All reviews

Troy Schlenz

Great experience! Fast and easy!

Patrick Dant

I had the pleasure of purchasing a RAV4 from Skylar and the whole buying process was so easy! Every step of the process was clear and honest and they made the drive to purchase the vehicle very easy. I definitely recommend purchasing a vehicle with Skylar!

Scott Bradley

Both our salesman and the business manager who handled the loan were friendly and committed to making our experience the best.

Valarie Keller

Amazing experience here with Kyle. We traded in a small truck for a larger one for our family. They made everything smooth and fast. Waiting area, coffee, soda machine, kids room. The office is clean and welcoming

Chris Underhill

Trent was amazing as usual. The whole staff is great and we leased a vehicle from them. We’ve bought several vehicles from the Poynter Family and have been treated with nothing but respect. It’s always been an easy buying experience.

Connie Wilson

Went for a simple oil change and they installed the oil filter wrong and left it leaking oil. I took it to another shop to have it done right. Terrible service department who can't even change oil.

brittany stevens

i bought a car there and still owe on it and they sold it to me and i'm just now finding out it doesn't have the original miles and now the motor is locked up. do not recommend going there. they were not trust worthy to me.

Jason Losekamp

If you need a New a Ford F350 DRW Bob Poynter is the place to go. Randy did a great job. He was professional, courteous and easy to communicate with. Thank you for a great experience.

Sara N Chris Riley

I originally had a issue and Tony Starkey fixed it and everything was done and ready to go.. If you ever have a issue Tony will be the one who will do whatever it takes to make sure you are happy and I thank you Tony very much and the service dept for fixing the airbag recall for us....

Lydia Moody

We got the car we wanted for the price we wanted and very low fees. Very friendly staff

Buddy Hawkins

Has to take my 07 Dodge in for an airbag recall. They were very helpful and nice. Even got me a loaner vehicle until mine is ready. Thank y'all at Bob Poynter Chrysler Dodge Jeep Ford

Nikki Payne

Great buying experience. smoothest buying process I’ve ever encountered. Tyler was great to work with. Love my new vehicle.

C. David Hatchett

I'm amazed how good people who grow a business in their cummiunity are still down to earth and real.bob poynter is one such man.

Caleb bollinger

If you want the best customer service ask for Trent Turner. He made the process easy!

Holly Skirvin

Excellent customer service and satisfaction! Randy Smith is a knowledgeable and professional salesman to work with! Definitely worth the visit if your in the car buying mode !

ERIC WELLS

Briar was awesome to work with. No pressure and was just like hanging out with a friend. The process was fast and easy. Would definitely recommend talking to these guys if you have a vehicle need.

Natasha Spears

Love Bob Poynter Chrysler! Have bought several vehicles here now and won't go anywhere else! Briar is amazing to work with and the entire staff is nice and friendly!

Shawn McCulley

I bought a 2012 Jeep Wrangler off Bob Poynter Jeep, Chrysler, Fiat. Within the week of having it, the engine was done along with a couple other things. They put a new engine in it and fixed the other issues. I’m very thankful to JD and his staff for taking care of it. It runs amazing now. THANK YOU! Highly recommend!

Blare Robinson

Business manager was a little pushy on upgrading my warranty. But overall great experience, Kevin helped a lot and got me everything I needed and was very informative.

Hanna Brooks

Briar was my salesperson and he was phenomenal!! He made the entire process super easy and stress free. 10/10 recommend him and this dealership for all of your car needs!

Mark Greatbatch

Skylar Prange was our salesperson and I reached out to him after finding a vehicle online. He was very good with information and follow up, very low key and personable once we met at the dealership. Great experience and I highly recommend this dealership!

Jim Lunsford

I recently had some work done on my Dodge Durango here, and I'm impressed. They offered the best prices compared to other local service departments. Plus, the staff was super friendly, which made the whole experience even better. Great place for quality service at a good price!

Lisa Forler

Bob Poynter is a great place to buy a vehicle great people

Christopher Brewer

Bought a ram 2022 Chrysler pacifa from Skyler at Bob poynters Chrysler dodge thanks to Skyler the salesman JD Roberts for getting us a good deal and Andy in the service department for taking such good care of us me and my wife are happy with our new van

Barry Brooking

Briar and the entire team were outstanding got me everything I needed.

M Dobbins

Best car buying experience ever! Highly recommend Briar!

John Lirette

Friendly, down to earth people that treat customers fairly.

Bobbie Sue Sweany

Had the best customer service from JD Roberts and Trent Turner. JD found me the new Durango I wanted after the one on the lot had sold. He got it to the dealership quickly and I was driving off the lot in a couple days. Everything went smooth.

