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Bob Poynter Chrysler Dodge Jeep Ram FIAT of Seymour

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All reviews

500 verified reviews, 4.5★ average, sorted by most recent.

Showing 101150 of 419 5-star reviews.

December 18, 2023

Jim Lunsford

I recently had some work done on my Dodge Durango here, and I'm impressed. They offered the best prices compared to other local service departments. Plus, the staff was super friendly, which made the whole experience even better. Great place for quality service at a good price!

December 12, 2023

Lisa Forler

Bob Poynter is a great place to buy a vehicle great people

December 2, 2023

Christopher Brewer

Bought a ram 2022 Chrysler pacifa from Skyler at Bob poynters Chrysler dodge thanks to Skyler the salesman JD Roberts for getting us a good deal and Andy in the service department for taking such good care of us me and my wife are happy with our new van

Response from owner

Christopher, we are truly grateful for this awesome review! We are thrilled that John and our service team were able to take care of you and treated you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Best regards, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com

August 8, 2019

November 30, 2023

Barry Brooking

Briar and the entire team were outstanding got me everything I needed.

November 28, 2023

M Dobbins

Best car buying experience ever! Highly recommend Briar!

November 28, 2023

John Lirette

Friendly, down to earth people that treat customers fairly.

November 22, 2023

Bobbie Sue Sweany

Had the best customer service from JD Roberts and Trent Turner. JD found me the new Durango I wanted after the one on the lot had sold. He got it to the dealership quickly and I was driving off the lot in a couple days. Everything went smooth.

November 11, 2023

Shari Burger

Came in for a recall on my suv. Quick and efficient! Would recommend Bob Poynter for servicing!

October 24, 2023

Sheila Steimle

Trent was nice to work with. Didn't bother us while we were looking, was available for questions, & helped get us a good deal!

October 14, 2023

Rich Green

Purchased a new Jeep Compass here from a knowledgeable salesman who made the process as efficient as possible.

October 7, 2023

Jim Porter

Great experience and great people! I have done multiple transactions with this dealer and cannot ask for a better place!

October 1, 2023

Tony Curry

Great experience. Great guys in sales. Buying my truck was easy and fast. I will be back for my next truck.

September 29, 2023

Debra Green

Had a great experience buying a new Jeep. Friendly, knowledgeable and trusting sales staff. Thank you.

September 26, 2023

Daniel Martin

Tyler was awesome! I drove from Loveland Ohio and by the time I got there, all paperwork was complete and the car was waiting on me!

September 11, 2023

Iceman

Great place! In and out under an hour, to include trade in and driving away in a new vehicle.

September 5, 2023

Linda Kirk

Just bought a Jeep Wrangle Rubicon from Skylar Prange. The process was quick and easy and well worth the 2 1/2 hour trip there! Skylar went above and beyond! He communicated greatly with us before and during our meeting with him! We would highly recommend him to anyone!

September 5, 2023

Jake Pugsley

Andy, my service advisor called me today and said they over charged me and wanted to make sure we got our money back. Thank you Andy for your honesty.

August 22, 2023

Mike Weiler

Great service Josiah was great to work with awesome experience

August 8, 2023

Bobby Honey

Awesome experience and salesperson

August 4, 2023

Kate Elsner

I absolutely love Bob Poynter. They treat me like family and I know I will always be taken care of and valued by all of the staff and ownership. I will continue to purchase and sell all of my vehicles with Bob Poynter - Seymour

August 4, 2023

Chandra

Jessiah Watts was easy to deal with. Made the experience amazing and quick. Had everything ready to go.

August 3, 2023

Allyssa Robertson

The best customer service at this dealership. Skylar Prange was very helpful and attentive to my needs. Super happy with my new jeep wrangler too!

August 3, 2023

Antwan Bryant

Great dealership I recently purchased a 20203 Dodge Challenger and my salesman Briar did an excellent job and filled the tank for my drive back to Kentucky.

July 28, 2023

Jeanne Cleary

Great group of people. They made sure our hour drive to them was not in vane. They had what we wanted and set it aside for us till we got there.

July 24, 2023

T Butler

I recommend this dealership for all of your car buying needs. We purchased a used 2013 Durango and ran into a few issues. Big thanks to Briar, Les and the whole team for doing everything in their power to make it right! We will definitely be purchasing our next vehicle from you!

July 24, 2023

Debbie Russell

Very professional, courteous and friendly. Everything went smoothly and I was in and out within 2 hours buying a car.

July 22, 2023

Andrew Walker

Skyler was incredibly helpful and the truck was a good deal. Fast and pleasant experience.

July 18, 2023

Stacy Slaten

Amazing group of individuals to work with.

July 10, 2023

Brad Davis

Had the pleasure of buying a new car from Skylar Prange at Bob Poynter, and he made the process quick and painless. Was willing to work with me on the price, and went above and beyond with prompt responses, even going as far as making a short video before my visit. A+

Response from owner

Brad, thank you and congratulations on your purchase! I am so pleased that Skylar could make your visit easy and hassle-free, and I believe that's how every car buying experience should be. I am sincerely grateful for your business! Sincerely, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com

July 13, 2023

June 30, 2023

Amanda Herald

Great experience working with Jessiah Watts. We are pleased with our purchase and will recommend this dealership and sales associate Jessiah to friends and family.

Response from owner

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com

July 3, 2023

June 20, 2023

Scott Heyne

From start to finish process was seamless. Briar Tidd, Randy Wetzel, and Kyle Smith all made the experience enjoyable and would highly recommend working with this team.

