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Bob Poynter Chrysler Dodge Jeep Ram FIAT of Seymour

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Employee

Trent

Trent is a technician at Bob Poynter Chrysler Dodge Jeep Ram FIAT of Seymour in Seymour, IN, named in 34 verified reviews averaging 4.7★ (94.1% positive).

34mentions
4.7★avg rating when named
94.1% positive
I really needed a truck for a good price. I called in and asked if they had any good deals in inventory and like everyone else they said yes. But I was in the area and I stopped in and talked to a guy named Trent. He was super helpful and the whole team was there to help me out. They gave me a really great deal on a very nice truck. It's been a couple of weeks now and everything has been great with the truck. I was really thankful that they did not try to pressure me or sell me something above what I did not want. All in all they were just great people to deal with.
Jason Karnes

Reviews mentioning Trent

December 25, 2025

Jason Karnes

I really needed a truck for a good price. I called in and asked if they had any good deals in inventory and like everyone else they said yes. But I was in the area and I stopped in and talked to a guy named Trent. He was super helpful and the whole team was there to help me out. They gave me a really great deal on a very nice truck. It's been a couple of weeks now and everything has been great with the truck. I was really thankful that they did not try to pressure me or sell me something above what I did not want. All in all they were just great people to deal with.

Response from owner

Thank you for taking the time to share your experience with us at Bob Poynter Chrysler Dodge Jeep Ram Fiat, Jason! We're thrilled to hear that Trent and our team were able to assist you in finding a great deal on a truck that meets your needs. Your satisfaction is our priority, and it's wonderful to know that you felt no pressure during your visit. We appreciate your kind words and look forward to seeing you again in the future! Enjoy your new truck! Sincerely, The team at Bob Poynter Chrysler Dodge Jeep Ram Fiat

December 25, 2025

April 23, 2025

Shawn Franklin

Never use these guys. I purchased a 2020 Sonic a few years ago and the salesman, Trent, assured me that the used car was a certified Used Car with a warranty. Come to find out when the car started having engine trouble with the water pump that I only had power train warranty, which was *not* what I was assured. When I brought this to the salesman's attention, he assured me that he would get me the warranty and I never heard back. I finally got so disgusted that I traded it into Carver Toyota in Columbus. Don't work with these people and don't trust them.

Response from owner

Thank you, Shawn, for sharing your experience with us. I understand your concerns regarding the warranty and appreciate your feedback. It's important to us that our customers feel informed about their purchases. If you would like to discuss this further, please feel free to reach out to me directly at Bob Poynter Chrysler Dodge Jeep Ram Fiat. I value your input and want to ensure we meet our customers' expectations. Thank you again for your feedback. Sincerely, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com

April 25, 2025

November 20, 2024

YOGI USMVMC

Highly recommend! I pulled in to ask a few questions and drove away in a 2025 RAM 1500 (Rebel). Trent Turner took GREAT care of us. He did not pressure us in any way but provided the info we needed to help us make our decision. I failed to get his name but the finance guy made the paperwork as painless as possible. These folks are not smoke blowers, they really helped! Thank you Mr. Pointer to you and your amazing team.

October 11, 2024

Keith Napier

A1 all the way. Highly recommend that you stop here for your next vehicle. Talk to Trent Turner. He will take good care of you !!

Response from owner

Thank you for your great review, Keith! We're glad to have Pat on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best regards, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com

September 5, 2019

July 13, 2024

William Prince

Everyone at the dealership was just great. I have been dealing with Trent Turner for more years than I can remember. The new part of the building is nice.

April 30, 2024

Kim Bost

Great experience, put me in the vehicle that I was wanting, Trent Turner went above and beyond to see all of my needs were met, Thanks to all of the staff that were involved in the purchase of my new Jeep Gladiator.

March 27, 2024

Andrew Rush

We had a great experience with Trent! They had the best prices and customer service!

