All reviews
500 verified reviews, 4.5★ average, sorted by most recent.
Bradford McIntyre
This was a Great experience!! The staff worked with us and were Very pleasant!!
Response from owner
January 28, 2023
Janet Wilson
Love my new jeep wrangler thanks for making the process so simple
Response from owner
December 31, 2022
roman s
I am so glad I found this dealership after searching for a vehicle through many states. Skylar was incredibly helpful and helped me find exactly what I was looking for. I could not be happier and look forward to working with this group again in the future.
Response from owner
December 21, 2022
Mark Dehaan
Great dealership sales people are Very friendly they take the time to hear what you have to say and the finance guys are super nice person I would definitely recommend this dealership for all purchases
Response from owner
December 17, 2022
Diana Anderson
Everyone was so nice and informative. It was the best car buying experience we've ever had.
Response from owner
November 22, 2022
John Perry
We purchased a used Jeep Cherokee there at the start of the pandemic. With the exception of getting the title quickly, (not really there fault) the process went extremely smoothly. We are now looking for a truck and they are pulling unicorns out of thin air. It is well worth giving them a try for your next vehicle.
steve and tammy yeager
Skyler Prange is an amazing salesman! There was no pressure . He was very down to earth and honest . That is very hard to find nowadays. See Skler for your next vehicle ! You will not be disappointed. We definitely will see Skyler when we need our next vehicle! Everyone there at the dealership was wonderful to work with. Thanks so much !
Response from owner
November 6, 2022
Josh Culver
Called to confirm the vehicle we were interested in was still there, went in on Friday evening and was finished with the purchase around 90 mins later. Fair pricing on a new Durango, fair trade-in value on our current vehicle. Communication was quick and open, no games with payments, rates, etc. Finance guy was easy to deal with, made us aware of warranties and other things we COULd purchase, but didn’t push at all when we weren’t interested. They will certainly have a chance for our future business.
Response from owner
October 17, 2022
Elisa Shafer
Great service, understood what we wanted!
Response from owner
September 21, 2022
Tony Devito
Skyler was awesome he really took care or my wife and I in regards to us wanting a certain truck package!! HIGHLY RECOMMEND
Response from owner
September 3, 2022
Billie Cheek
Excellent and satisfied thanks Skylar for my car..love it!!
Response from owner
August 17, 2022
Roy Wasson
Kevin Thias is excellent to deal with!
Response from owner
August 6, 2022
Jeff Lapp
My experience was, great folks to work with and a smooth process of ordering, receiving and taking delivery. They stood by our original purchase price agreement even though the vehicle increased in cost from the time I ordered to delivery. My satisfaction was paramount to them. Not what you see much of these days.
Response from owner
July 31, 2022
Robert Allen
Wanted to thank the sales associate Skylar Prange for reaching out and working with us about an inquiry about a used vehicle my wife and I found online. We had been searching for a truck and found one listed online. We reached out and Skylar got back in touch with us. He was willing to work with us and help us secure a deal. His professionalism and willingness to work with us speaks volumes. His honesty and understanding of the situation and what we needed/wanted and the vehicle we were looking at. Appreciate Skylar and the rest of the team at Bob Poynter.
Response from owner
July 23, 2022
willie mcbride
Just one of my best car buying experiences! Kevin Thias, did a great job helping me get the necessary paperwork to my credit union for the car purchase.
Response from owner
July 20, 2022
A S
The entire experience was refreshing from the friendliness to the professionalism! My wife pointed out how the salesman(Kevin) included her in the whole in-person deal and how much she appreciated that. Would highly recommend to anyone in the market!
Response from owner
June 29, 2022
Cameron Hensley
Skylar was awesome throughout the transaction and helped my wife and I find the perfect SUV. I have been in the car industry for several years and would recommend him to anyone. Thank you again, Skylar and Les.
Response from owner
June 5, 2022
Cailyn Keithley
Briarr and JD did a fantastic job in helping me find the perfect equinox for me! They went above and beyond to help and assist me in finding the best way to go about selling my previous car! 100/10 rating goes out to these guys!
Response from owner
June 3, 2022
Leah Wilkinson
Excellent service and very friendly staff. Skylar was very helpful and allowed us to take all the time we needed to look at and test drive the car. Would recommend!
Response from owner
May 29, 2022
Just Erin
Bought a jeep from them. They made it very easy.
Response from owner
May 15, 2022
Sarah Maloney
Great customer care and service
Response from owner
April 25, 2022
Joshua Wright
I bring my 2017 F150 here to have it serviced multiple times a year. The service staff are always polite and get me in and out in less than an hour. No complaints in my end.
Response from owner
April 5, 2022
Kimberly Wright
Jessiah Watts made the whole process fast and easy! I would definitely purchase from him again.
Response from owner
March 30, 2022
Wilma Carter
This has been the best and easiest new vehicle purchase we’ve ever made! Not only do we love our new Jeep Wrangler but the customer service we experienced was incredible and I’m honestly not sure if it can ever be matched. Jessiah was great and was all about helping us get what we wanted. I’d give 10 stars if I could. Honestly a perfect experience.
Response from owner
March 30, 2022
Dedee Morris
Service department was amazing my car was in and out in 2 days
Response from owner
March 2, 2022
James McWilliams
Tyler Hill took good care of us. Wife ended up buying a used Jeep. Entire process went very smoothly. Left with the Jeep.
