Brandon Harpe
I had a great experience with Skylar Prange and JD Roberts. Even though I am a returning customer, they always treat me like I just walked in for the first time.
Response from owner
December 1, 2021
Other reviews
Ashley Sebastian
Horrible experience. Was supposed to be done in a day and they’ve had it for 2 1/2 days. Was supposed to start on my vehicle on Wednesday and they didn’t start my service till the following Thursday after telling me “it’s about done we’re wrapping everything up” as they haven’t even started it. Have had to find rides for the past 2 days to work and back and going to have to find someone to pick up my vehicle as I live 30 mins away because I have to work. Every person I talked to was rude and lied to me.
Chris Hunter
Outstanding service. Great selection and works very well with the customers.
Gil Curlin
Great friendly service on time every time I would recommend them to anyone
Mike Allman
We had a horrible service department experience that we will never go back. We bought a 2013 Ram 1500, the sales was ok, Trent was honest about everything. The problem was our vehicle has an air ride system. Bob Poynter Service Department work on and off our truck from November 2018 to April 13, 2022. It is still not working right. We was sold an extended warranty that didn't cover any of this.Now Poynter did cover alot of the repairs but yesterday I was told we will have to pay $1100 for a new control module that I told them 2 years ago it was bad. Now there are new techs and service coordinators who absolutely the worst people to even talk to. Andy was our service coordinator who likes to talk down and tries to intimidate. We will take our truck out of town for any service it needs from now on. How does Bob Poynter himself let this go on at the Seymour Jeep,Dodge location I will never know. Absolutely the worst service department experience we have ever encountered. 2 thumbs down! Buyer beware!