March 9, 2024

Chris Underhill

Trent was amazing as usual. The whole staff is great and we leased a vehicle from them. We’ve bought several vehicles from the Poynter Family and have been treated with nothing but respect. It’s always been an easy buying experience.

February 2, 2024

Caleb bollinger

If you want the best customer service ask for Trent Turner. He made the process easy!

November 22, 2023

Bobbie Sue Sweany

Had the best customer service from JD Roberts and Trent Turner. JD found me the new Durango I wanted after the one on the lot had sold. He got it to the dealership quickly and I was driving off the lot in a couple days. Everything went smooth.

October 24, 2023

Sheila Steimle

Trent was nice to work with. Didn't bother us while we were looking, was available for questions, & helped get us a good deal!

April 22, 2023

Lauren Swindell

Trent was awesome and knowledgeable about the car I was looking to purchase. They were able to work with me and I was in and out fairly quickly. Thanks!

Response from owner

Thank you for leaving us this review, Lauren. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com

April 25, 2023

April 14, 2022

Mike Allman

We had a horrible service department experience that we will never go back. We bought a 2013 Ram 1500, the sales was ok, Trent was honest about everything. The problem was our vehicle has an air ride system. Bob Poynter Service Department work on and off our truck from November 2018 to April 13, 2022. It is still not working right. We was sold an extended warranty that didn't cover any of this.Now Poynter did cover alot of the repairs but yesterday I was told we will have to pay $1100 for a new control module that I told them 2 years ago it was bad. Now there are new techs and service coordinators who absolutely the worst people to even talk to. Andy was our service coordinator who likes to talk down and tries to intimidate. We will take our truck out of town for any service it needs from now on. How does Bob Poynter himself let this go on at the Seymour Jeep,Dodge location I will never know. Absolutely the worst service department experience we have ever encountered. 2 thumbs down! Buyer beware!

Response from owner

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com

April 25, 2022

February 12, 2021

Terry Fordice

Trent Turner is the man see him for all your new and used car needs

Response from owner

We appreciate the kind words, Terry. We look forward to seeing you again in the future! Sincerely, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com

February 17, 2021

December 22, 2020

Vi

While my car was at the shop we went here to look at a certain vehicle. Trent came out and helped us. Before we knew it we were getting the suv. He made the process quick and easy we were done with everything before my old car was done getting tires. I highly recommend Trent. On another note loved how the place was decorated for Christmas it was wonderful to see

Response from owner

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com

December 28, 2020

September 17, 2020

Peter Husemann

Excellent business to buy a vehicle. Very large selection. Great sales person (Trent). People friendly and not pushy! I got a good deal on a new truck. If it holds up as well as my last Dodge I will be very happy. These people have fair price on their vehicles and on trades. I would definitely recommend them to anyone.

Response from owner

Thanks for the wonderful review of your recent visit to our dealership, Peter. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com

September 21, 2020

August 4, 2020

Kristy Smith

My son’s first car experience and it was a positive one. Trent was amazing and went out of his way to make us feel welcome and important in every way.

Response from owner

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com

August 14, 2020

June 4, 2020

Stephanie England

Our salesperson Trent was great,helped us find just the car we wanted and got us an awesome deal!

Response from owner

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Trent and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com

June 5, 2020

March 25, 2020

Judy W

Trent was a great help! I love my new Jeep!!

Response from owner

Thank you for this amazing review, Judy! We really appreciate your business. Sincerely, West Phelps, Sales Manager, (252) 558-1742

May 6, 2020

October 30, 2019

Tasha Young

Recently purchased a 2018 dodge journey from them and had a great experience nice, friendly group... Thanks to trent turner for his help.

