All reviews
500 verified reviews, 4.5★ average, sorted by most recent.
Regina Baker
Gray Nelson and Trent Turner were both awesome . Gray did a great job pointing Trent in the right direction for our car needs and Trent was making sure I went home in a new car. I love my new car 😃
Fred Underwood
Good people, good job!!!
Kelley Fisher
My sales rep Trent Turner went above and beyond, getting information and additional pictures to me and responding to text after business hours. He made arrangements for me to thoroughly inspect the vehicle on site and made it easy to do business and make the deal.
Megan McIntire
I’ve been to This Bob Poynter location two times in the last three months and have been completely satisfied on both occasions! Both times my car had to stay a few days for the repairs that were needed and both times I was given a vehicle to use while mine was with them. The vehicles were very nice brand new Jeep models which really sweetened the deal. The pricing is reasonable but the customer care beats all. I’ll definitely be returning for all my Jeep needs, and I highly recommend to anyone who’s needing maintenance done or you just wanna see some super nice Jeeps to go visit Bob Poynter Chrysler Dodge Jeep Ram Fiat of Seymour :)
Jason Harris
Good customer service. Friendly and up front on prices. Will take care of you after the sale.
Mike Brewster
Never have them work on a diesel
jim bolton
Great place to buy a truck
Kristy Lane
I had a to find gracious time in the air oh yes payback a little hype babyish you have a blast
Terry Fordice
Always a great experience working with Trent Turner. He always finds a way to get it done.
Buddina Vanantwerp
Great people, Pat and Joyce do great work, treat people right, recommend this place always
Lynnette Dunn
Kevin was a great help. I told them what I wanted to pay and he made sure I was able to find the truck I loved. Very pleased with how much they helped me. I would definitely recommend.
Don Egan
Second time buyer at this dealership. The staff is always friendly, and knowledgeable and care about us the customer. Thanks again for your assistance with the new Jeep.
John Brummett
Kevin was awesome to work with, we were able to get a great deal worked out. I will be returning to Poynters for our future vehicle purchases.
Adam Lucas
Just picked up a new Jeep Renegade this evening, and was super impressed with Michael Maxie. I reached out last week via AutoTrader, and Michael quickly responded to my email, which prompted me to call him. After telling him what I was looking for, and what I was looking to spend, he text me a couple of options that fit my need. Over the next few days he quickly answered my questions via text, and had me all but ready to roll by the time I hit the lot (which is over an hour drive). Michael made my first new car purchase a great one, I'd definitely recommend to anyone in the market for a new car.
Jana Gray
Fantastic old fashioned customer service! Our salesperson, Michael, went above and beyond to make sure the vehicles we were interested in were up front and ready to test drive. We were on a time schedule when we visited, and his conscientious effort in making all things ready for us really impressed us.
John Tingley
online purchase and they delivered 3 hrs away. fastest paperwork ever to buy a vehicle.
Drew Minett
Extremely rude to my wife on the phone when she was asking about our warranty being up. They canceled two of our appointments and we rescheduled for a third almost three weeks later. Our warranty was up by 154 miles. They wouldn't work with us at all. Spoke with Rod twice and he was beyond rude with us!
Steve Weaver
The people in service are the best i have ever worked with in getteing my car worked on. Keep up the great work
Shannon Childers
Outstanding and friendly service!
Gabe Smith
Nice waiting area for service. Parts being ordered so will have to wait to review service experience. Payed $60 inspection costs and went home. Called back today 2/6/2019 was waiting for about 2 months and the part was in. I don't when it got there but they never called me.
shelley hackman
Great customer service provided by Farrell.
Jamie Buxton
Great experience. Very friendly helpful people. Has very great deals. 100% reccomend
Steve Spears
Went to look at a vehicle. John greeted me. He was open about the vehicle and the issues. I am looking at a used car. Spoke with the sales manager about my trade. He offered a very fair trade in value. Haven't decided on the car, but the dealership experience was positive all the way around.
Ron Stidham
Rip off
Amy Cockerham
Always had wonderful customer service. Very friendly and warm. Would highly recommend
Cathy McKinney
Trent Turner was very attentive and efficient.
Paul Richardson
As always, Bob Poynter's did a quick, efficient job on my vehicle.
Susie Terrell
I had a knowledgeable salesman. I love the vehicle we bought. Everyone should check out Bob Poynter Dodge Jeep Seymour in talk to Kevin Thias
Brenda Reese-pennie
The waiting was too long due to error communication. Both our faults
David Harrison
Very fast very friendly
Jim Dougherty
The people are great. Was a little disappointed that the vehicle I purchased still needed work after being inspected by their service department. And the brakes are making warning track sounds but they dealer paperwork shows the brakes were done on the vehicle. The car is 10 years old so I expect a little work might need to be done, but the brake issue gives me pause.
