Employee
Joyce
Joyce is a technician at Bob Poynter Chrysler Dodge Jeep Ram FIAT of Seymour in Seymour, IN, named in 6 verified reviews averaging 4.8★ (100% positive).
“I was well satisfied with the friendly service I received at Bob Poynters Chrysler. Very friendly staff who was willing to help me any way they could. I will be back for all my service needs. A special thanks to Joyce who seemed like she went all out to help me with my needs while my vehicle was being worked on.”
Reviews mentioning Joyce
Bill
This post is to correct a review I wrote a few weeks ago concerning the service department. Although there were legitimate reasons for the review, I deleted it because I felt that I should give Poynters an opportunity to correct the situation. However the posting was read and noted before I deleted it, so I want to give credit where credit is due. The Poynter philosophy of happy customers was apparent by our newly assigned service rep Joyce. We were able to have a very friendly discussion and I walked away satisfied as a customer. I want the service manager to know that I will not hesitate to return should I need further service, nor will I hesitate to recommend Poynter to anyone else needing their vehicle worked on. Thank you for keeping Bob's philosophy alive and well.
Response from owner
November 2, 2021
Bill Burns
I was well satisfied with the friendly service I received at Bob Poynters Chrysler. Very friendly staff who was willing to help me any way they could. I will be back for all my service needs. A special thanks to Joyce who seemed like she went all out to help me with my needs while my vehicle was being worked on.
Response from owner
September 1, 2020
Steve and Becky Lucas
My Jeep has never ran better. Really good team in the service department they took care of some transmission issues and fixed a couple of leaks on the engine. Great experience and no more spots on the driveway. Thanks Joyce
Response from owner
January 29, 2020
Ramy Mesiha
I had an excellent experience dealing with the service department. Will Smith a d Pharrell are awesome, easy to work with, customer drive, and care about doing the right thing. I had other dealers look at my issue and claim it’s normal, but with Will and Pharrell they listened, did their due diligence, and confirmed I have an issue that need to be addressed - they followed proper troubleshooting and investigation to determine whether my concern was legit or not. Thank you! 6/21 update: I can’t say enough about the excellent service I have received from Will, Pharrell, Pat, and Josh. You guys are awesome. The noise issue has been resolved. You are customer driven, caring and easy to deal with, always maintaining a positive attitude, very professional, friendly, knowledgeable, flexible, and you go far an beyond to meet and exceed the customer expectations. All my future maintenance and service work will take place at Bob Poynter Seymour - great customer service experience makes a huge difference - thank you so much. Thank You! 10/15 update: As always, I couldn’t be more pleased with the service department, Joyce, Pharrell, Pat, and Josh are always outstanding, friendly, professional, experienced, knowledgeable, and customer driven. I had my brakes serviced and I couldn’t be any happier - thank you!
Response from owner
June 6, 2019
Buddina Vanantwerp
Great people, Pat and Joyce do great work, treat people right, recommend this place always
Brandon Brown
Amazing people, great service. I can't say enough good things about Joyce, our service advisor. Clearly she cares and everyone there really seemed to enjoy each other and the job. While they had to deliver very bad news to us on our car while we were on our road trip, they made it all work out.