Response from owner

Thank you for the amazing five-star rating! I’m glad everything went well during your recent experience with us and please don’t hesitate to reach out should you have any questions or concerns. Until next time, take care! Sincerely, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com

June 22, 2023

June 15, 2023

Kevin Myers

When we bought our new Jeep, Tyler Hill was a very good sales associate.

Response from owner

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that Tyler does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com

June 18, 2023

June 6, 2023

Kristin Leever

Great customer service.

Response from owner

We appreciate you for taking the time to give our dealership such an excellent star rating, Kristin. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. Sincerely, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com

June 7, 2023

May 19, 2023

Candy Sentz

The Poynters employees are always the best! They are always so kind and helpful! Thanks Skyler Prange for all you help!! You’re the best!

Response from owner

Thank you for reaching out, Candy! Reviews like these mean the world to us here at our dealership and I will be sure to relay them to the team. Take care and have a great day. Sincerely, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com

May 23, 2023

May 12, 2023

Lindsey Kilgas

From the moment you walk in you are treated like family. Thank you for providing an amazing buying experience time after time, Bob Poynter!

Response from owner

Thank you so much for taking the time to share your kind words about your experience at Bob Poynter Chrysler Dodge Jeep Ram Fiat! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com

May 15, 2023

May 9, 2023

Patrick Clermont

Had my Fusion serviced / tune-up today 5/23/22 very friendly and answered all my questions / 5/9/23 had oil change done and all front end bulbs replaced, they had to remove front bumper to do it. Took a little longer than expected because park and turn bulbs weren't in stock had to go to Indy to get them. They ended up giving me a loner so I could take care of some other business which was nice of them to do. Very nice and professional staff.

Response from owner

Patrick Clermont, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Bob Poynter Chrysler Dodge Jeep Ram Fiat of Seymour! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com

May 25, 2022

May 9, 2023

Ron Ferril

If you were in the Seymour area in your name, the new ride, check them out

Response from owner

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com

May 11, 2023

May 5, 2023

Chris Lydle

Skyler Prange made the experience comfortable and pressure free. He helped get my phone connected to the vehicle and got me started on the Jeep app. I felt he cared about me and wanted to make sure I could enjoy the vehicle. Kyle in finance was very easy to work with also. I can't think of a single negative in my experience buying my new truck.

Response from owner

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Bob Poynter Chrysler Dodge Jeep Ram Fiat. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com

May 4, 2023

April 25, 2023

Carina Mil

They have a great workers, they put so much attention on the buyer and including the service ☺️

Response from owner

Thank you for the five-star rating, Carina! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Sincerely, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com

April 27, 2023

April 25, 2023

Joshua Daugherty

Good experience with the sales and finance staff.

Response from owner

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a good experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com

April 27, 2023

April 22, 2023

Lauren Swindell

Trent was awesome and knowledgeable about the car I was looking to purchase. They were able to work with me and I was in and out fairly quickly. Thanks!

Response from owner

Thank you for leaving us this review, Lauren. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com

April 25, 2023

April 19, 2023

Mark Persinger

My wife and I have bought every car we’ve owned for the last 30 years from Poynter Ford/Jeep. The experience is always positive, the sales and finance personnel very knowledgeable, and very helpful. We highly recommend!

Response from owner

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com

April 20, 2023

April 13, 2023

ashlee luhn

Skylar made the process very easy! Would recommend BP over and over.

Response from owner

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that Skylar does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com

April 17, 2023

April 11, 2023

Kassi Sparks

Great experience! The best from a dealership that I've ever had! I had a similar offer to order and purchase my Jeep that was 45 minutes closer to my home and decided to keep my business with you Bob Poynter because how I was treated at the dealership! The experience was not "pushy" in the slightest - which is big for me! Jessiah was really great! Also random note - I really appreciate dealerships that allow a test drive without the sales person in the backseat. I'm grateful that they do that.

Response from owner

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com

April 13, 2023

April 7, 2023

Ryan Wineinger

While we didn't end up purchasing from this location since we found a vehicle at a different dealership that better met our needs, the staff we spoke with were very informative and courteous.

Response from owner

Hello Ryan! It is great to hear about your recent dealership experience. I will certainly pass on your feedback to our team as they will be happy to hear that we were very informative and courteous during your recent visit with us! We look forward to working with you again in the future! Sincerely, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com

April 10, 2023

April 1, 2023

Cap'n Merica

Very friendly guys in the parts department, and just in general! Love the sign at the parts desk!

Response from owner

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Sincerely, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com

April 5, 2023

April 1, 2023

Brenda

The best experience I ever had buying a new vehicle. Everyone was super friendly and answered all my questions. My salesperson was awesome

Response from owner

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome car-buying experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com

April 4, 2023

March 7, 2023

Andrew Poynter

Highly recommend, my salesman Jessiah was very easy to work with, he went above and beyond. I would definitely come back.

Response from owner

Andrew, thank you for your kind words and for taking the time to inform us of your ongoing positive experience. I am sincerely pleased to know that Jessiah's efforts have made the difference in your vehicle-buying experience. Your testimonial gives me the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com

March 10, 2023

February 1, 2023

shaylee warner

they made it so easy to get my first car. cleaned it up before i got it and it still smells amazing!! would come back!

Response from owner

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com

February 5, 2023

January 31, 2023

Keith Davis

This was the best car buying experience I have ever had in 50 years. It was well worth the 60 mile drive to find the perfect vehicle at a great price.

Response from owner

Keith, thank you for taking the time to travel to see our team. We appreciate the kind and sincere comments as well as the recommendation. We will be there for you for many years to come. Enjoy your new car. Sincerely, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com

February 1, 2023