Vivian Stidham

Chad Hubbard

Two vehicles serviced A Jeep for clockspring recall A Ram for Aisin transmission reflash and dash low voltage Both service events handled well, issues resolved.

Sarina Wills Behling

I made an appointment to have my car serviced for July 10th, and finally decided to just take it back August 16th. While they were able to complete the appropriate recalls and fix my AC, they did not fix my airbag light or order the key copy that I requested, despite my car being in the shop for 37 days. My service manager, Lori, failed to pick up the phone on multiple occasions, did not call back when I left voicemails, and only called me about two times through the 5 week ordeal. After dropping my car off for an appointment and discussing what I wanted done on my car, I sat down and waited for an hour. I returned to the desk, only for her to say that she forgot I was there and would call me later with the timeline/prices later. She did not call, and I ended out just calling myself a week later, where she did not pick up after multiple tries. I eventually went in person, only to find that my service sheet had been lost. As someone who has worked in multiple service jobs, I completely understand when simple mistakes are made, but it seems that this service department completely dropped the ball in my scenario. Instead of owning up to any mistakes they blamed my car not being fixed on time to ordering delays (I suspect that they did not order the required parts until weeks after my appointment) and completely forgot about my key, despite me bringing it up multiple times.

Drew Minett

Extremely rude to my wife on the phone when she was asking about our warranty being up. They canceled two of our appointments and we rescheduled for a third almost three weeks later. Our warranty was up by 154 miles. They wouldn't work with us at all. Spoke with Rod twice and he was beyond rude with us!

Cameron Crisp

Great prices on vehicles and good to work with.