Bloom Stitch Rita
Skylar Prange sold us a LEMON.!!! We purchased a 2015 Chevy Equinox from Skylar Prange at Bob Poynter Chrysler in Seymour. Just a few weeks after the purchase, the vehicle NEEDS A NEW ENGINE. Here locally, we were quoted $8,500 - $10,000 from different repair shops for a new engine. You cannot tell me that Skylar and Bob Poynter WERE NOT aware of problems brewing with that vehicle when they sold it to us! I DO NOT recommend Bob Poynter for your vehicle needs!
Other reviews
Matoshia Coomer
They where very nice and got my car in very quickly!
Tiffany O'Sullivan
BY FAR, the WORST car dealership I have ever given business to. Do not make the mistake I did by giving them your business! I traded in my 2015 Kia Optima that had less than 30,000 miles on it (which was in EXCELLENT condition) for a 2015 Chrysler Town & Country that also had less than 30,000 miles on it. I had no choice but to trade it in because we had just given birth to triplets. I have put less than 2000 miles on the van since I purchased it. The van has been having problems after problems. I decided to take it in for a full inspection. The brakes are already 80% worn. The wiring system is malfunctioning causing my turn signals, hazard lights, marker lights, etc. to work improperly. It already needs an alignment. The steering rack needs replaced. I've already had to replace the battery. When I scheduled the appt I made it clear that I needed a loaner vehicle that could accommodate a family of 6. I drove an hour there (yes, we live an hr away which they are aware of) to get there and find out that the vehicle they put aside for us was a Fiat! Yes, a freaking Fiat! Needless to say, they are wanting to charge me over $1000 to fix everything that I have yet to put 2000 miles on. This joke of a dealership clearly does not check their used vehicles or do any maintenance work to them prior to putting them on the lot. They would rather sell you a piece of junk that will end up costing you thousands of dollars to fix. DO NOT WASTE YOUR TIME!
Alejandro Garcia
It is always a pleasure to do business at this location. Friendly yet professional staff , service department, parts department, you name it , I would definitely recommend this place 100%
Mike Allman
We had a horrible service department experience that we will never go back. We bought a 2013 Ram 1500, the sales was ok, Trent was honest about everything. The problem was our vehicle has an air ride system. Bob Poynter Service Department work on and off our truck from November 2018 to April 13, 2022. It is still not working right. We was sold an extended warranty that didn't cover any of this.Now Poynter did cover alot of the repairs but yesterday I was told we will have to pay $1100 for a new control module that I told them 2 years ago it was bad. Now there are new techs and service coordinators who absolutely the worst people to even talk to. Andy was our service coordinator who likes to talk down and tries to intimidate. We will take our truck out of town for any service it needs from now on. How does Bob Poynter himself let this go on at the Seymour Jeep,Dodge location I will never know. Absolutely the worst service department experience we have ever encountered. 2 thumbs down! Buyer beware!