Novalee Smith
People talk to you as a person and don't try ram sales down your throat.but if you're interested there well prepared to talk deals
Response from owner
October 4, 2019
Other reviews
Andrew Walker
Skyler was incredibly helpful and the truck was a good deal. Fast and pleasant experience.
Lynn Thompson
Absolutely wonderful service. Fast kind and helpful
M.G. Matally
Friendly. Helpful. Communicates as needed. Not pressure tactics to make the sale. Drove vehicle more than 120 miles for us to pay and pick it up. Makes everything convenient for the customer. Well pleased. Highly recommend them.
Ramy Mesiha
I had an excellent experience dealing with the service department. Will Smith a d Pharrell are awesome, easy to work with, customer drive, and care about doing the right thing. I had other dealers look at my issue and claim it’s normal, but with Will and Pharrell they listened, did their due diligence, and confirmed I have an issue that need to be addressed - they followed proper troubleshooting and investigation to determine whether my concern was legit or not. Thank you! 6/21 update: I can’t say enough about the excellent service I have received from Will, Pharrell, Pat, and Josh. You guys are awesome. The noise issue has been resolved. You are customer driven, caring and easy to deal with, always maintaining a positive attitude, very professional, friendly, knowledgeable, flexible, and you go far an beyond to meet and exceed the customer expectations. All my future maintenance and service work will take place at Bob Poynter Seymour - great customer service experience makes a huge difference - thank you so much. Thank You! 10/15 update: As always, I couldn’t be more pleased with the service department, Joyce, Pharrell, Pat, and Josh are always outstanding, friendly, professional, experienced, knowledgeable, and customer driven. I had my brakes serviced and I couldn’t be any happier - thank you!