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Bob Poynter Chrysler Dodge Jeep Ram FIAT of Seymour

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Topic

Vehicle Selection

71.4% positive

Across 500 reviews of Bob Poynter Chrysler Dodge Jeep Ram FIAT of Seymour in Seymour, IN, vehicle selection appears in 14 reviews (71.4% positive), from 2014-06-25 through 2026-05-27.


Key findings

  • Vehicle Selection mentioned in 14 of 500 reviews (2.8%)

  • 71.4% of Vehicle Selection reviews are 4 or 5 stars

  • Average rating in Vehicle Selection reviews: 4★

Aspects most discussed in these reviews

  • Professionalism & Conduct

    71%10 mentions
  • Courtesy & Friendliness

    50%7 mentions
  • Technical Knowledge & Expertise

    43%6 mentions
  • Problem Resolution & Effectiveness

    36%5 mentions
  • Pricing & Value

    29%4 mentions
  • Communication & Updates

    21%3 mentions

Reviews mentioning vehicle selection

July 15, 2025

Chris Hunter

Outstanding service. Great selection and works very well with the customers.

Response from owner

Thank you for writing about your visit with us! I am happy to hear that we were able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Best regards, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com

September 11, 2019

May 8, 2025

Curtis Zollma

I wish "0" stars was an option. I Don't recommend buying a used vehicle from them. I called and explained that i was an hour away and would be coming with cash and pre approval to buy a used vehicle for $20000. I asked if there was any issues and wanted to make sure that everything was good before I luged my pregnant wife an hour to see a car. I was assured it was a quality car. When I got there the sales person gave me the keys and explained he was working with another customer and would get to me when he was finished. The lack of care for us was obvious from the entire staff as they only gave attention to customers buying new cars. When I got in the car, it had low air in the tires and I asked them to put air in the tires for a test drive and they said it would be fine to drive without adding air. Reluctantly we drove the car. It had serious vibrations and definition had something going on with the drive train. As I returned from the short drive, the check engine light came on. I went to the sales manager to complain and his body language definitely showed he didn't care. He even stopped mid conversation to address someone else's complaints on another vehicle they had issues with. Basically the attitude was if you dont want the car, why are you still here. Seymour doesn't have many car lots I assume and it's a shame that anyone looking for a second vehicle, or even a good quality used vehicle has to go there and deal with them.

Response from owner

Thank you for sharing your detailed feedback, Curtis. I understand how important it is for customers, especially those traveling a long distance, to feel valued and confident in the quality of the vehicles they’re considering. While used vehicles can sometimes present unexpected issues, the team at Bob Poynter Chrysler Dodge Jeep Ram Fiat is available to review your concerns and discuss any remaining questions you may have. If you’d like to continue the conversation or explore other vehicle options, we are here to assist. I appreciate you bringing this to our attention and wish you the best in finding the right vehicle for your needs. Sincerely, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com

May 8, 2025

March 6, 2025

Christie Schneider

Bought a piece of crap 2013 Jeep in August. Yes as is but still. Have had issues since 2 weeks after buying. Had it worked on 3 times since. We just dropped 3000.00 to fix the issue. Got it back yesterday and drove it 1 day and now it's having issues again. Will never buy from them again.

Response from owner

Thank you for your feedback, Christie. While the vehicle was sold as is, I do understand your frustration. If you would like to discuss this further, please feel free to reach out to us directly at Bob Poynter Chrysler Dodge Jeep Ram Fiat. Thank you for reaching out Sincerely, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com

March 7, 2025

August 26, 2024

Shirley Knecht

This Jeep Girl is so excited to be back home in a Jeep Wrangler! Kevin Thias will always be my go to Jeep expert & the Poynter crew is wonderful. I could not be happier with this experience!

August 3, 2023

Allyssa Robertson

The best customer service at this dealership. Skylar Prange was very helpful and attentive to my needs. Super happy with my new jeep wrangler too!

