All reviews
500 verified reviews, 4.5★ average, sorted by most recent.
Tyler Basham
It was quick and and easy
Response from owner
June 7, 2023
Irv Rutan
Oil change and multipoint inspection timing went very well. Dropped off at specified time and was acted on immediately. Was able to pickup the grandson in less than a hour.
Response from owner
September 3, 2022
Bill
This post is to correct a review I wrote a few weeks ago concerning the service department. Although there were legitimate reasons for the review, I deleted it because I felt that I should give Poynters an opportunity to correct the situation. However the posting was read and noted before I deleted it, so I want to give credit where credit is due. The Poynter philosophy of happy customers was apparent by our newly assigned service rep Joyce. We were able to have a very friendly discussion and I walked away satisfied as a customer. I want the service manager to know that I will not hesitate to return should I need further service, nor will I hesitate to recommend Poynter to anyone else needing their vehicle worked on. Thank you for keeping Bob's philosophy alive and well.
Response from owner
November 2, 2021
Beth Linscott
I had an amazing time with this crew! From start to finish they were great! I didn't know exactly what I wanted but they helped me along the way and I found exactly what I needed. Skylar Prange, you were great to work with and such a great attitude! Thank you again! And shout out to Randy and Mr. Nelson for their help too! Thank you all
Response from owner
May 14, 2021
Richard Prather
Always great experience, a little long but great. Glory PTL.
Response from owner
May 17, 2021
Kathryn Gregory
Helpful but unable to fix a gas cap issue...would recommend this group for anything you might need...GREAT SERVICE DEPARTMENT
Response from owner
April 12, 2021
Chris Kane
Quick service and nice folks.
Response from owner
March 25, 2021
Terry Fordice
Trent Turner is the man see him for all your new and used car needs
Response from owner
February 17, 2021
Stephanie England
Our salesperson Trent was great,helped us find just the car we wanted and got us an awesome deal!
Response from owner
June 5, 2020
Laura McFarland
I just had the best car-buying experience of my life at Bob Poynter Jeep. I drove 2 hours to get my new car & it was worth it. My sales person, Tyler, was great, I was only there for about an hour & got a great price on exactly what I wanted! This will be my go-to dealership
Response from owner
May 12, 2020
slamin81
Overall a good experience, gave us a rental,done a good job on our jeep,, also helped a little with overall cost,
Response from owner
December 9, 2019
Novalee Smith
People talk to you as a person and don't try ram sales down your throat.but if you're interested there well prepared to talk deals
Response from owner
October 4, 2019
Raymond Estes
Fast friendly service and very helpful
Response from owner
August 19, 2019
Michael Hall
I've bought two cars from here in the last 6 years. Goid place
Gabe Smith
Nice waiting area for service. Parts being ordered so will have to wait to review service experience. Payed $60 inspection costs and went home. Called back today 2/6/2019 was waiting for about 2 months and the part was in. I don't when it got there but they never called me.
Brenda Reese-pennie
The waiting was too long due to error communication. Both our faults
Margaret Greene
They are prompt and friendly. They also respond back in a timely mannor.