Response from owner

Hello Tasha and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Trent was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com

October 31, 2019

June 28, 2019

Marge Mudon

What a day! My son & I drove all the way from Indianapolis to Bob Poynter in Seymour to drool over my dream truck, a Ram 1500 Rebel. We were greeted immediately, shown the truck, took a test drive & knew that it was the “One”. Throughout the purchase process there was absolutely no pressure. From talking numbers, getting doable financing, filling out paperwork & taking delivery, every aspect was quick, efficient & respectful. They even went above and beyond by arranging to have my trade-in picked up at my home since we hadn’t driven it there. Trent Turner, Kyle Smart & Kevin Schickel made this the BEST vehicle purchase I have ever experienced by paying close attention to every detail of the process. I got a fair purchase price, a good trade-in value, great financing & an exceptional buying experience. I highly recommend this “dream team” to anyone who wants to be treated like they are their “one & only” customer. Thanks again, Marge Mudon.

Response from owner

Marge, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear Trent, Kyle, and Kevin were able to go above and beyond your expectations and provide you with the best car buying experience. Feel free to call or stop by if there's anything else we can do for you. Best regards, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com

July 1, 2019

March 25, 2019

Regina Baker

Gray Nelson and Trent Turner were both awesome . Gray did a great job pointing Trent in the right direction for our car needs and Trent was making sure I went home in a new car. I love my new car 😃

March 12, 2019

Kelley Fisher

My sales rep Trent Turner went above and beyond, getting information and additional pictures to me and responding to text after business hours. He made arrangements for me to thoroughly inspect the vehicle on site and made it easy to do business and make the deal.

March 2, 2019

Terry Fordice

Always a great experience working with Trent Turner. He always finds a way to get it done.

December 13, 2018

Cathy McKinney

Trent Turner was very attentive and efficient.

June 6, 2018

Michelle Taulman

Trent knew what I wanted and made it happen!

April 10, 2018

Sarah Hall

Absolutely wonderful guys here!!! I'd highly recommend Poynter to anyone. A special thanks to Trent for all the help!

December 13, 2017

Kelly Moore

I was thinking of getting a new vehicle so we drove to Seymour to see what they had. Trent was quick to help me find just what I was looking for within my budget. They also gave me a great price on my trade! Nick and Randy made sure the deal went smoothly. Next time I'm ready to trade or buy, I will certainly check with Bob Poynter of Seymour first.

November 21, 2017

Charlie Gadd

I had a great experience in getting my next vehicle at Bob Poynter Chrysler Dodge Jeep. The salesman Trent and finance manager Nick were easy to work with, not pushy, and very helpful to make my experience positive. Thank you and I would recommend this dealership again and again.☺👍⭐⭐⭐⭐⭐

September 18, 2017

Stacey Motosicky

Just bought a 2017 Dodge Ram 4X4 Truck.. Love it !!! Second buying experience from them.. Would like to say a big THANK YOU to Trent Turner, and Nick Courson for getting us such a great deal.. The employees were friendly, and gave 100% to make sure we were completely satisfied with our purchase.. Made our buying experience once again very easy and enjoyable.. No high pressure, or feeling like we had to settle for just anything.. I would highly recommend them to anyone looking to buy a vehicle.. So of you are shopping for a new or used vehicle make sure in stop in and see them..

August 9, 2017

Bruce Peak

Trent Turner did a great job

June 28, 2017

James Short

Excellent experience well pleased with our salesman Trent Turner.... Helped use out in anyway possible...and also Nick the financial guy was also an excellent help

May 16, 2017

Jessica Bammer

We drove nearly five hours to trade in my vehicle and purchase a pre-owned vehicle. I was extremely satisfied with Trent and Nick. They were completely up front about everything and they were no surprises. Very great prices!

April 19, 2017

Missy Staton

We purchased our first Jeep Wrangler from Bob Poynter of Seymour. We drove from the north side of Indianapolis because they had the vehicle with the exact options we wanted on their lot. Trent was excellent to work with and answered all my questions. Trent was able to value my trade before we drove down to make the deal. Trent made the buying experience quick, with no surprises and was able to give me above Blue Book value for my trade. This was by far the best dealer experience we have had buying a new vehicle.