Mark Dehaan

Tim Dickerson

Over the top service. Will buy my next vehicle off them.

Sarina Wills Behling

I made an appointment to have my car serviced for July 10th, and finally decided to just take it back August 16th. While they were able to complete the appropriate recalls and fix my AC, they did not fix my airbag light or order the key copy that I requested, despite my car being in the shop for 37 days. My service manager, Lori, failed to pick up the phone on multiple occasions, did not call back when I left voicemails, and only called me about two times through the 5 week ordeal. After dropping my car off for an appointment and discussing what I wanted done on my car, I sat down and waited for an hour. I returned to the desk, only for her to say that she forgot I was there and would call me later with the timeline/prices later. She did not call, and I ended out just calling myself a week later, where she did not pick up after multiple tries. I eventually went in person, only to find that my service sheet had been lost. As someone who has worked in multiple service jobs, I completely understand when simple mistakes are made, but it seems that this service department completely dropped the ball in my scenario. Instead of owning up to any mistakes they blamed my car not being fixed on time to ordering delays (I suspect that they did not order the required parts until weeks after my appointment) and completely forgot about my key, despite me bringing it up multiple times.

Agelio Aquino

Great experience. Went in not wanting to go back and forth, gave me the best deal on my trades first time (by a long shot to) and gave me a good deal on the ones I was buying. Didn’t have to argue about a second key was going to make one before I even realized it only had one key. It was one of the best car buying experiences. Will be returning later in the future.

Marcus Hess

The staff was very conscientious preserving my vehicles quality and expedited the recall.