Response from owner
February 2, 2022
No Name
Drove from TN to pick up new vehicle. Car and paperwork ready when I arrived. Found me a better interest rate than the financing I arrived with. Up front with costs, rebates and trade in.
Response from owner
January 19, 2022
kellan wade
The salesman other staff were very nice and did all the negotiating and paperwork in a timely fashion. They were also able to get me approved quickly and with no hassle which I was obviously very pleased about. I would recommend this Bob Poynter dealership to anyone looking to get a fair deal on a car and a great deal on the service.
Response from owner
December 21, 2021
Thomas Dennison
This was the quickest and most painless purchase of a vehicle I've ever experienced. Our salesman Skylar was very quick and helpful during the process. Excellent customer service here.
Response from owner
December 9, 2021
Stacie Robinson
Excellent service! I have bought multiple vehicles here, and the process is always so smooth and easy!
Response from owner
December 2, 2021
Brandon Harpe
I had a great experience with Skylar Prange and JD Roberts. Even though I am a returning customer, they always treat me like I just walked in for the first time.
Response from owner
December 1, 2021
Mike Kurgan
Very easy and painless car buying experience. Skylar was great to work with, no games. Would definitely purchase from this dealership again.
Response from owner
November 19, 2021
Carl White
This place went above and beyond trying to help us out on vacation when our truck had issues on a Friday night at 4:30! Service tech Andy and the diesel mechanic who worked on our truck stayed well beyond their posted hours to help us out and when the repair couldn't be completed until Saturday morning, they let us put our camper on their lot and plug in for the night!
Response from owner
November 2, 2021
Gerardo Berumen Garcia
Good attention and good service to the public
Response from owner
October 26, 2021
Donald Kline
Always a great place to have your vehicle service done
Response from owner
October 6, 2021
Christina Engleking
Purchasing our new vehicle from Bob Poynter Jeep was quick and painless. Skylar in sales was responsive to our questions. JD is easy to work with, and Les in financing got us in and out in minutes. Cannot recommend this crew highly enough.
Response from owner
September 17, 2021
Inderveer Singh
Buying a vehicle here was a great experience. Jessiah was our salesman and he was awesome. Very Friendly and got the deal done.
Response from owner
September 15, 2021
Mark Wolfe
Andy did an awesome job ! Great service !
Response from owner
September 15, 2021
Erin Van Pelt
Go see Briar if you want to buy a Jeep! Fantastic service...
Response from owner
August 25, 2021
Larry Paul
I had a great no pressure buying experience. If you're looking for a vehicle give Poytners a chance.
Response from owner
August 24, 2021
Mark Gilkison
Great service , salesman went above and beyond to make sure all my questions were answered. Finance made this a quick and easy transaction. Nothing but a positive experience all the way around.
Response from owner
August 23, 2021
Scott Mummery
Walked in unsure and needing a vehicle. Walked out with a vehicle and all questions answered. Same day few hours. Great place great people.
Response from owner
August 23, 2021
Tim Dickerson
Over the top service. Will buy my next vehicle off them.
Response from owner
August 11, 2021
James Hinchman
Friendly staff and good service
Response from owner
August 11, 2021
Toby Ortman
I just purchased my car from Bob Poynter Chrysler Jeep! After test driving many other vehicles at every big-name dealership from Indianapolis to Louisville along I65. It was Salesman Skylar Prange who found the perfect vehicle for me. You want this guy in your corner when you’re ready for your next vehicle. He did so much, but a few of the things he did were getting me top dollar for my trade, not pressuring me in anyway and being there every step of the way even on his day off! You won’t find a better deal or customer service anywhere else, I know because I looked everywhere else. Thank you for everything!
Response from owner
August 3, 2021
Victoria Jackson
-Update- they fully refunded the money and were very kind and apologetic My name is Ethan Shelton, I purchased a vehicle from Briar Tidd back in December. I found out in the summer time my air conditioning doesn't work at all... Had I known this I would've gotten a different vehicle. I took it to a mechanic and he said it wasn't a simple fix and would be costly but knew I had a warranty so he suggested getting it looked at by where I bought it. I proceeded to take it here and Judy Hoene was very nice and helpful. A day later I find out that it has to be looked at by a specialist but I still owe 100$ for them looking at it.... I remind you I bought it with the AC not working then had to pay for them to say "it's not working take it somewhere else". Seems unprofessional to sell a car without knowing if the AC works and then not do anything to help that individual
Darrell Everroad
This place is amazing!!! The service we received in buying our Jeep Gladiator was hands down the best we’ve ever received. This store has is down right on how buying a car/truck should be. I’ll refer anyone I know buying a car to Bob Poynter Jeep/Dodge. Also if you go there,go see Briar Tidd,you won’t be disappointed,great person and great salesman.
Response from owner
July 13, 2021
Herb Mclain
Got oil changed today no issues got in and out quickly
Response from owner
July 2, 2021
R Ansara
Skylar was an amazing sales person. He was very helpful and helped get us a great deal!
Response from owner
June 23, 2021
Tom Spall
Bob Poynter providesnowledgeable, caring & efficient service.
Response from owner
June 24, 2020