All reviews
500 verified reviews, 4.5★ average, sorted by most recent.
Andrew Walker
Skyler was incredibly helpful and the truck was a good deal. Fast and pleasant experience.
Stacy Slaten
Amazing group of individuals to work with.
Brad Davis
Had the pleasure of buying a new car from Skylar Prange at Bob Poynter, and he made the process quick and painless. Was willing to work with me on the price, and went above and beyond with prompt responses, even going as far as making a short video before my visit. A+
Response from owner
July 13, 2023
Amanda Herald
Great experience working with Jessiah Watts. We are pleased with our purchase and will recommend this dealership and sales associate Jessiah to friends and family.
Response from owner
July 3, 2023
Scott Heyne
From start to finish process was seamless. Briar Tidd, Randy Wetzel, and Kyle Smith all made the experience enjoyable and would highly recommend working with this team.
Response from owner
June 22, 2023
Kevin Myers
When we bought our new Jeep, Tyler Hill was a very good sales associate.
Response from owner
June 18, 2023
Kristin Leever
Great customer service.
Response from owner
June 7, 2023
Tyler Basham
It was quick and and easy
Response from owner
June 7, 2023
Candy Sentz
The Poynters employees are always the best! They are always so kind and helpful! Thanks Skyler Prange for all you help!! You’re the best!
Response from owner
May 23, 2023
Lindsey Kilgas
From the moment you walk in you are treated like family. Thank you for providing an amazing buying experience time after time, Bob Poynter!
Response from owner
May 15, 2023
Patrick Clermont
Had my Fusion serviced / tune-up today 5/23/22 very friendly and answered all my questions / 5/9/23 had oil change done and all front end bulbs replaced, they had to remove front bumper to do it. Took a little longer than expected because park and turn bulbs weren't in stock had to go to Indy to get them. They ended up giving me a loner so I could take care of some other business which was nice of them to do. Very nice and professional staff.
Response from owner
May 25, 2022
Ron Ferril
If you were in the Seymour area in your name, the new ride, check them out
Response from owner
May 11, 2023
Chris Lydle
Skyler Prange made the experience comfortable and pressure free. He helped get my phone connected to the vehicle and got me started on the Jeep app. I felt he cared about me and wanted to make sure I could enjoy the vehicle. Kyle in finance was very easy to work with also. I can't think of a single negative in my experience buying my new truck.
Response from owner
May 4, 2023
Carina Mil
They have a great workers, they put so much attention on the buyer and including the service ☺️
Response from owner
April 27, 2023
Joshua Daugherty
Good experience with the sales and finance staff.
Response from owner
April 27, 2023
Lauren Swindell
Trent was awesome and knowledgeable about the car I was looking to purchase. They were able to work with me and I was in and out fairly quickly. Thanks!
Response from owner
April 25, 2023
Mark Persinger
My wife and I have bought every car we’ve owned for the last 30 years from Poynter Ford/Jeep. The experience is always positive, the sales and finance personnel very knowledgeable, and very helpful. We highly recommend!
Response from owner
April 20, 2023
ashlee luhn
Skylar made the process very easy! Would recommend BP over and over.
Response from owner
April 17, 2023
Kassi Sparks
Great experience! The best from a dealership that I've ever had! I had a similar offer to order and purchase my Jeep that was 45 minutes closer to my home and decided to keep my business with you Bob Poynter because how I was treated at the dealership! The experience was not "pushy" in the slightest - which is big for me! Jessiah was really great! Also random note - I really appreciate dealerships that allow a test drive without the sales person in the backseat. I'm grateful that they do that.
Response from owner
April 13, 2023
Susan S
Had my vehicle in for warranty work. My service advisor was not honest with me from my point of initial contact. Through my experience with him, he was argumentative, interruptive and would not listen to what my complaint was and doubted what I told him. I picked my car up on March 30 and they were confident it was fixed. Well, here I am a week later and the same issue is back. I now have videos to back up what is going on with my car. We’ll see what happens. Also I bought this vehicle from here and I never dreamed I would be treated so poorly. I’ll never buy another vehicle from here.
Response from owner
April 11, 2023
Ryan Wineinger
While we didn't end up purchasing from this location since we found a vehicle at a different dealership that better met our needs, the staff we spoke with were very informative and courteous.
Response from owner
April 10, 2023
Cap'n Merica
Very friendly guys in the parts department, and just in general! Love the sign at the parts desk!
Response from owner
April 5, 2023
Brenda
The best experience I ever had buying a new vehicle. Everyone was super friendly and answered all my questions. My salesperson was awesome
Response from owner
April 4, 2023
Amber S
Poor Customer Service & management. Was trying to purchase a 2022 Dodge Charger GT RWD stock #22D476, on which they upped the price of the car vs the online advertised price. They gave a low-ball trade offer on a BRAND-NEW truck with 600 miles. The salesperson I was dealing with wasn't in yesterday, so I asked to speak with the new car manager. I was placed on hold, then told they were not in. So, I asked to speak to a manager that was in but was hung up after being told to hold on! - Guess they don't want to sell their vehicles.
Response from owner
March 22, 2023
Andrew Poynter
Highly recommend, my salesman Jessiah was very easy to work with, he went above and beyond. I would definitely come back.
Response from owner
March 10, 2023
shaylee warner
they made it so easy to get my first car. cleaned it up before i got it and it still smells amazing!! would come back!
Response from owner
February 5, 2023
Keith Davis
This was the best car buying experience I have ever had in 50 years. It was well worth the 60 mile drive to find the perfect vehicle at a great price.