January 31, 2023

Keith Davis

This was the best car buying experience I have ever had in 50 years. It was well worth the 60 mile drive to find the perfect vehicle at a great price.

Response from owner

Keith, thank you for taking the time to travel to see our team. We appreciate the kind and sincere comments as well as the recommendation. We will be there for you for many years to come. Enjoy your new car. Sincerely, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com

February 1, 2023

December 30, 2022

Janet Wilson

Love my new jeep wrangler thanks for making the process so simple

Response from owner

Thank you for leaving us this review, Janet. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com

December 31, 2022

March 25, 2022

Wilma Carter

This has been the best and easiest new vehicle purchase we’ve ever made! Not only do we love our new Jeep Wrangler but the customer service we experienced was incredible and I’m honestly not sure if it can ever be matched. Jessiah was great and was all about helping us get what we wanted. I’d give 10 stars if I could. Honestly a perfect experience.

Response from owner

We cannot thank you enough for your wonderful review of Bob Poynter Chrysler Dodge Jeep Ram Fiat of Seymour and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com

March 30, 2022

March 22, 2021

Lisa Campbell

Had a very quick purchase for my new Gladiator! Awesome people and good selection of vehicles to choose from! Thanks Tyler!

Response from owner

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com

March 25, 2021

May 12, 2020

Chuck Wells

I have been looking for the right Jeep Gladiator and the team at Bob Poynter did not disappoint! They have always had an excellent reputation, but their sales person, Michael Maxie was prompt and knowledgeable. Now it's time to go for a country cruise!

Response from owner

Thank you for taking the time to share your feedback regarding your experience at our dealership and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com

May 12, 2020

February 11, 2020

Kenny Wilson

Bob Poynter Jeep Chrysler, Seymour, Indiana, is my dealership! The best mechanics around! The best selection of new and used vehicles. Always willing to work with you and make things right if you feel you’ve been wronged. Give them a try- You won’t regret it!

Response from owner

We appreciate the kind words, Kenny. We look forward to seeing you again in the future! Sincerely, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com

February 11, 2020

November 4, 2018

Jim Dougherty

The people are great. Was a little disappointed that the vehicle I purchased still needed work after being inspected by their service department. And the brakes are making warning track sounds but they dealer paperwork shows the brakes were done on the vehicle. The car is 10 years old so I expect a little work might need to be done, but the brake issue gives me pause.

June 20, 2018

Tiffany O'Sullivan

BY FAR, the WORST car dealership I have ever given business to. Do not make the mistake I did by giving them your business! I traded in my 2015 Kia Optima that had less than 30,000 miles on it (which was in EXCELLENT condition) for a 2015 Chrysler Town & Country that also had less than 30,000 miles on it. I had no choice but to trade it in because we had just given birth to triplets. I have put less than 2000 miles on the van since I purchased it. The van has been having problems after problems. I decided to take it in for a full inspection. The brakes are already 80% worn. The wiring system is malfunctioning causing my turn signals, hazard lights, marker lights, etc. to work improperly. It already needs an alignment. The steering rack needs replaced. I've already had to replace the battery. When I scheduled the appt I made it clear that I needed a loaner vehicle that could accommodate a family of 6. I drove an hour there (yes, we live an hr away which they are aware of) to get there and find out that the vehicle they put aside for us was a Fiat! Yes, a freaking Fiat! Needless to say, they are wanting to charge me over $1000 to fix everything that I have yet to put 2000 miles on. This joke of a dealership clearly does not check their used vehicles or do any maintenance work to them prior to putting them on the lot. They would rather sell you a piece of junk that will end up costing you thousands of dollars to fix. DO NOT WASTE YOUR TIME!

March 28, 2018

Christopher Cline

EXCELLENT Customer Service... Smooth and Easy Transaction... Very Family Friendly... Great Selection of Vehicles and Work Hard to get the vehicle you want!!