Shari Burger

Came in for a recall on my suv. Quick and efficient! Would recommend Bob Poynter for servicing!

Edgar Dominguez

They charged 65 dollars for a key fob that they did not program,I was waiting 2 hours for nothing. the Locksmith guy programmed it in 5 minutes. I do not recommend this place because they steal your money.

jeff jrt1019@ blomand.net

Make sure you leave the dealership with all pricing and paperwork correct and everything that should be with the car is there.

Sheila Steimle

Trent was nice to work with. Didn't bother us while we were looking, was available for questions, & helped get us a good deal!

Rich Green

Purchased a new Jeep Compass here from a knowledgeable salesman who made the process as efficient as possible.

Jim Porter

Great experience and great people! I have done multiple transactions with this dealer and cannot ask for a better place!

Tony Curry

Great experience. Great guys in sales. Buying my truck was easy and fast. I will be back for my next truck.

Debra Green

Had a great experience buying a new Jeep. Friendly, knowledgeable and trusting sales staff. Thank you.

Daniel Martin

Tyler was awesome! I drove from Loveland Ohio and by the time I got there, all paperwork was complete and the car was waiting on me!

Iceman

Great place! In and out under an hour, to include trade in and driving away in a new vehicle.

Linda Kirk

Just bought a Jeep Wrangle Rubicon from Skylar Prange. The process was quick and easy and well worth the 2 1/2 hour trip there! Skylar went above and beyond! He communicated greatly with us before and during our meeting with him! We would highly recommend him to anyone!

Thomas McClellan

Not happy with my purchase at all. I went to Bob Poynter cause I wanted to go to the best in hopes that I would get the best and not have to worry about the car I'd buy from them. Let me start with after I purchased my 2012 Chrysler 300C it took me almost 2 months to get the car after I had already paid for the car cause there was problems with the car that they kept having to fix things before I could get it from them. When I test drove it. I was only able to do a limited test drive cause they steering wheel was shaking really bad while driving it and they promised to get it fixed. They told me it was just a return line from my steering rack to the resivour was leaking and needed to be replaced so they fixed it and I drove it and still had problems. They ended up having to placed both rotors in the front end and brakes and also the fromt passenger cailiper and also 4 new tires cause they was really bad and was causing some of them problems and they fixed that and still had problems after I drove it and they steering wheel was still jerking and they had to look at it again to tell me the front tension struts needed to be replaced as well. For one how many times do they have to have someone work on a car before they figure out what's wrong with it. Even after replacing the line for the power steering I'm still having to take the front passenger side tire off twice to add power steering fuild so it's still leaking some where. I also had them service the transmission cause it was acting with it was shifting hard when I'd let up off the gas. But actually what I have found it's the eco that's shifting hard down into 4 Cylinders. They also had to do a re alignment and fix a nozzle for my windshield fuild to spare. Now after only having the car a few months it's sitting in my driveway not wanting to start cause I'm having some kind of electrical issues and it's the only car I have to drive at the moment. Not happy at all with my experience and all I wanted was a good experience with them since they are supposed to be one of the best dealerships.

Jake Pugsley

Andy, my service advisor called me today and said they over charged me and wanted to make sure we got our money back. Thank you Andy for your honesty.

Mike Weiler

Great service Josiah was great to work with awesome experience

Bobby Honey

Awesome experience and salesperson

Kate Elsner

I absolutely love Bob Poynter. They treat me like family and I know I will always be taken care of and valued by all of the staff and ownership. I will continue to purchase and sell all of my vehicles with Bob Poynter - Seymour

Chandra

Jessiah Watts was easy to deal with. Made the experience amazing and quick. Had everything ready to go.

Allyssa Robertson

The best customer service at this dealership. Skylar Prange was very helpful and attentive to my needs. Super happy with my new jeep wrangler too!

Antwan Bryant

Great dealership I recently purchased a 20203 Dodge Challenger and my salesman Briar did an excellent job and filled the tank for my drive back to Kentucky.

Jeanne Cleary

Great group of people. They made sure our hour drive to them was not in vane. They had what we wanted and set it aside for us till we got there.

T Butler

I recommend this dealership for all of your car buying needs. We purchased a used 2013 Durango and ran into a few issues. Big thanks to Briar, Les and the whole team for doing everything in their power to make it right! We will definitely be purchasing our next vehicle from you!

Debbie Russell

Very professional, courteous and friendly. Everything went smoothly and I was in and out within 2 hours buying a car.