Sheri Koch
Absolutely terrible service, I am reminded why I don't take my vehicles to their service center, I walked in last Wednesday and the two guys behind that counter both looked at me and went back to starring at their computers, not a I will be with you in a moment, good morning, nothing A lady walked in was very nice got me checked in and pointed me to my service adviser. One of the guys that didn't help me when I first came in, he acted like it was putting him out by having to take my information and get me loaner car. I asked him when they would get my car in to get looked at, I had an appt for that day. All he said was I don't know we are short tech's. I didn't hear anything from him for two days I had to call, and he sounded like I was putting him out wanting an update on MY Car. His response it still hasn't been looked at they don't have any Tech's. They have had my vehicle for 7 days and the only time I have gotten an update is when I had to call and leave a message. Absolutely No customer service skills rude as ever, sounds like he just woke up from a nap. So not only does their service team lack professionalism but they don't have anyone that can diagnose a vehicle. I made an appointment it should not take them 7 days to look at my vehicle to figure out what is going on.
Response from owner
March 21, 2025
Other reviews
Gr Iv
I came all the way from Illinois to buy custom Jeep. I did not regret that I made such a long way, because I received outstanding service from the salesman Skylar Prange: he was courteous, professional and keeping his promises. I like my car and I have good memory about this dealership.
Susan S
Had my vehicle in for warranty work. My service advisor was not honest with me from my point of initial contact. Through my experience with him, he was argumentative, interruptive and would not listen to what my complaint was and doubted what I told him. I picked my car up on March 30 and they were confident it was fixed. Well, here I am a week later and the same issue is back. I now have videos to back up what is going on with my car. We’ll see what happens. Also I bought this vehicle from here and I never dreamed I would be treated so poorly. I’ll never buy another vehicle from here.
Ellen Aderholtz
Friendly and great service
Donald Kline
Always a great place to have your vehicle service done