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Bob Poynter Chrysler Dodge Jeep Ram FIAT of Seymour

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Topic

Pricing & Deals

82.1% positive

Across 500 reviews of Bob Poynter Chrysler Dodge Jeep Ram FIAT of Seymour in Seymour, IN, pricing & deals appears in 39 reviews (82.1% positive), from 2014-06-25 through 2026-05-27.


Key findings

  • Pricing & Deals mentioned in 39 of 500 reviews (7.8%)

  • 82.1% of Pricing & Deals reviews are 4 or 5 stars

  • Average rating in Pricing & Deals reviews: 4.3★

Aspects most discussed in these reviews

  • Pricing & Value

    97%38 mentions
  • Professionalism & Conduct

    49%19 mentions
  • Courtesy & Friendliness

    49%19 mentions
  • Communication & Updates

    23%9 mentions
  • Technical Knowledge & Expertise

    10%4 mentions
  • Problem Resolution & Effectiveness

    10%4 mentions

Reviews mentioning pricing & deals

January 21, 2026

Tim

I purchased and financed a used 2020 Jeep Gladiator from this dealership. After the sale I discovered that the hardtop was missing 5 of the 7 bolts that hold it in place, very unsafe. Also found paperwork in glovebox from previous owner that included their name, address, social security number, etc. Apparently, Bob Poynter Jeep does not even do the basic vehicle inspection of used vehicles! I also discovered that I was charged a convenience fee of $22.50 for title work that was not required to obtain credit to purchase the vehicle. Very disappointed in this dealership and do not recommend it.

Response from owner

Thank you for your feedback, Tim. At Bob Poynter Chrysler Dodge Jeep Ram FIAT of Seymour, we strive to meet high standards for our vehicles and customer service. Your experience is important to me, and I would like to discuss these issues further. Please reach out to me directly. Thank you for bringing this to our attention. Sincerely, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com

January 21, 2026

December 25, 2025

Jason Karnes

I really needed a truck for a good price. I called in and asked if they had any good deals in inventory and like everyone else they said yes. But I was in the area and I stopped in and talked to a guy named Trent. He was super helpful and the whole team was there to help me out. They gave me a really great deal on a very nice truck. It's been a couple of weeks now and everything has been great with the truck. I was really thankful that they did not try to pressure me or sell me something above what I did not want. All in all they were just great people to deal with.

Response from owner

Thank you for taking the time to share your experience with us at Bob Poynter Chrysler Dodge Jeep Ram Fiat, Jason! We're thrilled to hear that Trent and our team were able to assist you in finding a great deal on a truck that meets your needs. Your satisfaction is our priority, and it's wonderful to know that you felt no pressure during your visit. We appreciate your kind words and look forward to seeing you again in the future! Enjoy your new truck! Sincerely, The team at Bob Poynter Chrysler Dodge Jeep Ram Fiat

December 25, 2025

December 24, 2025

colton Fox

Charging $900.00 to replace a blower-motor is outright preposterous and should be considered a crime

Response from owner

Thank you for sharing your feedback with us, Colton. I understand that you found the cost of the blower motor replacement to be concerning. At Bob Poynter Chrysler Dodge Jeep Ram Fiat, we strive to offer competitive pricing while ensuring that the quality of service meets our high standards. If you have any further questions or would like to discuss this matter, please feel free to reach out to me directly. I appreciate your input and your satisfaction is important to me. Sincerely, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com

December 24, 2025

November 23, 2025

John Ferguson

I was very happy with my recent experience at Bob Poynter Chrysler - Briar in particular worked with me from start to finish, reaching out very proactively leading up to my purchase. I am super happy with the competitive pricing and the truck I bought is exactly what I was looking for.

Response from owner

Thank you for your feedback, John! We’re happy to hear about your positive experience at Bob Poynter Chrysler Dodge Jeep Ram Fiat. It’s great to know that Briar provided proactive support and that you found the perfect truck at a competitive price. We look forward to assisting you again in the future. Sincerely, The team at Bob Poynter Chrysler Dodge Jeep Ram Fiat

November 24, 2025

September 6, 2025

Wendy Burke

Got a great deal and was super easy! No smoke and mirrors!

