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Bob Poynter Chrysler Dodge Jeep Ram FIAT of Seymour

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colton Fox

Charging $900.00 to replace a blower-motor is outright preposterous and should be considered a crime

Response from owner

Thank you for sharing your feedback with us, Colton. I understand that you found the cost of the blower motor replacement to be concerning. At Bob Poynter Chrysler Dodge Jeep Ram Fiat, we strive to offer competitive pricing while ensuring that the quality of service meets our high standards. If you have any further questions or would like to discuss this matter, please feel free to reach out to me directly. I appreciate your input and your satisfaction is important to me. Sincerely, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com

December 24, 2025

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Other reviews

November 13, 2016

Rachel Wooley

Fast and friendly service, will be a repeat customer

April 29, 2021

Brad Castle

Had problems with the vehicle the moment I drove it off the lot. 3 months later I'm still getting the run around and one issue is not fixed. This place will never be accused of going above and beyond. They will do the minimum to get your money.

June 9, 2017

Terry Kriete

The service was very good.

October 15, 2019

Ramy Mesiha

I had an excellent experience dealing with the service department. Will Smith a d Pharrell are awesome, easy to work with, customer drive, and care about doing the right thing. I had other dealers look at my issue and claim it’s normal, but with Will and Pharrell they listened, did their due diligence, and confirmed I have an issue that need to be addressed - they followed proper troubleshooting and investigation to determine whether my concern was legit or not. Thank you! 6/21 update: I can’t say enough about the excellent service I have received from Will, Pharrell, Pat, and Josh. You guys are awesome. The noise issue has been resolved. You are customer driven, caring and easy to deal with, always maintaining a positive attitude, very professional, friendly, knowledgeable, flexible, and you go far an beyond to meet and exceed the customer expectations. All my future maintenance and service work will take place at Bob Poynter Seymour - great customer service experience makes a huge difference - thank you so much. Thank You! 10/15 update: As always, I couldn’t be more pleased with the service department, Joyce, Pharrell, Pat, and Josh are always outstanding, friendly, professional, experienced, knowledgeable, and customer driven. I had my brakes serviced and I couldn’t be any happier - thank you!