Topic
Vehicle Selection
71.4% positiveAcross 500 reviews of Bob Poynter Chrysler Dodge Jeep Ram FIAT of Seymour in Seymour, IN, vehicle selection appears in 14 reviews (71.4% positive), from 2014-06-25 through 2026-05-27.
Key findings
Vehicle Selection mentioned in 14 of 500 reviews (2.8%)
71.4% of Vehicle Selection reviews are 4 or 5 stars
Average rating in Vehicle Selection reviews: 4★
Aspects most discussed in these reviews
Professionalism & Conduct
71%10 mentionsCourtesy & Friendliness
50%7 mentionsTechnical Knowledge & Expertise
43%6 mentionsProblem Resolution & Effectiveness
36%5 mentionsPricing & Value
29%4 mentionsCommunication & Updates
21%3 mentions
Reviews mentioning vehicle selection
Chris Hunter
Outstanding service. Great selection and works very well with the customers.
Response from owner
September 11, 2019
Curtis Zollma
I wish "0" stars was an option. I Don't recommend buying a used vehicle from them. I called and explained that i was an hour away and would be coming with cash and pre approval to buy a used vehicle for $20000. I asked if there was any issues and wanted to make sure that everything was good before I luged my pregnant wife an hour to see a car. I was assured it was a quality car. When I got there the sales person gave me the keys and explained he was working with another customer and would get to me when he was finished. The lack of care for us was obvious from the entire staff as they only gave attention to customers buying new cars. When I got in the car, it had low air in the tires and I asked them to put air in the tires for a test drive and they said it would be fine to drive without adding air. Reluctantly we drove the car. It had serious vibrations and definition had something going on with the drive train. As I returned from the short drive, the check engine light came on. I went to the sales manager to complain and his body language definitely showed he didn't care. He even stopped mid conversation to address someone else's complaints on another vehicle they had issues with. Basically the attitude was if you dont want the car, why are you still here. Seymour doesn't have many car lots I assume and it's a shame that anyone looking for a second vehicle, or even a good quality used vehicle has to go there and deal with them.
Response from owner
May 8, 2025
Christie Schneider
Bought a piece of crap 2013 Jeep in August. Yes as is but still. Have had issues since 2 weeks after buying. Had it worked on 3 times since. We just dropped 3000.00 to fix the issue. Got it back yesterday and drove it 1 day and now it's having issues again. Will never buy from them again.
Response from owner
March 7, 2025
Shirley Knecht
This Jeep Girl is so excited to be back home in a Jeep Wrangler! Kevin Thias will always be my go to Jeep expert & the Poynter crew is wonderful. I could not be happier with this experience!
Allyssa Robertson
The best customer service at this dealership. Skylar Prange was very helpful and attentive to my needs. Super happy with my new jeep wrangler too!
Keith Davis
This was the best car buying experience I have ever had in 50 years. It was well worth the 60 mile drive to find the perfect vehicle at a great price.
Response from owner
February 1, 2023
Janet Wilson
Love my new jeep wrangler thanks for making the process so simple
Response from owner
December 31, 2022
Wilma Carter
This has been the best and easiest new vehicle purchase we’ve ever made! Not only do we love our new Jeep Wrangler but the customer service we experienced was incredible and I’m honestly not sure if it can ever be matched. Jessiah was great and was all about helping us get what we wanted. I’d give 10 stars if I could. Honestly a perfect experience.
Response from owner
March 30, 2022
Lisa Campbell
Had a very quick purchase for my new Gladiator! Awesome people and good selection of vehicles to choose from! Thanks Tyler!
Response from owner
March 25, 2021
Chuck Wells
I have been looking for the right Jeep Gladiator and the team at Bob Poynter did not disappoint! They have always had an excellent reputation, but their sales person, Michael Maxie was prompt and knowledgeable. Now it's time to go for a country cruise!
Response from owner
May 12, 2020
Kenny Wilson
Bob Poynter Jeep Chrysler, Seymour, Indiana, is my dealership! The best mechanics around! The best selection of new and used vehicles. Always willing to work with you and make things right if you feel you’ve been wronged. Give them a try- You won’t regret it!
Response from owner
February 11, 2020
Jim Dougherty
The people are great. Was a little disappointed that the vehicle I purchased still needed work after being inspected by their service department. And the brakes are making warning track sounds but they dealer paperwork shows the brakes were done on the vehicle. The car is 10 years old so I expect a little work might need to be done, but the brake issue gives me pause.
Tiffany O'Sullivan
BY FAR, the WORST car dealership I have ever given business to. Do not make the mistake I did by giving them your business! I traded in my 2015 Kia Optima that had less than 30,000 miles on it (which was in EXCELLENT condition) for a 2015 Chrysler Town & Country that also had less than 30,000 miles on it. I had no choice but to trade it in because we had just given birth to triplets. I have put less than 2000 miles on the van since I purchased it. The van has been having problems after problems. I decided to take it in for a full inspection. The brakes are already 80% worn. The wiring system is malfunctioning causing my turn signals, hazard lights, marker lights, etc. to work improperly. It already needs an alignment. The steering rack needs replaced. I've already had to replace the battery. When I scheduled the appt I made it clear that I needed a loaner vehicle that could accommodate a family of 6. I drove an hour there (yes, we live an hr away which they are aware of) to get there and find out that the vehicle they put aside for us was a Fiat! Yes, a freaking Fiat! Needless to say, they are wanting to charge me over $1000 to fix everything that I have yet to put 2000 miles on. This joke of a dealership clearly does not check their used vehicles or do any maintenance work to them prior to putting them on the lot. They would rather sell you a piece of junk that will end up costing you thousands of dollars to fix. DO NOT WASTE YOUR TIME!
Christopher Cline
EXCELLENT Customer Service... Smooth and Easy Transaction... Very Family Friendly... Great Selection of Vehicles and Work Hard to get the vehicle you want!!