Response from owner

Thank you, Wendy! We're thrilled to hear that you had a great experience at Bob Poynter Chrysler Dodge Jeep Ram Fiat and found a fantastic deal without any hassle. We appreciate your positive feedback and look forward to seeing you again soon! Sincerely, The team at Bob Poynter Chrysler Dodge Jeep Ram Fiat

November 14, 2025

June 15, 2025

James Werner

I had a great experience at this dealership. I worked with Briar and he made it a great process. Always willing to answer any question either through text or in person. Not pushy at all. I was able to inspect the used vehicle I purchased in great detail without anyone hovering over my back. They give you your space and respect. The car I bought was priced very fairly and I felt confident walking out that I scored a great deal, and they have no problem working with you to settle on a favorable price. The car looked even better in person than the pictures and was cleaned very thoroughly, I really appreciated that. I am loving the car. Briar is a good dude.

March 22, 2025

Agelio Aquino

Great experience. Went in not wanting to go back and forth, gave me the best deal on my trades first time (by a long shot to) and gave me a good deal on the ones I was buying. Didn’t have to argue about a second key was going to make one before I even realized it only had one key. It was one of the best car buying experiences. Will be returning later in the future.

November 23, 2024

Doug Towriss

Super dealership! Great prices, friendly staff

October 29, 2024

Maci Baurle

Skylar Prange was a huge help! He was able to get me in the vehicle I wanted AND in my price range.

March 27, 2024

Andrew Rush

We had a great experience with Trent! They had the best prices and customer service!

February 27, 2024

Lydia Moody

We got the car we wanted for the price we wanted and very low fees. Very friendly staff

December 18, 2023

Jim Lunsford

I recently had some work done on my Dodge Durango here, and I'm impressed. They offered the best prices compared to other local service departments. Plus, the staff was super friendly, which made the whole experience even better. Great place for quality service at a good price!

November 10, 2023

Edgar Dominguez

They charged 65 dollars for a key fob that they did not program,I was waiting 2 hours for nothing. the Locksmith guy programmed it in 5 minutes. I do not recommend this place because they steal your money.

Response from owner

We acknowledge your review and are currently looking into the events you’ve detailed.

November 13, 2023

October 24, 2023

Sheila Steimle

Trent was nice to work with. Didn't bother us while we were looking, was available for questions, & helped get us a good deal!

July 22, 2023

Andrew Walker

Skyler was incredibly helpful and the truck was a good deal. Fast and pleasant experience.

March 15, 2023

Amber S

Poor Customer Service & management. Was trying to purchase a 2022 Dodge Charger GT RWD stock #22D476, on which they upped the price of the car vs the online advertised price. They gave a low-ball trade offer on a BRAND-NEW truck with 600 miles. The salesperson I was dealing with wasn't in yesterday, so I asked to speak with the new car manager. I was placed on hold, then told they were not in. So, I asked to speak to a manager that was in but was hung up after being told to hold on! - Guess they don't want to sell their vehicles.

Response from owner

We acknowledge your review and are currently looking into the events you’ve detailed.

March 22, 2023

January 31, 2023

Keith Davis

This was the best car buying experience I have ever had in 50 years. It was well worth the 60 mile drive to find the perfect vehicle at a great price.

Response from owner

Keith, thank you for taking the time to travel to see our team. We appreciate the kind and sincere comments as well as the recommendation. We will be there for you for many years to come. Enjoy your new car. Sincerely, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com

February 1, 2023

September 22, 2022

Joe Deffert

Buyer beware, they will lure you in with false advertising and then change the price on you, say its all due to rebates and that the manufacture must have made a mistake....spoke direct with the GM about this and told me, then I should have not bought it then....I told him I drove 2 hours because of the email they sent..they act like they care but they are typical car salesmen, don't be fooled!

Response from owner

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com

September 22, 2022

July 23, 2021

Trenton Shutters

First they misquoted my grandpa and then wouldn't honor it, he then offers to meet half way on the 2nd quote on a 40,000+ Jeep Grand Cherokee and they wouldn't budge over $500. I purchased a Ram from here and I won't be back. **update- My grandpa purchased identical vehicle at Russ Hubler Jeep in Newcastle Indiana for a better price and higher trade value, highly recommended dealership and worth the drive.

Response from owner

Thank you for taking the time to share your recent experience, Trenton. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Sincerely, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com

July 23, 2021

December 22, 2020

Steven R

I had a very pleasant experience purchasing a car from Bob Poynter. The price online was very competitive. The salesman, Tyler, answered all my questions. They gave me a fair price for my trade in. All in all, the transaction was very smooth and i would buy from here again.