Response from owner
February 1, 2023
Bradford McIntyre
This was a Great experience!! The staff worked with us and were Very pleasant!!
Response from owner
January 28, 2023
Janet Wilson
Love my new jeep wrangler thanks for making the process so simple
Response from owner
December 31, 2022
roman s
I am so glad I found this dealership after searching for a vehicle through many states. Skylar was incredibly helpful and helped me find exactly what I was looking for. I could not be happier and look forward to working with this group again in the future.
Response from owner
December 21, 2022
Mark Dehaan
Great dealership sales people are Very friendly they take the time to hear what you have to say and the finance guys are super nice person I would definitely recommend this dealership for all purchases
Response from owner
December 17, 2022
Diana Anderson
Everyone was so nice and informative. It was the best car buying experience we've ever had.
Response from owner
November 22, 2022
John Perry
We purchased a used Jeep Cherokee there at the start of the pandemic. With the exception of getting the title quickly, (not really there fault) the process went extremely smoothly. We are now looking for a truck and they are pulling unicorns out of thin air. It is well worth giving them a try for your next vehicle.
steve and tammy yeager
Skyler Prange is an amazing salesman! There was no pressure . He was very down to earth and honest . That is very hard to find nowadays. See Skler for your next vehicle ! You will not be disappointed. We definitely will see Skyler when we need our next vehicle! Everyone there at the dealership was wonderful to work with. Thanks so much !
Response from owner
November 6, 2022
Josh Culver
Called to confirm the vehicle we were interested in was still there, went in on Friday evening and was finished with the purchase around 90 mins later. Fair pricing on a new Durango, fair trade-in value on our current vehicle. Communication was quick and open, no games with payments, rates, etc. Finance guy was easy to deal with, made us aware of warranties and other things we COULd purchase, but didn’t push at all when we weren’t interested. They will certainly have a chance for our future business.
Response from owner
October 17, 2022
Joe Deffert
Buyer beware, they will lure you in with false advertising and then change the price on you, say its all due to rebates and that the manufacture must have made a mistake....spoke direct with the GM about this and told me, then I should have not bought it then....I told him I drove 2 hours because of the email they sent..they act like they care but they are typical car salesmen, don't be fooled!
Response from owner
September 22, 2022
Elisa Shafer
Great service, understood what we wanted!
Response from owner
September 21, 2022
Tony Devito
Skyler was awesome he really took care or my wife and I in regards to us wanting a certain truck package!! HIGHLY RECOMMEND
Response from owner
September 3, 2022
Irv Rutan
Oil change and multipoint inspection timing went very well. Dropped off at specified time and was acted on immediately. Was able to pickup the grandson in less than a hour.
Response from owner
September 3, 2022
Billie Cheek
Excellent and satisfied thanks Skylar for my car..love it!!
Response from owner
August 17, 2022
Roy Wasson
Kevin Thias is excellent to deal with!
Response from owner
August 6, 2022
Jeff Lapp
My experience was, great folks to work with and a smooth process of ordering, receiving and taking delivery. They stood by our original purchase price agreement even though the vehicle increased in cost from the time I ordered to delivery. My satisfaction was paramount to them. Not what you see much of these days.
Response from owner
July 31, 2022
Robert Allen
Wanted to thank the sales associate Skylar Prange for reaching out and working with us about an inquiry about a used vehicle my wife and I found online. We had been searching for a truck and found one listed online. We reached out and Skylar got back in touch with us. He was willing to work with us and help us secure a deal. His professionalism and willingness to work with us speaks volumes. His honesty and understanding of the situation and what we needed/wanted and the vehicle we were looking at. Appreciate Skylar and the rest of the team at Bob Poynter.
Response from owner
July 23, 2022
willie mcbride
Just one of my best car buying experiences! Kevin Thias, did a great job helping me get the necessary paperwork to my credit union for the car purchase.
Response from owner
July 20, 2022
A S
The entire experience was refreshing from the friendliness to the professionalism! My wife pointed out how the salesman(Kevin) included her in the whole in-person deal and how much she appreciated that. Would highly recommend to anyone in the market!
Response from owner
June 29, 2022
Cameron Hensley
Skylar was awesome throughout the transaction and helped my wife and I find the perfect SUV. I have been in the car industry for several years and would recommend him to anyone. Thank you again, Skylar and Les.
Response from owner
June 5, 2022
Cailyn Keithley
Briarr and JD did a fantastic job in helping me find the perfect equinox for me! They went above and beyond to help and assist me in finding the best way to go about selling my previous car! 100/10 rating goes out to these guys!
Response from owner
June 3, 2022
Indiana State Insurance Group
We have sent 2 cars for keys to be made to their service Dept. Both times they said they needed computers. ($1200) I complained to service manager who could careless. Then Bob Poynter told us to find another dealer. I was told by everyone not to use their service dept but didn’t listen. Called Malcomb lock and he fixed both within 1 hour. Definitely get a 2nd opinion before you let them change computer in your car.
Response from owner
June 1, 2022
Leah Wilkinson
Excellent service and very friendly staff. Skylar was very helpful and allowed us to take all the time we needed to look at and test drive the car. Would recommend!
Response from owner
May 29, 2022
Amber Racey
Terrible experience, had an appointment to come look at a jeep and Bryce sold it as we were sitting there waiting on him, even let us test drive it while we waited, and we even told him if he had brought someone else in to look at it that we weren’t going to sit there and waste our time, made us wait 45 mins and then come to tell us some girl was waiting on a credit approval for it and if she didn’t get approved then he would call us. Two hours later I had to call and ask! And he said he had sold it! CRAPPPPYYYYYY service !!!
Response from owner
May 19, 2022