Allison Doty
DO NOT SUPPORT THIS CROOKED PLACE. Lied And Tried To Trick Us.
Joshua D
Be warned folks! This place is a Bait And Switch Place. They list vehicles for less than they will actually sell them for just to get calls and people in the door. They will even lead you on for a while. However, as soon as they feel they have you buying in SNATCH!!!! Oops. We found out there was a pricing error. Here is the right price. Over $5,000 More. So sorry about that. Lets look over here at something else. Just Dishonest And Wrong. So I totally agree with all of the other negative reviews that this place has got on all the review sites. Seen it first hand. Knowingly lying to people along with treating women badly (as I have heard lots of other people) is just wrong on so many levels and none of us should support it no matter what, because it will be you if you give them a chance. Go Elsewhere!!!!! STAY AS FAR AWAY FROM THIS PLACE AS YOU CAN.
Dragisa Smiljkovic
Excellent customer service! The staff is very friendly and helping especially Pat and Tudor.
Milligan The Snow Leopard
I was very pleased with the salesman who sold me my new car. If I were to recommend someone a place to buy a car it would be here.
Charles canter
fantastic service associates. Service on time as promised.
Stephanie Kelley
Friendly and fast service!
Kathryn Gregory
These people are great, wasn't a regular customer but they went above and beyond for me
M Huff
John was great very helpful a very hard worker had several people in there to see him while we were there he managed to take care of everyone timely. Kyle in finance was great wasn't pushy with products and had us handle d within minutes!
Kgregory09 Mydogharley
Had trouble with car they were GREAT
John Craig
Great service. Had an appt was in and out in reasonable amount of time
Donnie Dennison
We had the pleasure of dealing with John at Poynter Dodge today, and was probably the best experience we've had at a dealership...even though we ended up not buying the absolutely beautiful Mustang we drove. The whole atmosphere from the time we walked in was very pleasant. They even let us take the car out to have lunch. Very cool place and we highly recommend giving them a call.
Ronald Adamson
Car shopping at Bob Poynter in Seymour was a very pleasant experience. Our salesperson, Michael Maxie, never tried to pressure us and was accommodating to our every concern. We highly reccomend Michael and the dealership.
Gil Curlin
Great friendly service on time every time I would recommend them to anyone
Kristen Conrad
Great guys to work with. Great service.😊
Stephen Holt
Michael Maxie is the real OG. He made purchasing my new vehicle painless and was in and out within a hour! Best car buying experience I’ve had! The whole maxie family deserves major raises! Party on 🤟🏻
JoEllen Robinson
We always have great service, at Bob Poynters...we are treated very well, our wait is never really long but, we are always made comfortable...no complaints here, from us..Thank you Bob Poynters!
Tiffany O'Sullivan
BY FAR, the WORST car dealership I have ever given business to. Do not make the mistake I did by giving them your business! I traded in my 2015 Kia Optima that had less than 30,000 miles on it (which was in EXCELLENT condition) for a 2015 Chrysler Town & Country that also had less than 30,000 miles on it. I had no choice but to trade it in because we had just given birth to triplets. I have put less than 2000 miles on the van since I purchased it. The van has been having problems after problems. I decided to take it in for a full inspection. The brakes are already 80% worn. The wiring system is malfunctioning causing my turn signals, hazard lights, marker lights, etc. to work improperly. It already needs an alignment. The steering rack needs replaced. I've already had to replace the battery. When I scheduled the appt I made it clear that I needed a loaner vehicle that could accommodate a family of 6. I drove an hour there (yes, we live an hr away which they are aware of) to get there and find out that the vehicle they put aside for us was a Fiat! Yes, a freaking Fiat! Needless to say, they are wanting to charge me over $1000 to fix everything that I have yet to put 2000 miles on. This joke of a dealership clearly does not check their used vehicles or do any maintenance work to them prior to putting them on the lot. They would rather sell you a piece of junk that will end up costing you thousands of dollars to fix. DO NOT WASTE YOUR TIME!
Jason Mcmullin
The sales staff at Bob Poynter, Mike helped us purchase our Jeep quickly and we spent a total of an hour there including test drive.
Deborah Morin
We've had our 2017 Pacifica van for a year. Poynter has been great to fix a headrest under warranty & a recall issue. They have been very helpful from the beginning,