Response from owner

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com

December 28, 2020

September 17, 2020

Peter Husemann

Excellent business to buy a vehicle. Very large selection. Great sales person (Trent). People friendly and not pushy! I got a good deal on a new truck. If it holds up as well as my last Dodge I will be very happy. These people have fair price on their vehicles and on trades. I would definitely recommend them to anyone.

Response from owner

Thanks for the wonderful review of your recent visit to our dealership, Peter. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com

September 21, 2020

June 7, 2020

Spencer Lee

Writing on behalf of my in-laws who wanted to share about their experience. Very easy to work with. Friendly staff, informative, relaxed buying process. The salesman,Kevin, was very helpful and kind. Would HIGHLY recommend to anyone. Absolutely worth the hour drive it took to get out there. Fair pricing and great people makes this dealership stand out from other dealerships.

Response from owner

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com

June 9, 2020

May 11, 2020

Laura McFarland

I just had the best car-buying experience of my life at Bob Poynter Jeep. I drove 2 hours to get my new car & it was worth it. My sales person, Tyler, was great, I was only there for about an hour & got a great price on exactly what I wanted! This will be my go-to dealership

Response from owner

Thank you for the wonderful review and for traveling from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Sincerely, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com

May 12, 2020

April 6, 2020

Darek Klapacz

Great service , right on appointment time without any extra waiting time , price is ok and definitely I would recommend this place

Response from owner

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, West Phelps, Sales Manager, (252) 558-1742

May 6, 2020

March 7, 2020

Kat Jarvis

Quick service and good deals

Response from owner

We appreciate the kind words, Kat. We look forward to seeing you again in the future! Sincerely, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com

March 9, 2020

December 3, 2019

slamin81

Overall a good experience, gave us a rental,done a good job on our jeep,, also helped a little with overall cost,

Response from owner

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com

December 9, 2019

September 10, 2019

Novalee Smith

People talk to you as a person and don't try ram sales down your throat.but if you're interested there well prepared to talk deals

Response from owner

Thank you for writing about your visit with us! I am happy to hear that we were able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Best regards, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com

October 4, 2019

July 24, 2019

Ben Slaton

John Wiethoff was friendly and not pushy. We were able to buy a new JEEP at fair price and were in and out in under two hours.

Response from owner

Thank you for taking the time to write about your experience. It's great to know John was able to provide you with a friendly, efficient, and pressure-free buying experience. Please feel free to call or stop by if there is anything else we can do to help you. Enjoy your new Jeep! Best regards, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com

July 25, 2019

April 30, 2019

Richard Pugh

Picking up my trucks this week. Great deal

March 11, 2019

Jason Harris

Good customer service. Friendly and up front on prices. Will take care of you after the sale.

January 23, 2019

Jamie Buxton

Great experience. Very friendly helpful people. Has very great deals. 100% reccomend

November 23, 2017

tina peters

My husband and I bought a 2103 Ram 1500 crew cab from Kevin T. it was as enjoyable as possible. We got the truck for the price we wanted. They were extremely friendly and easy to work with. I would recommend that anyone got to Poynter Dodge in Seymour and see Kevin T.

November 9, 2017

Corey Engleking

Small Town car dealership good price

September 8, 2017

Joseph Murphy

Service department was great for my first time there. However, to get a deal on a vehicle, I had to go around Indianapolis area. There is a first responder discount and I was told I couldn't get anything there under $38,000. However, going to Indianapolis, I was able to purchase a 2017 Ram 2500 Tradesman for a few thousand less. Plus, they wouldn't give me anything for my trade.

May 16, 2017

Jessica Bammer

We drove nearly five hours to trade in my vehicle and purchase a pre-owned vehicle. I was extremely satisfied with Trent and Nick. They were completely up front about everything and they were no surprises. Very great prices!

May 8, 2017

Jeffrey Seeley

Friendly Sales staff, not aggressive like Indy. Great price on new Fiats, highly recommend.

April 30, 2017

Jason Arnold

I have done business with Bob poynters since I bought my fist car with a loan from them in 98. They have done all the service on my cars that I don't do myself. They are always friendly, knowledgeable, and very reasonably priced. I would recommend them to anyone.

April 21, 2017

Dustin Johnson

Great people. They will beat any deal around

February 14, 2017

Cameron Crisp

Great prices on vehicles and good to work with.