phone with Josiah Watts, about a Gladiator. My mother drove from IL with the trade in and they offered her a good deal on the trade plus an amazing deal on the Gladiator. The finance department was very upfront with the payments and didn't pull any tricks. We are very happy with our new Gladiator. 🙂
Response from owner
May 17, 2021
Steven R
I had a very pleasant experience purchasing a car from Bob Poynter. The price online was very competitive. The salesman, Tyler, answered all my questions. They gave me a fair price for my trade in. All in all, the transaction was very smooth and i would buy from here again.
Response from owner
December 28, 2020
Kevin Stewart
I drove from Nashville, TN (about 225 miles) to visit this team. I was very impressed with the professionalism and hospitality. Everything was ready for me when I arrived, and Jeff even educated me on a few owner tips! I saved nearly 10k from what I was offered locally, after my trade was valued fairly. I appreciate the "good, ol' fassioned" honesty here.
Response from owner
May 19, 2020
Marge Mudon
What a day! My son & I drove all the way from Indianapolis to Bob Poynter in Seymour to drool over my dream truck, a Ram 1500 Rebel. We were greeted immediately, shown the truck, took a test drive & knew that it was the “One”. Throughout the purchase process there was absolutely no pressure. From talking numbers, getting doable financing, filling out paperwork & taking delivery, every aspect was quick, efficient & respectful. They even went above and beyond by arranging to have my trade-in picked up at my home since we hadn’t driven it there. Trent Turner, Kyle Smart & Kevin Schickel made this the BEST vehicle purchase I have ever experienced by paying close attention to every detail of the process. I got a fair purchase price, a good trade-in value, great financing & an exceptional buying experience. I highly recommend this “dream team” to anyone who wants to be treated like they are their “one & only” customer. Thanks again, Marge Mudon.
Response from owner
July 1, 2019
Steve Spears
Went to look at a vehicle. John greeted me. He was open about the vehicle and the issues. I am looking at a used car. Spoke with the sales manager about my trade. He offered a very fair trade in value. Haven't decided on the car, but the dealership experience was positive all the way around.
jed davis
Great place , trade in and drive away with a new vehicle the same day :-)
Kelly Moore
I was thinking of getting a new vehicle so we drove to Seymour to see what they had. Trent was quick to help me find just what I was looking for within my budget. They also gave me a great price on my trade! Nick and Randy made sure the deal went smoothly. Next time I'm ready to trade or buy, I will certainly check with Bob Poynter of Seymour first.
Andrea Utterback
This is a GREAT dealership!! They gave me a fantastic deal on my new Jeep, and also a really good trade in value on my previous. Everyone there was so nice! They also made the tedious buying process a breeze. I will certainly go to them the next time I need a new vehicle!
Joseph Murphy
Service department was great for my first time there. However, to get a deal on a vehicle, I had to go around Indianapolis area. There is a first responder discount and I was told I couldn't get anything there under $38,000. However, going to Indianapolis, I was able to purchase a 2017 Ram 2500 Tradesman for a few thousand less. Plus, they wouldn't give me anything for my trade.
Jessica Bammer
We drove nearly five hours to trade in my vehicle and purchase a pre-owned vehicle. I was extremely satisfied with Trent and Nick. They were completely up front about everything and they were no surprises. Very great prices!
Missy Staton
We purchased our first Jeep Wrangler from Bob Poynter of Seymour. We drove from the north side of Indianapolis because they had the vehicle with the exact options we wanted on their lot. Trent was excellent to work with and answered all my questions. Trent was able to value my trade before we drove down to make the deal. Trent made the buying experience quick, with no surprises and was able to give me above Blue Book value for my trade. This was by far the best dealer experience we have had buying a new vehicle.